rtcsupport.org Open in urlscan Pro
66.55.3.22  Public Scan

Form analysis
1 forms found in the DOM

GET https://rtcsupport.org/

<form role="search" method="get" class="search-form" action="https://rtcsupport.org/">
  <label>
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="search-field" placeholder="Search …" value="" name="s">
  </label>
  <input type="submit" class="search-submit" value="Search">
</form>

Text Content

SPRING/SUMMER 2017

Search
Primary Menu Skip to content
 * Home
 * Company Website
 * Newsletters

Search for:
Summer 2017 Newsletter
September 1, 2017 RTC


RTC SPEEDS INTO 2017 AT A BLISTERING PACE !!!


CUSTOMER UPDATES



Planet Hollywood Upgrades to StoreMobile POS at All US Retail Stores

TSC Store Canada Grows Sales By “Stepping Beyond” Paper Based Loyalty Card
Program with RTC’s Customer Loyalty Solution



Peavey Launches Virtualized Farm Servers – Cuts Hardware Costs in Half!

RTC Establishes New MMS Canadian Environment for Vail Resorts



Seaworld Agrees to Outsources Data Center Operations to RTC

 

RTC Completes First Phase of Ecommerce Reserve Initiative as TSC Stores Canada
Continues Omni Channel Transformation








NEW DEALS

National Stores (Fallas) Selects RTC as it’s Strategic JDA MMS Technical
Consulting Firm



Peavey Industries Selects RTC as Strategic Partner to Launch Next Generation
Store System



National Vision Enlists the Help of RTC To Manage the Complications of Price
File Purging and Item Loads from Spreadsheets.

Roses/Variety Wholesalers Inks Huge Deal to Upgrade Store Systems to StoreMobile
POS

Summer 2017 Newsletter
September 1, 2017 RTC


RTC COMPLETES PLANET HOLLYWOOD STORE SYSTEMS UPGRADE TO STOREMOBILE POS AT ALL
US RETAIL STORES & CELEBRATES AT LAUNCH OF FLAGSHIP DISNEY SPRINGS LOCATION




Planet Hollywood (PH) launches RTC’s next generation store system StoreMobile
POS at the grand re-opening of their flagship location, Planet Hollywood
Observatory at Disney Springs.  The RTC team was on hand to celebrate the
accomplishment with Rich Olgee Vice President Corporate Controller at PH, Steve
Gargano Director of Internal Controls at PH, Michelle Marr Retail Manager PH,
Tiffany Seidule Controller at PH, Bruce Hicks President RTC, Brian McWhirter VP
Store Systems RTC, Jeff Cook Director of Store Systems RTC and Lee Williams
Marketing Manager RTC.  Read More

 

Planet HollywoodRTCStoreMobile Point of SaleStoreMobile POSStoreMS
Summer 2017 Newsletter
September 1, 2017 RTC


SEAWORLD AGREES TO OUTSOURCE DATA CENTER OPERATIONS WITH RTC AS PART OF MAJOR
TECHNICAL UPGRADE INITIATIVE

In late 2016, SeaWorld approached RTC to develop a cost effective plan to allow
them to relocate their server systems from a third party data center and upgrade
system speed, memory and responsiveness.  SeaWorld’s decision was predicated on
RTC’s ability to manage all aspects of their data center operation remotely and
cost effectively.  As a leader in data center hosting and remote data center
services with over 20 years of experience hosting retailers such as
Margaritaville out of Orlando, Florida, Petsense out of Scottsdale, Arizona, and
At Home out of Dallas Texas, RTC was well positioned to support SeaWorld in
their Orlando Data Center.

SeaWorld currently relies on RTC for JDA® MMS® Support Services, which includes
responsibility for all MMS Consulting services, so expanding the relationship to
include the iSeries was a natural fit.  RTC managed the entire upgrade
initiative including the purchase and installation of a new iSeries box, the
systems OS load and migration, as well as the “go forward” back-up and recovery
strategy.  The initiative was a complete success.  The entire transition was
seamless with little to no interruption to business activity.  In a little more
than 45 days, RTC completed the “Go Live” and SeaWorld was on a new Power 8
box.  Furthermore, RTC was able to allow SeaWorld to end their existing contract
with their current hosting provider and significantly reducing the monthly costs
associated with the third party datacenter.  Going forward, RTC will remotely
manage all the day to day systems administrative activity on the new box.

