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www.support.com Open in urlscan Pro
13.35.253.2  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://www.support.com/
Effective URL: https://www.support.com/
Submission: On February 20 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 16 HTTP transactions. The main IP is 13.35.253.2, located in Seattle, United States and belongs to AMAZON-02, US. The main domain is www.support.com.
TLS certificate: Issued by Amazon on October 8th 2019. Valid for: a year.
This is the only time www.support.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 7 13.35.253.2 16509 (AMAZON-02)
6 152.195.132.202 15133 (EDGECAST)
2 2a04:4e42:400... 54113 (FASTLY)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2606:4700:10:... 13335 (CLOUDFLAR...)
16 5
7    13.35.253.2 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-253-2.fra6.r.cloudfront.net
www.support.com
6    152.195.132.202 (United States)

ASN15133 (EDGECAST, US)
cdn.cookielaw.org
2    2a04:4e42:400::621 (Ascension Island)

ASN54113 (FASTLY, US)
polyfill.io
1    2a02:26f0:6c00:19c::19fd (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
p.typekit.net
1    2606:4700:10::6814:b944 (United States)

ASN13335 (CLOUDFLARENET, US)
geolocation.onetrust.com
Apex Domain
Subdomains		 Transfer
7 support.com
www.support.com
765 KB
6 cookielaw.org
cdn.cookielaw.org
120 KB
2 polyfill.io
polyfill.io
744 B
1 onetrust.com
geolocation.onetrust.com
457 B
1 typekit.net
p.typekit.net
334 B
16 5
Domain Requested by
7 www.support.com 1 redirects www.support.com
6 cdn.cookielaw.org www.support.com
cdn.cookielaw.org
2 polyfill.io www.support.com
1 geolocation.onetrust.com cdn.cookielaw.org
1 p.typekit.net www.support.com
16 5

This site contains links to these domains. Also see Links.

Domain
corporate.support.com
onetrust.com
Subject Issuer Validity Valid
support.com
Amazon		 2019-10-08 -
2020-11-08		 a year crt.sh
sa437gl.wpc.edgecastcdn.net
DigiCert SHA2 Secure Server CA		 2018-05-17 -
2020-08-19		 2 years crt.sh
f3.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3		 2019-05-29 -
2020-04-23		 a year crt.sh
*.typekit.net
DigiCert SHA2 Secure Server CA		 2019-12-06 -
2021-12-10		 2 years crt.sh
*.onetrust.com
DigiCert SHA2 Secure Server CA		 2018-03-12 -
2020-06-14		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://www.support.com/
Frame ID: A0D6078268C675F0029943EFC2C3EF11
Requests: 16 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://www.support.com/ HTTP 301
    https://www.support.com/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
  • headers server /^AmazonS3$/i
Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
Overall confidence: 100%
Detected patterns
  • headers server /^AmazonS3$/i

Page Statistics

16
Requests

100 %
HTTPS

60 %
IPv6

5
Domains

5
Subdomains

5
IPs

2
Countries

887 kB
Transfer

3414 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://www.support.com/ HTTP 301
    https://www.support.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

16 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.support.com/
Redirect Chain
  • http://www.support.com/
  • https://www.support.com/
5 KB
2 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a32811bbb2bd4096d28172cc67e69e4cfbc39ca26b18e9a09eac6c37089c8d8b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
www.support.com
:scheme
https
:path
/
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status
200
content-type
text/html; charset=utf-8
content-length
1858
x-amz-id-2
QXL+75m2U8DDj+rgYzMeEMkFkXGGwyjTHmSxJ4JAh9P/m312sXNukZYp7wF+B0XJAPrgF6L53kc=
x-amz-request-id
9AC52B7593B6A039
date
Tue, 18 Feb 2020 01:09:24 GMT
last-modified
Thu, 13 Feb 2020 21:49:51 GMT
etag
"17b2043ba3951bfa26891ec25f83368c"
cache-control
max-age=0, no-cache, no-store, must-revalidate
content-encoding
gzip
expires
Wed, 11 Jan 1984 05:00:00 GMT
accept-ranges
bytes
server
AmazonS3
strict-transport-security
max-age=63072000; includeSubdomains; preload
x-content-type-options
nosniff
x-frame-options
DENY
x-xss-protection
1; mode=block
referrer-policy
same-origin
x-cache
Hit from cloudfront
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA6-C1
x-amz-cf-id
_EysfWe_3_I2w_gPy6XcXKFyzDjwWJW7eV8iFFr9_svM_agI1LzCgQ==

