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Text Content

About Us
Newsroom
The Team
Services
Sectors
Contact Us



ABOUT US

Imagile Professional Services Limited ("IPSL") is an independent asset
management consultancy providing objective, expert advice and professional
services.

The IPSL vision is to deliver optimal, performance-driven asset management
consultancy services through knowledge, expertise and an extensive team of
talented people.

IPSL's clients operate across a diverse range of infrastructure sectors and it
acts on behalf of public and private sector organisations, and Public-Private
Partnerships (PPP), always helping its clients to make informed asset management
decisions in their best interests.




NEWSROOM




MEET THE TEAM

❮
EMRYS PRITCHARD
LUKE BODY
CARL WHITE
PHIL LEDWIDGE
SAM PEARSON
LAURA HARDY
❯

Head of Safety, Health & Environment
Managing Director
Deputy Managing Director
Head of Construction Delivery
Sector Head Lifecycle Planning Whole Life Cost Consulting
Sector Head Procurement
Business Development Manager

LUKE BODY

Managing Director

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Luke is the Managing Director of Imagile Professional Services and a member of
the Imagile Group Executive Committee. Since IPSL was established, Luke has been
a key part of the development of the business, focussing on client
relationships, service and product design.

Having previously been Head of Lifecycle Planning and with over 14 years working
in the industry, Luke is an experienced and innovative asset manager, who has
had a progressive career.

Luke was at the forefront of the development of the Lifecycle Planning team,
which has now grown to become one of the largest dedicated whole-life costing
teams in the country. His work has contributed significantly to the operational
and financial performance of the group and led to excellent relationships and
reputations with investors, clients and peers alike.

Contact: luke.body@imagileps.com or kate.shaw@imagileps.com

CARL WHITE

Deputy Managing Director

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Carl is the Deputy Managing Director of Imagile Professional Services, managing
large procurement and delivery projects to provide value for money to clients
and investors. With over 20 years' construction and procurement experience
operating in various sectors, Carl is highly qualified in his field.

Originally from a Chartered Building Surveying background, Carl developed into
Project Management and Procurement. His qualifications include Building
Surveying BSc (Hons), MRICS and MAPM.

Carl prides himself on effective team management and is currently responsible
for a team of 25 construction professionals. His key skills include strong
stakeholder management, proven procurement strategy expertise, programme
production and monitoring, tender & contract documentation production and the
project management of complex construction schemes.

Contact: carl.white@imagileps.com

EMRYS PRITCHARD

Head of Safety, Health & Environment

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As the Director of Safety, Health and Environment, Emrys manages projects and
assets to ensure statutory and contractual compliance. He has over 30 years'
experience in health and safety, providing a 'risk based' approach to strategic
management solutions to effectively deliver Safety, Health and Environmental
(SHE) services. Emrys is highly experienced in the development of safety and
integrated management systems.

He is a dynamic, articulate and highly motivated Chartered Safety and Health
Practitioner, with experience operating at Board level. He has a proven track
record in delivering health and safety solutions across diverse business
sectors, developing and effectively integrating tailored strategic health and
safety management systems into organisations.

Emrys prides himself on his unrivalled knowledge of health and safety
legislation within the complexities of UK and European markets, project
management of multifaceted SHE schemes, Construction Design and Management, Duty
Holder roles and responsibilities, contractual and legislative compliance and
was awarded the MBE for his services to health and safety in 2021.

Contact: emrys.pritchard@imagileps.com

PHIL LEDWIDGE

Head of Construction Delivery

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As Sector Head for the Construction Delivery Team at Imagile Professional
Services, Phil is responsible for delivering procurement and construction
projects from inception through to completion, providing value for money to
clients and investors. He has over 25 years' construction and procurement
experience operating in various sectors including custodial, healthcare and
education.

Originally from an engineering background, Phil developed into project
management and procurement. His qualifications include an MSc in Project
Management.

Phil possesses strong management and leadership skills and is currently
responsible for the management of a 25 strong multi-disciplined construction
delivery team of professionals delivering lifecycle, variation and defect
projects nationally across a number of sectors. His key skills include all
aspects of project management, including the management of complex construction
schemes and large construction programmes of work.

Contact: phil.ledwidge@imagileps.com

SAM PEARSON

Sector Head Lifecycle Planning Whole Life Cost Consulting

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As Sector Head for the Whole Life Cost Consulting team at Imagile Professional
Services, Sam is responsible for delivering end-to-end Whole Life Costing and
Asset Management Consultancy services across an array of sectors with whole
market coverage.

With over 10 years' experience working in the UK PFI/PPP industry, Sam has
worked in a number of roles encompassing client-side commercial management,
project company operational management, and has specialised in whole-life cost
management for the past five years.

