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STAKEHOLDER ENGAGEMENT
PRIMARY HEALTH EXCHANGE

The voices of all our stakeholders – communities, consumers, families, carers,
health professionals and service providers, are critical to shaping our work to
address inequity, identify gaps and invest in local care.




CULTURAL COMPETENCY AND CAPABILITY FRAMEWORKS

We’re working with communities, primary health care providers and partners
across the health system in WA to ensure everyone has access to culturally
competent and safe services.

Learn more


PAINTED DOG STAKEHOLDER RESEARCH 2023

Painted Dog interviewed our commissioned service providers to get feedback on
their experiences working with WAPHA, including benefits, frustration and
challenges. WAPHA is committed to actioning the recommendations.

Read more


BETTER HEALTH, TOGETHER VIDEOS

Keep up to date with changes, themes and health trends across WA. Knowledge
shared by those using and delivering primary care means we can better identify
gaps and tackle inequity.

Watch the series


PERFORMANCE MANAGEMENT FRAMEWORK

We’re committed to continuously improving primary health care practice including
a more structured and data driven approach  across the primary health care
system.

Learn more


PROJECTS

WA Primary Health Alliance shapes, strengthens and sustains a health system that
works for people. Read more about our community projects and stories.

Find out more

Partnerships and Panels

See how we are engaging with our stakeholders to inform our work and deliver
better health, together.

Service Provider Panel
 * Tuesday 21 May 2024 – Session summary
 * Tuesday 20 February 2024 – Session summary 
 * Tuesday 14 November 2023 – Session summary 
 * Tuesday 18 July 2023 – Session summary
 * Wednesday 22 February 2023 – Session summary
 * Tuesday 8 November 2022 – Session summary

WA GP Advisory Panel
 * 29 May 2024 – WA GP Advisory Panel Meeting Communique
 * 5 March 2024 – WA GP Advisory Panel Meeting Communique
 * 29 August 2023 – WA GP Advisory Panel Meeting Communique
 * 28 March 2023 – WA GP Advisory Panel Communique
 * 23 Nov 2022 – WA GP Advisory Panel Meeting Communique
 * 24 Aug 20 Sep 2022 – WA GP Advisory Panel Meeting Communique
 * 25 May 2022 – WA GP Advisory Panel Meeting Communique
 * 9 March 2022 – WA GP Advisory Panel Meeting Communique
 * 22 Nov 2021 – WA GP Advisory Panel Communique

Stakeholder Engagement Framework 

Stakeholder engagement is everyone’s business at WA Primary Health Alliance.

Developed with input from key staff and stakeholders, the new Stakeholder
Engagement Framework demonstrates WA Primary Health Alliance’s ongoing
commitment to delivering better health, together through authentic partnerships.

Framework

The Framework sets the standard and expectations for stakeholder engagement
across the organisation and provides clear and consistent advice to guide
respectful, meaningful and effective relationships with our diverse stakeholders
to achieve our strategic priorities as well as see our vision of shaping,
strengthening and sustaining a health system that works for people realised.

 * WAPHA Stakeholder Engagement Framework 2021
 * WAPHA Stakeholder Engagement Framework 2021 – Implementation Roadmap
 * Paid Participation Policy

Stakeholder paid participation forms 

WA Primary Health Alliance directly engages stakeholders in structured
engagement such as reference groups and committees.  Stakeholders engaged in
this way can download the paid participation forms and guide below, or contact
the stakeholder engagement team for a printed copy.

 * ATO Statement by a Supplier Form
 * WAPHA New Details Form
 * Paid Participation Guide for Stakeholders

Use Care Opinion to share your experience of healthcare in WA
WA Primary Health Alliance supports work that contributes to all four domains of
the quadruple aim of health care. Sharing the experience of people accessing
care helps inform the continuous improvement of our health care system.

We encourage the use of Patient Opinion as an online platform to share your
stories and experience – both the good and not so good – to inform and bring
about change in WA healthcare services. 


 * Visit Patient Opinion

Do you need support to make a formal complaint or information about your
healthcare rights? 

Health Consumers’ Council WA is an independent voice advocating for patients in
Western Australia. Information about their advocacy services and other
initiatives is available on their website or phone 1800 620 780 (for country
callers) or (08) 9221 3422.


BETTER HEALTH,
TOGETHER

 * Contact
 * Join our Team
 * Policies

 * Newsletters
 * GP tools
 * Tenders



© Copyright WAPHA 2024

Acknowledgement



WA Primary Health Alliance acknowledges and pays respect to the Traditional
Owners and Elders of this country and recognises the significant importance of
their cultural heritage, values and beliefs and how these contribute to the
positive health and wellbeing of the whole community.

WA Primary Health Alliance acknowledges and welcomes all members of the lesbian,
gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other
rainbow (LGBTIQA+) communities and celebrates the extraordinary diversity of
people’s bodies, identities, relationships and experiences.

Accreditation is independent recognition that WA Primary Health Alliance has
strong business practices in place and meets the requirements of governing
industry standards.





Disclaimer

While the Australian Government Department of Health and Aged Care has
contributed to the funding of this website, the information on this website does
not necessarily reflect the views of the Australian Government and is not advice
that is provided, or information that is endorsed, by the Australian Government.
The Australian Government is not responsible in negligence or otherwise for any
injury, loss or damage however arising from the use of or reliance on the
information provided on this website.