Data Center UpdateMMSRTC
Summer 2017 Newsletter
September 1, 2017 RTC


NATIONAL STORES (FALLAS) SELECTS RTC AS ITS STRATEGIC JDA MMS TECHNICAL
CONSULTING FIRM

National Stores, a California-based retailer with more than 350 locations across
22 states, operating multiple brands including Fallas, Fallas Paredes and Fallas
Discount Stores, recently inked a deal with RTC Consulting to be their strategic
partner for JDA MMS technical support.

FallasJDA MMSNational StoresRetail Technologies CorporationRTC
Summer 2017 Newsletter
September 1, 2017 RTC


RTC LAUNCHES VIRTUALIZED POINT OF SALE (POS) SERVER FARM AT PEAVEY  – CUTTING
HARDWARE COSTS IN HALF AND REDUCING DAILY POWER CONSUMPTION BY 75%!!

RTC is always looking for ways to help our chain retail customers reduce capital
spending and increase overall operational efficiencies.  Recently RTC helped
longtime Canadian chain retailer Peavey Industries, who operates 37 Peavey Mart
and 3 Main Street Hardware branded country hardware stores in Central and
Western Canada, launch a store POS “Virtual Server Farm” or “Virtualization”
strategy across their enterprise to reduce hardware capital expense, operational
energy costs, and ongoing server support costs, without compromising the
reliability and security of the business.  RTC eliminated 40 “in-store” physical
servers and replaced them with 3 data center servers housing 40 virtual store
servers within them, reducing Peavey’s hardware costs and power usage by 75%. 
Read White Paper

PeaveyRTCStoreMobile POSVirtual Server
Summer 2017 Newsletter
September 1, 2017 RTC


TSC GROWS SALES BY “STEPPING BEYOND” PAPER BASED LOYALTY CARD PROGRAM WITH RTC’S
CUSTOMER LOYALTY SOLUTION



 

TSC Stores ditches their paper based loyalty program and launches RTC’s Customer
Loyalty Rewards (CLR) solution, one of the most robust in the industry.  Now
shoppers are rewarded with points instantly at the POS, and they can use those
points in the same transaction, building excitement and increasing customer
satisfaction.  Read more…

 

 

LoyaltyRetail Technologies CorporationRTCStoreMobile Point of SaleStoreMobile
POSTSC
Summer 2017 Newsletter
September 1, 2017 RTC


VAIL RESORTS BUYS WHISTLER BLACKCOMB & LEVERAGES RTC EXPERIENCE IN THE
ESTABLISHMENT OF NEW CANADIAN MMS ENVIRONMENT

Vail Resorts, one of the premier mountain resort companies in the world,
recently purchased Whistler Blackcomb Holdings Inc, a major ski resort and by
many measures the largest ski resort in North America.  As a longtime Vail MMS
consulting partner, the RTC team, led by our Executive Vice President, Devan
McArthur, was brought in to establish a new corporate Canadian MMS environment,
then populate the environment with data from Whistlers legacy SAP database.  RTC
and the Vail project team completed this project on time and on budget. A future
project will be defined to merge the two businesses into one corporate MMS
environment in the near future.