Sam holds strong management skills and prides himself on being a supportive and
challenging mentor, ensuring the continued growth and development of his team.
He works to provide end-to-end whole life cost / lifecycle consulting to deliver
efficiency, enhance value and execute and facilitate informed decisions with
clients.

Contact: sam.pearson@imagileps.com

LAURA HARDY

Business Development Manager

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In her role as Business Development Manager, Laura works across all services at
Imagile Professional Services to support the continued expansion and growth of
the firm through building and maintaining strong relationships with existing and
potential clients. Laura is a well-known industry figure and highly experienced
in the PPP market, having previously held commercial and business development
roles at a number of leading industry organisations.

Laura is a talented and accomplished professional and prides herself on putting
the clients' needs first. She has an ability to understand and effectively
respond to client feedback to develop a client-centred approach to product
improvement.

Laura has an impressive ability to facilitate long-term business relationships
with customers and industry figures and represents the company at a number of
leading industry events and tradeshows.

Contact: laura.hardy@imagileps.com

EDUCATION

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IPSL's experience lies in delivering solutions for a broad range of academic
institutions, from primary education to universities, special educational needs
(SEN) and research facilities. IPSL teams are equipped with invaluable knowledge
of the unique challenges and difficulties associated with the education sector,
offering resolutions at every stage of the project.

IPSL is able to provide optimal services to expertly manage the specific
requirements of each project, minimising disruption and overcoming challenges.
Working within a live environment often means strict timescales and minimal
access, as well as rigorous safeguarding and DBS clearances to adhere to. IPSL's
range of commercial and technical skills, alongside IPSL's extensive experience,
allows it to understand, plan, design and deliver performance-driven, asset
management services for public and private sector clients.







CASE STUDY: Kirklees Schools Services Limited

Introduction to the Client

Kirklees Schools Services Limited (KSSL), is a Special Purpose Vehicle (SPV)
providing Lifecycle and Facility Management Services for 19 schools, across the
borough of Kirklees. The portfolio includes Infant, Primary and Secondary
schools and one Special Education Needs (SEN) school, accommodating more than
12,500 pupils, with a gross internal floor area covering over 130,000 square
meters.



Services Provided

Over the past two years, IPSL has successfully delivered the Principal Designer
duties for KSSL during the Summer Lifecycle Works, including delivering the
Client's duties. This includes raising the F10, producing Pre-Construction
Information packs and reviewing Construction Phase Plans. In addition, IPSL has
carried out periodic site safety inspections across many of the live project
works, particularly where high risk activities were taking place; reviewing site
documentation, site set-up and scaffolding design and operations, ensuring
Principal Contractor and Sub-contractor adherence to written Risk Assessments
and Method Statements (RAMS) and ensuring proper design process for scaffolding
is followed.

The Lifecycle Works comprised of asset refreshment across the portfolio over the
summer months.

Lifecycle work for 2017 and 2018 had a combined estimated construction value of
£2.6million, which primarily focused on roof maintenance/replacement including
guttering, installation of new heating systems and general decoration of all
schools.

In many cases, these works involved managing and working with asbestos
containing materials (ACM) i.e. notifiable non-licenced work (NNLW) to help
protect workers and building users from any asbestos exposure when carrying out
their work.

As the works were programmed over the summer months, the window of opportunity
is minimal and works had to be completed to a tight schedule.



The Challenges

IPSL's focus was primarily on the protection of children and staff who continued
to occupy the sites during the summer months undertaking external curriculum
activities. KSSL has a history of young "Urban Runners" trying to access roofs
over the summer period and this has become an increasing problem in the local
area.

An additional challenge IPSL faced was the presence of asbestos and the risk of
exposure if disturbed. This is a particular issue when considering new proposed
pipework runs for heating system replacement.



The Outcome

Following IPSL's advice, in order to mitigate any associated risk from falls
from height and the likelihood of Urban Runners accessing roof spaces, all
scaffolding was designed and subjected to additional control measures with the
installation of closed boarding and motion alarm systems. Access ladders were
removed at the end of each working shift, scaffolding was segregated and fenced
off with suitable signage warning of the dangers of a construction site, and
formal documented inspections were carried out by the Principal Contractor at
the end of each shift to ensure this took place.

Where ACMs were recorded, presumed or strongly presumed, IPSL recommended
isolated Refurbishment and Demolition Surveys were carried out and in good time
before the project commenced to prevent any unnecessary delays. The new proposed
heating system was designed to minimise the need to access areas where asbestos
was present, by surface mounting pipework or running along areas where asbestos
was not present.



