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LGPN Conference

 * Book a call
 * hello@pne-uk.com

Menu

 * 
 * Speakers
 * Agenda
 * Why Sponsor
   * Why Sponsor
   * Sponsors
 * Why Attend
 * CXPN
   * Register now
   * CXPN Agenda
   * Sponsor CXPN
 * Sponsor
 * Register


LGPN SOUTH 2024 AGENDA

Delivering tangible solutions for the public sector

LGPN is a unique, two-day learning and networking event which brings together
the most inspirational leaders and transformational suppliers in local
government to share cutting-edge insights, knowledge and experience. Our agenda
is carefully curated to address the most relevant and emerging challenges in the
sector.

DOWNLOAD south 2024 AGENDA


LGPN SOUTH 2024
21 - 22 NOVEMBER, RADISSON BLU, EDWARDIAN, HEATHROW


 * Day 1
 * Day 2


21 NOVEMBER 2024


 * 8:00 AM - 8:45 AM
   
   
   MAIN ROOM
   
   
   REGISTRATION
   
   


 * 8:45 AM - 8:55 AM
   
   
   MAIN ROOM
   
   
   CHAIR’S OPENING REMARKS: A NEW ERA IN LOCAL GOVERNMENT
   
   
   SAM SMITH
   
   DIRECTOR OF INSTITUTE
   SOCITM
   
   
   
   
   MARK LUMLEY
   
   DIRECTOR OF ICT AND DIGITAL // PRESIDENT
   LONDON BOROUGH OF HOUNSLOW // SOCITM
   
   
   
   Welcome to the Local Government Partnership Network!


 * 8:55 AM - 9:25 AM
   
   
   MAIN ROOM
   
   
   PANEL DISCUSSION - ENGAGING COMMUNITIES WITH DIGITAL TOOLS: MAXIMISING IMPACT
   ON A BUDGET
   
   
   MARK LUMLEY
   
   DIRECTOR OF ICT AND DIGITAL // PRESIDENT
   LONDON BOROUGH OF HOUNSLOW // SOCITM
   
   
   
   Discover how local governments can effectively engage communities using
   digital tools, even with limited resources. This session focuses on
   high-impact, low-cost digital initiatives that strengthen community
   connection and participation....
   
   Discover how local governments can effectively engage communities using
   digital tools, even with limited resources. This session focuses on
   high-impact, low-cost digital initiatives that strengthen community
   connection and participation. Learn strategies to leverage existing
   technologies, enhance digital inclusion, and form strategic partnerships.
   Through practical case studies and actionable insights, this session equips
   local government leaders with the tools to bridge the digital divide, engage
   citizens effectively, and improve service delivery using technology.
   
   Key questions for discussion:
   • What digital tools and technologies can be most effective for engaging
   diverse community groups?
   • How can local governments identify and prioritize high-impact, low-cost
   digital initiatives?
   • What are the best practices for leveraging existing technologies and
   resources to enhance community engagement?
   • How can partnerships with private sector companies and non-profits be
   formed to support digital inclusion efforts?
   • What strategies can be employed to ensure all citizens, including those in
   underserved areas, have access to digital tools?
   • How can digital tools be used to improve transparency and communication
   between local governments and citizens?
   • What metrics should be used to measure the success of digital engagement
   initiatives?


 * 9:25 AM - 9:40 AM
   
   
   MAIN ROOM
   
   
   BUILDING A DIGITAL FUTURE: HARINGEY COUNCIL’S FAST-PACED TRANSFORMATION
   
   
   NATHAN PIERCE
   
   CHIEF DIGITAL OFFICER
   HARINGEY COUNCIL
   
   
   
   Join Nathan Pierce, Chief Digital Officer at Haringey Council, as he shares
   the rapid digital transformation journey that the council has undertaken over
   the past 18 months. Haringey Council has gone from 7% of customer
   interactions bein...
   
