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PRIVACY POLICY (GLOBAL)

PLEASE CLICK ON THE LINKS BELOW FOR MORE INFORMATION

 * Privacy Policy
 * Data Protection Officer’s details are as follows:
 * About Us
 * Information We Collect From You
 * Cookies
 * The legal basis for processing your Personal Data
 * Uses made of the information
 * Disclosure of your information
 * IQ Membership
 * Where we store your personal data
 * International Transfers
 * Records retention
 * Your rights
 * Correcting, Updating or Removing Your Personal Information
 * Social media features
 * Children
 * Data subject rights
 * California’s Consumer Privacy Act
 * Canada's Anti-Spam Legislation
 * Changes to our privacy notice
 * Contact


PRIVACY POLICY (IQPC GMBH, GERMANY)


In English: IQPC GmbH Privacy Policy
In German: IQPC GmbH Datenschutzerklärung


PRIVACY POLICY (AUTOMOTIVE IQ)


In English: Automotive IQ Privacy Policy
In German: Automotive IQ Datenschutzerklärung

 

Last Updated; 16th November, 2021

IQPC (“We”) are committed to protecting and respecting your privacy.

This notice (together with our terms of use and any other documents referred to
in it) sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data and
how we will treat it. By visiting any of our websites including
https://www.iqpc.com you are accepting and consenting to the practices described
in this notice.

For the purpose of the Data Protection Act 2018 (the Act), the Controller is
IQPC Ltd., registered in England 3339661. Registered Address: 7 Savoy Court,
London WC2R 0EX.

ICO Registration Number: Z2853628

For the purpose of the General Data Protection Regulation (“GDPR”) the office
established in the European Union (“EU”) is IQPC Gesellschaft für Management
Konferenzen mbH, located at Friedrichstrasse 94, 10117 Berlin, Germany who you
may address if you are located in the EU to raise any issues or queries you may
have relating to our processing of your Personal Data for the purpose of the
GDPR. You may contact them directly by email at the following address:
database@iqpc.com.


DATA PROTECTION OFFICER’S DETAILS ARE AS FOLLOWS:

Greg Sobczyk
129 Wilton Road, London, SW1V 1JZ
Email. dpo@iqpc.com
Tel. +44 207 368 9812


ABOUT US

International Quality and Productivity Center (IQPC) leverages a global research
base of best practices to produce an unrivalled portfolio of industry leading,
annual conferences worldwide, data products and online communities, along with a
full complement of content marketing services, and intimate networking events -
all aimed at educating, supporting, and connecting the leadership of the world's
core industries. IQPC has offices in: Berlin, Dubai, London, New York,
Singapore, Sydney, Tampa and Toronto. Find out more here:
https://www.iqpc.com/company-profile


INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by
filling in forms on our websites (our site) or by corresponding with us by
phone, e-mail or otherwise. We may record your phone calls with us for quality
control and for governance purposes. The information you give us may include
your name, address, e-mail address and phone number, financial and credit card
information.

Information we collect about you. With regard to each of your visits to our site
we will automatically collect the following information:

 * technical information, including the Internet protocol (IP) address used to
   connect your computer to the Internet, browser type and version, time zone
   setting, browser plug-in types and versions, operating system and platform;
 * information about your visit, including the full Uniform Resource Locators
   (URL), clickstream to, through and from our site (including date and time),
   products you viewed; page response times, download errors, duration of page
   visits, page interaction information (such as scrolling, clicks, and
   mouse-overs), methods used to browse away from the page and any phone number
   used to call our customer service number.

Information we receive from other sources. This is information we receive about
you if you use any of the other websites we operate or the other services we
provide. In this case we will have informed you when we collected that data if
we intend to share those data internally and combine it with data collected on
this site. We will also have told you for what purpose we will share and combine
your data. We are working closely with third parties (including, for example,
business partners, sub-contractors in technical, payment and delivery services,
advertising networks, analytics providers and search information providers). We
will notify you when we receive information about you from them and the purposes
for which we intend to use that information.


COOKIES

A cookie is a piece of text that is stored on your computer by your web browser.
We use cookies to monitor how people use our site so we can develop and improve
the design, layout and function of the site.

