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1/9
$72.99
$85.99-15%
Soundcore by Anker Life Q30 Hybrid Active Noise Cancelling Headphones with
Multiple Modes, Hi-Res Sound, Custom EQ via App, 40H Playtime, Comfortable Fit,
Bluetooth, Multipoint Connection
Sold by Soundcore.US
4,702 sold
Free shipping

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Customer reviews (675)
R**🇷

Item: Black
I recommend these for travelers, working out, studying. Noise cancelation, aware
sound, normal. Long battery life, Travel case. USB C charging.
More
N**i V**

Item: Black
I love this headphones! I’m the kind of person that travels a lot. This are the
most comfortable headphones I can have on my ears. The don’t cause that
uncomfortable pressure after hours of usage, with earrings on. The noise
cancelation is nice, I used it for travel in a C5, works amazing.

Soundcore.US
59 items
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About this product

•Advanced Noise Cancellation Technology: Maintain your focus with Life Q30’s
hybrid active noise cancellation. Dual noise-detecting microphones pick up and
filter out up to 95% of low-frequency ambient sound to ensure nothing distracts
you from your music.
•Ultimate Noise Cancellation Experience: Customize Life Q30’s noise cancellation
with 3 modes—Transport minimizes airplane engine noise, Outdoor reduces traffic
and wind, and Indoor dampens the sound of busy offices with people talking in
the background.
•Hi-Res Music: Hear every detail of your favorite songs thanks to Life Q30’s
40mm drivers. The highly-flexible silk diaphragms reproduce thumping bass and
crisp treble that extends up to 40kHz for improved clarity.
•40-Hour Playtime: Life Q30 active noise cancelling headphones play up to 40
hours of music in noise cancelling mode. Standard mode extends the playtime to
60 hours, while a short 5-minute charge gives you 4 hours of listening.
•Pressure-Free Comfort: Life Q30 active noise cancelling headphones have
ultra-soft protein leather earcups with memory foam padding to fit snugly over
your ears. The lightweight build also ensures they’re comfortable for long
listening sessions.
• TCO Certified: For Better Sustainability.
•Note: ANC is not compatible with an AUX Cable connection.

Legal
Terms of Service
Privacy Policy
Shop now in app

UPDATED AS AT 1 SEPTEMBER 2023

TikTok Shop Terms of Use and Sale

Welcome to TikTok Shop!

TikTok Shop is a third party marketplace provided via the TikTok mobile
application (“TikTok Platform”), allowing you to access, browse, make a purchase
on and otherwise use TikTok Shop, and providing features and services in
connection with the foregoing, along with any other services we may provide from
time to time (collectively, "TikTok Shop Services").

TikTok Shop is provided by TikTok (“TikTok”, “we”, “us” or “our”). You can find
details of the relevant entity providing the TikTok Platform and TikTok Shop to
you, and information about how to contact us, in the Additional Jurisdiction
Specific Terms.

Your use of TikTok Shop is governed by:

1. the TikTok Terms of Service. TikTok Shop is a part of the “Platform” as
defined in the TikTok Terms of Service for the TikTok Platform and TikTok
Shop is offered subject to the TikTok Terms of Service; and
2. these Terms of Use and Sale ("TikTok Shop Terms of Use and Sale"), which
apply in addition to the TikTok Terms of Service.

The TikTok Shop Terms of Use and Sale apply to TikTok Shop in the United
Kingdom, Indonesia, Vietnam, Philippines, Singapore and Malaysia (collectively
referred to in these TikTok Shop Terms of Use and Sale as "TikTok Shop").

These TikTok Shop Terms of Use and Sale are split into two sections:

Section A: TikTok Shop Terms of Use. The TikTok Shop Terms of Use apply to
anyone who accesses, browses, makes a purchase on or otherwise uses TikTok Shop.
This is a contract between you and TikTok; and

Section B: TikTok Shop Terms of Sale. The TikTok Shop Terms of Sale apply (in
addition to the TikTok Shop Terms of Use) with respect to any purchases of goods
("Products") made by buyers ("Buyers") from third party traders on TikTok Shop
("Merchants"). This is a contract between Buyers and the relevant Merchant.

By using TikTok Shop (or clicking “Buy Now” or otherwise placing an order), you
agree that (1) you can form a legally binding contract with TikTok, that you
accept the TikTok Shop Terms of Use and that you will comply with them; and (2)
you can form a legally binding contract with the relevant Merchant, that you
accept the TikTok Shop Terms of Sale with the relevant Merchant, and that you
will comply with them.

The TikTok Shop Terms of Use will continue in force until they are terminated by
either you or TikTok in accordance with their termination provisions.

In the event of any conflict between these TikTok Shop Terms of Use and Sale and
the TikTok Terms of Service, for the purposes of your use of or access to TikTok
Shop, these Terms of Use and Sale will prevail to the extent of any
inconsistency.

Any capitalised terms not defined in these TikTok Shop Terms of Use and Sale but
defined in the TikTok Terms of Service have the meaning given to them in the
TikTok Terms of Service.

SECTION A: TIKTOK SHOP TERMS OF USE

INFORMATION ABOUT YOU AND YOUR PRIVACY

Your privacy is important to us. Please read the TikTok Privacy Policy and the
TikTok Shop Privacy Policy to understand how we collect, use and share
information about you. Please also read our Cookie Policy to understand how we
use cookies on the TikTok Shop.

ADDITIONAL JURISDICTION-SPECIFIC TERMS

The Additional Jurisdiction-Specific Terms apply in addition to these TikTok
Shop Terms of Use and the TikTok Terms of Service, where Buyers make a Product
purchase from TikTok Shop (“Purchase”) depending on their usual residence
(“Additional Terms”). In the event of any conflict between the Additional Terms
and the rest of these TikTok Shop Terms of Use, the Additional Terms shall
prevail.

ABOUT TIKTOK SHOP

WHO CAN USE TIKTOK SHOP?

TikTok Shop is only for people 18 years old and over (you may need to be older
depending on where you are based – please see the Additional
Jurisdiction-Specific Terms for further information). By using TikTok Shop, you
confirm that you are over the required minimum age. If we learn that someone
under the required minimum age specified above (or in the Additional
Jurisdiction-Specific Terms) is using TikTok Shop, the user will not be able to
purchase Products on TikTok Shop.

If you are over the required minimum age, and have a valid account with the
TikTok Platform (“Account”), you can use such Account to purchase Products from
Merchants on TikTok Shop.

WHERE IS TIKTOK SHOP AVAILABLE?

Buyers can purchase Products from a Merchant on TikTok Shop and arrange with the
Merchant to have the Products delivered to an address in any of the
jurisdictions where TikTok Shop is made available by TikTok from time to time.
We may use technical measures to restrict your access to TikTok Shop and you
agree not to circumvent such technical measures. If you have any questions about
the jurisdictions where TikTok Shop is available or your access to TikTok Shop,
please contact us at e-commerce@tiktok.com.

TIKTOK AS MARKETPLACE

IMPORTANT: TIKTOK DOES NOT ITSELF SELL PRODUCTS ON TIKTOK SHOP. TIKTOK ALLOWS
THIRD PARTIES (I.E. MERCHANTS) TO PROMOTE AND SELL PRODUCTS ON TIKTOK SHOP.
TIKTOK MAY FACILITATE THE PROMOTION AND SALE OF PRODUCTS ON TIKTOK SHOP BY
MERCHANTS TO BUYERS. TIKTOK IS NOT, HOWEVER, THE PARTY THAT UNDERTAKES THE
PROMOTION AND/OR SALE OF SUCH PRODUCTS. THE SALES CONTRACT (AS DEFINED IN THE
TIKTOK SHOP TERMS OF SALE) IS ALWAYS SOLELY BETWEEN THE BUYER AND THE MERCHANT.
TIKTOK IS NOT (A) THE BUYER OR THE SELLER OF PRODUCTS; (B) A PARTY TO THE TIKTOK
SHOP TERMS OF SALE OR RESPONSIBLE FOR THE FULFILMENT OF THE SALES CONTRACT; OR
(C) AN AGENT OF YOU OR THE MERCHANT IN CONNECTION WITH ANY PURCHASE. THE
MERCHANT OF THE PRODUCT WILL BE SHOWN ON THE PRODUCT DETAIL PAGE (AS DEFINED IN
THE TIKTOK SHOP TERMS OF SALE) AND YOUR RIGHTS OF RECOURSE, FOR EXAMPLE IN
RELATION TO REFUNDS AND CANCELLATIONS, WILL BE BETWEEN YOU AND THE MERCHANT AS
PROVIDED FOR IN THE TIKTOK SHOP TERMS OF SALE. TIKTOK, AS A MARKETPLACE SERVICE
PROVIDER, MAY USE COMMERCIALLY REASONABLE EFFORTS TO REQUIRE MERCHANTS TO
PROVIDE ACCURATE, AUTHENTIC AND UPDATED INFORMATION, BUT TIKTOK DOES NOT
REPRESENT, GUARANTEE OR ENDORSE ANY PRODUCTS, INFORMATION OR SERVICES PROVIDED
BY MERCHANTS.

