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Slack app
Manage feedback from Slack, weirdly fast
Integrations
Connect & unify product information across tools
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Communicate your new releases, publicly
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YOUR PRODUCT FEEDBACK,
UNIFIED

Cycle unifies customer feedback and user research into a single platform that
lets you extract insights with no hassle, powered by AI
Start free trialBook a demo
7-day free trial unlocked by onboarding call



Loved by product folks at


SYNC YOUR CUSTOMERS

Turn Cycle into a CRM for your product team by bringing your customers from
HubSpot, Intercom, and Slack.



SYNC PEOPLE & COMPANIES

All of your HubSpot, Intercom, and Slack customers, all in one place with a two
way sync.


FAST SEARCH

Hit cmd+K and start searching for a customer, whether it be a person or a
company.


AUTO MERGE

Got a customer in both Intercom and HubSpot? No worries, they’re automatically
merged in Cycle.


LINK FEEDBACK TO CUSTOMERS

Automatically fetch the right customer or create a new one in Cycle.


FILTER VIEWS

Filter by customer or company to access summary feedback views.


CUSTOMER PROFILES

Each customer has a profile that aggregates their feedback and related product
initiatives.


CAPTURE FEEDBACK FROM MANY SOURCES

All of your feedback, all in one place.
User interviews, NPS surveys... Bring them all into Cycle.


BRING IT ALL IN YOUR INBOX




CUSTOMIZE FEEDBACK FORMS




CAPTURE WITH CONTEXT




DOCUMENT RICH USER INTERVIEWS


Meet your inbox. The home for your feedback from all of your sources. Make sure
no feedback gets unnoticed.
Configure the properties and tags you want people to fill in when they send you
product feedback
When capturing feedback from Intercom or anywhere on the web, don’t lose any
context.
Write user research docs with all you expect from a modern rich text editor with
markdown and media embeds.



EXTRACT PRODUCT INSIGHTS IN YOUR INBOX

Fly through your feedback with intuitive keyboard shortcuts, extract product
insights and get to Inbox zero in no time.


SPLIT INBOX INTO VIEWS




GET TO INBOX ZERO




EXTRACT INSIGHTS FROM FEEDBACK

Feedback isn't all the same. Cycle lets you split your Inbox the way that fits
your needs so you can process feedback in a full-focus mode.
Once you're done extracting insights from feedback and linking them to your
initiatives… mark the feedback as “processed” and hit inbox zero.
Highlight relevant pieces of text and turn them into insights. Link the insights
to their related product initiatives (or create a new one), so you can close the
loop later on.


WRITE AND ORGANIZE YOUR PRDS

All of your customer context, all in your PRDs. No split screen, no tool
switching; it's all here.


CUSTOMER CONTEXT

Open a product initiative and use the insights panel on the right to empathize




DELIGHTFUL WRITING EXPERIENCE

Enjoy writing product specs with Cycle’s full-fledged real-time editor, built
for speed and delight.




CONTENT TEMPLATES

Content templates help you pre-fill PRDs with the structure and formatting you
want.




CUSTOM PROPERTIES

Add custom properties to your product initiatives. Use them to organize your
roadmap.




CLOSE THE LOOP WITH CUSTOMERS AT EACH RELEASE

Just shipped a cool feature? Use Cycle to get back to folks who requested it.
Close the loop



PERSONALIZED NOTIFICATIONS

Get notified in Slack or via email when there’s an update on an initiative you
showed interest in.


CLOSE THE LOOP

Communicate with customers in the right source and with the right message when
you ship something they asked.


RECRUIT PEOPLE FOR USER RESEARCH

Reach out to the right folks when you start thinking about a new feature – if
they gave you feedback about it, they’re likely to care.


MAKE IT INFINITELY YOURS

Your way of working shouldn’t depend on your tools, you can set up Cycle to
match your unique needs.


CUSTOMIZE YOUR DATA MODEL

Cycle’s atomic unit is a natively collaborative doc. Docs are organized into doc
types, which you can customize without limits. For each doc type, define your
own Terminology, Properties, Hierarchy rules, Workflows, and Content templates.
Doc types can be seen as flexible databases with shared properties, hierarchical
relationships, and integrated workflows.




CREATE YOUR OWN VIEWS

Create filtered views of your Cycle docs with a set of powerful building blocks:
Doc types, Kanban boards, Lists, Groups, Swimlanes, and Filters. You can iterate
on your processes by simply adding and editing these blocks.




AND THERE'S EVEN MORE...

Cycle is full of delightful details that will make you enjoy the ride.


COVER PICTURES

Drag & drop images or GIFs to create beautiful cover pictures





QUICK PREVIEWS

Hold shift + space to quickly preview docs from anywhere


Type in this fake search bar!



POWERFUL SEARCH

Find what you want in a blink with a blazingly fast search




THEMES

Customize your experience with colors and themes to feel like home




BULK ACTIONS

Select a bunch of docs and apply quick actions to your selection with one click


Book a demo



SHORTCUTS

Navigate at speed of light without touching your mouse


REAL-TIME COLLABORATION

Work together in real-time and easily join your teammates by clicking on their
avatars




INCOGNITO MODE

Don't want anyone looking over your shoulder? Just go incognito, we've got your
back!


YOU’RE IN GREAT COMPANY

500+ product-led organizations get stuff done with Cycle

All eFounders teams have moved to Cycle for all things product management and it
is truly a game-changer.

Thibaud Elziere


CEO @eFounders

The power of Cycle lies in its ability to adapt to our processes, not the other
way around.Now that we have all user insights visible in our PRDs doc, there is
no going back ❤️

LoĂŻck MĂĽller


CPO @Choose

Cycle is the gear that keeps our product feedback management running like
clockwork.

Alexis Toyane


Head of Product @Figures

Managing feedback throughout the whole cycle has been a tedious task until we
discovered Cycle: a simple tool enabling you to do complex things.

Alexis Colonna


Product @Moka Care

Cycle makes it easy to contact the most relevant users whenever I need feedback
on a new product initiative. It helps me capture all the necessary customer
context without friction.

LĂ©a Hugon


Product @JeudiMerci

Cycle is the single source of truth for everyone when it comes to product
feedback

Luuk de Jonge


Product @Contrast


TRY CYCLE TODAY

Start free trialBook a demo
7-day free trial unlocked by onboarding call





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