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DOING ‘MORE WITH LESS’ THROUGH GENERATIVE AI, CHATBOTS AND AUTOMATION
JUNE 13 - 14, 2023 | FREE CX NETWORK ONLINE EVENT



Sponsorship Opportunities
Register Now
 * Home
 * Agenda
   Day One Day Two
 * Sponsor
   Resources Download CX Network Media Kit
 * Join CX Network

#CXNLive


Challenging economic conditions mean that CX departments are being challenged to
do ‘more with less’ while not negatively impacting overall customer experience.

That mandate means that many CX leaders are turning to automation and Generative
Ai to reduce friction for customers, maximise the effectiveness of their teams
and enhance personalisation at scale.

With that in mind, All Access CX Automation & Generative Ai  will be focused on:


 * Chatbots: integrating chatbots into your contact channels to reduce wait
   times and handle common queries and requests
 * Personalisation at scale: using Artificial Intelligence and customer data to
   drive personalisation
 * Experience design: ensuring that new digital channels are effectively blended
   into the overall customer journey
 * Self-service: leveraging apps and portals to give customers the ability to
   resolve their own queries
 * Robotic Process Automation: utilizing RPA to handle low value, high volume
   tasks within service teams





REGISTER FOR FREE


REGISTER TO UNLOCK A WORLD OF CX INSIGHTS!

When you register for our events, you also gain membership to the CX Network,
giving you access to exclusive resources, thought leadership, and a global
community of like-minded professionals. From market reports and case studies to
online training and networking opportunities, elevate your customer experience
journey with a CX Network membership. Don't miss out on this invaluable
opportunity!



REGISTER FOR FREE
WHO YOU WILL MEET

ALL ACCESS CX AUTOMATION HAS BEEN DESIGNED FOR HEADS / DIRECTORS / GENERAL
MANAGERS OF:

Automation



Service Design



Customer Experience



Marketing



Digital



Customer Service



Process Excellence



Contact Centre



REGISTER FOR FREE


SPEAKERS

Enzo Scarcella

Chief Consumer Officer

MTN

Gayathri Krishnamurthy

AVP, Product Marketing

RingCentral

 1. 


CX NETWORK'S ALL ACCESS | HOW IT WORKS 

Step 1: Register
Click on any of the register buttons on this page. Enter your information and
secure your place



Step 2: Confirmation email
This will be dispatched upon registration and will contain login information



Step 3: Schedule time
Mark some time in your calendar when you can be free of distractions or watch
with colleagues



Step 4: Watch the event
Click the link in the confirmation email and prepare questions for our
industry-leading speakers



REGISTER FOR FREE
CX NETWORK'S ALL ACCESS | WHO ATTENDS OUR ONLINE EVENTS 




SPONSORS

Sponsors



Sponsors



Sponsors


CX NETWORK'S ALL ACCESS | BY THE NUMBERS 

1,200+



REGISTRANTS
Voice of the Customer
2022



1,000+



REGISTRANTS
Contact Centers
2022



1,000+



REGISTRANTS
Customer Data, Insights & Analytics 2022



1,000+



REGISTRANTS
Customer Journey Management
2022



REGISTER FOR FREE


JOIN THE CX NETWORK
COMMUNITY

Unleash your CX potential with a CX Network membership! Join our global
community for exclusive resources, thought leadership, and networking with
industry experts. Access insightful market reports, case studies, innovative
online training, and global events to stay ahead in the dynamic world of
customer experience. Elevate your CX strategy and make a lasting impact.
Discover the benefits of CX Network membership now!

JOIN FOR FREE

GET INVOLVED WITH CX NETWORK

FOR MORE INFORMATION ON HOW CX NETWORK IS UNIQUELY PLACED TO HELP YOU SHAPE AND
DELIVER YOUR MESSAGE TO A TARGETED AUDIENCE CONTACT US NOW!

JOHN KEARNS
HEAD OF ONLINE SALES
CX NETWORK

JOHN.KEARNS@IQPC.COM





IN PARTNERSHIP WITH :



WANT TO LEARN MORE?

Contact us: info@cxnetwork.com

 * IQPC Home



©2023 IQPC. All rights reserved.




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