HOW TO USE TIKTOK SHOP

YOU CAN USE YOUR ACCOUNT TO MAKE A PURCHASE ON TIKTOK SHOP. HOWEVER, YOU WILL BE
ASKED TO PROVIDE CERTAIN INFORMATION (“ONBOARDING INFORMATION”) TO TIKTOK PRIOR
TO YOUR FIRST PURCHASE ON TIKTOK SHOP. WE WILL USE YOUR ONBOARDING INFORMATION
TO ASSESS WHETHER OR NOT YOU WILL BE AUTHORISED TO USE TIKTOK SHOP TO MAKE A
PURCHASE. IT IS A SERIOUS BREACH OF THESE TIKTOK SHOP TERMS OF USE IF YOU DO NOT
PROVIDE AND MAINTAIN AT ALL TIMES, COMPLETE, ACCURATE AND UP TO DATE ONBOARDING
INFORMATION.

PAYMENT

All Products purchased on TikTok Shop must be paid for through a payment
provider engaged by the Merchant using a valid payment method.

The payment provider is separate to us and you will be subject to their terms
when making payments to Merchants. TikTok Shop does not provide you with any
payment services and is not responsible for your payments to Merchants.

Please refer to the Additional Terms applicable to your jurisdiction set forth
in the Additional Jurisdiction-Specific Terms below for more information on
payment.

CUSTOMS AND TAX POLICY

When any tax is chargeable on the supply, the price listed on TikTok Shop will
be inclusive of such applicable taxes, including but not limited to value-added
tax ("VAT"), goods and services taxes, sales and service taxes, as well as
customs duty and any other applicable import taxes (or, where it is not possible
to provide the exact amount of such taxes or duties, you will be told that
additional charges may be payable and the manner in which the price is to be
calculated).

There may be instances in which you may need to pay additional taxes and/or
customs duties. Please refer to the Additional Terms applicable to your
jurisdiction set forth in the Additional Jurisdiction-Specific Terms below for
information on Customs and Tax Policy.

RULES FOR USING TIKTOK SHOP

To use the TikTok Shop, you must follow the rules set out in these TikTok Shop
Terms of Use, the rules set out in the TikTok Shop Terms of Sale, the rules set
out in the TikTok Terms of Service, all applicable laws and regulations, and any
rules, guidance or policies that we publish or update from time to time. You
must not use TikTok Shop in any way which is prohibited in any of the terms or
guidelines above.

Acceptable Uses

In addition to the rules set out in the TikTok Terms of Service, you must not
use TikTok Shop or the TikTok Platform for any of the following purposes or do
any of the following acts:

* using TikTok Shop if you are not able to form a contract which is legally
binding (e.g. you are under the age in the applicable jurisdiction to form a
legally binding contract for a Purchase);
* failing to pay for your Purchase unless you have legitimate grounds for such
failure;
* using TikTok Shop in a manner that is fraudulent, unconscionable, false,
misleading or deceptive;
* any act or omission which is against any applicable law;
* any act which infringes the rights of any third party under applicable law;
* purchasing or seeking to purchase any Products that are prohibited or
restricted;
* circumventing any technical measures (e.g., geo-blocking measures) applied by
us in providing TikTok Shop or the TikTok Platform;
* sending spam or unsolicited marketing;
* posting false, inaccurate, misleading, deceptive, offensive, illegal,
defamatory, or libellous content (including as part of a review of a
Product); or
* using TikTok Shop in a manner that may create a conflict of interest for you
or us that undermines the purposes of TikTok Shop, such as trading reviews
with other users or writing or soliciting shill reviews.

REVIEWS

TikTok Shop may let you post reviews about Products that you have purchased from
Merchants on TikTok Shop.

You must not post a review about a Product that you have not purchased from a
Merchant on TikTok Shop, including where you have purchased it elsewhere.

By accepting these TikTok Shop Terms of Use you, when posting a review: (a)
promise to us that you own or otherwise control all of the rights in the content
of the review; (b) promise to us that the content of your review is accurate, is
not misleading and reflects your genuinely held belief in respect of the
relevant Product; and (c) grant us a non-exclusive, world-wide, royalty-free,
sub-licensable, transferable licence to reproduce, publish and translate the
content of your review (including the name that you submit with it) on TikTok
Shop.

We may remove reviews where they are in breach of the above requirements or any
other requirements in these TikTok Shop Terms of Use or TikTok Terms of Service.

INTELLECTUAL PROPERTY

TikTok takes the intellectual property rights of others very seriously.

We have a process by which people can report alleged infringements of
intellectual property rights. You can find information about how our reporting
process works in the TikTok Shop Intellectual Property Policy.

We respect intellectual property rights and ask you to do the same. As a
condition of your access to and use of TikTok Shop, you agree not to infringe
intellectual property rights of any person while using TikTok Shop.

As between you and TikTok Shop, all content, software, images, text, graphics,
illustrations, logos, patents, trademarks, service marks, copyrights,
photographs, audio, videos, music on and “look and feel” of the TikTok Shop
Services, TikTok Shop and all intellectual property rights related thereto (the
“TikTok Shop Content”), are either owned or licensed by TikTok, it being
understood that you or your licensors will own any User Content (as defined in
Clause 10 below) you upload or transmit through the TikTok Shop Services. Use by
you of the TikTok Shop Content or other materials available as part of the
TikTok Shop Services for any purpose not expressly permitted by these TikTok
Shop Terms of Use is strictly prohibited. Such content and materials may not be
downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed,
sold, licensed or otherwise exploited for any purpose whatsoever without our or,
where applicable, our licensors’ prior express written consent. We and our
licensors reserve absolutely and unconditionally all rights arising out of or in
connection with the TikTok Shop Services and the TikTok Shop Content not
expressly granted in and to such content and materials.

Subject to these TikTok Shop Terms of Use, you are hereby granted a
non-exclusive, limited, non-transferable, non-sublicensable, revocable,
worldwide licence to access and use TikTok Shop and the TikTok Shop Content,
including to download the Platform on a permitted device, and to access TikTok
Shop solely for your personal, non-commercial use and solely in compliance with
these TikTok Shop Terms of Use. TikTok reserves absolutely and unconditionally
all rights not expressly granted herein in TikTok Shop. You acknowledge and
agree that upon any termination of your account or these TikTok Shop Terms of
Use, this licence granted to you in respect of TikTok Shop and the TikTok Shop
Content will automatically terminate.

We make no representations, warranties or guarantees, whether express or
implied, that any content on TikTok Shop (including TikTok Shop Content) is
accurate, complete or up to date. Where TikTok Shop contains links to other
sites and resources provided by third parties, these links are provided for your
information only. We have no visibility or control over the contents on or
available through those sites or resources and you acknowledge and agree that we
have no liability for any such content. Such links should not be interpreted as
approval by us of those linked websites or information you may obtain on or
through them.

LICENCES BY YOU

TIKTOK SHOP IS A PART OF THE "PLATFORM" AS DEFINED IN THE TIKTOK TERMS OF
SERVICE AND THEREFORE ANY CONTENT YOU POST TO OR THROUGH TIKTOK SHOP ("USER
CONTENT") IS SUBJECT TO THE PROVISIONS OF THE TIKTOK TERMS OF SERVICE. THIS
MEANS THAT, IF YOU POST ANY USER CONTENT ON TIKTOK SHOP, YOU MUST HAVE ALL THE
RIGHTS NECESSARY TO DO SO AND YOU GRANT A NON-EXCLUSIVE, WORLDWIDE,
ROYALTY-FREE, SUB-LICENSABLE, TRANSFERABLE LICENCE FOR TIKTOK TO USE THE USER
CONTENT FOR THE DURATION OF THESE TIKTOK SHOP TERMS OF USE. THE FOREGOING DOES
NOT IMPACT ANY RIGHT YOU MAY HAVE TO HAVE DATA DELETED UNDER APPLICABLE LAW.

YOUR PROMISES TO US

By accepting these TikTok Shop Terms of Use you promise to TikTok that:

* all information provided by you to us is accurate, complete and will be kept
current;
* you will keep your Account access details confidential and acknowledge that
you are responsible for Purchases made under your Account;
* you have the authority and rights to enter into these TikTok Shop Terms of
Use and perform your obligations under these TikTok Shop Terms of Use; and
* you will comply with these TikTok Shop Terms of Use and any guidance or
policies that we publish or update from time to time.

WHAT HAPPENS IF YOU BREACH THESE TIKTOK SHOP TERMS OF USE?