UTILITIES

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IPSL's highly qualified and talented teams have provided expert advice to
clients in the utilities sector for several years. IPSL's experience advising in
this arena includes working on complex waste water and energy projects. Using
its knowledge and expertise, IPSL helps clients make informed asset management
decisions in highly asset-intensive process engineering projects.







CASE STUDY: Glen Water Limited (Project Omega)

Introduction to the Client

One of Northern Ireland's largest PPPs, known as Project Omega, reached
financial close in 2007. It is operated by the SPV Glen Water Limited and is a
complex GBP 160.6m DBFO project to upgrade and operate wastewater treatment
facilities that are responsible for around 20% of the country's waste-water
capacity and 100% of its sludge disposal.



Services

The Whole-life Costing team at IPSL supported Glen Water Limited and its
Operation and Maintenance ("O&M") contractor in the introduction of its Asset
Management Plan and Mid-Life Capex planning decision making tools for Project
Omega.

Project Omega includes the upgrading and operation of several existing
wastewater treatment facilities at Ballyrickard, Ballynacor, Bullays Hill,
Seagoe Armagh and Richill. It also included construction of a new wastewater
treatment facility for North Down Ards and the provision of an
incineration-based sludge disposal solution for Northern Ireland.

Project Omega is a complex utility process engineering project with critical
asset management dependencies requiring comprehensive and professional asset
management processes.



The Challenges

Post-construction and early operational challenges had dominated the Project and
a combination of legacy assets and complex new-build facilities meant Glen Water
and the project stakeholders needed to achieve a comprehensive understanding of
the asset-base to allow the development of detailed systems for planning and
managing its capital asset replacements ("Mid-Life Capex / MLC").

A common challenge experienced on complex retained / inherited infrastructure is
rapidly achieving a sufficient understanding of assets and their criticality to
the performance of the infrastructure itself and using this understanding to
plan asset management strategy. Disparate systems and legacy information coupled
with management changes added to the challenges on Project Omega.

Disparate systems and legacy information coupled with management changes added
to the challenges on Project Omega.

IPSL's team facilitated extensive dialogue between stakeholders to support the
agreement of asset management principles including risk-appraisal, condition
appraisal, contractual interpretation, and asset information.

IPSL's team also provided mid-life capex modelling services - collaboratively
designing and building a complex bespoke asset management modelling system,
built around IPSL's common modelling framework and incorporating:



 * Asset Register
 * Asset Risk Modelling
 * Schedules of Rates
 * Asset Repair and Replacement scheduling
 * Financial Analysis / Impact Appraisal and
 * Dashboard reporting

IPSL's team also supported Glen Water in the review of the Operation and
Maintenance Contractor's Asset Management Plan ("AMP"), written around the work
facilitated by IPSL.



The Outcome

IPSL's involvement in the Project resulted in the production of a bespoke asset
management modelling system which has now been adopted by the O&M Contractor as
a central part of the ongoing MLC management and Asset Management Plan for the
project.

The introduction of the modelling and facilitated improvements in asset
management practice ultimately led to Northern Ireland Water granting Level A
approval of the AMP in 2018 following several years' collaborative work by all
stakeholders and IPSL's team.

Glen Water is now able to predict its MLC expenditure more accurately and can do
so with the increased confidence that MLC decision making is based around strong
asset management practice.

The flexible tools and best-practice processes now in place allow Glen Water and
its O&M contractor to diligently conduct its capital asset management going
forward - ultimately increasing the reliability and compliance of this essential
public utility infrastructure.



Client Testimonial

In a statement recently published by InfraNews, the procuring authority Northern
Ireland Water ("NIW") and Glen Water Limited's client references IPSL's positive
input to asset management on the project:

"NIW believes that - through its services arm, Imagile Professional Services -
Semperian has made a positive contribution to Glen's asset management
capability."

HEALTHCARE

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IPSL's in-depth understanding of healthcare allows it to assist clients across
government departments as private providers. IPSL knows how to adapt in an
ever-changing and sometimes challenging environment, whilst also appreciating
the specific needs and expectations that working in the sector brings.

Healthcare facilities require continued and efficient improvements to ensure the
highest levels of care can be provided. IPSL's approach enables it to bring
together specialist, high performing, multi-disciplinary teams to provide
tailored solutions. IPSL deliver expert strategies and technologies that ensure
high-quality healthcare operations that are fully compliant with industry and
environmental standards. IPSL's detailed assessments and comprehensive gap
analysis service also provides clients with a clear strategy for achieving the
highest possible compliance standards.

IPSL teams, including the specialists involved in IPSL's supply chain, have
enhanced DBS checks in place to allow access to restricted or sensitive areas of
all healthcare facilities, working with the best interests of the client in mind
at all times to minimise disruption. IPSL collaborates with stakeholders at all
levels - from Trusts to Estate maintenance providers - ensuring an ongoing
two-way flow of communication that establishes a strong relationship and
provides the foundations for optimal asset management.