   Join Nathan Pierce, Chief Digital Officer at Haringey Council, as he shares
   the rapid digital transformation journey that the council has undertaken over
   the past 18 months. Haringey Council has gone from 7% of customer
   interactions being online to 50%, with a target of increasing this further
   next year, whilst at the same time delivering savings. This session will
   provide an honest and comprehensive look at the strategies employed, the
   cultural shifts made, and the technological advancements implemented to
   achieve this significant milestone.
   
   Nathan will discuss the initial challenges and failures the council faced,
   including resistance to change, technological hurdles, and the struggle to
   align digital initiatives with broader organisational goals. Attendees will
   gain insights into how these challenges were addressed and overcome, leading
   to a more resilient and agile digital infrastructure.


 * 9:40 AM - 10:00 AM
   
   
   MAIN ROOM
   
   
   HEADLINE SPONSOR PRESENTATION - CONTENT GURU
   
   


 * 10:00 AM - 10:40 AM
   
   
   MAIN ROOM
   
   
   DRAGON'S DEN - SPEED PRESENTATIONS
   
   Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each
   supplier delivers a 60-second elevator pitch about their solution – giving
   you an opportunity to earmark suppliers and solutions you are most interested
   ...
   
   Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each
   supplier delivers a 60-second elevator pitch about their solution – giving
   you an opportunity to earmark suppliers and solutions you are most interested
   in.


 * 10:45 AM - 12:00 PM
   
   
   MAIN ROOM
   
   
   COFFEE BREAK AND BUSINESS MEETINGS
   
   15 minute meetings with suppliers who are offering solutions most relevant to
   your challenges. Please check the schedule on the back of your delegate pass
   for your meeting timings.


 * 12:05 PM - 12:25 PM
   
   
   MAIN ROOM
   
   
   MAIN ROOM ROUNDTABLE DISCUSSION - COLLABORATION AND KNOWLEDGE SHARING TO
   COMBAT SKILLS GAPS AND ACHIEVE CASH SAVINGS
   
   
   LOUISE BARTON
   
   PROGRAMME DIRECTOR
   NOTTINGHAMSHIRE
   
   
   
   This session aims to explore why local authorities often fail to share and
   collaborate on projects, identify the barriers to effective collaboration,
   and discuss strategies to encourage a culture of knowledge sharing. The
   ultimate goal i...
   
   This session aims to explore why local authorities often fail to share and
   collaborate on projects, identify the barriers to effective collaboration,
   and discuss strategies to encourage a culture of knowledge sharing. The
   ultimate goal is to enhance progress, development, and achieve both cashable
   and non-cashable savings.
   
   Key conversation points:
   
   1. Identifying barriers to collaboration
   2. The benefits of collaboration and knowledge sharing
   3. Strategies to encourage a collaborative culture
   4. Achieving cashable and non-cashable savings through collaboration


 * 12:30 PM - 12:50 PM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATION
   
   Interested in sponsoring?


 * 12:55 PM - 1:15 PM
   
   
   MAIN ROOM
   
   
   MASTERING DATA DRIVEN DECISION MAKING
   
   
   STEVE HUGHES
   
   ASSISTANT DIRECTOR STRATEGY AND PERFORMANCE
   OLDHAM COUNCIL
   
   
   
   Data-driven decision making can revolutionise how local authorities operate,
   leading to more informed and effective policies. This session will cover the
   strategies and tools used by Oldham Council to harness the power of data. We
   will e...
   
   Data-driven decision making can revolutionise how local authorities operate,
   leading to more informed and effective policies. This session will cover the
   strategies and tools used by Oldham Council to harness the power of data. We
   will explore how they are combating systematic bias within their data and
   utilising data analytics to drive better outcomes for their community. Learn
   practical approaches and gain insights into how data can transform
   decision-making processes in local government.