If we know or reasonably suspect that you are in material or persistent breach
of these Terms of Use we may temporarily or permanently suspend or terminate
your Account or impose limits on or restrict your access to TikTok Shop, or
other parts or all of the TikTok services, in accordance with the TikTok Terms
of Service.

EFFECTS OF AND RIGHTS ON TERMINATION

You may decide to terminate your Account and to end your contractual
relationship with TikTok with respect to the TikTok Shop Terms of Use and your
access to the TikTok Shop Services at any time by deleting your Account.

We may terminate your Account on 14 days' notice. This does not affect any
rights we may have under to suspend or terminate your Account under Clause 12 of
these TikTok Shop Terms of Use, or under the TikTok Terms of Service.

On termination of your Account (by you, us or otherwise), all related rights and
obligations under these TikTok Shop Terms of Use and the TikTok Terms of Service
immediately terminate.

The following Clauses of these TikTok Shop Terms of Use shall survive
termination: 10 (Licences by You); 13 (Effects of and Rights on Termination); 14
(Liability); 15 (Dispute Resolution); 16 (Governing Law and Jurisdiction) and 17
(Miscellaneous Terms).

LIABILITY

LIABILITY WHICH WE CANNOT EXCLUDE OR LIMIT

Nothing in these TikTok Shop Terms of Use shall exclude or limit our liability
for losses which may not be lawfully excluded or limited by applicable law.

TYPES OF LOSS FOR WHICH WE ARE NOT LIABLE

Subject to Clause 14.1 of these TikTok Shop Terms of Use, we shall not be liable
to you, whether in connection with these TikTok Shop Terms of Use or our
provision (or your receipt) of TikTok Shop and/or the TikTok Shop Services, for:
(i) any loss of profit (ii) any loss of goodwill; (iii) any loss of opportunity;
(iv) any loss of business; (v) any business interruption; (vi) any loss of
business reputation; or (vii) any indirect or consequential loss.

TikTok's total aggregate liability whether in contract, tort (including
negligence), under any statute or otherwise under or in connection with these
TikTok Shop Terms of Use or our provision (or your receipt) of TikTok Shop
and/or the TikTok Shop Services will be limited to £100.

You acknowledge and agree that, subject to Clause 14.1 of these TikTok Shop
Terms of Use, we shall not be liable for any liability, loss, expense (including
legal fees), cost, claim or damages which may be incurred by you or any other
person arising out of or in connection with: (i) any content or information
submitted by users (or Merchants) and published on TikTok Shop; (ii) any acts or
omissions of Merchants; (iii) any reliance placed by you on the completeness,
accuracy or existence of any advertising or Product listing; (iv) any
relationship or transaction between you and any Merchant, advertiser or sponsor
whose Products or advertising appears on TikTok Shop (provided that we have not
been made aware of the information, fact or situation causing the loss and
failed to act promptly in order to remedy it); (v) your failure to provide us
with accurate account information; or (vi) your failure to keep your password or
account details secure and confidential.

DISPUTE RESOLUTION

DISPUTES BETWEEN YOU AND A MERCHANT (OR BETWEEN YOU, MERCHANTS AND THIRD
PARTIES)

You and each Merchant that you choose to purchase from are responsible for
resolving any dispute that may arise between you. TikTok may facilitate
communications between Merchants and Buyers (or between Merchants, Buyers and
third parties), but is not a party to any such dispute and has no obligation to
do so.

DISPUTES BETWEEN YOU AND TIKTOK

If you have a complaint or dispute with us relating to the TikTok Shop, in the
first instance please contact us at e-commerce@tiktok.com or via our customer
services offered and attempt to resolve the dispute with us informally. In the
event we are unable to resolve the dispute informally, the dispute will be
resolved pursuant to Clause 16 (Governing Law and Jurisdiction).

GOVERNING LAW AND JURISDICTION

These TikTok Shop Terms of Use are governed by the governing law of the TikTok
Terms of Service applicable to you, and any dispute or claim including
non-contractual disputes or claims arising out of or in connection with it or
their subject matter or formation shall be resolved in accordance with the
dispute resolution terms in the TikTok Terms of Service applicable to you.

MISCELLANEOUS TERMS

RELATIONSHIP BETWEEN THE PARTIES

Nothing in these TikTok Shop Terms of Use shall create any partnership, joint
venture, franchise, agency or sales representative relationship between you and
TikTok or any TikTok affiliate.

THIRD PARTY RIGHTS

Unless it expressly states otherwise, these TikTok Shop Terms of Use do not give
rise to any rights to any third party rights (including those provided for under
applicable laws). No other person shall have any rights to enforce any of the
terms in these TikTok Shop Terms of Use and neither of us will need to get the
agreement of any other person in order to end or make any changes to these
TikTok Shop Terms of Use.

CHANGES TO THESE TIKTOK SHOP TERMS OF USE

We amend these TikTok Shop Terms of Use from time to time, for instance when we
update the functionality of TikTok Shop, or when there are regulatory changes.
You will be subject to these TikTok Shop Terms of Use (and any relevant
guidelines and policies) in force at the time you accept them in order to use
TikTok Shop. If you are a Buyer and purchase a Product, the Purchase will be
subject to the TikTok Shop Terms of Sale in force at the time of Purchase.

We will use commercially reasonable efforts to generally notify all Buyers of
any material changes to these TikTok Shop Terms of Use, such as through a notice
on TikTok Shop. We will also update the “Last Updated” date at the top of these
TikTok Shop Terms of Use, which reflect the effective date of such TikTok Shop
Terms of Use. Your continued access or use of the TikTok Shop after the date of
the new TikTok Shop Terms of Use constitutes your acceptance of the new Terms.
If you do not agree to the new TikTok Shop Terms of Use, you must stop accessing
or using the TikTok Shop.

NOTICE

We may provide notices to you under these TikTok Shop Terms of Use by way of
such as sending you an email to the email address provided by you in your
Account, through in-app message or chat, or by a notice on TikTok Shop.

You may provide notices to TikTok under these TikTok Shop Terms of Use by email
to e-commerce@tiktok.com.

NO WAIVER

Our failure to insist upon or enforce any provision of these TikTok Shop Terms
of Use (or to exercise any other right or remedy under these TikTok Shop Terms
of Use) shall not be construed as a waiver of any provision or right under these
TikTok Shop Terms of Use nor shall it prevent or restrict the further exercise
of that or any other right or remedy.

SECURITY

You are responsible for configuring your information technology, computer
programs and platform to access TikTok Shop. You should use your own virus
protection software.

SEVERABILITY

If any court of law, having jurisdiction to decide on this matter, rules that
any provision of these TikTok Shop Terms of Use is invalid, illegal or
unenforceable then that provision shall be removed from the TikTok Shop Terms of
Use without affecting the rest of the TikTok Shop Terms of Use, and the
remaining provisions of the TikTok Shop Terms of Use will continue to be valid
and enforceable, provided that the essential provisions of these TikTok Shop
Terms of Use remain in effect.

EVENTS OUTSIDE OF OUR CONTROL

TikTok will not be liable for any delay or failure to perform any of its
obligations under these TikTok Shop Terms of Use for reasons, events or other
matters beyond its reasonable control.

TRANSFERRING THESE TERMS

We may transfer these TikTok Shop Terms of Use, our rights or obligations to
anyone else provided that this does not disadvantage you. You hereby consent to
the transfer by us in advance to any third party whatever the nature of such
transfer, in particular whether it happens through an assignment, merger,
absorption, split, partial contribution of capital, transfer of all of our
assets and liabilities. This transfer will enter into force at the time when we
notify you thereof. You hereby agree that the transfer of these TikTok Shop
Terms of Use to a third party will result in waiving your rights against us for
the future.

ADDITIONAL JURISDICTION-SPECIFIC TERMS

The following terms apply to a Buyer located in the relevant jurisdiction
("Additional Terms"). Where applicable, Additional Terms prevail to the extent
of any inconsistency with the rest of these TikTok Shop Terms of Use.

1. Southeast Asia (Singapore, Indonesia, Vietnam, Thailand, Malaysia and the
Philippines)
2. TikTok Shop Provider

You acknowledge that the relevant entity providing the Platform is TikTok Pte.
Ltd., which is registered in Singapore, with its registered office at 1 Raffles
Place #26-10 Singapore 048583, and references to TikTok/Us/We/Our shall be
construed accordingly. You further acknowledge that TikTok Pte. Ltd. enters into
these Terms and performs all acts and obligations from Singapore.

1. How to Contact Us

You can reach us at: e-commerce@tiktok.com or write to us at 1 Raffles Place
#26-10 Singapore 048583.

PAYMENT

You make payments to the Merchants through the merchant acquirer engaged (or
payments provider / facility made available, as applicable) by the Merchant.

