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Rapid digitalization is widening the digital skills gap, requiring tech support
and IT leaders to continuously invest in the skills of their organization to
remain competitive. To do this effectively and at scale, leaders need smart
workforce strategies to be able to:

 * Identify the skills needed now and in the future
 * Create clear skilling and career paths to retain talent
 * Measure the impact of their training initiatives.

With a combined 50 years of experience, our presenters Aileen and Christoph,
were present at the beginning when digitization was considered revolutionary.
Having worked in the trenches with young start-ups to mammoth organizations,
there is little they haven’t seen.

We would like to personally invite you to our upcoming webinar where we’ll guide
you through best practices in developing talent to help you know, grow and
retain your people and maximize the ROI from your training investment..

March 29, 2022   |   15:00 – 15:30 UTC

Register Here →


AILEEN AIKENS
CHIEF EXECUTIVE OFFICER
WIZE SOLUTIONS

Aileen is an accomplished software services industry executive, having spent
over 30 years transforming the customer experience of some of the world’s
best-known technology companies, including as Corporate Vice President for
Customer Service & Support at Microsoft. As CEO of Wize Solutions, she is
helping service and support executives win the war for talent and reduce
attrition by shining a light on the skills they have within their organizations.

Connect with Aileen on LinkedIn 


CHRISTOPH GOLDENSTERN
VP, INNOVATION AND SERVICE EXCELLENCE KEPNER-TREGOE

Christoph helps businesses and teams to translate vision into action. He is a
Principal at Kepner-Tregoe and holds the position of Vice President of
Innovation and Service Excellence. He has over 20 years of experience in the
consulting and training industry working with Fortune-500 companies to develop
and deliver products and services that drive excellence in problem solving,
strategy, operational improvement, and IT service management.

Connect with Christoph on LinkedIn 

     

CHALLENGES. OPPORTUNITIES. RESULTS.

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