marketingdailyadvisor.blr.com Open in urlscan Pro
52.204.51.148 Public Scan

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Add Verdict Report

Submitted URL:
http://links.e.nl.blr-news.mkt8062.com/ctt?kn=36&ms=MTM4NjkzNTYS1&r=MTg2ODM1NTM4MTcxS0&b=0&j=MTQ0MTEwODQwMQS2&mt=1&rt=0
Effective URL:
https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&u...
Submission: On August 02 via api (August 2nd 2018, 4:36:26 pm UTC) from US

Summary HTTP 125 Redirects Links 9 Behaviour Indicators

Summary

This website contacted 25 IPs in 4 countries across 15 domains to perform 125 HTTP transactions. The main IP is 52.204.51.148, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is marketingdailyadvisor.blr.com.
TLS certificate: Issued by Amazon on June 22nd 2018. Valid for: a year.

This is the only time marketingdailyadvisor.blr.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	74.112.69.44 74.112.69.44	19795 (SILVERPOP...) (SILVERPOP-ATL - IBM)
44	52.204.51.148 52.204.51.148	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	2a00:1450:400... 2a00:1450:4001:814::200a	15169 (GOOGLE) (GOOGLE - Google LLC)
1	74.112.69.162 74.112.69.162	19795 (SILVERPOP...) (SILVERPOP-ATL - IBM)
5	104.111.219.46 104.111.219.46	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	2a00:1450:400... 2a00:1450:4001:820::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
14	52.4.76.134 52.4.76.134	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	64.207.100.87 64.207.100.87	11598 (RECOL-CT) (RECOL-CT - Recol)
7	2400:cb00:204... 2400:cb00:2048:1::6819:5365	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
1	52.29.94.41 52.29.94.41	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
7	172.217.22.98 172.217.22.98	15169 (GOOGLE) (GOOGLE - Google LLC)
1	2a00:1450:400... 2a00:1450:4001:814::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
1 3	18.185.216.15 18.185.216.15	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
3	2a00:1450:400... 2a00:1450:4001:814::2003	15169 (GOOGLE) (GOOGLE - Google LLC)
17	2a00:1450:400... 2a00:1450:4001:81d::2001	15169 (GOOGLE) (GOOGLE - Google LLC)
1 3	2a00:1450:400... 2a00:1450:4001:81e::2008	15169 (GOOGLE) (GOOGLE - Google LLC)
2	104.111.218.204 104.111.218.204	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	2a00:1450:400... 2a00:1450:400c:c00::9c	15169 (GOOGLE) (GOOGLE - Google LLC)
1	104.154.79.29 104.154.79.29	15169 (GOOGLE) (GOOGLE - Google LLC)
3	2a00:1450:400... 2a00:1450:4001:81f::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
2	151.101.12.134 151.101.12.134	54113 (FASTLY) (FASTLY - Fastly)
4	2400:cb00:204... 2400:cb00:2048:1::6810:4fa6	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
2	151.101.64.134 151.101.64.134	54113 (FASTLY) (FASTLY - Fastly)
1	2a00:1450:400... 2a00:1450:4001:81d::2010	15169 (GOOGLE) (GOOGLE - Google LLC)
1	74.112.69.43 74.112.69.43	19795 (SILVERPOP...) (SILVERPOP-ATL - IBM)
1	151.101.12.64 151.101.12.64	54113 (FASTLY) (FASTLY - Fastly)
125	25

1 74.112.69.44 (Atlanta, United States) 1 redirects

ASN19795 (SILVERPOP-ATL - IBM, US)
PTR: recp.rm02.net

links.e.nl.blr-news.mkt8062.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

44 52.204.51.148 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-204-51-148.compute-1.amazonaws.com

marketingdailyadvisor.blr.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
news.blr.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:814::200a (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 74.112.69.162 (Atlanta, United States)

ASN19795 (SILVERPOP-ATL - IBM, US)
PTR: mta2162.silverpop.net

www.sc.pages02.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 104.111.219.46 (Amsterdam, Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-111-219-46.deploy.static.akamaitechnologies.com

ws.sharethis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:820::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.googletagservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 52.4.76.134 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-4-76-134.compute-1.amazonaws.com

news.blr.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 64.207.100.87 (New Haven, United States)

ASN11598 (RECOL-CT - Recol, US)
PTR: www.blr.com

www.blr.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2400:cb00:2048:1::6819:5365 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

c.lytics.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.29.94.41 (Frankfurt, Germany)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-52-29-94-41.eu-central-1.compute.amazonaws.com

c.sharethis.mgr.consensu.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 172.217.22.98 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s18-in-f2.1e100.net

securepubads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:814::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

adservice.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 18.185.216.15 (Cambridge, United States) 1 redirects

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-18-185-216-15.eu-central-1.compute.amazonaws.com

l.sharethis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:814::2003 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

17 2a00:1450:4001:81d::2001 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

tpc.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:81e::2008 (Ireland) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.111.218.204 (Amsterdam, Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-111-218-204.deploy.static.akamaitechnologies.com

t.sharethis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c00::9c (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.154.79.29 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: 29.79.154.104.bc.googleusercontent.com

api.lytics.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:81f::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

pagead2.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.12.134 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)

marketing-daily-advisor.disqus.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2400:cb00:2048:1::6810:4fa6 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

c.disquscdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.64.134 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)

disqus.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81d::2010 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

storage.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 74.112.69.43 (Atlanta, United States)

ASN19795 (SILVERPOP-ATL - IBM, US)
PTR: pages02.net

www.pages02.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.12.64 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)

links.services.disqus.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
59	blr.com marketingdailyadvisor.blr.com news.blr.com www.blr.com	1 MB
20	googlesyndication.com tpc.googlesyndication.com pagead2.googlesyndication.com	338 KB
10	sharethis.com 1 redirects ws.sharethis.com l.sharethis.com t.sharethis.com	43 KB
8	doubleclick.net securepubads.g.doubleclick.net stats.g.doubleclick.net	93 KB
8	lytics.io c.lytics.io api.lytics.io	50 KB
5	disqus.com marketing-daily-advisor.disqus.com disqus.com links.services.disqus.com	26 KB
4	disquscdn.com c.disquscdn.com	198 KB
3	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
3	gstatic.com fonts.gstatic.com	27 KB
2	pages02.net www.sc.pages02.net www.pages02.net	6 KB
2	googleapis.com fonts.googleapis.com storage.googleapis.com	5 KB
1	google.de adservice.google.de	175 B
1	consensu.org c.sharethis.mgr.consensu.org	479 B
1	googletagservices.com www.googletagservices.com	8 KB
1	mkt8062.com 1 redirects links.e.nl.blr-news.mkt8062.com	437 B
125	15

	Domain	Requested by
40	marketingdailyadvisor.blr.com	marketingdailyadvisor.blr.com
18	news.blr.com	marketingdailyadvisor.blr.com securepubads.g.doubleclick.net
17	tpc.googlesyndication.com	securepubads.g.doubleclick.net
7	securepubads.g.doubleclick.net	www.googletagservices.com securepubads.g.doubleclick.net marketingdailyadvisor.blr.com
7	c.lytics.io	marketingdailyadvisor.blr.com c.lytics.io
5	ws.sharethis.com	marketingdailyadvisor.blr.com ws.sharethis.com
4	c.disquscdn.com	marketing-daily-advisor.disqus.com
3	pagead2.googlesyndication.com	securepubads.g.doubleclick.net
3	ssl.google-analytics.com	1 redirects www.blr.com marketingdailyadvisor.blr.com
3	fonts.gstatic.com	securepubads.g.doubleclick.net
3	l.sharethis.com	1 redirects marketingdailyadvisor.blr.com
2	disqus.com	marketing-daily-advisor.disqus.com
2	marketing-daily-advisor.disqus.com	news.blr.com
2	t.sharethis.com	marketingdailyadvisor.blr.com t.sharethis.com
1	links.services.disqus.com	c.disquscdn.com
1	www.pages02.net
1	storage.googleapis.com	c.lytics.io
1	api.lytics.io	c.lytics.io
1	stats.g.doubleclick.net	marketingdailyadvisor.blr.com
1	adservice.google.de	www.googletagservices.com
1	c.sharethis.mgr.consensu.org	ws.sharethis.com
1	www.blr.com	marketingdailyadvisor.blr.com
1	www.googletagservices.com	marketingdailyadvisor.blr.com
1	www.sc.pages02.net	marketingdailyadvisor.blr.com
1	fonts.googleapis.com	marketingdailyadvisor.blr.com
1	links.e.nl.blr-news.mkt8062.com	1 redirects
125	26

This site contains links to these domains. Also see Links.