Notwithstanding the remaining Terms (including without limitation payment
terms), you acknowledge that TikTok is not providing any payment services to
you, including without limitation accepting or receiving any payments from you
(including any payments that are due to the Merchants) or due to you (including
any refunds from the Merchants to you), or making any other payments or transfer
of payments from or to you. We will not be liable to you for any losses suffered
as a result of any breach or default by the third parties who provide the
payment services.

LANGUAGE

These TikTok Shop Terms of Use have been prepared in the English language and
other languages. In the event of any inconsistency or different interpretation
between the English text and the non-English text, the English text shall
prevail and the relevant non-English text shall be deemed to be automatically
amended to conform with and to make the relevant non-English text consistent
with the relevant English text. Each party acknowledges that it has read these
TikTok Shop Terms of Use and understands its content and that these TikTok Shop
Terms of Use have been entered into freely and without duress.

For Indonesia only: You acknowledge that you fully understand the language and
the content of these TikTok Shop Terms of Use, and you agree that you will not
use the provisions under Law of the Republic of Indonesia No. 24 of 2009 on
Flag, Language, State Emblem and National Anthem or any of its implementing
regulations to invalidate these TikTok Shop Terms of Use.

WAIVER

TikTok and you expressly agree to waive and set aside our respective rights and
obligations under any applicable law in the event of any termination of these
Terms of Use to the extent that such law requires any judicial pronouncement for
the termination of these TikTok Shop Terms of Use.

APPLICABLE LAW AND JURISDICTION

These TikTok Shop Terms of Use, their subject matter and their formation, are
governed by the laws of Singapore. Any dispute arising out of or in connection
with these TikTok Shop Terms of Use, including any question regarding existence,
validity or termination of these TikTok Shop Terms of Use, shall be referred to
and finally resolved by arbitration administered by the Singapore International
Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the
Singapore International Arbitration Centre (“SIAC Rules”) for the time being in
force, which rules are deemed to be incorporated by reference in this Clause.
The seat of the arbitration shall be Singapore. The Tribunal shall consist of
three (3) arbitrators. The language of the arbitration shall be English.

1. Indonesia

LEGAL AGE

For Indonesia only: If you are between 18 to 21 years of age, are not married or
are under guardianship, by agreeing to these TikTok Shop Terms of Use, you
represent and warrant that you have obtained consent from your parent(s) or
legal guardian(s) unless you indicate otherwise. By consenting, your parent(s)
or legal guardian(s) are agreeing to take responsibility for:

(i) all your actions in connection with your use of your Account;

(ii) any fees or charges associated with any of your Purchases or use of your
Account (as applicable);

(iii) your compliance with these TikTok Shop Terms of Use; and

(iv) ensuring that any of your Purchases or use of your Account will not, in any
event, result in any violation of applicable laws and regulations relating to
child protections.

If you are between 18 to 21 years of age and you are not married, and you do not
have consent from your parent(s) or legal guardian(s) and your parent(s), you
must not use your Account for any Purchase.

1. Thailand and the Philippines
2. Customs and Tax Policy

Depending on the value of your order or the option of delivery service when the
Products are being imported into Thailand and Philippines, additional costs
related to the import of the Products into Thailand and Philippines may also be
charged to you as the Buyer located in Thailand and Philippines and you may also
be required to act as the declarant/importer of record. By confirming your
Purchase, you agree to pay all applicable fees, taxes, and other amounts
associated with the Purchase. Further, you acknowledge your liability for VAT,
customs duties, or other related taxes (if any) whether charged by TikTok or the
Merchant or payable on import. You agree that, where applicable, you will act as
the importer of the products purchased and you hereby authorize TikTok to
appoint a customs agent to act in your name as direct representative in
connection with the import of the goods and to pay any import VAT, customs
duties and other related taxes (if any) on your behalf. Please note that import
VAT, customs duties, and similar charges collected at the time of Purchase are
estimated values and may be subject to change depending on local laws. If
additional amounts are assessed, you are responsible for them. We cannot be
liable if a product is delayed or denied customs clearance as a result of your
failure to pay such amounts. Buyers are responsible for complying with import
requirements, if required, and will solely bear any costs incurred from
obtaining such import requirements without reimbursement to the Merchant or
TikTok.

TikTok will not act (and you will not designate us) as declarant, importer or
exporter of record, or any equivalent role, or represent the Buyer or the
Merchant, in respect of Products imported or exported to or from any
jurisdiction. Subject to the laws and requirements of the jurisdiction of the
Buyer and the jurisdiction from which the Products are shipped, you shall (as
appropriate): (i) act in the capacity of importer yourself; (ii) empower the
carrier to act on the Buyer’s behalf); or (iii) designate a willing and suitable
authorised third party to act in such capacity.

Buyer agrees to indemnify and hold TikTok harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requriements.

LEGAL AGE

For Thailand only: TikTok Shop is only for people 18 years old and over. By
using TikTok Shop, you confirm that you are over the relevant age specified
herein. If you are between 18 to 20 years of age, are not married or are under
guardianship, you may use TikTok Shop only with the consent of a parent or a
legal guardian. If you do not have consent from your parent(s) or legal
guardian(s), you must immediately cease accessing TikTok Shop. If we learn that
someone under the relevant age specified above is using TikTok Shop, the user
will not be able to purchase the Products on TikTok Shop (e.g., the user may not
be granted access to make a Purchase).

If you reach or are over the relevant age above, and have a valid account with
TikTok Platform (“Account”), you can use such Account to purchase Products on
TikTok Shop.

1. Malaysia
2. Customs and Tax Policy

When Sales and/or Service Tax ("SST") is chargeable on the supply, the price
listed on the TikTok Shop will be inclusive of SST.

When the Products are being imported into Malaysia, you as the Buyer located in
Malaysia may be required to act as the declarant/importer of record. By
confirming your Purchase, you agree to pay all applicable fees, taxes, and other
amounts associated with the Purchase. Further, you acknowledge your liability
for import taxes and customs duties, whether charged by TikTok or the Merchant
or payable on import. You agree that, where applicable, you will act as the
importer of the products purchased and you hereby authorize TikTok to appoint a
customs agent to act in your name as direct representative in connection with
the import of the goods and to pay any import taxes and customs duties on your
behalf. Please note that import taxes, customs duties, and similar charges
collected at the time of Purchase are estimated values and may be subject to
change depending on local laws. If additional amounts are assessed, you are
responsible for them. We cannot be liable if a product is delayed or denied
customs clearance as a result of your failure to pay such amounts.

1. Vietnam
2. Customs and Tax Policy

Depending on the value of your order or the option of delivery service when the
Products are being imported into Vietnam, additional costs related to the import
of the Products into Vietnam may also be charged to you as the Buyer located in
Vietnam and you may also be required to act as the declarant/importer of record.
By confirming your Purchase, you agree to pay all applicable fees, taxes, and
other amounts associated with the Purchase. Further, you acknowledge your
liability for VAT, customs duties, or other related taxes (if any) whether
charged by TikTok or the Merchant or payable on import. You agree that, where
applicable, you will act as the importer of the products purchased and you
hereby authorize TikTok to appoint a customs agent to act in your name as direct
representative in connection with the import of the goods and to pay any import
VAT, customs duties and other related taxes (if any) on your behalf. Please note
that import VAT, customs duties, and similar charges collected at the time of
Purchase are estimated values and may be subject to change depending on local
laws. If additional amounts are assessed, you are responsible for them. We
cannot be liable if a product is delayed or denied customs clearance as a result
of your failure to pay such amounts. Buyer is responsible for complying with
import requirements, if required, and will solely bear any costs incurred from
obtaining such import requirements without reimbursement to the Merchant or
TikTok.

Buyer agrees to indemnify and hold TikTok harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

In case of Returns, Replacements or Cancellations by Buyer, it should be noted
that any payment of the above additional charges, fully or partially, that are
not recoverable under the relevant laws may not be reimbursable to the Buyer,
unless agreed otherwise with the Merchant. Also, an increase or decrease in the
cost of or the time required for Returns, Replacements or Cancellations caused
by Buyer will be to reimburse the Merchant for the actual, reasonable and
substantiated costs incurred as a direct result of Returns, Replacements or
Cancellations.

1. Responsibilities to provide documents related to the Purchase

Merchants are responsible to provide you with any receipt, invoices and
documentation related to your Purchase, and the shipment in case Merchants ship
the Products by themselves or use services of third party logistic service
providers. If TikTok or our affiliates provide logistics services with respect
to your Purchases, you may contact TikTok for receipt, invoices and
documentation related to the shipment of the Products.

