in.servify.tech Open in urlscan Pro
3.7.101.187  Public Scan

Submitted URL: https://bwhqt5mv.r.ap-south-1.awstrack.me/L0/https:%2F%2Fin.servify.tech%2Ftermsandconditions%2Fservify%2F/1/0109018e319da3a4-4924d133-b22...
Effective URL: https://in.servify.tech/termsandconditions/servify
Submission: On March 12 via manual from US — Scanned from US

Form analysis 0 forms found in the DOM

Text Content

About cookies on this site

We use cookies to collect and analyse information on site performance and usage,
to provide social media features and to enhance and customise content and
advertisements.

Learn more

Cookie settingsDeny all
Allow all cookies

About cookies on this site

 * Cookie settings
 * Cookie declaration

Cookies used on the site are categorized and below you can read about each
category and allow or deny some or all of them. When categories than have been
previously allowed are disabled, all cookies assigned to that category will be
removed from your browser. Additionally you can see a list of cookies assigned
to each category and detailed information in the cookie declaration.

Learn more

Allow all cookiesDeny all


Necessary cookies

Some cookies are required to provide core functionality. The website won't
function properly without these cookies and they are enabled by default and
cannot be disabled.



Preferences

Preference cookies enables the web site to remember information to customize how
the web site looks or behaves for each user. This may include storing selected
currency, region, language or color theme.



Analytical cookies

Analytical cookies help us improve our website by collecting and reporting
information on its usage.



Marketing cookies

Marketing cookies are used to track visitors across websites to allow publishers
to display relevant and engaging advertisements. By enabling marketing cookies,
you grant permission for personalized advertising across various platforms.

Cookie consent by CookieHub

Cookies used on the site are categorized and below you can read about each
category and allow or deny some or all of them. When categories than have been
previously allowed are disabled, all cookies assigned to that category will be
removed from your browser. Additionally you can see a list of cookies assigned
to each category and detailed information in the cookie declaration.

Learn more

Necessary cookies

Some cookies are required to provide core functionality. The website won't
function properly without these cookies and they are enabled by default and
cannot be disabled.

Necessary cookiesNameHostnamePathExpiryTagsXSRF-TOKEN.servify.tech/2 hours

Used by Servify to maintain unique information to every visitor visiting the
site.

servify_session.servify.tech/2 hours

Used by Servify to keep unique data across multiple HTTP requests.

country.servify.tech/2 hours

Use by Servify to maintain the and provide better user experience from users
across the world.

cookiehub.servify.tech/365 days

Used by CookieHub to store information about whether visitors have given or
declined the use of cookie categories used on the site.

XSRF-TOKENservify.tech/2 hours

Used by Servify to maintain unique information to every visitor visiting the
site.

servify_sessionservify.tech/2 hours

Used by Servify to keep unique data across multiple HTTP requests.

XSRF-TOKENglobal.servify.tech/2 hours

Used by Servify to maintain unique information to every visitor visiting the
site.

servify_sessionglobal.servify.tech/2 hours

Used by Servify to keep unique data across multiple HTTP requests.

Preferences

Preference cookies enables the web site to remember information to customize how
the web site looks or behaves for each user. This may include storing selected
currency, region, language or color theme.

PreferencesNameHostnamePathExpiryTags_ga.servify.tech/2 hours

Contains a unique identifier used to determine that two distinct hits belong to
the same user across browsing sessions.

_gid.servify.tech/2 hours

Contains a unique identifier used to determine that two distinct hits belong to
the same user across browsing sessions.

countryglobal.servify.tech/2 hours

Use by Servify to maintain the and provide better user experience from users
across the world.

lidc.linkedin.com/1 day3rd party

Used by LinkedIn for routing.

li_gc.linkedin.com/180 days3rd party

Used by LinkedIn to store consent of guests regarding the use of cookies for
non-essential purposes

Analytical cookies

Analytical cookies help us improve our website by collecting and reporting
information on its usage.