Domain
www.facebook.com
twitter.com
www.linkedin.com
www.youtube.com
www.blrmedia.com
news.blr.com
www.forumevents.com
www.blr.com

Subject Issuer	Validity	Valid
news.blr.com Amazon	`2018-06-22` - `2019-07-22`	a year	crt.sh
*.blr.com Go Daddy Secure Certificate Authority - G2	`2018-05-02` - `2020-05-17`	2 years	crt.sh
pxcel.net GeoTrust RSA CA 2018	`2018-01-22` - `2019-02-21`	a year	crt.sh
*.disqus.com DigiCert SHA2 Secure Server CA	`2018-03-28` - `2020-04-27`	2 years	crt.sh
*.sharethis.com DigiCert SHA2 Secure Server CA	`2018-02-14` - `2019-02-14`	a year	crt.sh

This page contains 9 frames:

Primary Page: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Frame ID: 02207F4E1965E0214DAAAB4A0DF88B28
Requests: 99 HTTP requests in this frame

Frame: https://t.sharethis.com/1/d/t.dhj?rnd=1533227774989&cid=c010&dmn=marketingdailyadvisor.blr.com
Frame ID: F47E7DAA3C8B25CB836C67438C5D67BD
Requests: 1 HTTP requests in this frame

Frame: https://t.sharethis.com/a/t_.htm?ver=0.170.6663&cid=c010
Frame ID: 9D12A6BBFEC32D455963985BA5BEB42A
Requests: 1 HTTP requests in this frame

Frame: https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js
Frame ID: F64326A79AAFA079F905EC55A6EE859F
Requests: 6 HTTP requests in this frame

Frame: https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js
Frame ID: DC14EEFD57BD962ECE8A77FEB8D70CCB
Requests: 6 HTTP requests in this frame

Frame: https://tpc.googlesyndication.com/simgad/16860739261038358023
Frame ID: A86D1B03C10E95EB0727F8F884C9EA58
Requests: 5 HTTP requests in this frame

Frame: https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js
Frame ID: CC54816214F570ADEF8654E7BFB4BCB7
Requests: 5 HTTP requests in this frame

Frame: https://disqus.com/embed/comments/?base=default&f=marketing-daily-advisor&t_i=3807%20http%3A%2F%2Fmarketingdailyadvisor.blr.com%2F%3Fp%3D3807&t_u=https%3A%2F%2Fmarketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F&t_e=How%20to%20Overcome%20the%20Perception%20of%20Bad%20Customer%20Service&t_d=How%20to%20Overcome%20the%20Perception%20of%20Bad%20Customer%20Service&t_t=How%20to%20Overcome%20the%20Perception%20of%20Bad%20Customer%20Service&s_o=default
Frame ID: E90D424E51EEDD3436EF40C0232A0386
Requests: 1 HTTP requests in this frame

Frame: https://ws.sharethis.com/secure5x/index.html
Frame ID: B1C53C1CFBBFABF75FB612F6BA9BD779
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://links.e.nl.blr-news.mkt8062.com/ctt?kn=36&ms=MTM4NjkzNTYS1&r=MTg2ODM1NTM4MTcxS0&b=0&j=MTQ0MTEwODQwMQS2&mt=1&... HTTP 302
https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effor... Page URL

Detected technologies

MediaElement.js (Video Players) Expand

Overall confidence: 100%
Detected patterns

env /^mejs$/i

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i

Disqus (Comment Systems) Expand

Overall confidence: 100%
Detected patterns

env /^DISQUS/i

Google AdSense (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

env /^__google_ad_/i
env /^Goog_AdSense_/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

env /^gaGlobal$/i

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

env /^googletag$/i

Optimizely (Analytics) Expand

Overall confidence: 100%
Detected patterns

env /^optimizely$/i

Twitter Emoji (Twemoji) (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

env /^twemoji$/i

VigLink (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

env /^(?:vglnk(?:$|_)|vl_(?:cB|disable)$)/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

env /^jQuery$/i

Twitter Bootstrap () Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]+?href="[^"]+bootstrap(?:\.min)?\.css/i

Page Statistics

125
Requests

50 %
HTTPS

42 %
IPv6

15
Domains

26
Subdomains

25
IPs

4
Countries

2008 kB
Transfer

3538 kB
Size

30
Cookies

9 Outgoing links

These are links going to different origins than the main page.

URL: http://www.facebook.com/MarketingDailyAdvisor
Title: Facebook

Search URL Search Domain Scan URL

URL: http://twitter.com/intent/follow?source=followbutton&variant=1.0&screen_name=marketingadv
Title: Twitter

Search URL Search Domain Scan URL

URL: http://www.linkedin.com/company/blr
Title: LinkedIn

Search URL Search Domain Scan URL

URL: http://www.youtube.com/user/BLRInc?sub_confirmation=1
Title: YouTube

Search URL Search Domain Scan URL

URL: http://www.blrmedia.com/?webSyncID=81d47aa3-c19a-d383-056c-bd1d5badc9ce&sessionGUID=46c5bdc0-4516-4046-a983-85cc63e082ca&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Title: Advertise

Search URL Search Domain Scan URL

URL: http://news.blr.com/app/uploads/sites/5/2017/06/LDA_030617.jpg

Search URL Search Domain Scan URL

URL: http://www.forumevents.com/events/Marketing-Summit?webSyncID=81d47aa3-c19a-d383-056c-bd1d5badc9ce&sessionGUID=46c5bdc0-4516-4046-a983-85cc63e082ca&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Title: Learn More

Search URL Search Domain Scan URL

URL: http://www.blr.com/about/contact
Title: Contact Us

Search URL Search Domain Scan URL

URL: http://www.blr.com/about
Title: About Us

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://links.e.nl.blr-news.mkt8062.com/ctt?kn=36&ms=MTM4NjkzNTYS1&r=MTg2ODM1NTM4MTcxS0&b=0&j=MTQ0MTEwODQwMQS2&mt=1&rt=0 HTTP 302
https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 59

https://l.sharethis.com/pview?event=pview&version=buttons.js&lang=en&fpc=7389c73-164fb7f32f2-34414aaa-1&sessionID=1533227774707.31333&hostname=marketingdailyadvisor.blr.com&location=%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F&product=widget&stid=&publisher=ur.00000000-0000-0000-0000-000000000000&st_optout=false&refDomain=&refQuery=&url=https%3A%2F%2Fmarketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2&sharURL=&buttonType=ERROR&destination=ERROR&source=ERROR&title=How%20to%20Overcome%20the%20Perception%20of%20Bad%20Customer%20Service%20-%20Marketing%20Daily%20Advisor&ts1533227774707.0=&sop=false HTTP 301
https://l.sharethis.com/sc?cm=ZGAQXFtjMv4AAAATM7QrAw%3D%3D&uid=true&url=https%3A%2F%2Fmarketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2

Request Chain 77

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=2&utmn=696936169&utmhn=marketingdailyadvisor.blr.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=How%20to%20Overcome%20the%20Perception%20of%20Bad%20Customer%20Service%20-%20Marketing%20Daily%20Advisor&utmhid=1268538718&utmr=-&utmp=%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2&utmht=1533227775103&utmac=UA-42701306-1&utmcc=__utma%3D178666487.801802659.1533227775.1533227775.1533227775.1%3B%2B__utmz%3D178666487.1533227775.1.1.utmcsr%3DBLR%7Cutmccn%3DSMDBEmailWIR%7Cutmcmd%3DEmail%3B&utmjid=1729527031&utmredir=1&utmmt=1&utmu=qxAgAAAAAAAAAAAAAAAAAQAE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-42701306-1&cid=801802659.1533227775&jid=1729527031&_v=5.7.2&z=696936169

125 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/
Redirect Chain

http://links.e.nl.blr-news.mkt8062.com/ctt?kn=36&ms=MTM4NjkzNTYS1&r=MTg2ODM1NTM4MTcxS0&b=0&j=MTQ0MTEwODQwMQS2&mt=1&rt=0
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59 KB
60 KB

262ms
261ms

Document
text/html

52.204.51.148
Amazon.com

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Full URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
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Request headers

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Response headers

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Date: Thu, 02 Aug 2018 16:36:11 GMT
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Connection: keep-alive

Redirect headers

Date: Thu, 02 Aug 2018 16:36:11 GMT
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Content-Length: 0
Connection: close
Content-Type: text/plain; charset=UTF-8

GET
H/1.1 200
OK styles.css
news.blr.com/app/plugins/contact-form-7/includes/css/ 2 KB
2 KB 101ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Full URL: https://news.blr.com/app/plugins/contact-form-7/includes/css/styles.css?ver=5.0
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:11 GMT
Last-Modified: Thu, 19 Jul 2018 13:02:56 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1683
Content-Type: text/css

GET
H/1.1 200
OK post-author-tags.css
news.blr.com/app/plugins/post-author-tags//includes/css/ 1 KB
1 KB 100ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Full URL: https://news.blr.com/app/plugins/post-author-tags//includes/css/post-author-tags.css?ver=4.9.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:11 GMT
Last-Modified: Thu, 02 Aug 2018 13:01:58 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1114
Content-Type: text/css

GET
S 200 css
fonts.googleapis.com/ 10 KB
889 B 17ms
16ms Stylesheet
text/css 2a00:1450:4001:814::200a
Google LLC