Cookies enable us to identify your device. We use cookies that are strictly
necessary to enable you to move around the site or to provide certain basic
features. We use cookies to enhance the functionality of the website by storing
your preferences, for example. We also use cookies to help us to improve the
performance of our website to provide you with a better user experience. We also
allow cookies that may be served where we embed social media links such as
Twitter, YouTube and LinkedIn.

If you do not want us to use cookies in your browser, you can remove cookies
from your computer's hard drive, or set your browser to block cookies or to send
a warning notice before a cookie is stored on your computer. However, please
note that you may not be able to use many of the services on our website or
other websites without cookies.

More detailed information on cookies can be found at www.allaboutcookies.org


THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

In order to comply with applicable data privacy laws, we are required to set out
the legal basis for the processing of your Personal Data. In accordance with the
purposes for which we collect and use your Personal Data, as set out above, the
legal basis for processing your Personal Data will typically be one of the
following:

 * our own or our third parties’ legitimate business interests (for example, in
   maintaining and promoting our business by providing customers with feedback
   opportunities or other instances where we have carried out a legitimate
   interests assessment and have established an existing legitimate interest);
 * the performance of a contract that we have in place with you;
 * your consent where appropriate; or
 * compliance with our legal obligations.


USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us. We will use this information:

 * to carry out our obligations arising from any contracts entered into between
   you and us and to provide you with the information, products and services
   that you request from us;
 * to provide you with information about other goods and services we offer that
   are similar to those that you have already purchased or enquired about;
 * to notify you about changes to our service;
 * to ensure that content from our site is presented in the most effective
   manner for you and for your computer.

Information we collect about you. We will use this information:

 * to administer our site and for internal operations, including
   troubleshooting, data analysis, testing, research, statistical and survey
   purposes;
 * to improve our site to ensure that content is presented in the most effective
   manner for you and for your computer;
 * as part of our efforts to keep our site safe and secure;

Information we receive from other sources. We will combine this information with
information you give to us and information we collect about you. We will use
this information and the combined information for the purposes set out above
(depending on the types of information we receive).


DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share such portions of your personal
information as may be appropriate with selected third parties including:

 * business partners, suppliers and sub-contractors for the performance of any
   contract we enter into with them or you;
 * analytics and search engine providers that assist us in the improvement and
   optimisation of our site.
 * personal data of conference speakers including name and image may be placed
   on IQPC event websites and indexed by search engines, for example Google;
 * professional organisations involved in the provision of services for the
   event contracted for, such as, for example hotels, venue owners, live
   conference and online event service providers.
 * event sponsors and exhibitors - If you are a delegate we may share your
   information with event sponsors, exhibitors and other (vendor) delegates
   representing companies that provide relevant business solutions. They may
   contact you in relation to special offers, products and services related to
   your role within your company.
 * other event attendees through our virtual event platforms and event app’s –
   To enhance your event experience IQPC uses a mobile app that you can download
   onto your smartphone at any of our events. We also use a virtual event
   platform that allows people to experience our events remotely. The features
   of the virtual platforms and the app include viewing the agenda, sponsors and
   speakers along with enhanced networking and interactivity at the event. The
   enhanced networking allows all attendees to see the name, job title and
   company name of anyone who attends the event. By downloading the app or
   attending a virtual event you agree to sharing these basic details and to be
   contacted by other attendees within the app or platform solely for networking
   purposes in connection with the event.
 * event sponsors and exhibitors. When you allow your badge to be scanned at
   event your personal data will be shared with the relevant event sponsor or
   exhibitor and used in accordance with applicable data protection laws,
   sponsor’s or exhibitor’s privacy notice and other notices or consents you are
   provided with or given at the event.

At some of our events, we may take photographs and record videos of
presentations and networking to be published on IQPC websites and social media.
We will display notices at events to advise participants of this and how they
can notify us if they do not wish to be photographed or filmed.

We will disclose your personal information to third parties:

 * In the event that we sell or buy any business or assets, in which case we
   will disclose your personal data to the prospective seller or buyer of such
   business or assets.
 * If IQPC or substantially all of its assets are acquired by a third party, in
   which case personal data held by it about its customers will be one of the
   transferred assets.
 * If we are under a duty to disclose or share your personal data in order to
   comply with any legal obligation, or in order to enforce or apply our terms
   of use and other agreements; or to protect the rights, property, or safety of
   IQPC, our customers, or others.