Analytical cookiesNameHostnamePathExpiryTags_ga.global.servify.tech/400 days

Contains a unique identifier used to determine that two distinct hits belong to
the same user across browsing sessions.

_gid.global.servify.tech/1 day

Contains a unique identifier used to determine that two distinct hits belong to
the same user across browsing sessions.

_gat_*.global.servify.tech/1 hour

Used by Google Analytics to throttle request rate (limit the collection of data
on high traffic sites)

bcookie.linkedin.com/365 days3rd party

This is a Microsoft MSN 1st party cookie for sharing the content of the website
via social media.

Marketing cookies

Marketing cookies are used to track visitors across websites to allow publishers
to display relevant and engaging advertisements. By enabling marketing cookies,
you grant permission for personalized advertising across various platforms.

Marketing cookiesNameHostnamePathExpiryTagsli_sugr.linkedin.com/90 days3rd party

Used by LinkedIn to make a probabilistic match of a user's identity outside the
Designated Countries

UserMatchHistory.linkedin.com/30 days3rd party

Contains a unique identifier used by LinkedIn to determine that two distinct
hits belong to the same user across browsing sessions.

AnalyticsSyncHistory.linkedin.com/30 days3rd party

Used by LinkedIn to store information about the time a sync with the
lms_analytics cookie took place for users in the Designated Countries

bscookie.www.linkedin.com/365 days3rd party

Used by the social networking service, LinkedIn, for tracking the use of
embedded services.

Cookie consent by CookieHub

Save settings
Cookie settings
 * Home
 * About
   
    * What We Do
    * Who We Are

 * Careers
 *    India
    *     
      Global
    *     
      USA
    *     
      UK
    *     
      Canada
    *     
      Europe
    *     
      Turkey


SERVIFY


SERVICE LEE TECHNOLOGIES PRIVATE LIMITED


TERMS AND CONDITIONS (“AGREEMENT”)

Last updated: May 21 st , 2018

1. CONTRACTUAL RELATIONSHIP

These Terms of Use (“Terms”) govern the access or use by you, an individual,
from within any country in the world (including the United States and its
territories and possessions and Mainland China) of applications, websites,
content, products, and services (the “Services”) made available by Service Lee
Technologies Private Limited, a private limited liability company incorporated
in India under the Companies Act 2013, having its registered office at 1022, 2nd
Floor, Building No.: 10, Solitaire Corporate Park, Andheri-Kurla Road, Andheri –
East, Mumbai – 400 093, Maharashtra, India and through its subsidiaries and
affiliates (collectively and individually known as “Servify”). You or Servify
will be called individually as “Party” and collectively as “Parties”.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by
these Terms, which establishes a contractual relationship between you and
Servify. If you do not agree to these Terms, you may not access or use the
Services. These Terms expressly supersede prior agreements or arrangements with
you. Servify may immediately terminate these Terms or any Services with respect
to you, or generally cease offering or deny access to the Services or any
portion thereof, at any time for any reason.

Supplemental terms may apply to certain Services, such as policies for a
particular event, activity or promotion, and such supplemental terms will be
disclosed to you in connection with the applicable Services. Supplemental terms
are in addition to, and shall be deemed a part of, the Terms for the purposes of
the applicable Services. Supplemental terms shall prevail over these Terms in
the event of a conflict with respect to the applicable Services.

Servify may amend the Terms related to the Services from time to time.
Amendments will be effective upon Servify’s posting of such updated Terms at
this location or the amended policies or supplemental terms on the applicable
Service. Your continued access or use of the Services after such posting
constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services
is as provided in Servify’s Privacy Policy located at servify.tech/privacy/.
Servify may provide to a claims processor or an insurer any necessary
information (including your contact information) if there is a complaint,
dispute or conflict, or acting as a Master Policy Holder in case of Insurance
backed Services which may include a claim, involving you and a Third Party
Provider (including independent third party repair service provider or
independent third party logistics providers of Servify) and such information or
data is necessary to resolve the complaint, dispute or conflict or deliver
Services.