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A400%2C400i%2C700%2C700i&ver=4.9.4

Requested by

Host: marketingdailyadvisor.blr.com
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Protocol

SPDY

Server

2a00:1450:4001:814::200a , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security: max-age=3600
content-encoding: gzip
last-modified: Thu, 02 Aug 2018 16:36:11 GMT
server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
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x-xss-protection: 1; mode=block
expires: Thu, 02 Aug 2018 16:36:11 GMT

GET
H/1.1 200
OK main.css
news.blr.com/app/themes/dailyadvisor/dist/styles/ 246 KB
246 KB 198ms
197ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Full URL: https://news.blr.com/app/themes/dailyadvisor/dist/styles/main.css?ver=0.6.1
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:11 GMT
Last-Modified: Thu, 21 Jun 2018 18:48:28 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 251829
Content-Type: text/css

GET
H/1.1 200
OK wp-emoji-release.min.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/ 11 KB
12 KB 197ms
196ms Script
text/javascript 52.204.51.148
Amazon.com

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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/wp-emoji-release.min.js?ver=4.9.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 3d8e94fed6cc8ea56ee5ec6174efb68cb7197d2e729149cb43e85505bf175779

Request headers

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Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Mon, 16 Jul 2018 13:01:50 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 11721
Content-Type: text/javascript

GET
H/1.1 200
OK iMAWebCookie.js Show response
www.sc.pages02.net/lp/static/js/ 14 KB
5 KB 325ms
121ms Script
text/javascript 74.112.69.162
IBM

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Full URL: https://www.sc.pages02.net/lp/static/js/iMAWebCookie.js?5bff7538-1533f3c6bcd-3f3d5eceea4051b7c82d96ba93c1b04e&h=www.pages02.net
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Protocol: HTTP/1.1
Server: 74.112.69.162 Atlanta, United States, ASN19795 (SILVERPOP-ATL - IBM, US),
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Software: Apache /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Content-Encoding: gzip
Last-Modified: Wed, 01 Aug 2018 02:36:24 GMT
Server: Apache
ETag: "5c3d9fe-3646-572568f8769e4"
Vary: Accept-Encoding
Content-Type: text/javascript
Connection: close
Accept-Ranges: bytes
Content-Length: 5069

GET
H/1.1 200
OK buttons.js Show response
ws.sharethis.com/button/ 54 KB
15 KB 9ms
6ms Script
application/javascript 104.111.219.46
Akamai Technologies

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Full URL: https://ws.sharethis.com/button/buttons.js
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Server: 104.111.219.46 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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Software: nginx/1.12.2 /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:11 GMT
Content-Encoding: gzip
Server: nginx/1.12.2
ETag: W/"5b3164cf-d9a2"
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=42021
Connection: keep-alive
Content-Length: 15324
Expires: Fri, 03 Aug 2018 04:16:32 GMT

GET
H/1.1 200
OK jquery.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/jquery/ 95 KB
95 KB 200ms
197ms Script
text/javascript 52.204.51.148
Amazon.com

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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/jquery/jquery.js?ver=1.12.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: fc48d1d80ece71a79a7b39877f4104d49d3da6c3665cf6dc203000fb7df4447e

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Connection: keep-alive
Cache-Control: no-cache
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Wed, 27 Jun 2018 13:01:44 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 97184
Content-Type: text/javascript

GET
H/1.1 200
OK jquery-migrate.min.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/jquery/ 10 KB
10 KB 103ms
100ms Script
text/javascript 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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Request headers

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Accept-Encoding: gzip, deflate
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:01:49 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 10056
Content-Type: text/javascript

GET
S 200 gpt.js Show response
www.googletagservices.com/tag/js/ 20 KB
8 KB 46ms
36ms Script
text/javascript 2a00:1450:4001:820::2002
Google LLC

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Full URL

https://www.googletagservices.com/tag/js/gpt.js?ver=4.9.4

Requested by

Protocol

SPDY

Server

2a00:1450:4001:820::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Thu, 02 Aug 2018 16:36:11 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: sffe
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content-length: 7841
x-xss-protection: 1; mode=block
expires: Thu, 02 Aug 2018 16:36:11 GMT

GET
H/1.1 200
OK effect.min.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/jquery/ui/ 13 KB
13 KB 107ms
101ms Script
text/javascript 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/jquery/ui/effect.min.js?ver=1.11.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:01:50 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 13420
Content-Type: text/javascript

GET
H/1.1 200
OK effect-shake.min.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/jquery/ui/ 1 KB
1 KB 100ms
93ms Script
text/javascript 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/jquery/ui/effect-shake.min.js?ver=1.11.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
Resource Hash: cc689b056ad78c7f88dc697182654d94f2731782144edf9f19eb60de0583a3db

Request headers

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Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:01:59 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1101
Content-Type: text/javascript

GET
H/1.1 200
OK main.js Show response
news.blr.com/app/themes/dailyadvisor/dist/scripts/ 14 KB
14 KB 100ms
94ms Script
text/javascript 52.4.76.134
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Full URL: https://news.blr.com/app/themes/dailyadvisor/dist/scripts/main.js?ver=0.6.1
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 21 Jun 2018 18:48:28 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 14567
Content-Type: text/javascript

GET
H/1.1 200
OK widgetkit.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/css/ 4 KB
4 KB 106ms
100ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/css/widgetkit.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
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Request headers

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Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3710
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/accordion/styles/default/ 956 B
1 KB 195ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/accordion/styles/default/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 956
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/inside/ 2 KB
2 KB 194ms
94ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/inside/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: f1aab46d511bc406fcef195979a3a780261d0395e95fe59a396176ca270118a0

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:20 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1836
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/showcase/ 3 KB
3 KB 203ms
101ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/showcase/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
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Software: Apache /
Resource Hash: 3158bf172323e932dd9a4eedefd4261ab40dae3d5f98d95290c46c5e3252b211

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:11 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2977
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/showcase_box/ 5 KB
5 KB 207ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/showcase_box/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: d178c5c49c5b5c8acab13684e807591c36e0004b9b7adfec4136ec36dda5a1c8

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Wed, 27 Jun 2018 13:02:06 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 5325
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/slider/ 563 B
772 B 204ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/slider/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 7eb85d9669d193bd5a47ec83eead22fecdbf5fbf6cb59e474c09bda32c5af979

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 563
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/wall/ 4 KB
4 KB 285ms
93ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/styles/wall/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 47edf191046ea5830a3d8fa99983a81bf82616070a16104450cfa458d8f3c435

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 4250
Content-Type: text/css

GET
H/1.1 200
OK lightbox.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/lightbox/css/ 4 KB
4 KB 292ms
99ms Stylesheet
text/css 52.204.51.148
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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/lightbox/css/lightbox.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 1a0ff2a42d26d5fd86631e2e07b8befb7b58708fc13402a89425ff115c600c50

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3747
Content-Type: text/css

GET
H/1.1 200
OK mediaelementplayer.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/mediaplayer/mediaelement/ 23 KB
23 KB 300ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/mediaplayer/mediaelement/mediaelementplayer.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 19cc2b8d4d0348c5fa51d86cf94d4bfe6067bc9f287a3e663799d04f32d930d5

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:20 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 23476
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideset/styles/default/ 2 KB
3 KB 303ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideset/styles/default/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 09e914c136a7a40798522dd2ddf6f4f04c365b9e6ef04caa7ae862ec5ca51131

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:11 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2557
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/default/ 2 KB
2 KB 303ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/default/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 75d7bcbfca4543760cd9db38a02dfa819b63b069706137f81dd7ed166c6fdcaf

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 19 Jul 2018 13:02:54 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1637
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/list/ 3 KB
3 KB 377ms
93ms Stylesheet
text/css 52.204.51.148
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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/list/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 77626526cfdd75a96dea67356db77c5aa25a5f50259795820669f593a6151c43

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Wed, 27 Jun 2018 13:02:06 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2586
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/screen/ 2 KB
2 KB 391ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/screen/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: c2253e8358fe70044b4116008ee7f537c64bbb339c2b15394ddb52ea5929b65b

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2331
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/showcase_box/ 5 KB
5 KB 399ms
99ms Stylesheet
text/css 52.204.51.148
Amazon.com

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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/showcase_box/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 0c8f98412e0fb4197177f0dc8c6b0ca1b3ad183c19ec5e0bff82010a2cada3cb

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 4792
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/showcase_buttons/ 4 KB
4 KB 402ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/showcase_buttons/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 3854302e7647fc17aa7604d5302c30ff998851c34997b2aa5fce117c3003cde0

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 19 Jul 2018 13:02:54 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3982
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/tabs/ 2 KB
2 KB 402ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/tabs/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: a82b74e883ec1fca1fcce963afd04f89619c3dd0f146e4835577fd712768d922

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:20 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2311
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/tabs_bar/ 3 KB
3 KB 470ms
93ms Stylesheet
text/css 52.204.51.148
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Show headers Download Go to

Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/styles/tabs_bar/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 8d9634b9a06624965afed2ac36cb13d497ee18dc6c5fbb692a41eb18c1fee739

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:11 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3129
Content-Type: text/css

GET
H/1.1 200
OK spotlight.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/spotlight/css/ 1 KB
1 KB 490ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/spotlight/css/spotlight.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: dc1734c49499385702f0b4ddafe0c35048b983550c0f2c024d4303b8b395850b

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Wed, 27 Jun 2018 13:02:06 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1182
Content-Type: text/css

GET
H/1.1 200
OK style.css
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/twitter/styles/ 2 KB
3 KB 497ms
99ms Stylesheet
text/css 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/twitter/styles/style.css
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 86c5590ca3a9628531068c504a236b0461cf12908e53f7eea2919773a36f9e03

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2472
Content-Type: text/css

GET
H/1.1 200
OK jquery.plugins.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/js/ 14 KB
14 KB 502ms
100ms Script
text/javascript 52.204.51.148
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Full URL: https://marketingdailyadvisor.blr.com/app/plugins/widgetkit/js/jquery.plugins.js
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: c67654365448ff4f3adfc935ad94589f59abac2071102aebedf15e36caef72f4

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: marketingdailyadvisor.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: d=blr.com; wfvt_394066714=5b6332fbccff8; SOURCE=SMDB; EFFORT=1; SRCEFF=SMDB%2C1
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 14523
Content-Type: text/javascript

GET
H/1.1 200
OK accordion.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/accordion/js/ 3 KB
3 KB 500ms
99ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:20 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2770
Content-Type: text/javascript

GET
H/1.1 200
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marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/gallery/js/ 946 B
1 KB 563ms
93ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 19 Jul 2018 13:02:54 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 946
Content-Type: text/javascript

GET
H/1.1 200
OK lazyloader.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/map/js/ 292 B
508 B 594ms
100ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
Resource Hash: a3002494ccae51577dde95f69e3b239387e2ae436799156ae7e42d7039ef0f59

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:11 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 292
Content-Type: text/javascript

GET
H/1.1 200
OK lazyloader.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideset/js/ 1 KB
1 KB 599ms
99ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
Resource Hash: f7027f471e33bc7295a37176c48157983224ab616e626795add77d07f40de45d

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Wed, 27 Jun 2018 13:02:06 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1287
Content-Type: text/javascript

GET
H/1.1 200
OK lazyloader.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/slideshow/js/ 3 KB
3 KB 603ms
99ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2808
Content-Type: text/javascript

GET
H/1.1 200
OK twitter.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/widgets/twitter/ 1 KB
2 KB 604ms
100ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:07 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1363
Content-Type: text/javascript

GET
H/1.1 200
OK responsive.js Show response
marketingdailyadvisor.blr.com/app/plugins/widgetkit/js/ 2 KB
3 KB 661ms
95ms Script
text/javascript 52.204.51.148
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
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Software: Apache /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:20 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2352
Content-Type: text/javascript

GET
H/1.1 200
OK 28164-marketing-da-logo.png
news.blr.com/app/uploads/sites/5/2017/05/ 4 KB
4 KB 94ms
94ms Image
image/png 52.4.76.134
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Full URL: https://news.blr.com/app/uploads/sites/5/2017/05/28164-marketing-da-logo.png
Requested by: Host: marketingdailyadvisor.blr.com
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Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
Resource Hash: 0754a8d1d8985b29f6d7116f4af116b34544c4b0e956129e2da12f33c0409d8a

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 03 Aug 2017 22:43:04 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3692
Content-Type: image/png

GET
H/1.1 200
OK powered-by-blr.png
news.blr.com/app/themes/dailyadvisor/dist/images/ 1 KB
1 KB 93ms
93ms Image
image/png 52.4.76.134
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Full URL: https://news.blr.com/app/themes/dailyadvisor/dist/images/powered-by-blr.png
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
Resource Hash: f575f73fb7fcc27a648bbb1fea758c5eb4912e9d547cb19ad3b759a3b292c60a

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 21 Jun 2018 18:48:28 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1054
Content-Type: image/png

GET
H/1.1 200
OK LDA_030617.jpg
news.blr.com/app/uploads/sites/5/2017/06/ 166 KB
166 KB 100ms
100ms Image
image/jpeg 52.4.76.134
Amazon.com

General

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Show headers Download Go to Show image

Full URL: https://news.blr.com/app/uploads/sites/5/2017/06/LDA_030617.jpg
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
Resource Hash: f9bf6be4fe2592c5f74bd401ecfbed4b3a876c74279858536ef65b933d7ab535

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 03 Aug 2017 22:38:33 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 169540
Content-Type: image/jpeg

GET
H/1.1 200
OK Succeed_with_Social_Media_2018-thumb-116x150.jpg
news.blr.com/app/uploads/sites/5/2018/06/ 8 KB
9 KB 100ms
99ms Image
image/jpeg 52.4.76.134
Amazon.com

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Full URL: https://news.blr.com/app/uploads/sites/5/2018/06/Succeed_with_Social_Media_2018-thumb-116x150.jpg
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Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 7c64adcfd73db3e28a37d77841fb5b653399eb92cfe94a05bc5452ca2b98e953

Request headers

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Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 07 Jun 2018 13:36:19 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 8518
Content-Type: image/jpeg

GET
H/1.1 200
OK Marketing-AI-Asset-frontpage-thumb-116x150.png
news.blr.com/app/uploads/sites/5/2018/06/ 25 KB
26 KB 95ms
95ms Image
image/png 52.4.76.134
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Full URL: https://news.blr.com/app/uploads/sites/5/2018/06/Marketing-AI-Asset-frontpage-thumb-116x150.png
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 511671173d209d40f64ca5f8ed4a2e420bfa27c9c91dde6725911394dcd2ee6d

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 07 Jun 2018 15:34:43 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 26055
Content-Type: image/png

GET
H/1.1 200
OK three-reports-200x133.png
news.blr.com/app/uploads/sites/5/2018/01/ 28 KB
28 KB 95ms
94ms Image
image/png 52.4.76.134
Amazon.com

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Full URL: https://news.blr.com/app/uploads/sites/5/2018/01/three-reports-200x133.png
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 704ad5eb760a98176625887e5e161690bbe7404394e65b3beafdae703f4d1cd0

Request headers

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Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Wed, 17 Jan 2018 16:46:48 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 28536
Content-Type: image/png

GET
H/1.1 200
OK Holiday-Marketing-How-to-Stand-Out-thumbnail-150x150.png
news.blr.com/app/uploads/sites/5/2017/10/ 38 KB
39 KB 95ms
94ms Image
image/png 52.4.76.134
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Full URL: https://news.blr.com/app/uploads/sites/5/2017/10/Holiday-Marketing-How-to-Stand-Out-thumbnail-150x150.png
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: Apache /
Resource Hash: 4c7eea30f4945668860cdff55346085336676f9729203b432c950cae8c66ad74

Request headers

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Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Wed, 18 Oct 2017 12:37:10 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 39408
Content-Type: image/png

GET
H/1.1 200
OK Sales-Training.jpg
news.blr.com/app/uploads/sites/5/2016/04/ 13 KB
13 KB 96ms
96ms Image
image/jpeg 52.4.76.134
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Full URL: https://news.blr.com/app/uploads/sites/5/2016/04/Sales-Training.jpg
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: a6c1749e3742657b4ba8149d5bee4ce1d1920fbb8a8ded6e89798272d18decde

Request headers

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Accept-Encoding: gzip, deflate
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:14 GMT
Last-Modified: Thu, 03 Aug 2017 22:53:15 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 13329
Content-Type: image/jpeg

GET
H/1.1 200
OK blr-footer-logo.png
news.blr.com/app/themes/dailyadvisor/dist/images/ 1 KB
1 KB 94ms
93ms Image
image/png 52.4.76.134
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Full URL: https://news.blr.com/app/themes/dailyadvisor/dist/images/blr-footer-logo.png
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 602d49e8a790fde8a60201edfc529a487c37c49e3e54aa91fd9989568e6df319

Request headers

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Accept-Encoding: gzip, deflate
Host: news.blr.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:14 GMT
Last-Modified: Thu, 21 Jun 2018 18:48:28 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1123
Content-Type: image/png

GET
H/1.1 200
OK scripts.js Show response
news.blr.com/app/plugins/contact-form-7/includes/js/ 14 KB
14 KB 95ms
93ms Script
text/javascript 52.4.76.134
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Full URL: https://news.blr.com/app/plugins/contact-form-7/includes/js/scripts.js?ver=5.0
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.4.76.134 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Apache /
Resource Hash: 14b636e164af93d410a674e6479e7fa7f4a55fd7d11b1c608005bff6d413d02c

Request headers

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Accept-Encoding: gzip, deflate
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:22 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 14551
Content-Type: text/javascript

GET
H/1.1 200
OK comment_count.js Show response
news.blr.com/app/plugins/disqus-comment-system/public/js/ 889 B
1 KB 93ms
93ms Script
text/javascript 52.4.76.134
Amazon.com