 * 12:55 PM - 1:15 PM
   
   
   BREAKOUT ROOM 1
   
   
   ADVANCING POPULATION AND PUBLIC HEALTH: MEDWAY’S JOURNEY
   
   
   NIKKI TEASDALE
   
   DIRECTOR OF HEALTH AND CARE INTEGRATION AND IMPROVEMENT
   MEDWAY & SWALE HEALTH AND CARE PARTNERSHIP NHS
   
   
   
   How can local authorities forge partnerships that significantly enhance
   public health outcomes? In this session, we’ll hear from Medway & Swale
   Health and Care Partnership, and Medway Council about how their unique
   partnership has ...
   
   How can local authorities forge partnerships that significantly enhance
   public health outcomes? In this session, we’ll hear from Medway & Swale
   Health and Care Partnership, and Medway Council about how their unique
   partnership has improved community health and well-being.
   
   We’ll look at the following:
   
    * Effective strategies used for managing population health data and
      implementing initiatives through cross-sector collaboration.
    * The key elements that made this partnership effective and what the journey
      has looked like.
    * How Medway has successfully integrated public health with other critical
      services like housing, education, and employment to address the social
      determinants of health.
    * Lessons learned from the community engagement process and how feedback has
      shaped the direction and success of health initiatives.


 * 12:55 PM - 1:15 PM
   
   
   BREAKOUT ROOM 2
   
   
   STAYING AHEAD IN THE CYBER SECURITY GAME
   
   In a world where cyber criminals are constantly evolving their tactics, how
   can local authorities stay one step ahead? This session will provide
   attendees with strategies and actionable insights to fortify their cyber
   defences. Learn fro...
   
   In a world where cyber criminals are constantly evolving their tactics, how
   can local authorities stay one step ahead? This session will provide
   attendees with strategies and actionable insights to fortify their cyber
   defences. Learn from industry experts about the latest best practices in
   cyber security, and discover practical measures to safeguard your networks,
   data, and organisational integrity against increasingly sophisticated
   threats.


 * 1:15 PM - 2:00 PM
   
   
   MAIN ROOM
   
   
   NETWORKING LUNCH
   
   An opportunity to connect with your peers and suppliers to talk over the
   learnings from the event. Lunch is served buffet style and a range of options
   are available to cater for different dietary requirements.


 * 2:00 PM - 2:20 PM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATION
   
   Interested in sponsoring?


 * 2:25 PM - 2:45 PM
   
   
   MAIN ROOM
   
   
   CONNECTING COMMUNITIES: EDI STRATEGIES FOR THE DIGITAL ERA
   
   
   DEBORAH BARNETT
   
   HEAD OF SERVICE, RACE EQUALITY AND INCLUSION
   LONDON BOROUGH OF HACKNEY
   
   
   
   
   ROSS TUCKLEY
   
   BUSINESS DEVELOPMENT & SUPPORT MANAGER
   CHILDREN AND FAMILIES SERVICES, HACKNEY BOROUGH COUNCIL
   
   
   
   
   NAEEM PATEL
   
   SYSTEMS, PROGRAMME AND PERFORMANCE LEAD
   HACKNEY BOROUGH COUNCIL
   
   
   
   Join Hackney Council for an interactive and engaging session that explores
   the intersection of equity, diversity, and inclusion with a focus on racial
   equity, digital connectivity, and community engagement. Discover how Hackney
   is levera...
   
   Join Hackney Council for an interactive and engaging session that explores
   the intersection of equity, diversity, and inclusion with a focus on racial
   equity, digital connectivity, and community engagement. Discover how Hackney
   is leveraging digital tools to promote inclusivity, bridge the digital
   divide, and enhance community participation across all demographic groups.
   Learn about practical strategies for encouraging a more connected and
   equitable community and engage in discussions and activities designed to
   share best practices and innovative ideas..


 * 2:50 PM - 3:10 PM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATION
   
   Interested in sponsoring?


 * 3:15 PM - 4:30 PM
   
   
   MAIN ROOM
   
   
   COFFEE BREAK AND BUSINESS MEETINGS
   
   15 minute meetings with suppliers who are offering solutions most relevant to
   your challenges. Please check the schedule on the back of your delegate pass
   for your meeting timings.