JDA MMSRetail Technologies CorporationRTCVail Resorts
Uncategorized
September 1, 2017 RTC


RTC COMPLETES FIRST PHASE OF ECOMMERCE RESERVE INITIATIVE AS TSC STORES CANADA
CONTINUES OMNI CHANNEL TRANSFORMATION

Tractor Supply (TSC Stores), a Canadian owned and operated retailer with 49
corporate stores, engages RTC to implement a Reserve management facility within
their JDA MMS merchandising system. “Store Reserve” allows a store to receive
ecommerce product(s) and upon receipt, the inventory will be put into a separate
“bucket” called Store Reserve so that these quantities will be omitted from the
rest of the available store inventory. Any product that is in Store Reserve will
not be included in replenishment for the store and is the first phase towards
available inventory accuracy that can be published on the corporate website.
Read More

Summer 2017 Newsletter


RTC DOMINATES IN THE 2016 RIS SOFTWARE LEADERBOARD

September 1, 2017 RTC

For the fourth year in a row, RTC is celebrating an outstanding showing in the
RIS Software Leaderboard.  Retailers continue to rank RTC as one of the premier
software vendors in the North America.  RTC thanks our customers for your
valuable business partnership in 2016.  From RTC’s perspective, to be included
in the annual Retail Information Systems (RIS) survey is a significant
achievement in itself when you consider that retailers from across North America
and Canada select the best 99 vendors based on a combination of retail
concentration, revenue and customer satisfaction.  For the past 4 years, our
rankings have exceeded all expectations.

 * RTC Ranked #1 for the second year in a Row in 7 Categories including Customer
   Satisfaction, Quality of Support and Quality of Service
 * RTC Ranked in the top 5 in ALL 25 Categories
 * RTC Ranked in the top 3 in 24 of 25 Categories

These results are a testament to our hard work and commitment to our customers
which is “The RTC Way” and your recognition of the value it brings to your
business.  This includes development, support, consulting services, operations,
and the management/admin team of RTC.  If you look at the diversity of
categories in which we did well, you will recognize this is the result of the
efforts of the entire organization.

See Full Report Click Here

Customer SatisfactionRIS LeaderboardRTC
Summer 2017 Newsletter


JEFF COOK PROMOTED TO DIRECTOR OF STORE SYSTEMS OPERATIONS

September 1, 2017 RTC

RTC is pleased to announce that Jeff Cook has been promoted to Director of Store
Systems Operations.  In this roll, Jeff will provide strategic oversight of all
Store Systems accounts and operations.

Jeff joined RTC in 2006 from West Point Home, as the Director of JDA
Partnerships. Most recently, Jeff held the position of Director of Store Systems
projects.  Jeff has an intimate knowledge of RTC systems, solutions and most
importantly our customers.  In his new role, Jeff will continue to leverage his
retail industry knowledge and experience coupled with his strong project
management skills in his relationships and management of RTC’s Store System
accounts.  Congratulations Jeff!!

Jeff Cook
Article


RTC COMPLETES FIRST PHASE OF ECOMMERCE RESERVE INITIATIVE AS TSC STORES CANADA
CONTINUES OMNI CHANNEL TRANSFORMATION

September 1, 2017 RTC

Tractor Supply (TSC Stores), a Canadian owned and operated retailer with 49
corporate stores, engages RTC to implement a Reserve management facility within
their JDA MMS merchandising system. “Store Reserve” allows a store to receive
ecommerce product(s) and upon receipt, the inventory will be put into a separate
“bucket” called Store Reserve so that these quantities will be omitted from the
rest of the available store inventory. Any product that is in Store Reserve will
not be included in replenishment for the store and is the first phase towards
available inventory accuracy that can be published on the corporate
website.Ecommerce fulfillment is a major challenge in any omni-channel
operation.  Allowing shoppers to buy online is great, but having a process in
place to be able to fulfill online orders from anywhere, is true omni-channel.

In 2015, TSC Stores signed on to outsource the bulk of its IT operation to RTC. 
The deal included RTC taking over responsibility for all MMS operations (ASP),
software maintenance and development and further leveraging RTC’s suite of
MMSxTend applications including StoreMobile and Warehouse Optimization. 
Furthermore RTC has helped TSC make significant enhancements to their
replenishment systems.  These integrations are now complete, allowing TSC to be
able to vastly improve their operational workflow while viewing, collecting and
managing key information real-time to MMS.  Having visibility and control of
merchandise is the first step towards building an Omni Channel system to fulfill
customer demands in today’s retail environment.