Over several years, IPSL has successfully supported, influenced and shaped NHS
Healthcare Trusts, becoming a trusted and preferred partner to a wide variety of
groups, including healthcare authorities, providers, owners, funders and
managers.





CASE STUDY: Installation of Vacuum Insulated Evaporator (VIE) at Darent Valley
Hospital Dartford

Description of the Works

Imagile Professional Services (IPSL) was instructed by Darent Valley Hospital
Dartford and Gravesham NHS Trust to install a secondary Vacuum Insulated
Evaporator (VIE) as part of the hospital's rapid COVID-19 response.

A Vacuum Insulated Evaporator stores liquid oxygen, which provides hospital
wards with a constant supply of oxygen for patients. Darent Valley was the first
hospital in the South East of England to complete critical works on a VIE
installation in response to an increase in demand for oxygen supply and to
provide resilience due to COVID-19.

The project involved a significant amount of enabling works to build a suitable
structural platform, trenches and services that could accommodate the VIE tanks
and associated plant. Pipework was then installed proving a connection from the
VIE directly through to the main hospital connecting to the existing gas
infrastructure transporting oxygen safely through to patients.



Services Provided

In early April, the Trust recognised that there would be an increased need for
respiratory support, such as assisted ventilation, as the coronavirus infection
continued to spread. The hospital wanted to install a second VIE system to
increase oxygen capacity and to prevent disruption if issues occurred with the
existing one.

IPSL's Safety, Health and Environment (SHE) team were appointed as Principal
Designer to manage the pre-construction phase of this project. The SHE team
mobilised quickly to review the proposed design, maintenance requirements and
construction risks. The team were vital in coordinating and collaborating with
the project team and the wider NHS trust, ensuring that the hospital could
continue to undertake its core functions and not be overwhelmed by the
additional pressures presented by COVID-19.

IPSL also provided Project Management services, which included Quantity
Surveying, Health and Safety and Administration. IPSL worked closely in
partnership with the Trust, while appointing approved suppliers to successfully
deliver the VIE installation.



Key Challenges

Due to the rapid spread of the virus, there was an urgent need for increased
oxygen capacity, meaning works had to be completed to an extremely tight
schedule. To ensure works could be completed on time and to the highest
standard, contractors needed to be appointed quickly and start almost
immediately.

Working on a live project site presents a unique set of challenges and IPSL's
focus was on ensuring works caused minimum disruption to the day-to-day running
of the hospital. This involved strategic management of communications between
various stakeholders.

Due to the COVID-19 pandemic, a new set of safety risks were presented and this
meant adapting the way IPSL think about risk and duty of care. Before works
could begin, IPSL's SHE team had to ensure adequate procedures were in place to
make sure that the works would be COVID-19 secure. This included, reducing the
number of workers on site to adhere with social distancing, reducing the number
of touchpoints on site and ensuring all contractors were inducted in line with
CLC guidance.



Solutions Provided

IPSL has developed a trusted network of approved partners to provide clients
with immediate support and deliver works collaboratively, safely and
efficiently, while also keeping facilities fully operational. Collaborative
working was integral to ensuring that this project was completed on time, on
budget and fully compliant.

IPSL was able to begin work shortly after being advised and the VIE was
successfully installed, commissioned and fully operational just over one month
later.







CASE STUDY: Fire Remediation - Hospital Project (South West)

Description of the Works

Working on behalf of an established hospital in South West England, IPSL
undertook a project which comprised of the evaluation of the existing fire
protection design and installations within the hospital buildings.



Services Provided

IPSL was appointed to develop a delivery strategy to investigate and remedy any
fire compartmentation breaches or design deficiencies within the buildings. The
delivery strategy included the appointment of specialist fire engineers,
approved contractors and independent third party accredited organisations to
evaluate design, remedy breaches and inspect/sign off completed works.



Key Challenges

Key challenges overcome in this project included managing communications between
multiple stakeholders to co-ordinate the various survey and installation works,
whilst not impacting the day-to-day running of the hospital.

IPSL also worked to provide labour resources at short notice to progress works
immediately and to complete the project within the shortest programme duration.



Solutions Provided

IPSL has carried out multiple fire remediation projects for various clients
across the UK, which allows the team to utilise tried and tested strategic
processes, documents and consultant/contractor appointment documents.

IPSL has developed a robust supply chain over a number of years to provide
clients with immediate support to evaluate and close out fire stopping items.
The delivery teams have a proven track record of identifying, scoping,
remediating and certifying works and keeping facilities fully operational whilst
works progress.