 * 4:35 PM - 5:15 PM
   
   
   MAIN ROOM
   
   
   ROUNDTABLE DISCUSSION - OVERCOMING THE FEAR OF DIGITAL ADOPTION WITHIN LOCAL
   AUTHORITIES
   
   Despite the potential benefits, many within local authorities remain hesitant
   about embracing digital technologies. This fear stems from various sources,
   including a lack of trust, limited understanding of new technologies, and
   concerns ...
   
   Despite the potential benefits, many within local authorities remain hesitant
   about embracing digital technologies. This fear stems from various sources,
   including a lack of trust, limited understanding of new technologies, and
   concerns about data security. We will address these fears by discussing
   successful examples of digital transformation, sharing practical advice on
   building trust, and offering support for those who feel “analogue” in a
   digital world.
   
   Key conversation points:
   
   1. Building trust in digital transformation within local authorities
   2. Improving understanding and digital literacy amongst staff
   3. Addressing data security concerns internally


 * 5:20 PM - 5:40 PM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATION
   
   Interested in sponsoring?


 * 5:45 PM - 6:05 PM
   
   
   MAIN ROOM
   
   
   ASPIRATIONALLY IDLE: A FRESH APPROACH TO DIGITAL LEADERSHIP
   
   
   MARTIN SADLER
   
   CHIEF INFORMATION OFFICER
   BIRMINGHAM CITY COUNCIL
   
   
   
   Join Martin Sadler, author of “Aspirationally Idle,” for an engaging session
   that redefines digital leadership. Discover innovative strategies for
   managing IT services and teams, all while striving for an efficient and
   smooth...
   
   Join Martin Sadler, author of “Aspirationally Idle,” for an engaging session
   that redefines digital leadership. Discover innovative strategies for
   managing IT services and teams, all while striving for an efficient and
   smoothly running operation. This session will cover key concepts from
   Sadler’s book, including effective team structure, people management, and
   leveraging technology to improve service delivery. Learn how to combat
   systematic bias within data and embrace a leadership style that allows your
   IT services to run seamlessly.


 * 6:05 PM - 6:10 PM
   
   
   MAIN ROOM
   
   
   CHAIR'S CLOSING REMARKS
   
   


 * 6:10 PM - 8:00 PM
   
   
   MAIN ROOM
   
   
   HOTEL CHECK-IN/FREE TIME
   
   


 * 8:00 PM - 10:00 PM
   
   
   MAIN ROOM
   
   
   DRINKS RECEPTION & NETWORKING DINNER
   
   Networking sessions – throughout the event we host a networking lunch as well
   as a dinner and drinks reception to give you ample opportunity to connect
   with your peers and suppliers over the learnings from the event. Dinner is
   served i...
   
   Networking sessions – throughout the event we host a networking lunch as well
   as a dinner and drinks reception to give you ample opportunity to connect
   with your peers and suppliers over the learnings from the event. Dinner is
   served in formal-style seating to a set menu. Our delegate team will speak to
   you to ensure we cater for any specific dietary requirements.




22 NOVEMBER 2024


 * 8:45 AM - 8:50 AM
   
   
   MAIN ROOM
   
   
   CHAIR'S OPENING REMARKS
   
   Welcome to Day 2 of the Local Government Partnership Network.


 * 8:50 AM - 9:10 AM
   
   
   MAIN ROOM
   
   
   PANEL DISCUSSION - UTILISING AI FOR IMMEDIATE IMPACT: WORKING WITH LEGACY
   SYSTEMS AND DATA CHALLENGES
   
   
   KIT COLLINGWOOD
   
   ASSISTANT DIRECTOR, DIGITAL AND CUSTOMER SERVICE
   ROYAL BOROUGH OF GREENWICH
   
   
   
   This panel will discuss how local governments can leverage AI to work with
   existing legacy systems and imperfect data, addressing common challenges to
   make significant impacts now. The focus of this session will be on practical
   strategie...
   