Every company’s fulfillment strategy is unique based on their internal
infrastructure and operational capabilities. In the case of TSC, store pick up
was an important channel in their ecommerce fulfillment strategy.  Allowing
shoppers to pick up Ecommerce orders in the store provides additional
opportunities to interact with the shopper and increase sales.  However, store
pick up requires complete visibility and control of inventory, as well as the
processes must be in place to handle pick up and sales.

“Our stores and Inventory teams are very excited to have this added
functionality to better manage their available product for sale. Future phases
will include a “bucket” for damaged inventory for added accuracy. This first
phase of Ecommerce Store Reserve will be one of the stepping stones to providing
visibility of our inventory by store location to our customers on our website. 
Once again, RTC worked with us from a vision to implementation with very few
issues.  says Susan Ross Director, IT & Capability Building at TSC Stores.

Phase two will allow full integration with the ecommerce website and provide
system recommendations on fulfillment locations for each customer order
accounting for store location, availability and expected receipts.

 

EccomerceEcommerse ReserveJDA MMSOmni ChannelRetail Technologies
CorporationRTCStoerMobileTSC
Summer 2017 Newsletter


TSC GROWS SALES BY “STEPPING BEYOND” PAPER BASED LOYALTY CARD PROGRAM WITH RTC’S
CUSTOMER LOYALTY

September 1, 2017 RTC

RTC recently completed a huge store systems upgrade at TSC Stores Canada, a
Canadian owned and operated retailer with 49 corporate stores.  This
all-encompassing deal included replacement of their legacy WINDSS POS store
system with RTC’s StoreMS POS.  The implementation was completed in 2016 and
immediately provided TSC stores with a fast, easy to use POS application that is
able to provide the fast thru put and features like mobile POS, that today’s
retailers need.

No longer hampered by systemic restrictions of a legacy WINDSS system, TSC’s
merchandising team began to focus on growing their customer loyalty thru a new
and exciting marketing program that includes a variety of new sales promotions.
The only unanswered question was what “tool” they would use to manage the
program.  TSC’s first priority was to move beyond their paper based card program
which was difficult to administer.  Furthermore, their legacy solution did not
allow any tracking or reporting, which is a vital part of any marketing effort.

After an extensive review, RTC’s Customer Loyalty Rewards(CLR) solution was
selected to provide the merchants the ability to create unique and targeted
promotions and powerful marketing campaigns to drive sales in the Equine and Pet
Food categories.  CLR is a real-time points and rewards loyalty program that is
designed to be simple to use and require little to no training for store staff. 
The solution supports the utilization of a customer loyalty card that contains a
barcode. When the card is scanned, the POS sends a request to CLR and retrieves
the club, point history and available rewards for that customer. The available
rewards can be redeemed in the transaction and if they are not redeemed, they
are printed on the receipt.  With capital dollar spending always scrutinized at
TSC, RTC was able to implement CLR under a new SaaS model, which allows TSC to
have full access to the solution, on their box, with no capital license fees.

After several intense design sessions with the TSC team, the application was
installed, configured, tested and deployed in a few months.  TSC already had a
pretty robust customer database, so their requirements for the solution were
straightforward, the application had to be easy to train and deploy and simple
for merchants to manage.  The application had to be quantity driven with an
uncomplicated redemption process and instantly provide the reward to the
customer within the same transaction.  Furthermore, the application had to be
integrated into the POS and seamless to the customer.

Rewarding shoppers instantly, and allowing them to use their reward in the same
transaction, builds excitement and increases customer satisfaction.  TSC
utilizes a (Buy x, get x free) model that is simple to manage for the store and
easy for customers to understand. Customers build up the number of bags
purchased and when the quantity threshold is met, the next bag is free is the
driving message RTC received from TSC as the project started up.