Redirect headers

Server
CloudFront
Date
Thu, 20 Feb 2020 04:01:33 GMT
Content-Type
text/html
Content-Length
183
Connection
keep-alive
Location
https://www.support.com/
X-Cache
Redirect from cloudfront
Via
1.1 c05282a87474a55ae2a8dd2aa77d1233.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA6-C1
X-Amz-Cf-Id
9bTtEDSDNqnlr7QZTHhtUdHdoPcZWnphv2AoD4o4b0OMOcsiGVSaAw==
otSDKStub.js
cdn.cookielaw.org/scripttemplates/ 		63 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
152.195.132.202 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECAcc (ama/8AAA) /
Resource Hash
e27295c951f677e5ef1abe4936a03b1c7cc222ac73d386e18c18b27d2c8ec4b3

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

x-ms-blob-type
BlockBlob
date
Thu, 20 Feb 2020 04:01:33 GMT
content-encoding
gzip
content-md5
rYWgykKsYj7w9sNyIzPJSw==
age
13743
x-cache
HIT
status
200
content-length
16692
x-ms-lease-status
unlocked
last-modified
Fri, 07 Feb 2020 12:01:40 GMT
server
ECAcc (ama/8AAA)
etag
0x8D7ABC57DAB403D
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
ff7f798a-e01e-009b-5282-e755de000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Length,Date,Transfer-Encoding
cache-control
max-age=14400
x-ms-version
2009-09-19
accept-ranges
bytes
expires
Thu, 20 Feb 2020 08:01:33 GMT
vendors~main.bcca026997a9a3a84be4.css
www.support.com/app/ 		61 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.support.com/app/vendors~main.bcca026997a9a3a84be4.css?dca7adccb041f1172dff
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ae7ea6e5ddc98958db096db16768f6e75e64c79e0f7361b3a9a28136aa4d1d40
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.support.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

date
Sat, 15 Feb 2020 03:39:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-amz-request-id
351E6633CC73BF4E
x-cache
Hit from cloudfront
status
200
content-length
6142
x-amz-id-2
V23PwPwiU+SF4wrGgYtkEpb/M+p/l2FqXNb5kXWvrB+Z6PRBE9E9HSpZtp7ivqc9Btu0XEE1klQ=
referrer-policy
same-origin
last-modified
Thu, 13 Feb 2020 00:44:26 GMT
server
AmazonS3
x-frame-options
DENY
etag
"7fe9ba4eb295a3c384a5cdd71d03dea3"
strict-transport-security
max-age=63072000; includeSubdomains; preload
content-type
text/css; charset=utf-8
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-xss-protection
1; mode=block
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
siPIa4BXvCjEVCZfyUeOkPIiYA2bCctxzfZnVNTrz__YHl7uhbfkCw==
main.631c8633f2ce09d39deb.css
www.support.com/app/ 		164 KB
29 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.support.com/app/main.631c8633f2ce09d39deb.css?dca7adccb041f1172dff
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bcd818bd1aeddb132f5685e63ab37f2dd9c081f3d8a84ccdc868ebd4dcfdb1e1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.support.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

date
Sat, 15 Feb 2020 03:14:46 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-amz-request-id
512254D3626C2A87
x-cache
Hit from cloudfront
status
200
content-length
28787
x-amz-id-2
k3z5hXNSVAuLFWfbdwRnfkFx+G195lpxidGtLLrOEy5/auFq+R2/40CU+dTBVl0QKu8PSa+IpPE=
referrer-policy
same-origin
last-modified
Thu, 13 Feb 2020 21:49:51 GMT
server
AmazonS3
x-frame-options
DENY
etag
"82820db1a578fd7b4259d245aa0349e4"
strict-transport-security
max-age=63072000; includeSubdomains; preload
content-type
text/css; charset=utf-8
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-xss-protection
1; mode=block
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
SVAohHPnVoHWUQMse5NiJORuG87t5DhECNkWyHjLtiFMhgcW1Ql0Ww==
polyfill.min.js
polyfill.io/v3/ 		72 B
599 B 		Script
General
Check archive.org
Download Go to
Full URL
https://polyfill.io/v3/polyfill.min.js?features=Promise
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:400::621 , Ascension Island, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
aaecd144d2b8763b2fa5c91f09778294363cef363c10504205f4203922644d11
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff

Request headers

Origin
https://www.support.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

strict-transport-security
max-age=31536000; includeSubdomains; preload
content-encoding
br
x-content-type-options
nosniff
age
8687889
normalized-user-agent
chrome/74.0.0
detected-user-agent
Chrome/74.0.3729
status
200
date
Thu, 20 Feb 2020 04:01:33 GMT
request_came_from_shield
FRA
server-timing
HIT-CLUSTER, fastly;desc="Edge time";dur=1, MISS-CLUSTER, fastly;desc="Edge time";dur=12
content-length
74
referrer-policy
origin-when-cross-origin
etag
W/"4a-0YzerNXBRrNJGZVel+UbfbUNDZs"
vary
User-Agent, Accept-Encoding
access-control-allow-methods
GET,HEAD,OPTIONS
content-type
text/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, s-maxage=31536000, max-age=604800, stale-while-revalidate=604800, stale-if-error=604800
accept-ranges
bytes
timing-allow-origin
*
dependent.f526808c0401eef968c2bbecff44eed8.js
www.support.com/app/ 		2 MB
461 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.support.com/app/dependent.f526808c0401eef968c2bbecff44eed8.js
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d060fb58d3bda27cdf48d98fafc17cc207614c17d763de12d08fb7874896824c
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.support.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Mon, 17 Feb 2020 03:30:22 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-amz-request-id
1214490CB8918092
x-cache
Hit from cloudfront
status
200
content-length
470415
x-amz-id-2
uVZlNeed7QfJ0ZNtFFzPvt/YtsDfahwZkSa8othdeKmEAmEEdEXwafKpSpAdhNJTQ1i1aFlZbMc=
referrer-policy
same-origin
last-modified
Thu, 13 Feb 2020 00:44:25 GMT
server
AmazonS3
x-frame-options
DENY
etag
"f8b99dfc3ea39b5c2613826da778b49c"
strict-transport-security
max-age=63072000; includeSubdomains; preload
content-type
application/javascript
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-xss-protection
1; mode=block
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
95_Q023DL46UXHDxd3b0B7gI0Eh6BQUxNT1XRYos2CpyLEdCjKqRBQ==
vendors~main.3580be6b739451cd6bac.js
www.support.com/app/ 		448 KB
136 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.support.com/app/vendors~main.3580be6b739451cd6bac.js?dca7adccb041f1172dff
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9998866ca9ac398fe117bd073135b543d1f9f0efaaec8edb78b15089e049ac9a
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.support.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 13 Feb 2020 21:50:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-amz-request-id
1B3D4A41D461105C
x-cache
Hit from cloudfront
status
200
content-length
138104
x-amz-id-2
tGjo66uO7/BAhg9XdJvEKA15wRQf8JUVPTqzr6YE8zMuBy3fXiTKI1PdfgkhGFOk8UdqhIDROJE=
referrer-policy
same-origin
last-modified
Thu, 13 Feb 2020 00:44:26 GMT
server
AmazonS3
x-frame-options
DENY
etag
"462961938ad688ede005a3c14c30bb0f"
strict-transport-security
max-age=63072000; includeSubdomains; preload
content-type
application/javascript
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-xss-protection
1; mode=block
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
jQ4s4YeKXnpcxOaesgwIIJ7baMmhuDAzEp1RjqwD3LIrW0eyfkBPXw==
main.e0d2ae02be6116979b05.js
www.support.com/app/ 		548 KB
131 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.support.com/app/main.e0d2ae02be6116979b05.js?dca7adccb041f1172dff
Requested by
Host: www.support.com
URL: https://www.support.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.35.253.2 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-2.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3027e5241f84032a2b35d07b175df2c22b56a04d3945f64f1403be6af11061b0
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.support.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 13 Feb 2020 21:49:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-amz-request-id
5951388CF36FD9DC
x-cache
Hit from cloudfront
status
200
content-length
133535
x-amz-id-2
V4TloClf7AUn+zPINhXgBMIepR5UTPUoAIC8hxrJn7oy4S4MvPk4RAhaNuR3yBToA0gtmqiBRrU=
referrer-policy
same-origin
last-modified
Thu, 13 Feb 2020 21:49:51 GMT
server
AmazonS3
x-frame-options
DENY
etag
"e8f135e9759c0871d1defc301a2afc7e"
strict-transport-security
max-age=63072000; includeSubdomains; preload
content-type
application/javascript
via
1.1 21da0a66bafe2c8de8be4a4d8039346b.cloudfront.net (CloudFront)
x-xss-protection
1; mode=block
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
x-amz-cf-id
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43518e16-d990-43a7-87f9-7497077262a0.json
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Verdicts & Comments Add Verdict or Comment

44 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate object| OneTrustStub string| OnetrustActiveGroups string| OptanonActiveGroups object| dataLayer function| __cmp function| __tcfapi function| receiveOTMessage function| OptanonWrapper object| supportConfig function| showBanner function| showBannerOnClick function| showBannerOnScroll function| removeListeners object| recurly function| RGBColor object| PF object| draw2d object| ROUTER_RECTS object| easyXDM object| __core-js_shared__ object| core object| regeneratorRuntime object| Base64 object| NexusConnectSDK function| $ function| jQuery function| Tweenable function| eve function| Raphael object| FRaphael function| canvg function| Class object| process object| debug boolean| initializing object| webpackJsonp object| vd object| otStubData function| jsonFeed object| Optanon object| OneTrust string| otInit

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