2. THE SERVICES

The Services constitute a technology platform that enables users of Servify’s
mobile applications or websites provided as part of the Services (each, an
“Application”) to arrange and schedule purchase, repair, sell and/or logistics
services through independent third party providers of such services, including
independent third party sellers, independent third party buyers, independent
third party repair service providers and independent third party logistics
providers under agreement with Servify or certain of Servify’s affiliates
(“Third Party Providers”). Unless otherwise agreed by Servify in a separate
written agreement with you, the Services are made available solely for your
personal, noncommercial use. YOU ACKNOWLEDGE THAT SERVIFY DOES NOT PROVIDE SALES
SERVICES OR PURCHASE SERVICES OR REPAIR SERVICES OR LOGISTICS SERVICES; OR
FUNCTION AS A SELLER OR A PURCHASER OR A REPAIR SERVICE PROVIDER OR LOGISTICS
PROVIDER AND THAT ALL SUCH SELLER SERVICES OR PURCHASE SERVICES OR REPAIR
SERVICES OR LOGISTICS SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY
CONTRACTORS WHO ARE NOT EMPLOYED BY SERVIFY OR ANY OF ITS AFFILIATES.

License.

Subject to your compliance with these Terms, Servify grants you a limited,
non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i)
access and use the Applications on your personal device solely in connection
with your use of the Services; and (ii) access and use any content, information
and related materials that may be made available through the Services, in each
case solely for your personal, noncommercial use. Any rights not expressly
granted herein are reserved by Servify and Servify’s licensors.

Restrictions.

You may not: (i) remove any copyright, trademark or other proprietary notices
from any portion of the Services; (ii) reproduce, modify, prepare derivative
works based upon, distribute, license, lease, sell, resell, transfer, publicly
display, publicly perform, transmit, stream, broadcast or otherwise exploit the
Services except as expressly permitted by Servify; (iii) decompile, reverse
engineer or disassemble the Services; (iv) link to, mirror or frame any portion
of the Services; (v) cause or launch any programs or scripts for the purpose of
scraping, indexing, surveying, or otherwise data mining any portion of the
Services or unduly burdening or hindering the operation and/or functionality of
any aspect of the Services; or (vi) attempt to gain unauthorized access to or
impair any aspect of the Services or its related systems or networks.

Provision of the Services.

You acknowledge that portions of the Services may be made available under
Servify’s various brands or request options associated with sales, purchase,
repair or logistics, including the service request brands currently referred to
as “Servify,” “Servicingly,” “Before anyone else,” “Suuma,” “Zuuma,” “Onesumer,”
“Servumer,” “Servify++,” “ServifyEXCL,” and “ServifyLUXE”. You also acknowledge
that the Services may be made available under such brands or request options by
or in connection with: (i) certain of Servify’s subsidiaries and affiliates; or
(ii) independent Third Party Providers and their associates, including
independent third party sellers, independent third party buyers, independent
third party repair service providers and independent third party logistics
providers or holders of similar permits, authorizations or licenses.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party
services, products, warranty and content (including advertising) that Servify
may not control directly. You acknowledge that different terms of use, warranty
and privacy policies may apply to your use of such third party services, product
and content. Servify does not endorse such third party services, product,
warranty and content and in no event shall Servify be responsible or liable for
any products, warranty or services of such third party providers. Additionally,
Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or
their applicable international subsidiaries and affiliates will be third-party
beneficiaries to this contract if you access the Services using Applications
developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered
mobile devices, respectively. These third party beneficiaries are not parties to
this contract and are not responsible for the provision or support of the
Services in any manner. Your access to the Services using these devices is
subject to terms set forth in the applicable third party beneficiary’s terms of
service.

Pickup and Drop Service for Devices During Repair.