1. Singapore

Customs and Tax Policy

When the Products are being imported into Singapore, you as the Buyer located in
Singapore may be required to act as the declarant/importer of record. By
confirming your Purchase, you agree to pay all applicable fees, taxes, and other
amounts associated with the Purchase. Further, you acknowledge your liability
for import taxes and customs duties, whether charged by TikTok or the Merchant
or payable on import. You agree that, where applicable, you will act as the
importer of the products purchased and you hereby authorize TikTok to appoint a
customs agent to act in your name as direct representative in connection with
the import of the goods and to pay any import taxes and customs duties on your
behalf. Please note that import taxes, customs duties, and similar charges
collected at the time of Purchase are estimated values and may be subject to
change depending on local laws. If additional amounts are assessed, you are
responsible for them. We cannot be liable if a product is delayed or denied
customs clearance as a result of your failure to pay such amounts.

1. UK
2. TikTok Shop Provider

You acknowledge that the relevant entity providing the Platform is TikTok
Information Technologies UK Limited, which is registered in England with its
registered office at 6th Floor, One London Wall, London, EC2Y 5EB, United
Kingdom, and references to TikTok/Us/We/Our shall be construed accordingly.

1. How to Contact Us

You can reach us at: e-commerce@tiktok.com or write to us at TikTok Information
Technologies UK Limited: One London Wall, 6th Floor, London, England, EC2Y 5EB

1. Payments

All items purchased on TikTok Shop must be paid for through the merchant
acquirer engaged by the Merchant using a valid payment method.

The merchant acquirer is separate to us and you will be subject to their terms
when making payments to Merchants. TikTok does not provide you with any payment
services and is not responsible for your payments to Merchants.

1. Customs and Tax Policy

When the Products are being imported into the UK, you as the Buyer located in
the UK will be the declarant/importer of record. By confirming your Purchase,
you agree to pay all applicable fees, taxes, and other amounts associated with
the Purchase. Further, you acknowledge your liability for VAT and customs
duties, whether charged by TikTok or the Merchant or payable on import. You
agree that, where applicable, you will act as the importer of the products
purchased and you hereby authorise TikTok or the Merchant (as applicable) to
appoint a customs agent to act in your name as direct representative in
connection with the import of the goods and to pay any import VAT and customs
duties on your behalf. Please note that import VAT, customs duties, and similar
charges collected at the time of Purchase are estimated values and may be
subject to change depending on local laws. If additional amounts are assessed,
you are responsible for them. We cannot be liable if a product is delayed or
denied customs clearance as a result of your failure to pay such amounts.

1. Liability

Nothing in these TikTok Shop Terms of Use shall exclude or limit our liability
for death or personal injury caused by our negligence or the negligence of our
employees, agents or subcontractors and for fraud or fraudulent
misrepresentation.

SECTION B: TIKTOK SHOP TERMS OF SALE

TikTok Shop allows buyers (“Buyers”) to purchase products (“Products”) from
third party traders (“Merchants”). TikTok Shop operates as a third party
marketplace for Merchants, and TikTok does not itself sell Products on TikTok
Shop, nor is it party to any contract for the sale of Products to Buyers.

Set out below are the terms and conditions (“TikTok Shop Terms of Sale”) that
govern the sale of Products by Merchants to you as a Buyer. Please read these
TikTok Shop Terms of Sale carefully before placing an order for a Product from a
Merchant on TikTok Shop.

Once you have a legally binding contract between you and the Merchant (as
described in Clause 2 below), these TikTok Shop Terms of Sale (together with any
Enhanced Terms, as described in Clause 3 below) will become a legally binding
Sales Contract (as described in Clause 2.3 below) between You and the Merchant.
The TikTok Shop Terms of Sale are an agreement between Merchants and Buyers;
TikTok is not a party to the TikTok Shop Terms of Sale.

The Merchant that you will be purchasing a Product from via TikTok Shop will be
identified on the ‘product detail page’ of the relevant Product (“Product Detail
Page”). All references to “Merchant” in these TikTok Shop Terms of Sale mean the
Merchant that you will be purchasing a Product from on TikTok Shop.

Any capitalised terms used but not defined in these TikTok Shop Terms of Sale
are defined and have the meaning given to them in the TikTok Shop Terms of Use.

The Additional Jurisdiction-Specific Terms apply in addition to these TikTok
Shop Terms of Sale where Buyers make a Product purchase (“Purchase”) depending
on their usual residence (“Additional Terms”). In the event of any conflict
between the Additional Terms and the rest of these TikTok Shop Terms of Sale,
the Additional Terms shall prevail.

1. Products
1. Product information is provided by the relevant Merchant on the Product
Detail Page. You should review the information of the Products which you
intend to purchase before placing an order on TikTok Shop.
2. Merchants are responsible for making sure that any Product is fit for
purpose and corresponds with the description it provides on the Product
Detail Page, and they are responsible for complying with any refund,
replacement or cancellation rights that you have under these TikTok Shop
Terms of Sale (including any Enhanced Terms (as defined in Clause 3)).

1. Contract for Sale
1. You may place an order for a Product by clicking ‘Buy Now'. Your order
will be subject to these TikTok Shop Terms of Sale (including any
Enhanced Terms (as defined in Clause 3)).
2. If your order is successful, you will then receive an order
acknowledgment message via TikTok Shop which contains details of your
order.
3. The order acknowledgement is confirmation that your order has been
received and that a legally binding contract between you and the
Merchant has been formed based on the TikTok Shop Terms of Sale
(including any Enhanced Terms) (“Sales Contract”).
4. You must comply with your obligations under these TikTok Shop Terms of
Sale (including any Enhanced Terms).

1. Enhanced Terms
1. These TikTok Shop Terms of Sale set out your basic rights in respect of
the purchase of a Product from a Merchant. The Merchant may, however,
choose to offer certain improved rights of cancellation, return and
refund (“Enhanced Terms”). Depending on their location, Merchants may
also provide you with access to a free mediation scheme. Contact details
of the relevant mediation organisation will be provided in the Enhanced
Terms.
2. If a Merchant offers Enhanced Terms, these will be detailed on the
Product Detail Page of the relevant Product and will be deemed to apply
to the TikTok Shop Terms of Sale instead of the equivalent terms set out
below.
3. In the event of any conflict between the Enhanced Terms and the rest of
the Terms of Use and Sale (including these TikTok Shop Terms of Sale),
the Enhanced Terms prevail provided such terms are an improvement to the
rights provided in these TikTok Shop Terms of Sale.

1. Purchases
1. If you have a right to return a Purchase or a cancellation right
according to the applicable laws in your country, your rights to such
return or cancellation will not be affected by any Merchants' rules to
the contrary.
2. The logistics for arranging a return of a Product and any associated
fees will be as you agree with the Merchant.
3. If you are a Buyer located in the United Kingdom, please see the
Additional Jurisdiction-Specific Terms for information on cancellation
and problems with Products.

1. The Merchant’s Liability to You
1. If the Merchant fails to comply with these TikTok Shop Terms of Sale, it
is responsible for loss or damage you suffer that is a foreseeable
result of its breach, but it is not responsible for any loss or damage
that is not foreseeable, except in cases of fraud or gross misconduct.
Loss or damage is foreseeable if either it is obvious that it will
happen or if, at the time the TikTok Shop Terms of Sale was made, both
the Merchant and you knew it might happen.
2. The Merchant is not permitted to exclude or limit in any way its
liability to you where it would be unlawful to do so, including any
mandatory provisions of local law.

1. Merchant’s right to cancel
1. The Merchant may cancel your order (and, if relevant, require the return
of any Products provided to you and the Merchant will refund any amounts
paid if):

* you do not comply with your obligations under these TikTok Shop Terms of
Sale;
* you do not make any payment when it is due;
* the price listed was materially incorrect; or
* you do not, within a reasonable time of asking, provide the Merchant with
information that is necessary for it to provide the Products (for example
your delivery address),

or for any other valid reason.

1. Product Ownership and Changes to Products
1. A Product will be your responsibility from the time the Merchant
delivers the Product to the address you gave the Merchant for delivery.
You own a Product once the Merchant has received payment in full for it.
2. Although the Merchant makes every effort to display the colours
accurately, it cannot guarantee that a device's display of the colours
accurately reflects the colour of the Products. Your Product may vary
slightly from those images.
3. If the Merchant is making the Product to measurements or specifications
you have given it, you are responsible for ensuring that these
measurements and specifications are correct.

1. Purchase Price, Delivery Costs and Tax
1. The purchase price for a Product will be as set out on the Product
Detail Page.
2. Merchants may offer one or more delivery options. The price for each
delivery option will be as set out on the Product Detail Page.
3. All purchase prices and delivery costs are inclusive of VAT.
4. You will pay the purchase price and delivery costs of the Product
through the payment provider engaged by the Merchant, using a valid
payment method.

1. Delivery
1. The delivery time will vary depending on the delivery options offered by
the Merchant, as set out on the Product Detail Page. Your order will be
fulfilled by the delivery date set out in the order acknowledgement
message.
2. If, after a failed delivery to you, you do not re-arrange delivery or
collect them from a delivery depot the Merchant is required to contact
you for further instructions and may charge you for storage costs and
any further delivery costs. If, despite its reasonable efforts, the
Merchant is unable to contact you or re-arrange delivery or collection
it may cancel your order.