CLR exceeded all their expectations. Six weeks after the implementation, TSC was
able to sign up and or convert more than 6,300 customers and launch a total of
13 new clubs. “RTC offered us a solution through our POS systems in store that
would allow for easy sign-up, tracking, reporting, and great flexibility to add
clubs as the program grows, says Susan Ross Director, IT & Capability Building
at TSC Stores. “We are very pleased so far, and our sales and margin are close
to our expectations.  Shoppers are happy with the program so far, and cashiers
have found it very simple to sign up new customers.  The RTC team is always
great to work with! They were able to meet our tight timelines and we haven’t
had any major issues since we went live in all stores.  Having the program bolt
onto our existing POS system has allowed us to create reporting and tracking to
fully understand the return of the program and help to lay out next steps,”
added Susan.

“Many retailers reward all shoppers the same, but those programs come at the
cost of margins.  At the end of the day, margin is what it’s all about”, says
Jeff Cook Director Store Systems RTC.  “If you can increase sales in a positive
way, by rewarding your best and most loyal shoppers, while maintaining margins,
that is a program you want to keep”, says Cook.  “CLR gives the marketing
organization more control and flexibility than they ever had to design creative
targeted campaigns around specific product offerings and delivered a significant
ROI”.

customerLoyaltyRetail Technologies CorporationRTCStoreMobile Point of SaleTSC
Summer 2017 Newsletter


RTC LAUNCHES VIRTUALIZED POINT OF SALE (POS) SERVER FARM AT PEAVEY  – CUTTING
HARDWARE COSTS IN HALF AND REDUCING DAILY POWER CONSUMPTION BY 75%!!

September 1, 2017 RTC

RTC is always looking for ways to help our chain retail customers reduce capital
spending and increase overall operational efficiencies.  Recently RTC helped
longtime Canadian chain retailer Peavey Industries  LP (Peavey), who operates 37
Peavey Mart and 3 Main Street Hardware branded country hardware stores in
Central and Western Canada, launch a store POS “Virtual Server Farm” or
“Virtualization” strategy across their enterprise to reduce hardware capital
expense, operational energy costs, and ongoing server support costs, without
compromising the reliability and security of the business.  “Virtualization”, is
the migration of one or more physical servers into separate virtual server
environments on one single physical machine.

Like most retailers, Peavey had old physical POS servers located in each store
across Central and Western Canada.  Servers more than 4 years old can be a drain
on an enterprise costing you in energy, cooling and even loss of productivity. 
The typical price tag for a new server is $2,500.00.  Multiply that server cost
by 40 stores and Peavey had a capital hardware cost of $100,000.00 to replace
all their POS store servers.  Furthermore, those 40 POS servers eat up a lot of
energy over the course of a year and with Canada “enticing” everyone to go
“green”, moving those 40 POS servers out of the stores and into the HQ data
center in Red Deer, Alberta made a lot of sense.

RTC stepped in and designed a plan that would allow Peavey to remove the 40 POS
servers from the stores and move them onto 3 servers utilizing two NAS
components running all the virtual images and backups housed in their HQ data
center.  The 3 servers with the two NAS components cost a total of $12,000.00 in
capital hardware expense.  Further, the power consumption of 40 POS servers in
each store was reduced by approximately 75% with the 3 new servers and NAS
components running in the HQ data center.  Finally, consider the cost reduction
to technically support 40 servers located across Central and West Canada over 5
to 7 year life cycle now moved to 3 servers located on a rack in the Peavey HQ
data center.

“It’s amazing how the migration to the new server farm was able to take place
with no noticeable difference to the stores”, says Carolin Miller, the VP of  IT
for Peavey Industries.  “Literally they were able to come in and start working
the next day, with no apparent changes to their operations.  Having the peace of
mind of the built-in redundancy, and having the servers located in a properly
conditioned and monitored environment will be undoubtedly be advantageous and
appreciated by the IT team.  This is another example of a job well done by RTC”.