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Full URL: https://news.blr.com/app/plugins/disqus-comment-system/public/js/comment_count.js?ver=3.0.10
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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Software: Apache /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:12 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 889
Content-Type: text/javascript

GET
H/1.1 200
OK comment_embed.js Show response
news.blr.com/app/plugins/disqus-comment-system/public/js/ 1 KB
1 KB 93ms
93ms Script
text/javascript 52.4.76.134
Amazon.com

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Full URL: https://news.blr.com/app/plugins/disqus-comment-system/public/js/comment_embed.js?ver=3.0.10
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:12 GMT
Last-Modified: Thu, 02 Aug 2018 13:02:22 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1150
Content-Type: text/javascript

GET
H/1.1 200
OK wp-embed.min.js Show response
marketingdailyadvisor.blr.com/wp-includes/js/ 1 KB
2 KB 100ms
99ms Script
text/javascript 52.204.51.148
Amazon.com

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Full URL: https://marketingdailyadvisor.blr.com/wp-includes/js/wp-embed.min.js?ver=4.9.4
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:13 GMT
Last-Modified: Thu, 19 Jul 2018 13:02:36 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1398
Content-Type: text/javascript

GET
H/1.1 200
OK gas-1.10.1.min.js Show response
www.blr.com/js/ 16 KB
6 KB 142ms
108ms Script
application/javascript 64.207.100.87
Recol

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Full URL: https://www.blr.com/js/gas-1.10.1.min.js
Requested by: Host: marketingdailyadvisor.blr.com
URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:14 GMT
Content-Encoding: gzip
Last-Modified: Wed, 10 Feb 2016 18:38:45 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
ETag: "8068a4453264d11:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Accept-Ranges: bytes
Content-Length: 5614

GET
S 200 lio.js Show response
c.lytics.io/api/tag/5b487d7344896314cb844385751b12e4/ 43 KB
11 KB 12ms
11ms Script
application/javascript 2400:cb00:2048:1::6819:5365
Cloudflare

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Full URL: https://c.lytics.io/api/tag/5b487d7344896314cb844385751b12e4/lio.js
Requested by: Host: marketingdailyadvisor.blr.com
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Thu, 02 Aug 2018 16:36:14 GMT
content-encoding: gzip
cf-cache-status: HIT
server: cloudflare
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access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization, Cookie, *
expires: Thu, 02 Aug 2018 20:36:14 GMT

GET
H/1.1 200
OK async-buttons.js Show response
ws.sharethis.com/button/ 90 KB
19 KB 9ms
6ms Script
application/javascript 104.111.219.46
Akamai Technologies

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Full URL: https://ws.sharethis.com/button/async-buttons.js
Requested by: Host: ws.sharethis.com
URL: https://ws.sharethis.com/button/buttons.js
Protocol: HTTP/1.1
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Response headers

Date: Thu, 02 Aug 2018 16:36:14 GMT
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GET
H/1.1 200
OK get_consent Show response
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479 B 9ms
9ms XHR
application/json 52.29.94.41
Amazon.com

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Full URL: https://c.sharethis.mgr.consensu.org/v1.0/cmp/get_consent
Requested by: Host: ws.sharethis.com
URL: https://ws.sharethis.com/button/buttons.js
Protocol: HTTP/1.1
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Request headers

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Date: Thu, 02 Aug 2018 16:36:14 GMT
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Content-Length: 13

GET
S 200 pubads_impl_236.js Show response
securepubads.g.doubleclick.net/gpt/ 179 KB
62 KB 39ms
38ms Script
text/javascript 172.217.22.98
Google LLC

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Host: www.googletagservices.com
URL: https://www.googletagservices.com/tag/js/gpt.js?ver=4.9.4

Protocol

SPDY

Server

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Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Thu, 02 Aug 2018 16:36:14 GMT
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content-length: 62994
x-xss-protection: 1; mode=block
expires: Thu, 02 Aug 2018 16:36:14 GMT

GET
S 200 integrator.sync.js Show response
adservice.google.de/adsid/ 113 B
175 B 15ms
15ms Script
application/javascript 2a00:1450:4001:814::2002
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URL: https://www.googletagservices.com/tag/js/gpt.js?ver=4.9.4

Protocol

SPDY

Server

2a00:1450:4001:814::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

timing-allow-origin: *
date: Thu, 02 Aug 2018 16:36:14 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
p3p: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
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content-type: application/javascript; charset=UTF-8
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content-length: 108
x-xss-protection: 1; mode=block

GET
H/1.1

301
Moved Permanently

sc Show response
l.sharethis.com/
Redirect Chain

https://l.sharethis.com/pview?event=pview&version=buttons.js&lang=en&fpc=7389c73-164fb7f32f2-34414aaa-1&sessionID=1533227774707.31333&hostname=marketingdailyadvisor.blr.com&location=%2Fcustomer-ser...
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0
-1 B

8ms
8ms

XHR
text/html

18.185.216.15
Amazon.com

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Full URL: https://tpc.googlesyndication.com/safeframe/1-0-29/html/container.html
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Response headers

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https://ssl.google-analytics.com/ga.js

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Protocol

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Cloudflare

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Full URL: https://c.lytics.io/static/v2/io.min.js
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Full URL: https://ws.sharethis.com/button/css/buttons-secure.css
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35 B
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15ms
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2a00:1450:400c:c00::9c
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Full URL

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GET
H/1.1 200
OK 120432.19776492071 Show response
api.lytics.io/api/me/5b487d7344896314cb844385751b12e4/_uid/ 169 B
568 B 134ms
133ms Script
application/json 104.154.79.29
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Full URL: https://api.lytics.io/api/me/5b487d7344896314cb844385751b12e4/_uid/120432.19776492071?segments=true&mergestate=true&callback=window.lio.segmentscb&state=%7B%22_ts%22%3A1533227775116%2C%22_nmob%22%3A%22t%22%2C%22_device%22%3A%22desktop%22%2C%22url%22%3A%22marketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2%22%2C%22_ga%22%3A%22178666487.801802659%22%2C%22_uid%22%3A%22120432.19776492071%22%2C%22_v%22%3A%222.0.0%22%2C%22_e%22%3A%22pv%22%2C%22utm_source%22%3A%22BLR%22%2C%22utm_medium%22%3A%22Email%22%2C%22utm_campaign%22%3A%22SMDBEmailWIR%22%2C%22_sesstart%22%3A%221%22%2C%22_tz%22%3A%220%22%2C%22_ul%22%3A%22en-US%22%2C%22_sz%22%3A%221600x1200%22%2C%22_ca%22%3A%22jstag1%22%7D&ts=1533227775119
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GET
H/1.1 200
OK t_.htm
t.sharethis.com/a/ Frame 9D12 0
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7ms Document
text/html 104.111.218.204
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Full URL: https://t.sharethis.com/a/t_.htm?ver=0.170.6663&cid=c010
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URL: https://t.sharethis.com/1/d/t.dhj?rnd=1533227774989&cid=c010&dmn=marketingdailyadvisor.blr.com
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Resource Hash

Request headers

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tpc.googlesyndication.com/pagead/js/r20180730/r20110914/ Frame F643 34 KB
13 KB 8ms
7ms Script
text/javascript 2a00:1450:4001:81d::2001
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https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js

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Host: securepubads.g.doubleclick.net
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Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

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Response headers

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expires: Mon, 13 Aug 2018 13:05:23 GMT

GET
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1 KB 9ms
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text/javascript 2a00:1450:4001:81d::2001
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https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/m_window_focus_non_hydra.js

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Host: securepubads.g.doubleclick.net
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Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

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Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
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GET
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26 KB 7ms
6ms Script
text/javascript 2a00:1450:4001:81d::2001
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https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/osd_listener.js

Requested by

Host: securepubads.g.doubleclick.net
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Protocol

SPDY

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Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
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expires: Mon, 13 Aug 2018 13:04:26 GMT

GET
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49 KB 8ms
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image/png 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/simgad/16860739261038358023

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

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Response headers

date: Thu, 02 Aug 2018 16:27:13 GMT
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expires: Fri, 02 Aug 2019 16:27:13 GMT

GET
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pagead2.googlesyndication.com/pagead/ 70 KB
26 KB 6ms
6ms Script
text/javascript 2a00:1450:4001:81f::2002
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https://pagead2.googlesyndication.com/pagead/osd.js

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

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expires: Thu, 02 Aug 2018 17:09:01 GMT

GET
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Response headers

content-type: text/html; charset=UTF-8
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https://fonts.gstatic.com/s/opensans/v15/mem6YaGs126MiZpBA-UFUK0Zdc1GAK6b.woff2

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Host: securepubads.g.doubleclick.net
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Protocol

SPDY

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Response headers

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GET
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13 KB 9ms
8ms Script
text/javascript 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

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etag: 14121592885708709126
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:05:23 GMT

