www.helpshift.com Open in urlscan Pro
149.248.36.83  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Product ►
   * Free Feedback+ SDK
   * Metashift
   * Console Support Experience
   * In-App Help
   * Web Help
   * Self-Service Experience
   * Chat & Conversational Help
   * Help Bot Automation Software
   * Agent Desktop
   * Compare Helpshift
 * Customers ►
   * Meet our Customers
   * Why They Choose Us
 * Pricing
 * Company ►
   * About us
   * Partners & Integrations
   * Careers
   * Leadership
 * Resources ►
   * Content Library
   * Webinars & Events
   * Blog
   * Partners & Integrations
   * Glossary
   * Press
   * Knowledge Base
   * Developer Guides
   * Engineering Blog
 * Free Trial
 * Request Demo

 * Product
   * Free Feedback+ SDK
   * Metashift
   * Console Support Experience
   * In-App Help
   * Web Help
   * Self-Service Experience
   * Chat & Conversational Help
   * Help Bot Automation Software
   * Agent Desktop
   * Compare Helpshift
 * Customers
   * Meet our Customers
   * Why They Choose Us
 * Pricing
 * Company
   * About us
   * Partners & Integrations
   * Careers
   * Leadership
 * Resources
   * Content Library
   * Webinars & Events
   * Blog
   * Partners & Integrations
   * Glossary
   * Press
   * Knowledge Base
   * Developer Guides
   * Engineering Blog
 * Free Trial
 * Request Demo


APP-FIRST SUPPORT FOR APP-FIRST COMPANIES.


THAT’S WHY WE BUILT THE WORLD’S BEST MOBILE, APP-FIRST CUSTOMER SERVICE
PLATFORM.
JOIN US IN RIDDING THE WORLD OF BAD CUSTOMER SERVICE.

Request a demo

 * 1
 * 2
 * 3
 * 4
 * 5





[WEBINAR] LAUNCH ANNOUNCEMENT

Today’s consumers aren’t just mobile, they’re in-app. So when app users need
help, they rightfully expect it to be in-app too.

Learn how four key Helpshift features (SDK X, Help Center 2.0, Smart Intents,
and Feedback Bots) work together to create the Modern In-App Support Journey.

Watch Now




THINK INSIDE THE APP.

When mobile users need help, the last thing they want to do is leave your app.
That’s why we give them quick and easy in-app help that’s purpose-built for
mobile apps and always on.

Learn about Helpshift In-App Help

Watch Product Overview Demo



LET USERS CHAT ON THEIR TERMS.

Modern app users prefer messaging over antiquated email and phone support. So,
we designed an in-app chat experience that’s easy to use and ready when they
are.

Learn about Helpshift Chat and Conversational Help




AUTOMATE SATISFACTION.

Our bots automatically resolve common user issues and capture support details
for agents so users never have to repeat themselves.

Learn about Helpshift Automation



TRUSTED BY LEADING MOBILE APPS

 * 
 * 
 * 
 * 

"We saw a real opportunity with Helpshift. First of all, it delivered a
fully-native experience with in-app messaging. Players don't want to leave the
app to send an email and calling into a call center would be unthinkable.
Helpshift delivered a fully integrated experience that delighted our players"

Nataly Kuzmina, Head of Support at Playrix

Read the Success Story >

“Helpshift has been transformative to our player support experience. Over the
course of just over a year, we improved our level of automation. Most
importantly, however, we have maintained CSAT throughout while achieving our
vision of scaling leaner.”

Ana Celeste Almeida Vieria, Player Support Manager at Nordeus

Read more >

"Our customers are getting quicker responses, our chatbot solves many issues
without an agent, and we’ve been able to focus our agents on more complex
problems.”

Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso

Read more >

“From a player’s perspective, everything is all in one place. You can play your
game, read FAQs, or get help all from within the app. It’s a connected
experience right at your fingertips and allows us to be where our players are."

Faye Por, Director of Customer Service, Zynga

Read more >


LEARN MORE ABOUT HELPSHIFT

[NEW] 2021 Player Benchmark Report

Download Now

Five Reasons to Choose Helpshift

View Evaluation Guide Now

Ultimate Guide to Digital Customer Service

Download Guide


READY TO DO THIS?

Request a demo
Product In-App Help Web Help Self-Service Experience Chat & Conversational Help
Help Bot Automation Software Agent Desktop
Customers Meet our Customers
Pricing
Company About Us Careers Leadership Press Contact Us See our Partners Partner
Program
Resources Content Library Blog Glossary Knowledge Base Developer Guides
Engineering Blog Services + Support
 * Legal
 * Privacy
 * Security
 * Support
 * Cookie Settings

© 2022 Helpshift. All Rights Reserved. Built by Upcraft.



Previous

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE

[CUSTOMER WEBINAR] Reducing Agent Burnout While Increasing CSAT Through
AI-Driven Intent and Custom Bots with Paymentshield

REGISTER NOW

[BLOG] Helpshift + unitQ: Do You Know What Users Think of Your App?

READ NOW

[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for
app success.

WATCH NOW

[SUCCESS STORY] How Wildlife Studios Saved $2.5M with Automated Ticket Solutions

READ NOW

[SUCCESS STORY] How PagueVeloz Improved CSAT by 13% While Handling a 173%
Increase in Ticket Volume

READ NOW

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE

[CUSTOMER WEBINAR] Reducing Agent Burnout While Increasing CSAT Through
AI-Driven Intent and Custom Bots with Paymentshield

REGISTER NOW

[BLOG] Helpshift + unitQ: Do You Know What Users Think of Your App?

READ NOW

[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for
app success.

WATCH NOW

[SUCCESS STORY] How Wildlife Studios Saved $2.5M with Automated Ticket Solutions

READ NOW

[SUCCESS STORY] How PagueVeloz Improved CSAT by 13% While Handling a 173%
Increase in Ticket Volume

READ NOW

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE
Next






PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. More information
Allow All


MANAGE CONSENT PREFERENCES

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

STRICTLY NECESSARY COOKIES

Always Active
Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

Confirm My Choices

Back Button

Back


PERFORMANCE COOKIES

Vendor Search Search Icon Filter Icon


Clear Filters

Information storage and access
Apply
Consent Leg.Interest

All Consent Allowed

Select All Vendors
Select All Vendors
All Consent Allowed


 * 33ACROSS
   
   HOST DESCRIPTION
   
   VIEW COOKIES
   
   
   REPLACE-WITH-DYANMIC-HOST-ID
    * Name
      cookie name


 * 33ACROSS
   
   View Privacy Notice
   
   3 Purposes
   
   REPLACE-WITH-DYANMIC-VENDOR-ID
   Arrow
   
   Consent Purposes
   
   Location Based Ads
   
   Consent Allowed
   
   Legitimate Interest Purposes
   
   Personalize
   
   Require Opt-Out
   
   Special Purposes
   
   Location Based Ads
   
   Features
   
   Location Based Ads
   
   Special Features
   
   Location Based Ads

Confirm My Choices


By clicking “Accept All Cookies”, you agree to the storing of cookies on your
device to enhance site navigation, analyze site usage, and assist in our
marketing efforts. Helpshift Privacy Policy

Accept All Cookies Reject All
Cookie Settings