“RTC was able to reduce store server footprints without sacrificing mission
critical applications performance that drives a superior retail experience for
the guest”, says Rich Gault Director of Network Services for RTC.   “The server
software controls and assigns physical hardware resources to each virtual
server, so in essence, each virtual server thinks it is a physical server.  Each
store server is “backed up” in case the HQ server goes down or a network
connection is disrupted.  Each StoreMS POS register has its own copy of the POS
server data on it to continue to operate as a POS terminal if and when the POS
server is “off line” and also has connectivity to the payment card processor so
payment cards can be processed as well. Software updates and rollouts are
simpler, redundancy is built in, and the entire system requires less touches and
far less time.  If there is a corruption issue, the virtual server allows
updates, loads and even rebuilds to be handled in the data center verses
shipping hardware around or requiring visits to every store”,  adds Gault.

“It doesn’t take a “tech genius” to comprehend the capital and operational cost
reductions gained eliminating 40 “in-store” physical servers and replacing them
with 3 data center servers housing 40 virtual store servers within them, the 75%
power savings to operate them and the reduced man power to support them”, says
Bruce Hicks President RTC.

PeaverRetail Technologies CorporationRTC
Article


RTC COMPLETES PLANET HOLLYWOOD STORE SYSTEMS UPGRADE TO STOREMOBILE POS AT ALL
US RETAIL STORES & CELEBRATES AT LAUNCH OF FLAGSHIP DISNEY SPRINGS LOCATION

August 1, 2017 RTC

Planet Hollywood (PH) launches RTC’s next generation store system StoreMobile
POS at the grand re-opening of their flagship location, Planet Hollywood
Observatory at Disney Springs.  The RTC team was on hand to celebrate the
accomplishment with Rich Olgee Vice President Corporate Controller at PH, Steve
Gargano Director of Internal Controls at PH, Michelle Marr Retail Manager PH,
Tiffany Seidule Controller at PH, Bruce Hicks President RTC, Brian McWhirter VP
Store Systems RTC, Jeff Cook Director of Store Systems RTC and Lee Williams
Marketing Manager RTC.

The Observatory store launch completes the chain wide store systems upgrade
initiative, replacing all old hardware and their old Micros POS System with new
NCR registers running RTC’s latest StoreMobile POS and Inventory Application.

“Planet is now running a full retail Point of Sale system which is fully
integrated back to JDA® MMS®, and provides all the latest mobile features and
advanced pricing functionality that today’s customers are looking for,” says
Jeff Cook, RTC Director Store Systems Operations.

“After twenty years of running the Planet Hollywood stores under a hospitality
POS system, Planet is now realizing the full benefits of a state of the art
retail specific POS system in all Planet stores and the proof is in the
reduction in inventory shrink which has been reduced measurably” says Bruce
Hicks, President of RTC.

Armed with Apple iPods and Honeywell sleds, StoreMobile POS/Inventory allows
Planet associates to have complete control of their retail operation including
real time visibility of all retail inventory regardless of the location it
resides in including the warehouse,  “on order” and “in transit” inventory.  In
addition, inventory can be viewed on any PC, phone or mobile device logged onto
the Planet Hollywood network both in the store, at the corporate office or from
a mobile device in any physical location.

Uncategorized


THOUGHTS FROM THE PRESIDENT! RTC OFF TO BLISTERING PACE FOR THE FIRST HALF OF
2015, AS WE CONTINUE TO ADD MID-TIER RETAILERS TO OUR MMS & STORE SYSTEMS
PORTFOLIO

July 24, 2015 RTC

Halfway through 2015, and RTC has seen its busiest year since before the
economic downturn.  We have signed several new Store Systems & POS deals and
entered into three significant agreements to take on MMS operations, software
development & maintenance, as we continue to grow our customer base in
supporting JDA® MMS® retailers.  Our consulting and ASP Hosting Partnerships
continues to expand, so we have had to bring on additional MMS consultants to
meet the growing demands as retailers look to increase inventory visibility to
accommodate their Omni Channel plans.

Retailers continue to see value in our MMSxTend Solutions, especially our –
Warehouse Optimization RF, Replenishment and Allocation modules.  Furthermore,
RTC is once again at the forefront of the “Mobile Revolution” with our
StoreMobile Inventory applications providing retailers the real time
functionality they need to fulfill in today’s retail environment.

