customer.agent61.com

Summary

This website contacted 3 IPs in 1 countries across 2 domains to perform 7 HTTP transactions. The main IP is 18.173.154.22, located in United States and belongs to AMAZON-02, US. The main domain is customer.agent61.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on May 30th 2024. Valid for: a year.

This is the only time customer.agent61.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2	18.173.154.22 18.173.154.22	16509 (AMAZON-02) (AMAZON-02)
4	34.205.132.152 34.205.132.152	14618 (AMAZON-AES) (AMAZON-AES)
1	18.245.60.105 18.245.60.105	16509 (AMAZON-02) (AMAZON-02)
7	3

2 18.173.154.22 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-22.muc50.r.cloudfront.net

customer.agent61.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 34.205.132.152 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-205-132-152.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.245.60.105 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-60-105.fra60.r.cloudfront.net

432497979135676.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
5	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 12143 432497979135676.webpush.freshchat.com	24 KB
2	agent61.com customer.agent61.com	4 KB
7	2

	Domain	Requested by
4	wchat.freshchat.com	customer.agent61.com wchat.freshchat.com
2	customer.agent61.com
1	432497979135676.webpush.freshchat.com	wchat.freshchat.com
7	3

This site contains no links.

Subject Issuer	Validity	Valid
customer.agent61.com Amazon RSA 2048 M03	`2024-05-30` - `2025-06-28`	a year	crt.sh
*.freshchat.com Amazon RSA 2048 M02	`2024-01-22` - `2025-02-18`	a year	crt.sh
*.wchat.webpush.myfreshworks.com Amazon RSA 2048 M01	`2023-06-21` - `2024-07-18`	a year	crt.sh

This page contains 4 frames:

Primary Page: https://customer.agent61.com/
Frame ID: 4FF30B09AAEAB7485F1761FEC23BF086
Requests: 4 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=20ad65e3-531c-4a6e-a89f-5f635d840066&origin=https://customer.agent61.com
Frame ID: E5879B8B283323BF9E19CF4DDF97FE51
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=20ad65e3-531c-4a6e-a89f-5f635d840066&referrer=aHR0cHM6Ly9jdXN0b21lci5hZ2VudDYxLmNvbQ==&eagerLoad=true
Frame ID: 158D220595685EE69C5EB11D290B2BEC
Requests: 1 HTTP requests in this frame

Frame: https://432497979135676.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9jdXN0b21lci5hZ2VudDYxLmNvbQ==
Frame ID: DB5E27650ABE00F63ADEC008EAED20AF
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

BT Customer Service

Detected technologies

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Page Statistics

7
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

3
Subdomains

3
IPs

1
Countries

28 kB
Transfer

87 kB
Size

0
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Redirected requests

There were HTTP redirect chains for the following requests:

7 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
customer.agent61.com/ 10 KB
3 KB 256ms
50ms Document
text/html 18.173.154.22
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://customer.agent61.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.154.22 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-154-22.muc50.r.cloudfront.net
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: 6c9f3a27893576593a36c52584554df671e4557bde96936ec4d1bea034d6d2a8

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

age: 14164
content-encoding: br
content-type: text/html; charset=utf-8
date: Thu, 30 May 2024 08:11:30 GMT
etag: W/"648abb40-28f4"
last-modified: Thu, 15 Jun 2023 07:18:24 GMT
server: nginx/1.14.0 (Ubuntu)
vary: Accept-Encoding
via: 1.1 fe6d656eba9969a63bb94889f81e9bf8.cloudfront.net (CloudFront)
x-amz-cf-id: UkPDzmuK11gZ91Ji_WOSXWFk-rJgsOhddBA3vaZzOTLYUHhbsKjm_Q==
x-amz-cf-pop: MUC50-P3
x-cache: Hit from cloudfront

GET
H2 200 widget.js Show response
wchat.freshchat.com/js/ 67 KB
22 KB 551ms
242ms Script
application/javascript 34.205.132.152
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: customer.agent61.com
URL: https://customer.agent61.com/

Protocol

H2

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-132-152.compute-1.amazonaws.com

Software

fwe /

Resource Hash

87d1d3eff67f2586e9039d705d502f782613f87dac4850653e10973940ffb7c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
Referer: https://customer.agent61.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

x-trace-id: 00-73fb7ea96d9a908c6ceaf30f27b8902a-a1ce3407c44d82af-00
date: Thu, 30 May 2024 12:07:35 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
last-modified: Thu, 23 May 2024 07:52:11 GMT
server: fwe
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: max-age=900, must-revalidate
x-server: dv7g2
x-envoy-upstream-service-time: 2
x-xss-protection: 1; mode=block
x-request-id: 6b33eca4-781c-4ce9-98e5-4fe3f6438980

GET
H2 200 config_iframe.html
wchat.freshchat.com/widget/ Frame E587 0
0 397ms
129ms Document
text/html 34.205.132.152
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=20ad65e3-531c-4a6e-a89f-5f635d840066&origin=https://customer.agent61.com

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

H2

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-132-152.compute-1.amazonaws.com

