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Submission: On May 24 via api from US — Scanned from DE
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INSTACART+ CREDIT BACK
Instacart+ members receive 5% credit back on eligible pickup orders from
participating retailers. If this benefit is available with your subscription, it
will appear when you place an eligible pickup order.
This benefit isn’t currently available with all retailers. The credit is
automatically added to your Instacart account, and you can use it on any future
pickup or delivery order.
Your credits won’t expire unless you don’t place an order on the Instacart
platform for a period of 12 months.
RESTRICTIONS
Some restrictions apply when earning this credit—
* Earn 5% credit back on pickup orders only.
* The 5% credit back is only earned on your subtotal, and doesn’t include tips,
taxes, and fees.
* You can’t earn credit on alcohol or prescription items.
* You can’t earn credit back on the value of any item in excess of $150 or
above.
There are also some restrictions when spending this earned credit—
* You can’t use credit to purchase alcohol or prescription items.
Instacart may update these restrictions in the future.
USING YOUR CREDITS
Credits automatically apply to your next pickup or delivery order at checkout.
You can confirm your credit applied at checkout on the Place order page.
1. Scroll down to Apply credits & promotions.
2. Here you’ll see a checked green box with the credit amount listed that
applies to your order.
VIEW EARNED CREDIT ON ORDER RECEIPT
To see the estimated credit back you could receive after placing your pickup
order—
1. At checkout, look under the Instacart+ Savings section.
2. Look for the Estimated credit back line item.
* Here you’ll see how much credit back you could receive from your order.
Note: If you didn’t receive as much credit back as originally expected, your
order may have contained items listed within the restrictions above.
Once a shopper has completed your order, the final credit amount may change due
to—
* Item out of stock.
* Replacement item price is different from requested item price.
* Issue reported on an item after picking up.
To see the actual credit back you received after your pickup order is complete—
1. Log in to your Instacart account.
2. Select the 3 horizontal lines in the upper left-hand corner.
3. Select Your orders.
4. Select View order detail next to the order receipt you want to view.
5. Select View receipt.
6. Scroll to the bottom of the receipt and look for Credit back from order with
a yellow bolt icon next to it.
* Here you’ll see how much credit back you received for your order.
VIEW CREDITS APPLIED ON ORDER
You can see Instacart+ credits applied to an order at checkout and on the order
receipt under subtotal—
1. At checkout, look under the Payment Method section.
2. You’ll see an Apply Instacart credits checkbox.
* This box is automatically checked for you but you can uncheck if you don’t
want to save the credits for another order.
3. The line item under the subtotal shows the amount of Instacart credits that
applied to your order.
VIEW CREDITS IN INSTACART ACCOUNT
You can see Instacart credits and their expiration dates in your Instacart
account—
1. Log in to your Instacart account.
2. Select the 3 horizontal lines in the upper left-hand corner.
3. Select Credits, promos, and gift cards.
4. Under Instacart+ and gift card credits you’ll see how much credit you have
available.
5. Select View credit history to see credit balance adjustments.
TERMS AND CONDITIONS
For the full terms and conditions, visit our Instacart+ promotional terms and
conditions Help Center article.
STILL NEED HELP?
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ARE YOU A SENIOR?
Contact our dedicated Senior Support Service if you need help getting started or
with an existing order.
1.844.981.3433
Daily: 8am - 11pm ET
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* Pricing, Discounts, & Fees
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Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
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Play and the Google Play logo are trademarks of Google LLC. Terms for Free
Delivery (First Order): Offer valid on first order made through Instacart with a
minimum basket size as set forth in the offer promotion. Offer expires on the
date indicated in the user’s account settings or displayed in the offer
promotion. View more details here.
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