1. Information About You and Your Privacy

Please note that Merchants are independent controllers of the data that they
collect about your via TikTok Shop, and TikTok is not responsible for their
compliance with applicable law.

1. Disputes Between you and the Merchant
1. You and each Merchant that you choose to purchase from are responsible
for resolving any dispute that may arise between you. TikTok may
facilitate communications between Merchants and Buyers (or between
Merchants/Buyers and relevant third parties), but TikTok is not a party
to any such dispute and has no obligation to do so.
2. If you have a complaint relating to a Product, you should contact the
Merchant. You may also use any alternative dispute resolution process
offered by the Merchant.

1. Governing Law and Jurisdiction

These TikTok Shop Terms of Sale are governed by the governing law of the TikTok
Terms of Service applicable to you, and any dispute or claim including
non-contractual disputes or claims arising out of or in connection with it or
their subject matter or formation shall be resolved in accordance with the
dispute resolution terms in the TikTok Terms of Service applicable to you.

1. Miscellaneous Terms
1. Relationship Between the Parties: Nothing in these TikTok Shop Terms of
Sale shall create any partnership, joint venture, franchise, agency or
sales representative relationship between you and the Merchant.
2. Third Party Rights: Unless expressly stated otherwise, these TikTok Shop
Terms of Sale do not give rise to any rights to any third party rights,
no other person shall have any rights to enforce any of the terms in
these TikTok Shop Terms of Sale and neither you nor the Merchant will
need to get the agreement of any other person in order to end the TikTok
Shop Terms of Sale or make any changes to the TikTok Shop Terms of Sale.
3. Notice: The Merchant may provide notices to you under these TikTok Shop
Terms of Sale within 60 days of you placing an order with the Merchant
by sending you an in-app message. You may provide notices to Merchant
under these TikTok Shop Terms of Sale by sending the Merchant an in-app
message.
4. Events beyond the Merchant’s control: The Merchant will not be liable
for any delay or failure to perform any of its obligations under these
TikTok Shop Terms of Sale for reasons, events or other matters beyond
its reasonable control.
5. Communication: You agree that contract related communication including
invoicing may be made in electronic form.
6. Additional Jurisdiction Specific Terms:

(I) South East Asia (Indonesia, Malaysia, the Philippines, Singapore, Thailand
and Vietnam)

A. Governing Law and Jurisdiction

These TikTok Shop Terms of Sale are governed by the law of the jurisdiction in
which you are a resident, and any dispute or claim including non-contractual
disputes or claims arising out of or in connection with them or their subject
matter or formation shall be resolved by the local courts in your jurisdiction.

(II) Thailand and the Philippines

1. Customs

You agree that, where applicable, you will act as the importer of the products
purchased and you hereby authorize the Merchant (as applicable) to appoint a
customs agent to act in your name as direct representative in connection with
the import of the goods and to pay any import VAT, customs duties and other
related taxes (if any) on your behalf.

1. Indemnity

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

1. Returns, Replacements and Cancellations

In case of returns, replacements or cancellations by Buyer, it should be noted
that any payment of the above additional charges, fully or partially, that are
not recoverable under the relevant laws may not be reimbursable to the Buyer,
unless agreed otherwise with the Merchant. Also, an increase or decrease in the
cost of or the time required for returns, replacements or cancellations caused
by Buyer will be to reimburse the Merchant for the actual, reasonable and
substantiated costs incurred as a direct result of returns, replacements or
cancellations.

(III) Vietnam

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

(IV) Malaysia

1. Customs

1. Indemnity

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

1. Returns, Replacements and Cancellations

1. Documentation

Merchants are responsible for providing with you with any receipt, invoices and
documentation related to your Purchase, and the shipment in case Merchants ship
the Products by themselves or use services of third party logistic service
providers.

(V) United Kingdom

1. Your Cooling Off Period Withdrawal Right
1. Unless one of the exceptions in Clause 13.6(IV)A.2 of these TikTok Shop
Terms of Sale applies, you have the right to cancel an order for a
Product at any time within the “cooling off period”. The cooling off
period runs from when you place the order for the Product until the end
of 14 days after the day on which the Product was delivered to you or to
a third party other than the carrier designated by you.
2. The above right of cancellation will not apply in respect of the
following Products, subject to Clause 13.6(IV)B of these TikTok Shop
Terms of Sale (Problems with Products):

* products such as cosmetics, earrings, personal health care products, baby
products (e.g. bathing, diapering, feeding products, teethers), feminine
hygiene products, intimate apparel such as underwear and swimwear, where the
packaging has been opened and/or any hygiene seal broken;
* audio, video or computer software products where the security seal has been
broken;
* products that are made to the buyer's specifications or clearly personalised;
and
* products which may deteriorate or expire rapidly and therefore are not
suitable for return.
1. In order to cancel an order for a Product under this Clause 13.6(IV)A,
you must signify your decision to cancel before the expiry of the cooling
off period by following the instructions on order summary page or the my
order page. You may also use this form. You will then have a right to
return the Product and obtain a refund as set out below. The cancellation
ends both your and the Merchant’s obligations to perform under the TikTok
Shop Terms of Sale.
2. If you submit a request to cancel an order after the expiry of the
cooling off period, you will have lost your right to cancel the order
under this Clause and will not have a right to return and refund as set
out below.
3. If you submit a request to cancel an order and the Product is either in
transit to you, or has already been delivered to you, in order to obtain
a refund, you must return the Product by the end of 14 days after the day
you submit your request. Details of how and where to return the Product
are set out on TikTok Shop. Unless stated otherwise in the Enhanced
Terms, it is your responsibility to pay for the delivery of returning the
Products. Merchants may offer to collect Products from you, and if they
do so this will be set out in the Enhanced Terms.
4. Once the Product is received from you, you will be eligible for a refund
of any payments actually paid by you for the Product plus the delivery
cost that you paid for the Product (up to the price of the cheapest
delivery option offered by the Merchant). If you elected to pay for a
more expensive delivery option than the cheapest delivery option, you may
not be refunded your entire delivery cost (just the amount of the
cheapest delivery option). For example, if the Merchant offers delivery
of a Product within 3-5 days at one cost but you choose to have the
Product delivered within 24 hours at a higher cost, then the Merchant is
only obliged to refund what you would have paid for the cheaper delivery
option.
5. You must return the Product for which you have requested a refund (in
compliance with these TikTok Shop Terms of Sale) in order to be eligible
for a refund. If you send an item that is not the correct Product, this
may be disposed of, and there is no guarantee that it will be found or
returned to you. No compensation will be provided to you for any loss
this may cause.
6. All refunds due to you under this Clause 13.6(IV)A will be processed by
the end of 14 days after the day the Product is received from you (or if
it has been agreed that the Product will be collected from you, by the
end of 14 days after the day of your cancellation request). The refund
will be made using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise.
7. If the value of the Product you have returned is diminished by any amount
as a result of you handling the Product beyond what is necessary to
establish the nature, characteristics and functioning of the Product (in
other words, the sort of handling that might reasonably be allowed in a
physical shop), an amount may be recovered from you, up to the purchase
price of the Product. This may be done by deducting the amount from the
refund that would otherwise be due to you. For the purposes of this
foregoing, it may be deemed that the removal of tags, labels and/or
packaging from the Product is handling that is more than necessary.

1. Problems with Products
1. You have certain rights under law, including that a Product is as
described, fit for purpose and of satisfactory quality. You also have
certain remedies available to you under law if those rights are
breached, for example to a refund, repair and/or replacement.
2. Nothing in these TikTok Shop Terms of Sale limit or exclude the above
rights that you have under law. You should follow the instructions on
TikTok Shop if you wish to exercise such rights.
3. If you wish to exercise your legal rights to reject a Product you must
return them to the Merchant. The Merchant is responsible for paying the
costs of postage or collection. To arrange this, you will need to follow
the instructions on TikTok Shop.

1. Customs

By confirming your Purchase, you agree to pay all applicable fees, taxes, and
other amounts associated with the Purchase. Further, you acknowledge your
liability for VAT and customs duties, whether charged by TikTok or the Merchant
or payable on import. Please note that import VAT, customs duties, and similar
charges collected at the time of Purchase are estimated values and may be
subject to change depending on local laws. If additional amounts are assessed,
you are responsible for them. We cannot be liable if a product is delayed or
denied customs clearance as a result of your failure to pay such amounts.

1. Liability

Nothing in these TikTok Shop Terms of Sale limits the Merchant's liability for
death or personal injury caused by the Merchant or the Merchant’s negligence or
the negligence of its employees, agents or subcontractors; for fraud or
fraudulent misrepresentation; or for breach of your legal rights in relation to
the Products.UPDATED AS AT 8 JULY 2022

TikTok Shop Terms of Use and Sale

Welcome to TikTok Shop!