   This panel will discuss how local governments can leverage AI to work with
   existing legacy systems and imperfect data, addressing common challenges to
   make significant impacts now. The focus of this session will be on practical
   strategies and solutions that can enable immediate benefits without requiring
   extensive data cleansing or system overhauls.
   
   Key conversation points:
   
   1. How can AI be integrated into existing legacy systems to enhance
   functionality and service delivery?
   2. What are the benefits of using AI with existing legacy systems instead of
   replacing them entirely?
   3. Strategies for utilising AI with imperfect or unstructured data.
   4. Practical examples of AI applications that have worked effectively with
   existing data limitations.


 * 9:10 AM - 9:50 AM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATIONS
   
   Interested in sponsoring?


 * 9:55 AM - 10:05 AM
   
   
   MAIN ROOM
   
   
   FOCUS GROUPS - WHEN WILL DATA SIT IN THE DRIVING SEAT FOR LOCAL AUTHORITIES?
   
   Let’s get into the nitty-gritty of data and its all-encompassing promise to
   guide our decisions. Local authorities are practically drowning in data, yet
   the vision of true ‘data-driven decision making’ often seems more like...
   
   Let’s get into the nitty-gritty of data and its all-encompassing promise to
   guide our decisions. Local authorities are practically drowning in data, yet
   the vision of true ‘data-driven decision making’ often seems more like a
   mirage. With so many moving parts, it’s easy to get lost in the noise. In
   this session, we’ll break the discussion into three critical areas, where
   we’ll collaborate and share actionable strategies to turn data into a real
   asset.


 * 10:10 AM - 10:40 AM
   
   
   FOCUS GROUP 1
   
   
   WHAT IS YOUR DATA STRATEGY?
   
   Discussion points:
   
   • What are the most critical data needs for our local government, and how can
   we prioritise them to maximise impact on public services and decision-making?
   • How can we effectively integrate and...
   
   Discussion points:
   
   • What are the most critical data needs for our local government, and how can
   we prioritise them to maximise impact on public services and decision-making?
   • How can we effectively integrate and share data across different
   departments to improve efficiency and collaboration?
   • What are the key challenges or barriers to implementing a comprehensive
   data strategy, and how can we overcome them?


 * 10:10 AM - 10:40 AM
   
   
   FOCUS GROUP 2
   
   
   DATA LITERACY AND CAPACITY
   
   Discussion points:
   
   • What level of data literacy is currently present among our staff, and what
   specific skills or knowledge areas need improvement?
   • What types of training or resources would be most effective in...
   
   Discussion points:
   
   • What level of data literacy is currently present among our staff, and what
   specific skills or knowledge areas need improvement?
   • What types of training or resources would be most effective in building our
   staff’s capacity to work with data, considering their diverse roles?
   • How can we build a culture that encourages data-driven decision-making and
   continuous learning within our organisations?


 * 10:10 AM - 10:40 AM
   
   
   FOCUS GROUP 3
   
   
   SECURE DATA AND ETHICAL USE
   
   Discussion points:
   
   • What are the most significant risks to data privacy and security in our
   current practices, and how can we mitigate these risks?
   • How should we address ethical concerns related to data use, su...
   
   Discussion points:
   
   • What are the most significant risks to data privacy and security in our
   current practices, and how can we mitigate these risks?
   • How should we address ethical concerns related to data use, such as bias,
   consent, and transparency, in our policies and practices?
   • What steps can we take to ensure compliance with relevant data protection
   laws and regulations while maintaining flexibility in data use for
   innovation?


 * 10:45 AM - 10:55 AM
   
   
   MAIN ROOM
   
   
   FOCUS GROUP RE-GROUP FOR FEEDBACK
   
   


 * 11:00 AM - 12:00 PM
   
   
   MAIN ROOM
   
   
   COFFEE BREAK AND BUSINESS MEETINGS
   
   15 minute meetings with suppliers who are offering solutions most relevant to
   your challenges. Please check the schedule on the back of your delegate pass
   for your meeting timings.