Servify may, at its sole discretion, offer pickup and drop-off (PUDO) services
for repair at select locations and for select brands and devices. These services
may be charged or complimentary depending on the benefits available to the
customer. Servify may avail the services of third party service providers for
the fulfilment of PUDO services. Servify and its associates or third party
vendors or contractors or sub-contractors shall undertake reasonable care to
ensure the safety of the devices during transit. Servify may, at its discretion,
also provide reasonable and commercially viable compensation in case of loss to
the device during transit. The customer agrees to such compensation as
determined by Servify as final and binding compensation for the device lost in
transit or while in the custody of Servify for repair.

Ownership.

The Services and all rights therein are and shall remain Servify’s property or
the property of Servify’s licensors. Neither these Terms nor your use of the
Services convey or grant to you any rights: (i) in or related to the Services
except for the limited license granted above; or (ii) to use or reference in any
manner Servify’s company names, logos, product and service names, trademarks or
services marks or those of Servify’s licensors.

3. YOUR USE OF THE SERVICES

User Accounts.

In order to use most aspects of the Services, you must register for and maintain
an active personal user Services account (“Account”). You must be at least 18
years of age, or the age of legal majority in your jurisdiction (if different
than 18), to obtain an Account. Account registration requires you to submit to
Servify certain personal information, such as your name, address, mobile phone
number, as well as in some cases at least one valid payment method (either a
credit card or accepted payment partner). You agree to maintain accurate,
complete, and up-to-date information in your Account. Your failure to maintain
accurate, complete, and up-to-date Account information, including having an
invalid or expired payment method on file, may result in your inability to
access and use the Services or Servify’s termination of these Terms with you.
You are responsible for all activity that occurs under your Account, and you
agree to maintain the security and secrecy of your Account username and password
at all times. Unless otherwise permitted by Servify in writing, you may only
possess one Account.

User Requirements and Conduct.

The Service is not available for use by persons under the age of 18 or the age
of legal majority in your jurisdiction (if different than 18). You may not
authorize third parties to use your Account, and you may not allow persons under
the age of 18 to receive Services from Third Party Providers unless they are
accompanied by you. You may not assign or otherwise transfer your Account to any
other person or entity. You agree to comply with all applicable laws when using
the Services, and you may only use the Services for lawful purposes (e.g., no
sales of unlawful or hazardous materials or purchase of unlawful services). You
will not, in your use of the Services, cause nuisance, annoyance, inconvenience,
or property damage, whether to the Third Party Provider or any other party. In
certain instances you may be asked to provide proof of identity to access or use
the Services, and you agree that you may be denied access to or use of the
Services if you refuse to provide proof of identity. You also agree and warrant
Servify that you will not contract the Third Party Providers of Servify or their
associates to obtain any services bypassing Servify by obtaining such Third
Party Service Provider or associate details through Servify or the Application
of Servify.

Text Messaging and Notifications.

By creating an Account, you agree that the Services may send you informational
text (SMS) messages and notifications as part of the normal business operation
of your use of the Services. You may opt-out of receiving text (SMS) messages
from Servify at any time by sending an email to support@servify.tech indicating
that you no longer wish to receive such messages, along with the phone number of
the mobile device receiving the messages. You acknowledge that opting out of
receiving text (SMS) messages may impact your use of the Services.

Promotional Codes.

Servify may, in Servify’s sole discretion, create promotional codes that may be
redeemed for Account credit, or other features or benefits related to the
Services and/or a Third Party Provider’s services, subject to any additional
terms that Servify establishes on a per promotional code basis (“Promo Codes” or
“Loyalty Points”). You agree that Promo Codes or Loyalty Points: (i) must be
used for the intended audience and purpose, and in a lawful manner; (ii) may not
be duplicated, sold or transferred in any manner, or made available to the
general public (whether posted to a public form or otherwise), unless expressly
permitted by Servify; (iii) may be disabled by Servify at any time for any
reason without liability to Servify; (iv) may only be used pursuant to the
specific terms that Servify establishes for such Promo Code or Loyalty Points;
(v) are not valid for cash; and (vi) may expire prior to your use. Servify
reserves the right to withhold or deduct credits or other features or benefits
obtained through the use of Promo Codes or Loyalty Points by you or any other
user in the event that Servify determines or believes that the use or redemption
of the Promo Code or Loyalty Points was in error, fraudulent, illegal, or in
violation of the applicable Promo Code terms or Loyalty Points Terms these
Terms.