Your use of TikTok Shop is governed by:

These TikTok Shop Terms of Use and Sale are split into two sections:

The TikTok Shop Terms of Use will continue in force until they are terminated by
either you or TikTok in accordance with their termination provisions.

Any capitalised terms not defined in these TikTok Shop Terms of Use and Sale but
defined in the TikTok Terms of Service have the meaning given to them in the
TikTok Terms of Service.

SECTION A: TIKTOK SHOP TERMS OF USE

INFORMATION ABOUT YOU AND YOUR PRIVACY

ADDITIONAL JURISDICTION-SPECIFIC TERMS

ABOUT TIKTOK SHOP

WHO CAN USE TIKTOK SHOP?

If you are over the required minimum age, and have a valid account with the
TikTok Platform (“Account”), you can use such Account to purchase Products from
Merchants on TikTok Shop.

WHERE IS TIKTOK SHOP AVAILABLE?

TIKTOK AS MARKETPLACE

HOW TO USE TIKTOK SHOP

PAYMENT

All Products purchased on TikTok Shop must be paid for through a payment
provider engaged by the Merchant using a valid payment method.

Please refer to the Additional Terms applicable to your jurisdiction set forth
in the Additional Jurisdiction-Specific Terms below for more information on
payment.

CUSTOMS AND TAX POLICY

RULES FOR USING TIKTOK SHOP

Acceptable Uses

In addition to the rules set out in the TikTok Terms of Service, you must not
use TikTok Shop or the TikTok Platform for any of the following purposes or do
any of the following acts:

REVIEWS

TikTok Shop may let you post reviews about Products that you have purchased from
Merchants on TikTok Shop.

You must not post a review about a Product that you have not purchased from a
Merchant on TikTok Shop, including where you have purchased it elsewhere.

We may remove reviews where they are in breach of the above requirements or any
other requirements in these TikTok Shop Terms of Use or TikTok Terms of Service.

INTELLECTUAL PROPERTY

TikTok takes the intellectual property rights of others very seriously.

LICENCES BY YOU

YOUR PROMISES TO US

By accepting these TikTok Shop Terms of Use you promise to TikTok that:

WHAT HAPPENS IF YOU BREACH THESE TIKTOK SHOP TERMS OF USE?

EFFECTS OF AND RIGHTS ON TERMINATION

On termination of your Account (by you, us or otherwise), all related rights and
obligations under these TikTok Shop Terms of Use and the TikTok Terms of Service
immediately terminate.

LIABILITY

LIABILITY WHICH WE CANNOT EXCLUDE OR LIMIT

Nothing in these TikTok Shop Terms of Use shall exclude or limit our liability
for losses which may not be lawfully excluded or limited by applicable law.

TYPES OF LOSS FOR WHICH WE ARE NOT LIABLE

DISPUTE RESOLUTION

DISPUTES BETWEEN YOU AND A MERCHANT (OR BETWEEN YOU, MERCHANTS AND THIRD
PARTIES)

DISPUTES BETWEEN YOU AND TIKTOK

GOVERNING LAW AND JURISDICTION

MISCELLANEOUS TERMS

RELATIONSHIP BETWEEN THE PARTIES

Nothing in these TikTok Shop Terms of Use shall create any partnership, joint
venture, franchise, agency or sales representative relationship between you and
TikTok or any TikTok affiliate.

THIRD PARTY RIGHTS

CHANGES TO THESE TIKTOK SHOP TERMS OF USE

NOTICE

You may provide notices to TikTok under these TikTok Shop Terms of Use by email
to e-commerce@tiktok.com.

NO WAIVER

SECURITY

You are responsible for configuring your information technology, computer
programs and platform to access TikTok Shop. You should use your own virus
protection software.

SEVERABILITY

EVENTS OUTSIDE OF OUR CONTROL

TikTok will not be liable for any delay or failure to perform any of its
obligations under these TikTok Shop Terms of Use for reasons, events or other
matters beyond its reasonable control.

TRANSFERRING THESE TERMS

ADDITIONAL JURISDICTION-SPECIFIC TERMS

1. Southeast Asia (Singapore, Indonesia, Vietnam, Thailand, Malaysia and the
Philippines)
2. TikTok Shop Provider

1. How to Contact Us

You can reach us at: e-commerce@tiktok.com or write to us at 1 Raffles Place
#26-10 Singapore 048583.

PAYMENT

You make payments to the Merchants through the merchant acquirer engaged (or
payments provider / facility made available, as applicable) by the Merchant.

LANGUAGE

WAIVER

APPLICABLE LAW AND JURISDICTION

1. Indonesia

LEGAL AGE

(i) all your actions in connection with your use of your Account;

(ii) any fees or charges associated with any of your Purchases or use of your
Account (as applicable);

(iii) your compliance with these TikTok Shop Terms of Use; and

(iv) ensuring that any of your Purchases or use of your Account will not, in any
event, result in any violation of applicable laws and regulations relating to
child protections.

1. Thailand and the Philippines
2. Customs and Tax Policy

Buyer agrees to indemnify and hold TikTok harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requriements.

LEGAL AGE

If you reach or are over the relevant age above, and have a valid account with
TikTok Platform (“Account”), you can use such Account to purchase Products on
TikTok Shop.

SMALL ORDER FEE

For Thailand only: In the event that the total Product price payable for an
order is less than a certain threshold, you will be charged a small order fee
(“Small Order Fee”) for small value orders. The threshold, rate and calculation
of the Small Order Fee applicable to your purchase order will be shown on the
Product detail page and/or the order summary page before you click to make a
purchase (if any). Please check the Small Order Fee applicable to your order
before you make a purchase.

Small Order Fee is inclusive of all taxes. If your order is subject to Small
Order Fee, the payment of Small Order Fee will be collected through a
third-party payment provider engaged by TikTok together with the payment of
Product price.

If an order for which Small Order Fee has been paid is wholly refunded, Small
Order Fee will be refunded to you together with the refunded Product price. If
an order for which Small Order Fee has been paid is partially refunded, a
proportion of Small Order Fee based on the ratio of the price of the refunded
Product and the total Product price of the order will be refunded to you
together with the refunded Product price.

1. Malaysia
2. Customs and Tax Policy

When Sales and/or Service Tax ("SST") is chargeable on the supply, the price
listed on the TikTok Shop will be inclusive of SST.

1. Vietnam
2. Customs and Tax Policy

Buyer agrees to indemnify and hold TikTok harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

1. Responsibilities to provide documents related to the Purchase

1. Singapore

Customs and Tax Policy

1. UK
2. TikTok Shop Provider

1. How to Contact Us

You can reach us at: e-commerce@tiktok.com or write to us at TikTok Information
Technologies UK Limited: One London Wall, 6th Floor, London, England, EC2Y 5EB

1. Payments

All items purchased on TikTok Shop must be paid for through the merchant
acquirer engaged by the Merchant using a valid payment method.

1. Customs and Tax Policy

1. Liability

SECTION B: TIKTOK SHOP TERMS OF SALE

Any capitalised terms used but not defined in these TikTok Shop Terms of Sale
are defined and have the meaning given to them in the TikTok Shop Terms of Use.

1. Merchant’s right to cancel
1. The Merchant may cancel your order (and, if relevant, require the return
of any Products provided to you and the Merchant will refund any amounts
paid if):

or for any other valid reason.

1. Information About You and Your Privacy

Please note that Merchants are independent controllers of the data that they
collect about your via TikTok Shop, and TikTok is not responsible for their
compliance with applicable law.

1. Governing Law and Jurisdiction

(I) South East Asia (Indonesia, Malaysia, the Philippines, Singapore, Thailand
and Vietnam)

A. Governing Law and Jurisdiction

(II) Thailand and the Philippines

1. Customs

1. Indemnity

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

1. Returns, Replacements and Cancellations

(III) Vietnam

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

(IV) Malaysia

1. Customs

1. Indemnity

Buyer agrees to indemnify and hold the Merchant harmless from any and all costs,
liabilities, penalties, sanctions and fines related to non-compliance with
applicable import requirements.

1. Returns, Replacements and Cancellations

1. Documentation

(V) United Kingdom

1. Customs

1. Liability

TikTok Shop Privacy Policy

Last updated: 7 Dec 2021

Welcome to the TikTok Shop.

If you usually reside in the EEA, UK or Switzerland (the “European Region”),
where we refer to “TikTok”, “we” or “us” in this Privacy Policy, we mean TikTok
Technology Limited, an Irish company (“TikTok Ireland”) and TikTok Information
Technologies UK Limited (“TikTok UK”), a UK company.

If you usually reside outside the European Region, where we refer to “TikTok”,
“we” or “us” in this Privacy Policy, we mean TikTok Pte. Ltd, a Singapore
company (“TikTok Singapore”).