 



CEOPresidentRTC


POSTS NAVIGATION

1 2 Next →


IN THIS ISSUE

Planet Hollywood Upgrades to StoreMobile POS at All US Retail Stores

SeaWorld Outsources Data Center Operations to RTC

Peavey Launches Virtualized Farm Servers – Cuts Hardware Costs in Half!

TSC Store Canada Grows Sales By “Stepping Beyond” Paper Based Loyalty Card
Program with RTC’s Customer Loyalty Solution

RTC Completes First Phase of Ecommerce Reserve Initiative as TSC Stores Canada
Continues Omni Channel Transformation

RTC Establishes New MMS Canadian Environment for Vail Resorts


NEW DEALS

National Stores (Fallas) Selects RTC as it’s Strategic JDA MMS Technical
Consulting Firm 

Peavey Industries Selects RTC as Strategic Partner to Launch Next Generation
Store System

National Vision Enlists the Help of RTC To Manage the Complications of Price
File Purging and Item Loads from Spreadsheets.

Roses/Variety Wholesalers Inks Huge Deal to Upgrade Store Systems to StoreMobile
POS


HAPPENINGS AT RTC

People Spotlight: Jeff Cook Promoted to Director of Store Systems Operations


PREVIOUS ISSUES

Thoughts from the President! RTC Off to Blistering Pace for the First Half of
2015, as We Continue to Add Mid-Tier Retailers to Our MMS & Store Systems
Portfolio

The Rankings are in: RTC Continues to Soar in 2014 RIS Software Leaderboard

EMV is Almost Here. Are You Ready? RTC Launches Initiative to Prepare Retailers
for EMV

Update on RTC/StoreMobile Tablet Gun

RTC Launches New Solution Zone to Showcase Latest POS Software and Mobile
Technology

People Spotlight: Brian McWhirter Promoted to VP of Applications Development PC
& Mobile Systems

People Spotlight: RTC Expands MMS Consulting Group and Hires Two New Seasoned
Consultants

TSC Stores Canada Signs Mega Deal to Outsource the Bulk of Their IT Shop to RTC
and Replace WinDSS POS Chainwide

RTC Completes 360º Nickelodeon European Store, Warehouse & MMS Install – in Just
4 Months

Planet Hollywood Retail Store Systems take Center Stage as RTC’s StoreMS POS and
StoreMobile Inventory Replace Aging Micros POS System Chain-Wide

RTC Guides Variety Wholesalers from Proprietary ACI Switch to “Black Box”
Payment Processing


CORPORATE HEADQUARTERS AND DATA CENTER

7606 Presidents Drive
Orlando, FL 32809
Phone: 407.352.5607


PEOPLE YOU SHOULD KNOW

Bruce J. Hicks
President & CEO

DeVan McArthur
Executive VP Consulting

Brian McWhirter
VP of Store Systems & Product Development

Don Smiley
VP of ASP Services

Fabian Rosario
VP of MMSxTend Applications

Jeff Cook                 Director of Store Systems Operations

Kevin Marron                     Manager ASP Operations

Lee Williams             Manager Sales & Marketing

 

 


VISIT US ON SOCIAL MEDIA

                 


KEYWORDS

 * CEO
 * customer
 * Customer Satisfaction
 * Data Center Update
 * Eccomerce
 * Ecommerse Reserve
 * EMV
 * Entertainment Retail Enterprises
 * ERE
 * Fallas
 * ISD
 * JDA MMS
 * Jeff Cook
 * Loyalty
 * MMS
 * National Stores
 * Omni Channel
 * Peaver
 * Peavey
 * People Spotlight
 * Planet Hollywood
 * POS
 * President
 * Retail Technologies Corporation
 * RIS
 * RIS Leaderboard
 * RTC
 * StoerMobile
 * StoreMobile Point of Sale
 * StoreMobile POS
 * StoreMS
 * Tablet Gun
 * TSC
 * Vail Resorts
 * Variety Wholesalers
 * Virtual Server
 * WinDSS



JDA MMS is a registered trademark of JDA Software Group, Inc. in the United
States and/or other countries.
Proudly powered by WordPress