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Effective URL: https://www.northpass.com/lp/how-customer-education-and-customer-success-team-up-for-durable-growth?utm_campaign=Webinars%...
Submission: On October 25 via api from US — Scanned from DE

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HOW CUSTOMER EDUCATION AND CUSTOMER SUCCESS TEAM UP FOR DURABLE GROWTH

Wednesday, October 26, 2022 at 12:00 p.m. ET

When customers are well-trained and knowledgeable, businesses see real impact in
Customer Success including, product engagement, retention, churn, and more.

Join us! Gainsight CEO, Nick Mehta, and Northpass CEO & Founder, Steve Cornwell,
will discuss their strategies behind cultivating a customer-first initiative and
how that drives durable growth, even in uncertain times.

You’ll learn: 

 * Why high-performing teams prioritize Customer Success, especially in this
   economy
 * To give Customer Success channels a boost and scale effectively and
   efficiently
 * The power of Customer Education to maximize your CS

👋 Join Us Live or On-Demand

Email*

First Name*

Last Name*




SPEAKERS




NICK MEHTA

CEO, Gainsight

As a huge sports fan, Nick thinks of his job as being like that of a head coach.
His role is to help bring the right people together on the team and put them in
the best position to win for our customers, partners, employees and their
families. He’s a big believer in the Golden Rule and we try to apply it as much
as we can to bring more compassion to our interactions with others. And he talks
way too fast and overuses the word awesome like it’s going out of style. Before
coming to Gainsight, Nick was the CEO of awesome leading Software-as-a-Service
E-Discovery provider LiveOffice through its acquisition by Symantec and prior to
that was a Vice President at VERITAS Software and Symantec Corporation.


STEVE CORNWELL

Founder & CEO, Northpass
Steve Cornwell is the Founder & CEO of Northpass, a leading Customer Learning
platform. He is an experienced SaaS leader with more than 19 years of experience
building and scaling software companies — from the ground up — by helping brands
like Compass, Shopify, Talkspace, Uber and others transform their learning and
analytics programs into world-class centers of excellence. 

Copyright © 2022 Northpass, Inc. All Rights Reserved.

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