 * 12:05 PM - 12:25 PM
   
   
   MAIN ROOM
   
   
   ADAPTING TO CHANGE: POWER SHIFTS AND INCLUSION STRATEGIES FOR MODERN LOCAL
   AUTHORITIES
   
   Join Kit Collingwood for an insightful session that addresses the shifting
   role of local authorities amid financial constraints and the growing needs of
   the population. This session will explore critical themes such as the
   implications o...
   
   Join Kit Collingwood for an insightful session that addresses the shifting
   role of local authorities amid financial constraints and the growing needs of
   the population. This session will explore critical themes such as the
   implications of forcing services online, the power shifts within local
   governments, and the systemic barriers to inclusion that need to be overcome.
   Kit will provide insights into the extra efforts required to ensure digital
   inclusion, the skills necessary for leaders in this environment, and how to
   balance the digital transformation while avoiding exclusion.


 * 12:25 PM - 12:45 PM
   
   
   MAIN ROOM
   
   
   SPONSOR PRESENTATION
   
   Interested in sponsoring?


 * 12:50 PM - 1:30 PM
   
   
   MAIN ROOM
   
   
   PANEL DISCUSSION - ACCELERATING DIGITAL TRANSFORMATION: DOING MORE WITH LESS
   
   
   LOUISE BARTON
   
   PROGRAMME DIRECTOR
   NOTTINGHAMSHIRE
   
   
   
   
   MATTHEW WALLBRIDGE
   
   CHIEF DIGITAL AND INFORMATION OFFICER
   LONDON BOROUGH OF HILLINGDON
   
   
   
   This panel discussion will focus on the challenges and strategies of driving
   digital transformation in local government, emphasizing how to manage
   multiple initiatives simultaneously, achieve more with limited resources, and
   maintain a b...
   
   This panel discussion will focus on the challenges and strategies of driving
   digital transformation in local government, emphasizing how to manage
   multiple initiatives simultaneously, achieve more with limited resources, and
   maintain a balanced approach. The discussion will also explore maintaining
   momentum in change processes and upskilling the workforce to meet new digital
   demands.
   
   • How can local governments effectively prioritise and manage multiple
   digital transformation projects simultaneously?
   • What frameworks or methodologies can be used to ensure successful project
   management and delivery?
   • How can local governments sustain the momentum of digital transformation
   efforts over time?
   • How can local governments balance the need for rapid digital transformation
   with the necessity of maintaining stable and reliable services?
   • What strategies are effective for upskilling the existing workforce to meet
   new digital demands?
   • How can local governments create a culture of continuous learning and
   adaptability?


 * 1:30 PM - 1:35 PM
   
   
   MAIN ROOM
   
   
   CHAIR'S CLOSING REMARKS
   
   


 * 1:35 PM - 2:15 PM
   
   
   MAIN ROOM
   
   
   NETWORKING LUNCH
   
   An opportunity to connect with your peers and suppliers to talk over the
   learnings from the event. Lunch is served buffet style and a range of options
   are available to cater for different dietary requirements.



Register Now
 * Day 1
 * Day 2

Menu

 * 
 * Speakers
 * Agenda
 * Why Sponsor
   * Why Sponsor
   * Sponsors
 * Why Attend
 * CXPN
   * Register now
   * CXPN Agenda
   * Sponsor CXPN
 * Sponsor
 * Register


LGPN SOUTH 2024 AGENDA

Delivering tangible solutions for the public sector

LGPN is a unique, two-day learning and networking event which brings together
the most inspirational leaders and transformational suppliers in local
government to share cutting-edge insights, knowledge and experience. Our agenda
is carefully curated to address the most relevant and emerging challenges in the
sector.

DOWNLOAD south 2024 AGENDA


LGPN SOUTH 2024
21 - 22 NOVEMBER, RADISSON BLU, EDWARDIAN, HEATHROW


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Established in 2018, PNE specialises in bringing together senior leaders across
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collaborate, network and innovate through face-to-face events and cutting-edge
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speakers an outstanding experience. Since inception, we have grown rapidly year
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