User Provided Content.

Servify may, in Servify’s sole discretion, permit you from time to time to
submit, upload, publish or otherwise make available to Servify through the
Services textual, audio, and/or visual content and information, including your
device details, personal details or commentary and feedback related to the
Services, initiation of support requests, and submission of entries for
competitions and promotions (“User Content”). Any User Content provided by you
remains your property. However, by providing User Content to Servify, you grant
Servify a worldwide, perpetual, irrevocable, transferrable, royalty-free
license, with the right to sublicense, to use, copy, modify, create derivative
works of, distribute, publicly display, publicly perform, and otherwise exploit
in any manner such User Content in all formats and distribution channels now
known or hereafter devised (including in connection with the Services and
Servify’s business and on third-party sites and services), without further
notice to or consent from you, and without the requirement of payment to you or
any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner
of all User Content or you have all rights, licenses, consents and releases
necessary to grant Servify the license to the User Content as set forth above;
and (ii) neither the User Content nor your submission, uploading, publishing or
otherwise making available of such User Content nor Servify’s use of the User
Content as permitted herein will infringe, misappropriate or violate a third
party’s intellectual property or proprietary rights, or rights of publicity or
privacy, or result in the violation of any applicable law or regulation.

You agree to not provide User Content that is defamatory, libelous, hateful,
violent, obscene, pornographic, unlawful, or otherwise offensive, as determined
by Servify in its sole discretion, whether or not such material may be protected
by law. Servify may, but shall not be obligated to, review, monitor, or remove
User Content, at Servify’s sole discretion and at any time and for any reason,
without notice to you.

Network Access and Devices.

You are responsible for obtaining the data network access necessary to use the
Services. Your mobile network’s data and messaging rates and fees may apply if
you access or use the Services from a wireless-enabled device and you shall be
responsible for such rates and fees. You are responsible for acquiring and
updating compatible hardware or devices necessary to access and use the Services
and Applications and any updates thereto. Servify does not guarantee that the
Services, or any portion thereof, will function on any particular hardware or
devices. In addition, the Services may be subject to malfunctions and delays
inherent in the use of the Internet and electronic communications.

4. PAYMENT

You understand that use of the Services may result in charges to you for the
services or goods you receive from a Third Party Provider (“Charges “). After
you have received services or goods obtained through your use of the Service,
Servify will facilitate your payment of the applicable Charges on behalf of the
Third Party Provider as such Third Party Provider’s limited payment collection
agent. Payment of the Charges in such manner shall be considered the same as
payment made directly by you to the Third Party Provider. Charges will be
inclusive of applicable taxes where required by law. Charges paid by you are
final and non-refundable, unless otherwise determined by Servify.

All Charges are due immediately and payment will be facilitated by Servify using
the preferred payment method designated for obtaining services, after which
Servify may send you a receipt by email in addition to the Invoice (“In App
Invoice”) available within the Application. If your primary Account payment
method is determined to be expired, invalid or otherwise not able to be charged,
you agree that Servify may, as the Third Party Provider’s limited payment
collection agent, use a secondary payment method in your Account, if available.

