Submitted URL: https://helpdesk.adeptag.com/
Effective URL: https://helpdesk.adeptag.com/support/home
Submission: On January 02 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 22 HTTP transactions. The main IP is 18.232.223.65, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.adeptag.com.
TLS certificate: Issued by R3 on January 2nd 2024. Valid for: 3 months.
This is the only time helpdesk.adeptag.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 13 18.232.223.65 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 18.239.69.110 16509 (AMAZON-02)
2 18.66.112.75 16509 (AMAZON-02)
1 13.32.27.35 16509 (AMAZON-02)
2 18.208.73.30 14618 (AMAZON-AES)
22 7
Apex Domain
Subdomains
Transfer
13 adeptag.com
helpdesk.adeptag.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 5941
heapanalytics.com — Cisco Umbrella Rank: 4932
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 97919
cdn.freshdev.io — Cisco Umbrella Rank: 140402
25 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 115
1 KB
22 5
Domain Requested by
13 helpdesk.adeptag.com 1 redirects helpdesk.adeptag.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io helpdesk.adeptag.com
1 fonts.googleapis.com helpdesk.adeptag.com
22 7

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.adeptag.com
R3
2024-01-02 -
2024-04-01
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-11-20 -
2024-02-12
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-11-20 -
2024-02-12
3 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.adeptag.com/support/home
Frame ID: 128C06921B4AFEFB8424B2336BBA54F7
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 4B49EC36456149944634E56FEC07942E
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : AdeptAG

Page URL History Show full URLs

  1. https://helpdesk.adeptag.com/ HTTP 302
    https://helpdesk.adeptag.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

7
Subdomains

7
IPs

2
Countries

1484 kB
Transfer

2587 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.adeptag.com/ HTTP 302
    https://helpdesk.adeptag.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.adeptag.com/support/
Redirect Chain
  • https://helpdesk.adeptag.com/
  • https://helpdesk.adeptag.com/support/home
17 KB
6 KB
Document
General
Full URL
https://helpdesk.adeptag.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.232.223.65 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-232-223-65.compute-1.amazonaws.com
Software
fwe /
Resource Hash
da26c82a624fb42c0be3ec6f2a53866d37ed5796509fb8efe913a4811fe57af3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 02 Jan 2024 19:41:52 GMT
etag
W/"6375730ef35d18426c353dc2e5588a1a"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
46
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
020124194252
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
81a1632c-640c-4273-9e40-c8f003256d6e
x-trace-id
00-bcecfa800f37d487e9cfabb3e111dc62-a0c505998e4d62c2-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 02 Jan 2024 19:41:52 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.adeptag.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
35
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
ff78082c-6c35-49cf-a34c-858e851f4567
x-trace-id
00-7643e41b15c8093908b28b794792f61b-d138dfe7532fd43b-00
x-xss-protection
1; mode=block
theme.css
helpdesk.adeptag.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://helpdesk.adeptag.com/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.adeptag.com
URL: https://helpdesk.adeptag.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.232.223.65 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-232-223-65.compute-1.amazonaws.com
Software
fwe /
Resource Hash
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.adeptag.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
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content-security-policy
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Response headers

date
Tue, 02 Jan 2024 19:41:52 GMT
content-security-policy
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General
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Requested by
Host: helpdesk.adeptag.com
URL: https://helpdesk.adeptag.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.232.223.65 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
fwe /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
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Response headers

date
Tue, 02 Jan 2024 19:41:52 GMT
content-security-policy
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Response headers

date
Tue, 02 Jan 2024 19:41:52 GMT
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7 KB
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General
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Requested by
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Response headers

date
Tue, 02 Jan 2024 19:41:53 GMT
content-security-policy
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server
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content-type
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cache-control
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marketplace.js
helpdesk.adeptag.com/assets/cdn/portal/scripts/
124 KB
128 KB
Script
General
Full URL
https://helpdesk.adeptag.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: helpdesk.adeptag.com
URL: https://helpdesk.adeptag.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.232.223.65 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-232-223-65.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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Response headers

date
Tue, 02 Jan 2024 19:41:53 GMT
content-security-policy
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accept-language
de-DE,de;q=0.9

Response headers

age
61505
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Tue, 02 Jan 2024 06:35:27 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Tue, 19 Dec 2023 08:29:57 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 fc562aab29280948aa0691960bee3d6a.cloudfront.net (CloudFront)
x-amz-cf-id
Hp4bTzszOmeRXM1QipssTXNYUQClLXlhnFmsbUN4reTYpWKPehzMyg==
x-amz-cf-pop
FRA56-P5
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
heap-1649052351.js
cdn.heapanalytics.com/js/ Frame 4B49
114 KB
37 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-1649052351.js
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.35 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-35.fra56.r.cloudfront.net
Software
nginx / Express
Resource Hash
221feae1b8540d8e482a5e1efebaca1c4d710459d30018a23dfef1bd2353e376
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Tue, 02 Jan 2024 19:40:17 GMT
content-encoding
br
via
1.1 307a3e1075dd3d0976c64513a6ec3d74.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA56-C2
age
96
x-powered-by
Express
etag
W/"1c867-FE0XlGsM2W9RsURFW2CsTtWtb/A"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
2xMt8sedtXYh74BdaBeOOeqR7jTgpu9UnfluydsRUvKK7X4CcPWSKw==
add_user_properties_v3
heapanalytics.com/api/ Frame 4B49
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=7942834907406910&v=6444586853757181&s=4610260103886359&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelpdesk.adeptag.com&st=1704224513488
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.208.73.30 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-208-73-30.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 02 Jan 2024 19:41:53 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame 4B49
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=7942834907406910&v=6444586853757181&s=4610260103886359&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelpdesk.adeptag.com%2F&ts=1704224513487&st=1704224513489
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.208.73.30 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-208-73-30.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 02 Jan 2024 19:41:53 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
helpdesk.adeptag.com/ Name: _x_w
Value: 45_2
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%227942834907406910%22%2C%22pageviewId%22%3A%226444586853757181%22%2C%22sessionId%22%3A%224610260103886359%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.adeptag.com%2F%22%2C%22ts%22%3A1704224513487%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.adeptag.com
static.freshdev.io
13.32.27.35
18.208.73.30
18.232.223.65
18.239.69.110
18.66.112.75
2a00:1450:4001:813::2003
2a00:1450:4001:831::200a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