CASE STUDY: Pipework Corrosion Remediation - Hospital (South East)

Description of the Works

The project comprised of a survey/design review of the existing sites
distribution pipework followed by material analysis, remedial works scoping,
programming, delivery and independent third party testing and sign off.



Services Provided

The IPSL team were initially appointed as Project Managers to engage M&E
Engineers and Material Analysis Specialists to evaluate the DHWS, DCWS and LTHW
distribution pipework condition and determine cause of failure.

Following the outcome of the investigation phase, IPSL was subsequently
appointed to project manage the scoping, installation and certification of a
complete copper pipework replacement scheme within a live hospital.



Key Challenges

Programming works on a phased basis to allow for sectional drain downs,
temporary supplies, installation works, chlorination and commission stages.

Managing communications between various stakeholders to minimise the impact on
clinical areas.



Solutions Provided

IPSL has carried out various pipework (copper, steel and plastic)
analysis/remediation projects across the health and education sectors. IPSL was
able to use tried and tested strategic processes, documents and
consultant/contractor appointment documents to deliver this project.

IPSL is used to operating in the PFI environment and understands the roles and
responsibilities of the various stakeholder groups. This understanding was
paramount on this project to determine liability and manage the cost impact to
the SPV.



ACCOMMODATION

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IPSL's teams have provided expert advice on a large number of residential and
commercial development projects across the UK, demonstrating the skills,
knowledge and experience required to deliver results that meet IPSL clients'
specific standards.

IPSL's experience ranges from mixed-use developments to student accommodation
and IPSL have worked across both public and private sectors. IPSL provide
multi-disciplinary expertise and always carefully consider the individual needs
of occupiers at every stage of the project.





CASE STUDY: University of Edinburgh, Holyrood Student Accommodation Acquisition

Introduction to the Client

IPSL was appointed by Semperian Capital Management Limited ("SCM") to provide
technical advice relating to the acquisition of 80% of the investment in the PPP
student accommodation project at University of Edinburgh.



Services Provided

The Advisory Services and Whole Life Cost Consulting teams of IPSL worked
together to deliver the services to SCM. Both departments had delivered the same
role previously on the Project Crowd (acquisition of investment from Balfour
Beatty Investments on the Victoria Hospital, Kirkcaldy).

The Project comprises two sites (Holyrood North and Holyrood South) and provides
1,180 bed spaces for postgraduate students. Financial close was reached in June
2013 and the project has a 50-year operational term.

IPSL completed reviews of the following key aspects:



 * Residual construction matters/defects - including providing comment on the
   key parties involved during the construction phase (Contractor, Professional
   Team and Key Sub-Contractors) along with providing comments on the current
   status of any defects and plans in place to rectify these;
 * Review of Operational Phase Issues - this involved reviewing the various
   Performance Monitoring Reports to establish the issues being encountered by
   the FM Contractor and how these were being managed;
 * Facilities Management - review of FM performance requirements and actual
   levels of performance being achieved (including reviews of performance
   against threshold levels), review of costs against other similar projects,
   levels of liability caps and assessment of implications of FM Contractor
   replacement;
 * Energy - review of energy requirements and how these are being managed. This
   includes achievement of any energy targets and compensation implications for
   failure to achieve targets;
 * Variations - review of any variations instructed and how these have impacted
   upon the risk profile of the project;
 * Insurances - review and technical comment on adequacy of insurances procured
   for the project;
 * Lifecycle - review of party taking risk for lifecycle aspects, lifecycle
   spend to date, adequacy of the lifecycle fund and handback requirements for
   the project.

The Challenges

The key challenge faced on the Project was the limited timescale to undertake
the review and provide the report to enable SCM to obtain credit approval to
proceed with the acquisition.

The review was undertaken over a three-week period from start to finish. This
included initial review of the documentation to establish a gap analysis,
followed by reviews of the information to allow a site visit to be held which
would result in meaningful discussion on the day. Given the short timescale
involved, the provision of information from the existing equity investment party
had to be managed well to ensure the reports could be provided to SCM to allow
the final offer to be submitted. Due to the information coming from a number of
parties, this led to assumptions needing to be made. This related to the
provision of the Building Control Completion Certificate, which the parties were
having problems locating.



The Outcome

The final outcome of the Project resulted in SCM acquiring 80% of the investment
in the project. This is the first student accommodation project within the SCM
portfolio.

All work was undertaken in-house by the IPSL Advisory Services and Whole Life
Cost Consulting teams.



HIGHWAYS & TRANSPORT

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IPSL's team has provided services for a range of highway and transport projects,
working with a number of strategic partners to help identify and implement
optimal, asset-driven, major maintenance solutions.