As between you and Servify, Servify reserves the right to establish, remove
and/or revise Charges for any or all services or goods obtained through the use
of the Services at any time in Servify’s sole discretion. Further, you
acknowledge and agree that Charges applicable in certain geographical areas may
increase substantially during times of high demand. Servify will use reasonable
efforts to inform you of Charges that may apply, provided that you will be
responsible for Charges incurred under your Account regardless of your awareness
of such Charges or the amounts thereof. Servify may from time to time provide
certain users with promotional offers and discounts that may result in different
amounts charged for the same or similar services or goods obtained through the
use of the Services, and you agree that such promotional offers and discounts,
unless also made available to you, shall have no bearing on your use of the
Services or the Charges applied to you. You may elect to cancel your request for
services or goods from a Third Party Provider at any time prior to such Third
Party Provider’s arrival, in which case you may be charged a cancellation fee.

This payment structure is intended to fully compensate the Third Party Provider
for the services or goods provided. Servify does not designate any portion of
your payment as a tip or gratuity to the Third Party Provider. Any
representation by Servify (on Servify’s website, in the Application, or in
Servify’s marketing materials) to the effect that tipping is “voluntary,” “not
required,” and/or “included” in the payments you make for services or goods
provided is not intended to suggest that Servify provides any additional
amounts, beyond those described above, to the Third Party Provider. You
understand and agree that, while you are free to provide additional payment as a
gratuity to any Third Party Provider who provides you with services or goods
obtained through the Service, you are under no obligation to do so. Gratuities
are voluntary. After you have received services or goods obtained through the
Service, you will have the opportunity to rate your experience and leave
additional feedback about your Third Party Provider.

5. DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY.

DISCLAIMER.


THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SERVIFY DISCLAIMS ALL
REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET
OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, SERVIFY MAKES NO
REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS,
QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS
REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE. SERVIFY DOES NOT GUARANTEE THE QUALITY,
SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE
ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD
REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM
EXTENT PERMITTED UNDER APPLICABLE LAW.


LIMITATION OF LIABILITY.


SERVIFY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL
INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING
FROM ANY USE OF THE SERVICES, EVEN IF SERVIFY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SERVIFY SHALL NOT BE LIABLE FOR ANY DAMAGES,
LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES
OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR
RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF SERVIFY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SERVIFY SHALL NOT BE LIABLE FOR
DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND SERVIFY’S
REASONABLE CONTROL. YOU ACKNOWLEDGE THAT INDEPENDENT THIRD PARTY PROVIDERS
PROVIDING SALES OR PURCHASE OR REPAIR OR LOGISTICS SERVICES REQUESTED THROUGH
SOME REQUEST BRANDS MAY OFFER SERVICES WITHOUT BRAND AUTHORIZATION AND MAY NOT
BE PROFESSIONALLY LICENSED OR PERMITTED. IN NO EVENT SHALL SERVIFY’S TOTAL
LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND
CAUSES OF ACTION EXCEED TWO HUNDRED RUPEES (INR 200).


SERVIFY’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE REPAIR, PURCHASE
GOODS, SELL GOODS OR LOGISTICS SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU
AGREE THAT SERVIFY HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY OF
THESE SERVICES (INCLUDING BUT NOT LIMITED TO GOODS OR LOGISTICS SERVICES)
PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN
THESE TERMS.


THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT
LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER
APPLICABLE LAW.


Indemnity.


You agree to indemnify and hold Servify and its officers, directors, employees
and agents harmless from any and all claims, demands, losses, liabilities, and
expenses (including attorneys’ fees) arising out of or in connection with: (i)
your use of the Services or services or goods obtained through your use of the
Services; (ii) your breach or violation of any of these Terms; (iii) Servify’s
use of your User Content; or (iv) your violation of the rights of any third
party, including Third Party Providers.