We are committed to protecting and respecting your privacy. This TikTok Shop
Privacy Policy sets out the basis on which we process any personal data we
collect from you, or that you provide to us, if you use TikTok Shop as a
Merchant, Creator or User, or if you visit or use related TikTok Shop
applications or websites that are available from time to time and that link to
or reference this TikTok Shop Privacy Policy. In particular, this TikTok Shop
Privacy Policy applies where:

* Sellers (“Merchants”) promote and sell (“Offer”) goods (“Products”) to users
of TikTok (“Users”) via the TikTok Shop;
* TikTok creators (“Creators”) promote Products Offered by Merchants via the
TikTok Shop; and
* Users buy Products from Merchants via the TikTok Shop.

This TikTok Shop Privacy Policy incorporates and supplements the TikTok Privacy
Policy. This means that, for example, personal data we collect via the TikTok
Shop will also be used for the purposes described in the TikTok Privacy Policy
and vice versa. The TikTok Privacy Policy also includes important information on
your rights and how we store and protect your personal data. Any capitalized
terms not defined in this TikTok Shop Privacy Policy have the meaning given to
them in the TikTok Privacy Policy.

SUMMARY

What information do we collect about you via the TikTok Shop?

If you are a User, we collect information needed to facilitate your purchase,
delivery of Products from Merchants and user support regarding your order. For
example, your name and address, your card payment details, your purchase
history, and any additional information we process when you contact us or the
Merchant for support via our Platform or contact us by telephone.

If you are a Creator, we collect information regarding the Products you have
chosen to promote, and related information regarding purchases and commission.

If you are a Merchant, we collect information about you and your representatives
necessary for you to register with and make use of the TikTok Shop, as well as
any additional information we process when you chat with us, a Creator or a User
via our Platform or with us by telephone or email.

Where you are using a related TikTok Shop application or website, we also
collect other information that you choose to provide to us, such as your contact
information, and technical information that we automatically collect.

How will we use information collected about you via the TikTok Shop?

If you are a User, we use your information to perform our contract with you,
including to allow you to purchase and receive Products you have ordered from
Merchants.

If you are a Creator, we use your information to perform our contract with you
and for our legitimate interests in helping Merchants work with you to promote
their Products based on your profile.

If you are a Merchant, we use your information to perform our contract with you
and for our legitimate interests for the purposes of our due diligence, identity
verification, fraud prevention and operation of the TikTok Shop.

If you are a Merchant, Creator or User, we will process your personal data for
our legitimate interests to optimize and improve the features and functionality
of the TikTok Shop.

Where you are using a related TikTok Shop application or website, we will use
your information to provide that service to you, and to respond to you with the
information you have requested.

Who do we share your information with if you use the TikTok Shop?

If you are a User, we will share your information with the Merchant you have
ordered a Product from, as well as third party logistics providers to deliver
your ordered Products, and payment providers to facilitate your payment of the
Product.

If you are a Creator, we may share your information with Merchants for the
purposes of allowing Merchants to select Creators to promote their Products, and
with payment providers to facilitate payment of commission. We may also share
your performance data with the agency that represents or manages you.

If you are a Merchant, we may share your information with third party logistics
providers and payment providers necessary to facilitate orders from Users.

*************************************************************************************

1. The types of personal data we use

If you are a User, we collect the following information:

* Your name, address, post code, telephone number and email address;
* Payment details, such as your credit or debit card information, payment
authentication code and billing address;
* Purchase and transaction history in relation to Products that you purchase
from Merchants via the TikTok Shop;
* Feedback or comments that you provide in relation to a Product or order;
* Logistics information in relation to delivery of your Product by a
third-party logistics provider on behalf of the Merchant;
* Products that you place in your shopping cart;
* Technical information such as your IP address, device ID, time zone and
language settings; and
* Information that we process when you contact us or the Merchant for support
through the chat function provided by us via our Platform or by telephone,
such as images of a Product or order, enquiries about a Product or order, or
your evaluation of our support service.

If you are a Creator, we collect the following information:

* Your name;
* Information regarding the Products you have chosen to promote, including the
title, price, quantity, stock status and commission in relation to such
Products;
* Information regarding sales generated and purchase and transaction history
and related video and live-stream metrics;
* Bank account information;
* Technical information such as your IP address, device ID, time zone and
language settings; and
* Contact information (for example, email/phone number/WhatsApp account name)
that you choose to provide through the E-Commerce Creator Center.

If you are a Merchant, we collect the following information:

* The name of your shop, shop logo, your name, whether you are a personal
seller, the country your shop is located in, your phone number, your email
address and category of Product (for example, clothes, toys etc.) and related
business information;
* If you are a company, we collect contact details (such as name and phone
number) of your legal representative(s) or contact person and identification
documents (such as passport or national ID card);
* If you are a personal seller, your identification information such as a copy
or photo of your government-issued ID card or passport and your bank account
information;
* Purchase and transaction history information and information on refunds and
complaints;
* Logistics information regarding shipment and delivery of Products, including
by third party logistics providers;
* Technical information such as your IP address, device ID, time zone and
language settings; and
* Information that we process when you contact us or when you interact with a
User regarding support through the chat function provided by us via the
Platform.

If you are visiting or using a related TikTok Shop application or website, we
also collect other information that you choose to provide to us. This may
include your contact information, such as your name, email address and phone
number. We will also automatically collect technical information such as your IP
address, device ID and browser information.

1. How do we use your personal data

If you are a User, we use your information to perform our contract with you,
where you order Products Offered by Merchants via the TikTok Shop. This includes
sharing your additional information with Merchants and third-party payment
providers for the purposes of fulfilling your order, and sharing your
information with third party logistics providers for the purposes of delivery of
your Product(s) on behalf of the Merchant. We also use information that you
provide us and/or we collect from you when you contact us via our Platform or by
telephone for support, for the purposes of providing you with user support
regarding your order, which may include responding to or processing your
queries, feedback, claims or disputes.

If you are a Creator, we use your information to perform our contract with you,
where Users have ordered Products and you are entitled to commission.

We will also use the content you upload, and related information such as the
number of likes and responses you receive, and information about your followers
for our legitimate interests to allow Merchants to identify you based on your
profile and to help Merchants decide whether they would like to work with you
for the promotion of their Products. We will also use this information, and
information regarding sales attributed to you, for our legitimate interests to
understand your performance with a view to exploring further collaboration with
you.

If you are a Merchant, we use your information for our legitimate interests to
verify your identity, to enable you to manage your store (including to open or
close your store), to contact you with a view to improve and develop your
business on the TikTok Shop, for risk management purposes and to prevent and
respond to abuse, fraud, illegal activity and other potentially harmful content.
We also use your information to perform our contract with you in relation to the
TikTok Shop.

If you are a Merchant or User, we will process your messages sent or received
between Merchants and Users to provide the TikTok Shop messaging functionality
to perform our contract with you. We also process messages sent or received
between Merchants and Users to investigate and resolve complaints or disputes
between Merchants or Users. We process such personal data for the purposes of
our legitimate interests in investigating and resolving such complaints or
disputes between Merchants and Users.

If you are a Merchant, Creator or User, we will process your personal data for
our legitimate interests to optimize and improve the features and functionality
of the TikTok Shop and for risk management purposes and to prevent and respond
to abuse, fraud, illegal activity and other potentially harmful content.

If you are a Merchant or a third party that uses the TikTok Shop Open Platform,
we collect, use and store the personal data listed above in order to provide and
administer the TikTok Shop Open Platform.

If you are visiting or using a related TikTok Shop application or website, we
will also use your information to provide that service to you, to interact with
you including by responding to you with the information you have requested,
providing customer support or sending you marketing messages in accordance with
your preferences.

1. How we share your personal data

If you are a User, we share your information with Merchants and third-party
logistics providers to facilitate your order and delivery of a Product from
Merchants. To process your payment, we also share your information with payment
providers including, in particular, Stripe, a third-party payment processor. You
can access Stripe’s Privacy Policy via the following link:
https://stripe.com/en-ie/privacy.

We may also share your information with our affiliates to provide user support
to you, as well as with Merchants to the extent necessary to allow the Merchant
to initiate communications with you to provide you with user support under
limited circumstances regarding your order, including the necessary steps to be
taken in a situation when the Product is out of stock.

If you are a Creator, we may share certain information about you with Merchants
for the purposes of allowing Merchants to select Creators for the promotion of
their Products, and with payment providers to facilitate payment of commission.
We may also share your performance data with the agency that represents or
manages you so that the agency can fulfil its contractual obligations with you.

If you are a User or Creator, note that Merchants and logistics providers may be
located outside of the European Region, or the country you usually reside in.

If you are a Merchant, we may share your information with payment providers and
logistics providers to the extent necessary to facilitate orders of Products
from Users.

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