IPSL's full-service approach allows it to support agencies to meet the
challenges of delivering projects in this sector within strict timescales and
with minimal disruption. Drawing upon the experience and knowledge within its
teams, IPSL has found innovative solutions to help transform projects at key
strategic locations across the UK.





CASE STUDY: Highways DBFO Project

Introduction to the Client

The Client, a significant investor in UK PFI / PPP sectors, was seeking support
in relation to a large Highways DBFO in England. The Project itself, a major 3
and 4 lane motorway trunk road, with sections aged in excess of 40 years since
construction, comprised over 4m sqm pavement, 300 structures and 30,000
ancillary assets.



The Opportunity

The Client appointed IPSL to support a detailed exercise to appraise inter-alia;
the appropriateness and composition of its forecast Major Maintenance profile.

The Client wished to better understand the appropriateness of the existing major
maintenance forecasting practice, the general adequacy or otherwise of the major
maintenance funding and the potential alternative approaches that may be taken
to improve the Project's Major Maintenance forecasting efficacy.



The Challenges

IPSL and its client were required to establish limitations to existing practice,
and seek to provide potential solutions to ensure its continual development and
improvement.

Working with the Client IPSL established that limitations included:



 * Detached Information Sources
 * Lump-Sum forecasting
 * Non-dynamic Forecasting Methodology
 * Incomplete Handback Strategy
 * Limited sight of risk, impact, and compliance of existing forecasts

The Review comprised the compilation of varied disparate data sets and the
production of a bespoke, detailed and comprehensive Major Maintenance
Expenditure model ("the MMEM"). The MMEM encompassed extant client records,
inventories, and asset durability records, and external data from various
reputable sources including; other DBFO highways schemes, published industry
information and road / asset performance data.

The Client's management team formed an effective working team with IPSL which
has extensive experience in producing whole-life dynamic cost models across many
infrastructure sectors. This team has exploited the inherent engineering
knowledge and considerable data of the client's management team, the modelling
expertise of IPSL and also drew on external expert support and research to
calibrate and verify data sources and assumptions.

IPSL worked within the process to:



 * Identify key information holders
 * Utilise data capture and evaluation techniques
 * Gap Fill - Undertake take-off and asset quantification
 * Facilitate flow of information
 * Coordinate with parties to ensure needs are met
 * Challenge to ensure assumptions / data is robust
 * Apply knowledge & expertise through each modelling stage (Design,
   Construction, Input, Testing, Analysis and Audit)

The Outcome

The outcome of the exercise was the construction of a clearly structured,
powerful and dynamic asset-management tool. The model, purpose built to ensure
flexibility and to allow updating as an ongoing tool, consisted a full
whole-life cost analyses of the disparate assets comprising the Highways DBFO
project.

It provides clear auditable intelligence, inclusive of handback compliance
forecasting, sensitivity / scenario modelling capability, and "live" works
completed to date analysis.

Bespoke designed to suit the characteristics of the individual Project, the MMEM
improved the client's reporting ability, providing a consolidated information
source of clear, robust and auditable information. Utilising the same to
demonstrate and implement an informed operational and handback strategy, IPSL
was able to support the client in achieving increased stakeholder confidence in
the management and implementation of its asset management strategy.



GOVERNMENT & CUSTODIAL

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IPSL's multi-disciplinary teams of professionals work to provide the highest
level of quality for all government and custodial projects. Having worked on a
variety of projects in this sector, IPSL have the knowledge and experience to
ensure that every one of IPSL's clients' needs is met without compromise.

IPSL's vast experience in this sector ensures it delivers innovative solutions
that protect the value of its clients' infrastructure assets and provides value
for money. The planning and delivery of projects can be complex due to the high
levels of security and confidentiality required, but IPSL makes sure its teams
work closely with stakeholders to provide expertise and professionalism at every
stage.





CASE STUDY: SPC Company - North West, England

Introduction to the Client

IPSL Limited was appointed by a Special Purpose Company ("SPC") to provide
Project Management, Employers Agent and Quantity Surveying services to deliver
planned maintenance replacement works.

The above-mentioned services are delivered within a live high security facility.



The Opportunity

The facility is a high security prison in the North West of England. The SPC has
been operating more than 15 years, with the level of planned maintenance
increasing to a significant volume and value.

Following the liquidation of Carillion in 2018, the SPC made the decision to
deliver planned maintenance works directly, and engaged IPSL to manage the
process. The IPSL Team is made up of a number of staff that have extensive
experience working in this environment.

Some of the IPSL key aspects undertaken are:



 * Commercial, contractual and technical input on review and negotiation of
   contract documents
 * Information assurance and security risk appraisal
 * Contractual matters - advice, risk control and strategy
 * Review project progress, budget resources and forward planning
 * Ensure compliance with all CDM, H&S, Quality and Programme requirements
 * Lifecycle - review of party taking risk for lifecycle aspects, lifecycle
   spend to date, adequacy of the lifecycle fund

The Challenges

There are two key challenges faced on this project.