6. GOVERNING LAW; ARBITRATION.

Except as otherwise set forth in these Terms, this Agreement shall be governed
and interpreted by, and construed in accordance with, the substantive laws of
India and, subject to the arbitration agreement, only the courts of Mumbai shall
have exclusive jurisdiction. Both Parties hereby irrevocably agree that any
dispute, conflict, claim or controversy arising out of or broadly in connection
with or relating to the Services or these Terms, including those relating to its
validity, its construction or its enforceability (any “Dispute”) shall be first
sought to be settled by mutual discussions between you and Servify, pursuant to
a written notice sent by the Party claiming that a Dispute has arisen to the
other Party involved in the Dispute, which notice shall contain the details of
the Dispute. In the event that the Dispute cannot be settled by mutual
discussions between the Parties within a period of 60 (Sixty) Business Days from
the receipt of the notice by the other Party involved in the Dispute, the one
sending the notice may commence arbitration proceedings under the (Indian)
Arbitration and Conciliation Act, 1996 (“Arbitration Act”). Each Party shall be
entitled to appoint (1) one arbitrator and the two appointed arbitrators shall
mutually appoint a third person of repute to act as the presiding arbitrator
(“Tribunal”). The venue of arbitration shall be in Mumbai. The language to be
used in the arbitral proceedings shall be English. Any award made by the
arbitrators shall be final and binding on both the Parties. The existence and
content of the mediation and arbitration proceedings, including documents and
briefs submitted by the Parties, correspondence from and to the arbitrators,
correspondence from the mediator, and correspondence, orders and awards issued
by the Tribunal, shall remain strictly confidential and shall not be disclosed
to any third party without the express written consent from the other party
unless: (i) the disclosure to the third party is reasonably required in the
context of conducting the mediation or arbitration proceedings; and (ii) the
third party agrees unconditionally in writing to be bound by the confidentiality
obligation stipulated herein.

7. OTHER PROVISIONS

Claims of Copyright Infringement.

Claims of copyright infringement should be sent to Servify’s designated agent.
Please visit Servify’s web page at servify.tech/ for the designated address and
additional information.

Notice.

Servify may give notice by means of a general notice on the Services,
notification within the Application on your Account, electronic mail to your
email address in your Account, or by written communication sent to your address
as set forth in your Account. You may give notice to Servify by written
communication to Servify’s address at 1022, 2nd Floor, Building No.: 10,
Solitaire Corporate Park, Andheri-Kurla Road, Andheri – East, Mumbai – 400 093,
Maharashtra, India.

General.

You may not assign or transfer these Terms in whole or in part without Servify’s
prior written approval. You give your approval to Servify for it to assign or
transfer these Terms in whole or in part, including to: (i) a subsidiary or
affiliate; (ii) an acquirer of Servify’s equity, business or assets; or (iii) a
successor by merger. No joint venture, partnership, employment or agency
relationship exists between you, Servify or any Third Party Provider as a result
of the contract between you and Servify or use of the Services.

If any provision of these Terms is held to be illegal, invalid or unenforceable,
in whole or in part, under any law, such provision or part thereof shall to that
extent be deemed not to form part of these Terms but the legality, validity and
enforceability of the other provisions in these Terms shall not be affected. In
that event, the parties shall replace the illegal, invalid or unenforceable
provision or part thereof with a provision or part thereof that is legal, valid
and enforceable and that has, to the greatest extent possible, a similar effect
as the illegal, invalid or unenforceable provision or part thereof, given the
contents and purpose of these Terms. These Terms constitute the entire agreement
and understanding of the parties with respect to its subject matter and replaces
and supersedes all prior or contemporaneous agreements or undertakings regarding
such subject matter. In these Terms, the words “including” and “include” mean
“including, but not limited to.”

Servify’s vision is to be the platform that brings together all eco-system
partners to deliver consumer happiness through great after-sales service.

1022, Building 10, Second Floor,Solitaire Corporate Park,Andheri East, Mumbai -
400 093, IndiaContact us: support@servify.tech


MENU

HomeWhat we doWho we areBlogCareers

LEGAL

Privacy PolicySecurity and Data Privacye-Waste PolicyResponsible Vulnerability
Disclosure ProgramACAB PolicyWhistleblower PolicyThird Party COCReseller
T&CsTerms & Conditions

SOCIAL

Subscribe to get the latest
news from us.


© 2021-2026. Servify. All Right Reserved