Software

fwe /

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://customer.agent61.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type: text/html
date: Thu, 30 May 2024 12:07:36 GMT
last-modified: Thu, 23 May 2024 07:52:11 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-envoy-upstream-service-time: 0
x-fw-ratelimiting-managed: false
x-request-id: 1a3870df-b2e2-4bc0-a04b-f3881db66395
x-server: tsll9
x-trace-id: 00-e2e5b4c13439f31378bdfad6ff21fc0d-19ce33897fc66ff2-00
x-xss-protection: 1; mode=block

GET
H2 404 favicon.ico
customer.agent61.com/ 580 B
840 B 294ms
293ms Other
text/html 18.173.154.22
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://customer.agent61.com/favicon.ico
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.154.22 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-154-22.muc50.r.cloudfront.net
Software: nginx/1.14.0 (Ubuntu) /
Resource Hash: cbf1fdfdb7257daf8b0905d94bd04e2829c502c9c01b1d96bb979069e2ebc895

Request headers

sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
Referer: https://customer.agent61.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 30 May 2024 12:07:36 GMT
via: 1.1 fe6d656eba9969a63bb94889f81e9bf8.cloudfront.net (CloudFront)
server: nginx/1.14.0 (Ubuntu)
x-amz-cf-pop: MUC50-P3
x-cache: Error from cloudfront
content-type: text/html; charset=utf-8
content-length: 580
x-amz-cf-id: cdQjTSTHsvz1pPKJAdQhLluYHz21_m7sFSmC0TpGi0kRK3zYWcCbGQ==

GET
H2 200 /
wchat.freshchat.com/widget/ Frame 158D 0
0 125ms
125ms Document
text/html 34.205.132.152
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/?token=20ad65e3-531c-4a6e-a89f-5f635d840066&referrer=aHR0cHM6Ly9jdXN0b21lci5hZ2VudDYxLmNvbQ==&eagerLoad=true

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

H2

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-132-152.compute-1.amazonaws.com

Software

fwe /

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://customer.agent61.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type: text/html
date: Thu, 30 May 2024 12:07:36 GMT
last-modified: Thu, 23 May 2024 07:52:11 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-envoy-upstream-service-time: 1
x-fw-ratelimiting-managed: false
x-request-id: 71ca3f88-c474-4d02-9b0f-e8c5d5fe81ac
x-server: tsll9
x-trace-id: 00-effd023a45ae2bbee6ec3c9d91733635-1010a8f10844fa4d-00
x-xss-protection: 1; mode=block

GET
H2 200 widget.css
wchat.freshchat.com/widget/css/ 9 KB
2 KB 128ms
123ms Stylesheet
text/css 34.205.132.152
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/css/widget.css?t=1717070856375

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

H2

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-205-132-152.compute-1.amazonaws.com

Software

fwe /

Resource Hash

58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
Referer: https://customer.agent61.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 30 May 2024 12:07:36 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time: 1
x-xss-protection: 1; mode=block
x-request-id: ee2bf900-af99-4615-bd34-d0860bcc9109
x-trace-id: 00-88e7528a60a783326a4a7914b60e4495-e6c26be264eca815-00
last-modified: Thu, 23 May 2024 07:52:11 GMT
server: fwe
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: text/css
x-fw-ratelimiting-managed: false
cache-control: max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server: tsll9
expires: Fri, 30 May 2025 12:07:36 GMT

GET
H2 200 index.html
432497979135676.webpush.freshchat.com/ Frame DB5E 0
0 608ms
513ms Document
text/html 18.245.60.105
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://432497979135676.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9jdXN0b21lci5hZ2VudDYxLmNvbQ==
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.245.60.105 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-245-60-105.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://customer.agent61.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="125", "Not:A-Brand";v="8", "Chromium";v="125"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

content-encoding: gzip
content-type: text/html
date: Thu, 30 May 2024 12:07:39 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
server: AmazonS3
vary: Accept-Encoding
via: 1.1 76f18545659f3cecc2213d8e93d15fb2.cloudfront.net (CloudFront)
x-amz-cf-id: a1Vnh_C1sZNUqPG-EZR0esYLeF05wiDi5twQLuuX7yOdr1hNX8YxOA==
x-amz-cf-pop: FRA60-P5
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://customer.agent61.com/favicon.ico Message: Failed to load resource: the server responded with a status of 404 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

432497979135676.webpush.freshchat.com
customer.agent61.com
wchat.freshchat.com
18.173.154.22
18.245.60.105
34.205.132.152
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
6c9f3a27893576593a36c52584554df671e4557bde96936ec4d1bea034d6d2a8
87d1d3eff67f2586e9039d705d502f782613f87dac4850653e10973940ffb7c0
cbf1fdfdb7257daf8b0905d94bd04e2829c502c9c01b1d96bb979069e2ebc895

customer.agent61.com Open in urlscan Pro 18.173.154.22 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

7 Requests

100 %HTTPS

0 %IPv6

2 Domains

3 Subdomains

3 IPs

1 Countries

28 kBTransfer

87 kBSize

0 Cookies

0 Outgoing links

Redirected requests

7 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

0 Cookies

1 Console Messages

Indicators

customer.agent61.com Open in urlscan Pro
18.173.154.22 Public Scan

Screenshot
Live screenshot

Full Image

7
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

3
Subdomains

3
IPs

1
Countries

28 kB
Transfer

87 kB
Size

0
Cookies

7 HTTP transactions
0 data transactions