IQ MEMBERSHIP

In order to provide our website users with a personalised and valuable service,
we operate several divisions which require membership. We will collect
information from future members during the subscription process.

You can become a member of IQ portal:
- when you create a membership account;
- when you check the relevant opt-in box in our content download forms;
- when you register to one of our events;

When you become IQ Member your profile including posts, comments, articles and
images will be fully visible to all Members of the same IQ portal. You can
update your data sharing preferences in My Account settings.

Member Profile. We have a Member Profile on the site which contains profiles of
our individual members. The information we collect for this comes from two
sources. Firstly, it is the information which you give when you join as a
Member, or the information you subsequently update via the section MY IQ.
Secondly, we store details of contributions you have made to the site (for
example, forum posts, blog comments, job adverts posted, press releases posted)
and link to these, where relevant, from your member profile, except where you
have chosen to contribute anonymously.


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you is stored in the United Kingdom (“UK”) and
inside the European Economic Area (“EEA”). It will be processed by staff who
work for us or on our behalf. This includes staff engaged in, among other
things, the fulfilment of your order, the processing of your payment details and
the provision of support services. However, your information may also be
transferred outside the UK and the EEA where privacy laws may be less strict. By
submitting your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to ensure that your data
is treated securely and where necessary will put in place suitable contractual
controls with other controllers and processors with whom we may share such
personal data in accordance with this privacy policy.

To help protect the privacy of data and personally identifiable information you
transmit through use of our site, we maintain physical, technical and
administrative safeguards. We update and test our security technology on an
on-going basis. When users submit sensitive information (such as a credit card
number) over the internet, we protect it through the use of encryption, such as
the Secure Socket Layer (SSL) protocol. We restrict access to your personal data
to those employees who need to know that information to provide benefits or
services to you. In addition, we train our employees about the importance of
confidentiality and maintaining the privacy and security of your information. We
commit to taking appropriate disciplinary measures to enforce our employees'
privacy responsibilities.

Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our site; any
transmission is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent unauthorised
access.


INTERNATIONAL TRANSFERS

We may transfer your personal data to controllers or processors based outside
the United Kingdom (“UK”) and the European Economic Area (“EEA”). Where we
conduct these transfers we take all steps necessary to ensure that your personal
data is treated securely and in accordance with applicable privacy legislation
and this privacy policy. These steps include ensuring that your personal data is
sent to jurisdictions that provide an adequate level of data protection and
relying on the Standard Contractual Clauses for transfers outside the UK, the
EEA and the approved jurisdictions. Where personal data is transferred outside
the approved regions we will cooperate with the recipients in ensuring their
compliance with the Clauses. This may involve reviewing the laws of the country
of destination and any relevant technical and organisational measures the
recipient has put in place to protect your personal data.


RECORDS RETENTION

We will keep your personal data for as long as we need it, or as otherwise
prescribed by law, for the purposes set out above, and so this period will vary
depending on your interactions with us. For example, where you have paid to
attend a conference with us, we will keep a record of your payment for the
period necessary for invoicing, tax and warranty purposes. We may also keep a
record of correspondence with you or where recorded via telephone (for example
if you have made a complaint about a conference) for as long as is necessary to
protect us from a legal claim. Our data retention policy further describes our
retention practices. Please note that where you unsubscribe from our marketing
communications, we will keep a record of your email address to ensure we do not
send you marketing emails in future.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can also exercise this right at any
time through the 'contact preferences' link in the footer of our marketing
emails or you can email your request to database@iqpc.com.

Our site may, from time to time, contain links to and from the websites of our
partner networks and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check
these policies before you submit any personal data to these websites.


CORRECTING, UPDATING OR REMOVING YOUR PERSONAL INFORMATION

IQPC will make every attempt to keep your personal data accurate, complete and
up to date. If your personal information is incorrect, changes or if you no
longer wish to receive information from us, we will endeavour to correct, update
or remove your data as swiftly as possible. You can email your request to
database@iqpc.com


SOCIAL MEDIA FEATURES

Our site may also include social media or lead generation features, such as
Facebook or Twitter buttons and widgets, such as the share this button. These
features may collect your IP address, which page you are visiting on our site
and may set a cookie to enable the feature to function properly. Social media
and lead generation features and widgets may be hosted by a third party. Your
interactions with these features and widgets are governed by the privacy notice
of the company providing it.