The facility is a live building and is in use 24 hours. Careful planning, client
and building user liaison is essential to enable planned maintenance works to be
carried out without causing disruption, whilst enabling the works to be carried
out as safely, efficiently and economically as practicable in the building
environment.

The facility is also subject to a very high degree of security and
confidentiality. This imposes numerous constraints on the release of information
to contractors (for example, the facility cannot be explicitly identified and,
contrary to normal practice in the industry, the amount of drawn information
that can be released is extremely minimal), security clearance is required to
handle and view such documentation. This either restricts the staff and
contractors used to a very small pool who already have that level of clearance,
or puts severe restrictions on the use and operation of those contractors who do
not have it.



The Outcome

The outcome is the continued successful delivery of the planned maintenance
works for the client, with minimal impact on the building user and on
operations.



SUPPLY CHAIN

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IPSL has built strong relationships with a comprehensive network of strategic
partners to provide its clients with the highest levels of service. IPSL
collaborates with trusted and reliable partners across a huge range of sectors
and services, ensuring that it can provide excellent value for money and quality
assurance to both IPSL public and private sector clients.

IPSL suppliers are selected via a thorough PPQ and tender process to attain the
required health and safety, environmental, quality and financially competitive
standards expected by IPSL clients. Once selected, suppliers are continually
assessed via a robust KPI process to monitor their performance, ensuring that
IPSL services are always exceptional.





KEY FACTS

IPSL supply chain partners cover over fifteen different commodities, for
example:



 * Painting
 * Flooring
 * Roofing
 * Mechanical & Electrical
 * Windows & Doors

The supply chain are all members of Constructionline and are monitored against
strict IPSL performance KPI's throughout the year.

Examples of recently completed schemes utilising IPSL's Supply Chain Partners
include:



 * £1.7m Flooring replacement scheme to large accommodation buildings in
   Newcastle
 * £1.4m Pipework replacement scheme within a live hospital in Essex
 * £1.2m Firestopping scheme within a live hospital in the South West of England

WHOLE LIFE COST CONSULTING

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The Whole Life Cost Consulting team at IPSL is one of the largest dedicated
teams in the country, providing comprehensive, multi-disciplinary and bespoke
end-to-end support.

Facilitating, challenging and delivering strategic asset management systems
through detailed information management, systems and experience, IPSL has a
particularly strong reputation for delivering quality Informative lifecycle
modelling.

IPSL's team provides end-to-end whole life cost consultancy services, with an
exemplary track record of delivering value enhancement through the planning and
management of all aspects of lifecycle and major maintenance.

It builds long-term relationships with clients and works together closely to
understand them and their particular value-drivers, and then guide them through
the entire end-to-end asset management process.

 * Holistic Asset Management
 * End-to-end Whole-Life Cost Modelling
 * Whole Life Cost Benchmarking
 * Acquisition and Disposal Technical Due Diligence
 * Value Enhancement Planning and Implementation
 * Annual and Periodic Lifecycle Planning and Management
 * Variation and Change Control Whole Life Cost Analysis
 * Asset Survey Specification, Procurement & Management
 * Stakeholder Engagement and Communication
 * Handback and Expiry Modelling and Management
 * Portfolio Data Design, Management and Analysis

Contact: sam.pearson@imagileps.com

CONSTRUCTION DELIVERY / PROJECT MANAGEMENT

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The IPSL Construction Delivery division is a multi-disciplinary team of highly
experienced construction professionals, providing clients with consultancy-based
services from project inception to occupation.

IPSL's team take a hands-on approach to every project, providing advice and
consultancy across the various services encompassing the construction process -
from tender negotiations through to procurement and quantity surveying.

Through experience, attention to detail and collaborative working, we always aim
to deliver a project on time and on budget whilst providing the industry's
highest levels of quality.

IPSL prides itself on its commitment to its customers and aims to always exceed
expectations.

 * Project Management
 * Tender Negotiation
 * Employers Agent
 * Quantity Surveying
 * Programme Management
 * Contract Document Production / Administration
 * Procurement
 * Defect Dispute (remedial Works Strategy & Delivery)
 * Lead Consultant

Contact: phil.ledwidge@imagileps.com

SAFETY, HEALTH & ENVIRONMENT

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The IPSL Safety, Health and Environment team supports a wide range of clients
across various sectors. IPSL works to ensure that all projects and assets are
compliant with the latest regulations - from fire management to strategic risk
assessments to accident investigation.

