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Call Us 1-800-310-4604 │ Info@LiquidityServices.com
 * Our History
 * Careers
 * Investors
 * Contact Us

 * Solutions
   * Industrial Solutions
     * Surplus Management
     * Asset Sales & Marketing
     * Asset Valuation
     * Sell Direct
   * Retail Solutions
     * Asset Recovery
     * e-Commerce
     * Seller Self-Service
   * Government Solutions
     * Asset Sales & Marketing
     * Seller Self-Service
 * Buy Surplus
 * Industries
   * Aerospace & Defense
   * Automotive Manufacturing
   * Biopharmaceuticals
   * Consumer Brands & OEMs
   * Electronics Manufacturing
   * Energy
   * Fast-Moving Consumer Goods
   * Government
   * Industrial Manufacturing
   * Mining & Large Construction
   * Retail
   * Transportation
 * Case Studies
   * Seller Case Studies
   * Buyer Case Studies
   * Education Center
 * Company
   * Why Liquidity Services
   * Our History
   * Social Responsibility
   * Core Values
   * Leadership
   * News & Press
   * Blog
   * Contact Us



 * Solutions
   * Industrial Solutions
     * Surplus Management
     * Asset Sales & Marketing
     * Asset Valuation
     * Sell Direct
   * Retail Solutions
     * Asset Recovery
     * e-Commerce
     * Seller Self-Service
   * Government Solutions
     * Asset Sales & Marketing
     * Seller Self-Service
 * Buy Surplus
 * Industries
   * Aerospace & Defense
   * Automotive Manufacturing
   * Biopharmaceuticals
   * Consumer Brands & OEMs
   * Electronics Manufacturing
   * Energy
   * Fast-Moving Consumer Goods
   * Government
   * Industrial Manufacturing
   * Mining & Large Construction
   * Retail
   * Transportation
 * Case Studies
   * Seller Case Studies
   * Buyer Case Studies
   * Education Center
 * Company
   * Why Liquidity Services
   * Our History
   * Social Responsibility
   * Core Values
   * Leadership
   * News & Press
   * Blog
   * Contact Us


Leading Global Retailer Boosts Recovery by 2x

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LEADING GLOBAL RETAILER BOOSTS RECOVERY BY 2X


2X INCREASE


IN RECOVERY


THOUSANDS


MORE BUYERS


INCREASED


EFFICIENCY


LOWER


COSTS


BACKGROUND

One of the world’s largest international online home decorating retailers, with
more than 30 million products, came to us with a need for a customized reverse
logistics operation that could handle both peak returns volume and excess
inventory without interrupting their day-today operations.

Before Liquidity Services, the retailer relied on a business to business (B2B)
auction marketplace and managed buyers themselves. However, this model could not
support their growing volume. It resulted in product sitting too long in the
distribution center (DC), a limited pool of buyers that required time and effort
to manage, and a shortage of DC space needed for forward sales.


Liquidity Services manages all labor and resources, including providing drivers
and transportation.


SOLUTION

Liquidity Services implemented a multi-pronged operation to support peak volumes
and improve their total recovery value.

STORAGE AND TRANSPORTATION

To lower their transportation costs, we leased a dedicated building for them,
located near their DC. Next, we provided a pool of trailers to hold their excess
inventory. The retailer loads the trailers and provides a manifest. Liquidity
Services manages all labor and resources, including providing drivers and
transportation – on average, for eight round trips per day.

This strategy continues to save them space, labor, time, and hassle. Not only
does it eliminate the need for a third-party carrier to schedule pickups, it
also eliminates most overtime labor and frees up space in their DC for more
valuable merchandise. It’s an ideal approach for high volume facilities that
require operational efficiency.

DISPOSITIONING

After we receive their product in our warehouse, we liquidate it in the most
strategic channel:

 * B2B (business to business) auction sales for full truck loads (FTLs) or
   pallets at liquidation.com
 * B2B negotiated sales to a large pool of qualified buyers
 * D2C (direct to consumer) sales at secondipity.com for lightweight single
   items and AllSurplus Deals, with curbside pickup for high-value single items

By employing multiple channels, we match the type of product to the most
suitable buyer—improving recovery, velocity, and reaching thousands more
customers while protecting their brand. Liquidity Services manages all buyer
relationships and transactions, so the retailer doesn’t have to.


RESULTS

By focusing on total recovery value, Liquidity Services was able to double this
retailer’s recovery rate and significantly lower costs.In the DC, the retailer
gained a single point of contact, shuttle service to and from the dock to the
building and achieved their goal of operational excellence.For their liquidation
strategy, we exposed the retailer to more buyers and eliminated touches to the
end user, resulting in higher recovery rates.


MULTI-CHANNEL PLATFORM SOLUTION | HIGHER NET RECOVERY THROUGH CHANNEL
OPTIMIZATION


ONLINE B2B

 * Cartons, pallets, & truckloads
 * 4.8 million registered buyers
 * Over 1700 active sellers
 * Product in any condition


B2B NEGOTIATED SALES

 * High-volume truckload
 * 13,000 registered buyers
 * High-volume programs
 * International sales


D2C

 * Single unit sales
 * New, refurbished or open box
 * Customer website and storefront
 * Dropship to major retailers


D2C

 * Single unit auctions
 * High-value items
 * Onsite pickup


FOR REVERSE SUPPLY CHAIN SOLUTIONS CONFIGURED TO MEET YOUR UNIQUE BUSINESS
NEEDS, TRUST LIQUIDITY SERVICES. GET IN TOUCH WITH US TODAY.


CALL US AT 800.310.4604 EXT. 5500 OR EMAIL
BUSINESSDEVELOPMENT@LIQUIDITYSERVICES.COM.

Download PDF
More Sales Methods. Higher Recovery.
Contact Us



PROVEN SOLUTIONS

 * Industrial Solutions
 * Retail Solutions
 * Government Solutions


ABOUT US

 * Investors
 * Our History
 * Careers
 * News & Press
 * Contact Us


RECENT CASE STUDIES




CONTACT US

6931 Arlington Road
Second Floor
Bethesda, MD 20814 Phone: 1-800-310-4604 E-Mail: Info@LiquidityServices.com
© 2022 Liquidity Services, Inc. | Supplier Code of Conduct | Privacy Policy
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