CHILDREN

Our site is directed at an adult audience and we do not knowingly collect
information from or about children.


DATA SUBJECT RIGHTS

Data subjects in the UK, the EEA and other jurisdictions may have rights in
relation to their personal data which include:

Right to rectification. Data subjects may request that we rectify any inaccurate
or incomplete personal data.

Right to withdraw consent. Data subjects may at any time withdraw their consent
to the processing of their personal data carried out by us on the basis of their
previous consent. Such withdrawal will not affect the lawfulness of processing
based on such previous consent.

Right to make a subject access request (SAR). Data subjects may request in
writing copies of their personal data. However, compliance with such requests is
subject to certain limitations and exemptions and the rights of other
individuals. Each request should make clear that a SAR is being made. You may
also be required to submit a proof of your identity and any payment permitted by
law, where applicable.

Right to object to processing including automated processing and profiling. We
do not make automated decisions about data subjects. However, we may rely on
information provided by third parties such as credit reference agencies which
may score data subjects on the basis of automated decisions. Profiling may be
carried out for business administration purposes, such as monitoring trends in
user visits of our website and in order to deliver relevant ads to users’
devices. We will comply with valid objection requests unless we have a
compelling overriding legitimate ground for the continuation of our processing
or we have another lawful reason to refuse such request. We will comply with
each valid opt-out request in relation to marketing communications.

Right to erasure. Data subjects may request that we erase their personal data.
We will comply, unless there is a lawful reason for not doing so. For example,
there may be an overriding legitimate ground for keeping the personal data, such
as, our business record retention obligations that we have to comply with.
Please note that, if your data is resubmitted to us via legitimate means, you
may be re-added to our database after an erasure request has been processed.

Restriction. Data subjects may request that we restrict our processing of their
personal data in various circumstances. We will comply, unless there is a lawful
reason for not doing so, such as, a legal obligation to continue processing your
personal data in a certain way.

Right to data portability. In certain circumstances, data subjects may request
the controller to provide a copy of their personal data in a structured,
commonly used and machine-readable format and have it transferred to another
provider of the same or similar services. We do not consider that this right
applies to our Services. However, to the extent it does, we will comply with
such transfer request. Please note that a transfer to another provider does not
imply erasure of the data subject’s personal data which may still be retained
for legitimate and lawful purposes.

Right to lodge a complaint with the supervisory authority. We suggest that data
subjects contact us about any questions or complaints in relation to how we
process their personal data. However, each data subject has the right to contact
the relevant supervisory authority directly.

In order to exercise any of these rights, please email your request to
database@iqpc.com.


CALIFORNIA’S CONSUMER PRIVACY ACT

IQPC has taken steps to comply with the California Consumer Privacy Act as it
applies to gathering and exchange of personal data in the B2B context. Residents
of the State of California consent to the personal information they provide
being used by IQPC for internal marketing purposes and shared with event
sponsors and exhibitors who may contact you in relation to special offers,
products and services related to your role within your company. You have the
right to opt-out of this use of your personal information. You can exercise this
right at any time through your contact preference center in the footer of
marketing emails you may receive from us, or by emailing us at
database@iqpc.com.


CANADA'S ANTI-SPAM LEGISLATION

IQPC has taken all reasonable steps to comply with Canada's Anti-Spam
Legislation. We only email contacts with whom we have had a business
relationship within the last 2 years, individuals who may have enquired about an
event in the last 6 months or who have opted in to receive our divisional
marketing communications. Should you receive an unsolicited email from IQPC
please email database@iqpc.com and we will remove your details within 48 hours.


CHANGES TO OUR PRIVACY NOTICE

Any changes we make to our privacy notice in the future will be posted on this
page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our privacy notice.


CONTACT

Questions, comments and requests regarding this privacy notice are welcomed and
should be addressed to dpo@iqpc.com

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