GET
S 200 m_window_focus_non_hydra.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/ Frame DC14 3 KB
1 KB 9ms
9ms Script
text/javascript 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/m_window_focus_non_hydra.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271909
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
content-disposition: attachment; filename="f.txt"
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 1349
x-xss-protection: 1; mode=block
server: cafe
etag: 8956746284566214480
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:04:26 GMT

GET
S 200 osd_listener.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/ Frame DC14 71 KB
26 KB 9ms
9ms Script
text/javascript 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/osd_listener.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271909
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
content-disposition: attachment; filename="f.txt"
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 26366
x-xss-protection: 1; mode=block
server: cafe
etag: 7132534005209257656
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:04:26 GMT

GET
S 200 9120960052039191919
tpc.googlesyndication.com/simgad/ Frame DC14 35 KB
35 KB 10ms
10ms Image
image/png 2a00:1450:4001:81d::2001
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https://tpc.googlesyndication.com/simgad/9120960052039191919

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Thu, 02 Aug 2018 16:08:02 GMT
x-content-type-options: nosniff
age: 1693
x-dns-prefetch-control: off
status: 200
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
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server: sffe
content-type: image/png
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Fri, 02 Aug 2019 16:08:02 GMT

GET
S 200 view
securepubads.g.doubleclick.net/pcs/ Frame DC14 0
259 B 41ms
41ms Image
text/html 172.217.22.98
Google LLC

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Full URL: https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjstmCkb3MFthA1I-oWRMdAIn9YNYG-cZ7tTS9P4oXVtAY_Lyw5TmDhCswM2VfTkHEe1b_7gEuKzig3Yx_nisDrzNI-tBaM4mJMU2K6AQakrutmN-auCtBrxpvy5AP4pNzjvjTZZj5Nu9Oz0as-mxkEg4BvnYvZsfFNg6uFte1tMEZ3UD7AfKlawZrtxTqdH42tNqlI5dpEfgPuv3FlOQwyZ7EjzrDhUQGdqUPGofeezf5ljPGeZdI3Ia54Df4vl2uSjsSBYMNFGa5JQhmaRXyVumcM18DbZh2-m5O7q45CbmKA&sai=AMfl-YTUiTY2rir2QpiIaR4O6CYz7z_aEXNbYMZgvJJKNwfpjetRKh7wvom2sRWWo5JOizePMuiShqMYS4LxIcUS1LIR6gUn-1g-HL9n-a0TWg&sig=Cg0ArKJSzBKET03VBAL0EAE&adurl=
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Protocol: SPDY
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Software: /
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Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

content-type: text/html; charset=UTF-8
cache-control: private
expires: Thu, 02 Aug 2018 16:36:15 GMT

GET
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tpc.googlesyndication.com/simgad/ Frame A86D 48 KB
0 8ms
7ms Image
image/png 2a00:1450:4001:81d::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/simgad/16860739261038358023

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Response headers

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x-content-type-options: nosniff
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server: sffe
content-type: image/png
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cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Fri, 02 Aug 2019 16:27:13 GMT

GET
S 200 abg_lite.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/ Frame A86D 34 KB
13 KB 6ms
6ms Script
text/javascript 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:05:23 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271852
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-disposition: attachment; filename="f.txt"
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etag: 14121592885708709126
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:05:23 GMT

GET
S 200 m_window_focus_non_hydra.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/ Frame A86D 3 KB
1 KB 7ms
6ms Script
text/javascript 2a00:1450:4001:81d::2001
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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/m_window_focus_non_hydra.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271909
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-disposition: attachment; filename="f.txt"
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 1349
x-xss-protection: 1; mode=block
server: cafe
etag: 8956746284566214480
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:04:26 GMT

GET
S 200 osd_listener.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/ Frame A86D 71 KB
26 KB 7ms
7ms Script
text/javascript 2a00:1450:4001:81d::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/osd_listener.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271909
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-disposition: attachment; filename="f.txt"
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 26366
x-xss-protection: 1; mode=block
server: cafe
etag: 7132534005209257656
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:04:26 GMT

GET
S 200 view
securepubads.g.doubleclick.net/pcs/ Frame A86D 0
61 B 41ms
41ms Image
text/html 172.217.22.98
Google LLC

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Full URL: https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjssdhUyhLl-a3dz-qXw9eZ11tKO2fS7iYFfCh9YVHXU2i2zbU-S1uvwHfFm4S6j0_wmOmy29lrOU7tcejTERO4BS55rJXafI0CeoMXN7z9Zzl3Ohd0FKTw8AeAjI96FSlNBoYLm_04oNeFSDJcAqtFkoK8bNjtl20oKQQIGp5WPDWKbL3N30JRpeX5KKCJJJWeAGZGreSDJmM52eNQ2h0ZIQshRbhEEzFwqutvo83iYwvpfu5Hf1oBXxbhMlDdvVjQs_SlU17MhVUuT77zmGqEQuBq1aDwyD3mEejIc5W3jX5mRUzQ&sai=AMfl-YSxMYXO-vbK5kdmBHG_sipOKpZyzMDk_svQ-SvRS3dSh-wrY0V1jKzgKMQtyAyrLQg7lbZrilGkIFXMQHvhMceMvoo6ACGWuxwBnpHweQ&sig=Cg0ArKJSzM1rCjrWXCTIEAE&adurl=
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URL: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Protocol: SPDY
Server: 172.217.22.98 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS: fra15s18-in-f2.1e100.net
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

cache-control: private
content-type: text/html; charset=UTF-8

GET
S 200 abg_lite.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/ Frame CC54 34 KB
13 KB 10ms
10ms Script
text/javascript 2a00:1450:4001:81d::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/abg_lite.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

a219ef08439556fd39e683cf62aa10416b4f5834995f53ae2ececc2307eed127

Security Headers

Name	Value
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Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 30 Jul 2018 13:05:23 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 271852
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
content-disposition: attachment; filename="f.txt"
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 13102
x-xss-protection: 1; mode=block
server: cafe
etag: 14121592885708709126
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 13 Aug 2018 13:05:23 GMT

GET
S 200 m_window_focus_non_hydra.js Show response
tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/ Frame CC54 3 KB
1 KB 12ms
11ms Script
text/javascript 2a00:1450:4001:81d::2001
Google LLC

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Check archive.org

Show headers Download Go to

Full URL

https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/client/ext/m_window_focus_non_hydra.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_236.js

Protocol

SPDY

Server

2a00:1450:4001:81d::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

7d3b068f04726edc36c3eeb66b5d97c5aa692e418945d20f4f4505706183b3fd

Security Headers

Name	Value
X-Content-Type-Options	nosniff
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Request headers

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Response headers

date: Mon, 30 Jul 2018 13:04:26 GMT
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26 KB 12ms
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Google LLC

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https://tpc.googlesyndication.com/pagead/js/r20180730/r20110914/activeview/osd_listener.js

Requested by

Host: securepubads.g.doubleclick.net
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Protocol

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Server

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Software

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Request headers

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Response headers

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Google LLC

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Protocol

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Response headers

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GET
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Google LLC

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https://marketing-daily-advisor.disqus.com/count.js

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Protocol

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Response headers

Date: Thu, 02 Aug 2018 16:36:15 GMT
Content-Encoding: gzip
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Response headers

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Amazon.com

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Response headers

Date: Thu, 02 Aug 2018 16:36:15 GMT
Last-Modified: Mon, 16 Jul 2018 13:02:11 GMT
Server: Apache
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Amazon.com

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Response headers

Date: Thu, 02 Aug 2018 16:36:15 GMT
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Full URL: https://c.lytics.io/static/pathfora.min.js
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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
server: cloudflare
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https://c.disquscdn.com/next/embed/styles/lounge.daad7ee8d40fd7c6ef2c9a8252e27a53.css

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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
status: 200
strict-transport-security: max-age=300; includeSubdomains
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fastly-debug-digest: e683ba9fbd2779ae61c3eb6cd0cb943d3fd5d049609645b745e6869adb40ea80
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vary: Accept-Encoding
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cf-ray: 4441f65c3dc596f4-FRA
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GET
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c.disquscdn.com/next/embed/ 242 KB
81 KB 20ms
19ms Script
application/javascript 2400:cb00:2048:1::6810:4fa6
Cloudflare

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Full URL

https://c.disquscdn.com/next/embed/common.bundle.e63a160a6bfb2f2953b5059c50baaf15.js

Requested by

Host: marketing-daily-advisor.disqus.com
URL: https://marketing-daily-advisor.disqus.com/embed.js

Protocol

SPDY

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
status: 200
strict-transport-security: max-age=300; includeSubdomains
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fastly-debug-digest: bd8ba0469cb199f6986186933efa1473af5ff288ff29039c1feb7332871058c9
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vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
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GET
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Cloudflare

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Full URL

https://c.disquscdn.com/next/embed/lounge.bundle.903fa97e1c37be009b5e3f238b88cd7f.js

Requested by

Host: marketing-daily-advisor.disqus.com
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Protocol