IPSL's skilled team comprises Chartered Members of the Institute of Occupational
Safety and Health, providing a wealth of experience and a consultancy service
that is tailored to meet clients' needs and business risks.


 * Strategic Risk Management
 * PFI/PPP Safety Management Systems (SMS)
 * Compliance Reviews (Audit, Technical Due Diligence, Project Compliance
   Reviews (PCRs))
 * CDM Advisor & Principal Designer
 * Health & Safety Training
 * Fire Management
 * Asbestos Management
 * Accident/Incident Investigation
 * Technical Risk Assessment (Fire, Water, etc.)
 * Expert Witness

Contact: emrys.pritchard@imagileps.com

PROCUREMENT

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The Procurement Department has developed a robust supply chain of industry
leading planned maintenance contractors to support all manner of Infrastructure
projects.

Our Procurement approach to provide value for money for our clients is
structured around:



 * Understanding client budgets/costs, benchmarking them within the PFI sector
 * Ensuring that we deliver value for money through service, team and individual
   action plans
 * Making sure that quality is an essential element in value for money decisions
 * Actively involving our clients in decisions that affect our service delivery
   services
 * Challenging how we deliver services via Key Performance Indicators and get
   value for money

Contact: Business Development Manager Paul.Dundon@imagileps.com

CAPITEC

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Our specialist consultant team provides hard facilities management (FM)
technical services for a range of PFI/PPP and non PFI estates. As a team we have
advised most major UK hard FM providers and hundreds of privately financed
projects, SPCs and authorities.

We have extensive experience in the hard FM arena and can provide support in the
following areas:



 * Authorising engineer audits on a range of specialist systems including;
   ventilation, medical gases, low and high voltage electrical systems
 * Business Continuity Management Plans (BCMP)
 * Computer Aided Facilities Mangement (CAFM) and helpdesk implementation and
   reviews
 * Contract compliance reviews
 * Disputes and PFI performance monitoring
 * Drafting of Standard Operational Procedures (SOP) and policies
 * Estates strategies and major FM service change
 * Failure investigation and Route Cause Analysis (RCA)
 * Hazard and operability study (HAZOPs) and failure mode and effects analysis
   (FMEA) analysis
 * Major incident investigations
 * PMS (Payment Mechanism System) reviews and PayMech calibrations
 * Planned Preventative Maintenance (PPM) development and implementation of
   asset based 'high integrity' maintenance
 * Preparation for Handback
 * Provide interim 'Head of Estates' type support and FM 'Critical Friend'
   support
 * Sustainability development management plans
 * Statutory and mandatory compliance reviews

Contact: mark.batchelor@capitec.co.uk or visit the Capitec website.


OUR SERVICES

IPSL specialises in Whole Life Cost Consulting; Project Management; Safety,
Health and Environment; Advisory Services, and Procurement services.

IPSL's team operates from locations across the UK including Bristol, Warrington,
Glasgow, London and Cheltenham, allowing it to deliver expert services
nationally.


WHOLE LIFE COST CONSULTING

The Whole Life Cost Consulting team at IPSL is one of the largest dedicated
teams in the country, providing comprehensive, multi-disciplinary and bespoke
end-to-end support...


CONSTRUCTION DELIVERY / PROJECT MANAGEMENT

The IPSL Construction Delivery division is a multi-disciplinary team of highly
experienced construction professionals, providing clients with consultancy-based
services from project inception to occupation...


SAFETY, HEALTH & ENVIRONMENT

The IPSL Safety, Health and Environment team supports a wide range of clients
across various sectors. We work to ensure that all projects and assets are
compliant with the latest regulations - from fire management to strategic risk
assessments to accident investigation...


PROCUREMENT

The Procurement Department has developed a robust supply chain of industry
leading planned maintenance contractors to support all manner of Infrastructure
projects...


CAPITEC

Our specialist consultant team provides hard facilities management (FM)
technical services for a range of PFI/PPP and non PFI estates....


SECTORS


Education

Utilities

Healthcare

Supply Chain

Accommodation

Government & Custodial

Highways & Transport



CONTACT US

+44 (0) 20 3405 1300

info@imagileps.com

Third Floor, Broad Quay House, Prince Street, Bristol. BS1 4DJ




St Martin's House,
1 Gresham Street,
London.
EC2V 7BX




1a Cinnabar Court,
6100 Daresbury Park,
Daresbury,
Cheshire.
WA4 4GE



Victoria Lane,
Golcar,
Huddersfield.
HD7 4JG




Registered Office: Third Floor, Broad Quay House, Prince Street, Bristol, BS1
4DJ, England
Registration Number: 10611984

Telephone: +44 (0) 20 3405 1300
Email: info@imagileps.com


Ⓒ 2023 · Legal





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