SPDY

Server

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Request headers

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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
status: 200
strict-transport-security: max-age=300; includeSubdomains
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server: cloudflare
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vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
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cf-ray: 4441f65c3dca96f4-FRA
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GET
H/1.1 200
OK config.js Show response
disqus.com/next/ 5 KB
3 KB 8ms
7ms Script
application/javascript 151.101.64.134
Fastly

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Full URL

https://disqus.com/next/config.js

Requested by

Host: marketing-daily-advisor.disqus.com
URL: https://marketing-daily-advisor.disqus.com/embed.js

Protocol

HTTP/1.1

Server

151.101.64.134 San Francisco, United States, ASN54113 (FASTLY - Fastly, US),

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Resource Hash

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Response headers

Date: Thu, 02 Aug 2018 16:36:15 GMT
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GET
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3 KB 11ms
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text/css 2400:cb00:2048:1::6819:5365
Cloudflare

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Full URL: https://c.lytics.io/static/pathfora.min.css
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URL: https://c.lytics.io/static/pathfora.min.js
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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
content-encoding: gzip
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server: cloudflare
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vary: Accept-Encoding
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text/css 2a00:1450:4001:81d::2010
Google LLC

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Full URL: https://storage.googleapis.com/lioservices/2606-blr-workforce/pfa_overrides.css
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Response headers

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GET
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8 KB 9ms
8ms Script
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Full URL: https://c.lytics.io/api/program/campaign/config/5b487d7344896314cb844385751b12e4/config.js
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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
content-encoding: gzip
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expires: Thu, 02 Aug 2018 20:36:15 GMT

GET
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text/html 151.101.64.134
Fastly

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Full URL

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Server

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Software

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Resource Hash

Security Headers

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IBM

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Request headers

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Response headers

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p3p: CP="CAO PSA OUR"
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GET
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c.disquscdn.com/next/embed/ 19 KB
7 KB 13ms
13ms Script
application/javascript 2400:cb00:2048:1::6810:4fa6
Cloudflare

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Full URL

https://c.disquscdn.com/next/embed/alfie.f51946af45e0b561c60f768335c9eb79.js

Requested by

Host: marketing-daily-advisor.disqus.com
URL: https://marketing-daily-advisor.disqus.com/embed.js

Protocol

SPDY

Server

2400:cb00:2048:1::6810:4fa6 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

date: Thu, 02 Aug 2018 16:36:15 GMT
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last-modified: Wed, 07 Mar 2018 01:19:31 GMT
server: cloudflare
fastly-debug-digest: baac760ca1e6f62ea6380d62d4f07b5dfbb97755c19df0448623d4ede950e2e4
etag: "5a9f3e23-19cd"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: max-age=31536000, public, immutable, no-transform
cf-ray: 4441f65f997d96f4-FRA
expires: Thu, 07 Mar 2019 10:59:25 GMT

GET
H/1.1 200
OK ping Show response
links.services.disqus.com/api/ 294 B
933 B 37ms
37ms XHR
text/javascript 151.101.12.64
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://links.services.disqus.com/api/ping?format=jsonp&key=cfdfcf52dffd0a702a61bad27507376d&loc=https%3A%2F%2Fmarketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2&subId=5135281&v=1&jsonp=vglnk_jsonp_15332277759500
Requested by: Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/alfie.f51946af45e0b561c60f768335c9eb79.js
Protocol: HTTP/1.1
Server: 151.101.12.64 San Francisco, United States, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software: Apache-Coyote/1.1 /
Resource Hash: 5e83bd351e9f4023a94e553308e1c760b4e05c602f73a0f74c0b2bdd464e6c34

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Origin: https://marketingdailyadvisor.blr.com

Response headers

Pragma: no-cache
Date: Thu, 02 Aug 2018 16:36:15 GMT
Server: Apache-Coyote/1.1
P3P: CP="ALL IND DSP COR CUR ADM TAIo PSDo OUR COM INT NAV PUR STA UNI"
Access-Control-Allow-Origin: https://marketingdailyadvisor.blr.com
Cache-Control: no-cache, no-store
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Type: text/javascript;charset=UTF-8
Content-Length: 294
Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
S 200 activeview
pagead2.googlesyndication.com/pcs/ Frame F643 42 B
122 B 15ms
15ms Image
image/gif 2a00:1450:4001:81f::2002
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjsuTR9XruV5RLAJYPsQMsqzNr4nL_13ez53u7HVc6fpV78xakpz27vvLKjPzY7B6obXJtioZjbLi_yg6JEc4ot-euS2mhsWF2OI&sig=Cg0ArKJSzCwdsMu0nCNOEAE&adk=1947348416&tt=415&bs=1585,1200&mtos=1036,1036,1036,1036,1036&tos=1036,0,0,0,0&p=246,429,336,1157&mcvt=1036&rs=3&ht=0&tfs=64&tls=1100&mc=1&lte=1&bas=0&bac=0&avms=geo&rst=1533227775166&rpt=135&bos=1600,1200&ps=1585,2968&ss=1600,1200&pt=685&deb=1-4-4-10-10-4-181-5&tvt=1043&op=1&r=v&id=osdim&ti=1&uc=50&tgt=DIV&cl=1&cec=5&clc=1&cac=0&cd=728x90&v=r20180730

Protocol

SPDY

Server

2a00:1450:4001:81f::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 02 Aug 2018 16:36:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
status: 200
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
content-type: image/gif
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK index.html
ws.sharethis.com/secure5x/ Frame B1C5 0
0 10ms
9ms Document
text/html 104.111.219.46
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: https://ws.sharethis.com/secure5x/index.html
Requested by: Host: ws.sharethis.com
URL: https://ws.sharethis.com/button/async-buttons.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 104.111.219.46 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-111-219-46.deploy.static.akamaitechnologies.com
Software: nginx/1.12.2 /
Resource Hash

Request headers

Host: ws.sharethis.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Accept-Encoding: gzip, deflate
Cookie: pxcelAcc3PC=1; __stid=ZGAO3FtjMv8AAAATN8slAw==
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id: 02207F4E1965E0214DAAAB4A0DF88B28
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2

Response headers

Content-Encoding: gzip
Content-Type: text/html
ETag: W/"5b316508-3984"
Last-Modified: Mon, 25 Jun 2018 21:56:24 GMT
Server: nginx/1.12.2
Vary: Accept-Encoding
Content-Length: 4118
Date: Thu, 02 Aug 2018 16:36:16 GMT
Connection: keep-alive

GET
S 200 activeview
pagead2.googlesyndication.com/pcs/ Frame DC14 42 B
122 B 19ms
19ms Image
image/gif 2a00:1450:4001:81f::2002
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjstZW7OE6-HZriF94cH8e5RcwTbZ-YZMQkaAg6maNV2O-ePn4T_Q0Cwf-vl67PvaJvPEjJFJTGfHbtlj12zDhMM-Ld4hWKa8Coc&sig=Cg0ArKJSzATo3FcoMrtWEAE&adk=1016377865&tt=518&bs=1585,1200&mtos=0,1086,1086,1086,1086&tos=0,1086,0,0,0&p=695,1125,1295,1285&mcvt=1086&rs=3&ht=0&tfs=115&tls=1201&mc=0.84&lte=0.84&bas=0&bac=0&avms=geo&rst=1533227775202&rpt=158&bos=1600,1200&ps=1585,2968&ss=1600,1200&pt=685&deb=1-4-4-12-11-4-226-6&tvt=1146&op=1&r=v&id=osdim&ti=1&uc=62&tgt=DIV&cl=1&cec=5&clc=1&cac=0&cd=160x600&v=r20180730

Protocol

SPDY

Server

2a00:1450:4001:81f::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 02 Aug 2018 16:36:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
status: 200
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
content-type: image/gif
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
S 200 5b487d7344896314cb844385751b12e4
c.lytics.io/c/ 35 B
90 B 125ms
124ms Image
image/gif 2400:cb00:2048:1::6819:5365
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://c.lytics.io/c/5b487d7344896314cb844385751b12e4?pf-widget-id=05bfc62b60561cd04f1800fbb3c32609&pf-widget-type=message&pf-widget-layout=modal&pf-widget-variant=2&pf-widget-event=show&_ts=1533227776534&_nmob=t&_device=desktop&url=marketingdailyadvisor.blr.com%2Fcustomer-service%2Fovercome-perception-bad-customer-service%2F%3Fsource%3DSMDB%26effort%3D1%26utm_source%3DBLR%26utm_medium%3DEmail%26utm_campaign%3DSMDBEmailWIR%26emailid%3D3571634%26spMailingID%3D13869356%26spUserID%3DMTg2ODM1NTM4MTcxS0%26spJobID%3D1441108401%26spReportId%3DMTQ0MTEwODQwMQS2&_ga=178666487.801802659&_uid=120432.19776492071&_v=2.0.0&_ca=jstag1
Protocol: SPDY
Server: 2400:cb00:2048:1::6819:5365 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Request headers

Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Thu, 02 Aug 2018 16:36:16 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
status: 200
access-control-allow-methods: GET, POST
content-type: image/gif
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 4441f6636e54beb2-FRA
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization, Cookie, *
content-length: 35

GET
H/1.1 200
OK social-guide.png
news.blr.com/app/uploads/sites/2/2018/07/ 133 KB
133 KB 102ms
101ms Image
image/png 52.204.51.148
Amazon.com

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://news.blr.com/app/uploads/sites/2/2018/07/social-guide.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.51.148 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-51-148.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 08d1bdb0fbbb10af3838143d2dcb65ab33c77a002fd267b38b8b39131d0dcf73

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: news.blr.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: image/webp,image/apng,image/*,*/*;q=0.8
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
Cookie: __unam=7389c73-164fb7f342a-17e9192a-1; __utma=178666487.801802659.1533227775.1533227775.1533227775.1; __utmc=178666487; __utmz=178666487.1533227775.1.1.utmcsr=BLR|utmccn=SMDBEmailWIR|utmcmd=Email; __utmt=1; __utmt__gas2=1; seerses=e; seerid=120432.19776492071; __gads=ID=d667da41a755e02b:T=1533227774:S=ALNI_Ma3A1V_kGAy3zbXXdOtOXLjKDDy_A; __utmb=178666487.4.10.1533227775; SOURCE=SMD; EFFORT=1; SRCEFF=SMD%2C1; com.silverpop.iMAWebCookie=81d47aa3-c19a-d383-056c-bd1d5badc9ce; com.silverpop.iMA.session=46c5bdc0-4516-4046-a983-85cc63e082ca; com.silverpop.iMA.mid=13869356; com.silverpop.iMA.uid=MTg2ODM1NTM4MTcxS0; com.silverpop.iMA.jid=1441108401; com.silverpop.iMA.rid=MTQ0MTEwODQwMQS2; com.silverpop.iMA.page_visit=47:193525748:
Connection: keep-alive
Cache-Control: no-cache
Referer: https://marketingdailyadvisor.blr.com/customer-service/overcome-perception-bad-customer-service/?source=SMDB&effort=1&utm_source=BLR&utm_medium=Email&utm_campaign=SMDBEmailWIR&emailid=3571634&spMailingID=13869356&spUserID=MTg2ODM1NTM4MTcxS0&spJobID=1441108401&spReportId=MTQ0MTEwODQwMQS2
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 Aug 2018 16:36:16 GMT
Last-Modified: Mon, 23 Jul 2018 12:55:18 GMT
Server: Apache
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 136009
Content-Type: image/png

Verdicts & Comments Add Verdict or Comment

135 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

30 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.t.sharethis.com/	1970-01-18 18:03:52	Name: pxcelPage_c010 Value: 0_10_1533227775267
.sharethis.com/	1970-01-18 17:55:14	Name: pxcelAcc3PC Value: 1
.blr.com/	1970-01-18 17:53:48	Name: com.silverpop.iMA.page_visit Value: 193525748:
.blr.com/	1969-12-31 23:59:59	Name: com.silverpop.iMA.mid Value: 13869356
.blr.com/	1970-01-19 11:24:59	Name: __utma Value: 178666487.801802659.1533227775.1533227775.1533227775.1
.blr.com/	1970-01-18 17:53:48	Name: com.silverpop.iMA.session Value: 46c5bdc0-4516-4046-a983-85cc63e082ca
.blr.com/	1970-01-22 09:29:47	Name: SOURCE Value: SMD
.blr.com/	1969-12-31 23:59:59	Name: com.silverpop.iMA.rid Value: MTQ0MTEwODQwMQS2
marketingdailyadvisor.blr.com/	1970-01-18 17:53:49	Name: wfvt_394066714 Value: 5b6332ff86db8
.blr.com/	1969-12-31 23:59:59	Name: com.silverpop.iMA.jid Value: 1441108401
marketingdailyadvisor.blr.com/	1970-01-19 02:39:23	Name: PathforaTest_2a21b3e30fc285b742264e78ae249dfb Value: 0.40685544938933216
marketingdailyadvisor.blr.com/	1970-01-19 02:39:23	Name: PathforaPageView Value: 1
marketingdailyadvisor.blr.com/	1970-01-19 02:39:23	Name: PathforaTest_b3e1ac200096d0652afade3bfe727c9a Value: 0.610148881256767
.blr.com/	1970-01-19 00:25:55	Name: __unam Value: 7389c73-164fb7f342a-17e9192a-1
.blr.com/	1970-01-18 17:53:48	Name: __utmt Value: 1
.blr.com/	1970-01-18 17:53:49	Name: __utmb Value: 178666487.4.10.1533227775
.blr.com/	1970-01-19 11:24:59	Name: __gads Value: ID=d667da41a755e02b:T=1533227774:S=ALNI_Ma3A1V_kGAy3zbXXdOtOXLjKDDy_A
.marketingdailyadvisor.blr.com/	1970-01-18 17:53:49	Name: seerses Value: e
.blr.com/	1970-01-22 09:29:47	Name: SRCEFF Value: SMD%2C1
.blr.com/	1970-01-18 20:03:23	Name: seerid Value: 120432.19776492071
.blr.com/	1970-01-22 09:29:47	Name: EFFORT Value: 1
.blr.com/	1969-12-31 23:59:59	Name: com.silverpop.iMA.uid Value: MTg2ODM1NTM4MTcxS0
marketingdailyadvisor.blr.com/	1970-01-18 17:53:48	Name: ly_segs Value: %7B%22ly_uses_desktop%22%3A%22ly_uses_desktop%22%2C%22ly_unknown_email%22%3A%22ly_unknown_email%22%2C%22smt_new%22%3A%22smt_new%22%2C%22all%22%3A%22all%22%2C%22media_marketing_daily_advisor_unks%22%3A%22media_marketing_daily_advisor_unks%22%7D
.blr.com/	1970-01-18 22:16:35	Name: __utmz Value: 178666487.1533227775.1.1.utmcsr=BLR\|utmccn=SMDBEmailWIR\|utmcmd=Email
.sharethis.com/	1970-01-19 02:39:23	Name: __stid Value: ZGAO3FtjMv8AAAATN8slAw==
.blr.com/	1970-01-18 17:53:49	Name: seerses Value: e
.blr.com/	1970-01-18 17:53:48	Name: __utmt__gas2 Value: 1
.blr.com/	1970-01-19 17:53:47	Name: com.silverpop.iMAWebCookie Value: 81d47aa3-c19a-d383-056c-bd1d5badc9ce
.marketingdailyadvisor.blr.com/	1970-01-18 20:03:23	Name: seerid Value: 120432.19776492071
.blr.com/	1969-12-31 23:59:59	Name: __utmc Value: 178666487

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	log	URL: https://marketingdailyadvisor.blr.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1(Line 2) Message: JQMIGRATE: Migrate is installed, version 1.4.1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

adservice.google.de
api.lytics.io
c.disquscdn.com
c.lytics.io
c.sharethis.mgr.consensu.org
disqus.com
fonts.googleapis.com
fonts.gstatic.com
l.sharethis.com
links.e.nl.blr-news.mkt8062.com
links.services.disqus.com
marketing-daily-advisor.disqus.com
marketingdailyadvisor.blr.com
news.blr.com
pagead2.googlesyndication.com
securepubads.g.doubleclick.net
ssl.google-analytics.com
stats.g.doubleclick.net
storage.googleapis.com
t.sharethis.com
tpc.googlesyndication.com
ws.sharethis.com
www.blr.com
www.googletagservices.com
www.pages02.net
www.sc.pages02.net
104.111.218.204
104.111.219.46
104.154.79.29
151.101.12.134
151.101.12.64
151.101.64.134
172.217.22.98
18.185.216.15
2400:cb00:2048:1::6810:4fa6
2400:cb00:2048:1::6819:5365
2a00:1450:4001:814::2002
2a00:1450:4001:814::2003
2a00:1450:4001:814::200a
2a00:1450:4001:81d::2001
2a00:1450:4001:81d::2010
2a00:1450:4001:81e::2008
2a00:1450:4001:81f::2002
2a00:1450:4001:820::2002
2a00:1450:400c:c00::9c
52.204.51.148
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74.112.69.162
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marketingdailyadvisor.blr.com Open in urlscan Pro 52.204.51.148 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

125 Requests

50 %HTTPS

42 %IPv6

15 Domains

26 Subdomains

25 IPs

4 Countries

2008 kBTransfer

3538 kBSize

30 Cookies

9 Outgoing links

Page URL History

Redirected requests

125 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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marketingdailyadvisor.blr.com Open in urlscan Pro
52.204.51.148 Public Scan

Screenshot
Live screenshot

Full Image

125
Requests

50 %
HTTPS

42 %
IPv6

15
Domains

26
Subdomains

25
IPs

4
Countries

2008 kB
Transfer

3538 kB
Size

30
Cookies

125 HTTP transactions
0 data transactions