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[TA810] - LAR CLAIMS MANAGER


[TA810] - LAR CLAIMS MANAGER

07 abr
|
Aig
|
Ciudad de México

07 abr

Aig

Ciudad de México




LAR Claims Manager



Who we are



American International Group, Inc. (AIG) is a leading global insurance
organization. Building on 100 years of experience, today AIG member companies
provide a wide range of property casualty insurance, life insurance, retirement
solutions, and other financial services to customers in more than 80 countries
and jurisdictions. These diverse offerings include products and services that
help businesses and individuals protect their assets, manage risks and provide
for retirement security.



Get to know the business



AIG Travel Guard is a provider of travel insurance plans and assistance services
covering travelers worldwide through each of the 7 centers we have in different
parts of the world.



From our service center based in Mexico City we provide support to LAC, Spain
and Portugal.



AIG Travel Guard The plans offer coverage for vacation and trip cancellation,
travel interruptions and delays, emergency medical and health expenses, lost
baggage and more. We provide support to both leisure and corporate travelers all
around the globe.



Recently,



AIG Travel



Guard was awarded top honors by Forbes Advisor in their



Best Travel Insurance Companies



list for consumers. Out of 15 travel insurance companies ranked by the financial
news outlet, AIG Travel came in first.



About the role



What you need to know:

The Latin American Region (LAR) Claims Manager supports and leads Adjusters and
Support Coordinators in the Claims unit. The Claims Manager drives best
practices in claims handling performance to produce optimal claims outcomes,
customer service, and the technical and professional development of their team.
The Claims Manager is the key escalation point within the organization for
claims decisions and claims adjudication.







The LAR Claims Manager is responsible for:



- Managing the allocation of claims within their Complex team of adjusters

- Providing a technical referral point for team members and manage performance

- Executing strategic initiatives within their Complex team

- Ensuring Complex ‘Best Practice’ is maintained within their Complex team

- Driving performance through required criteria

- Embedding use of balance scorecard/KPIs within team

- Guarantee agreed SLAs are either met or exceeded

- Effective resolution of Complex level claims handled by team adjusters

- Accurate and consistent reserving and financial control of claims in Complex
team

- Mitigation of indemnity and expense spend for Complex claims within their team





- Performance manage the team to maximize best practice compliance and minimize
lost economic opportunity within Complex claims segment

- Personal Development / Succession Planning for individuals within the Complex
team

- Managing compliance with governance standards and regulatory requirements
within the Complex team

- Ensuring proactive and effective communication to all relevant stakeholders
and claimants is delivered whether verbally, electronically or via accurate MI
on a frequent basis



What we’re looking for:



- Experience:



- 3-5+ years of experience in a claim’s environment, preferably with
international services is desirable, but not required.

- Bilingual in Spanish and English required, Trilingual in Portuguese, Spanish
and English preferred

- Intermediate knowledge of O365 products (Excel, SharePoint, Forms, PowerPoint)

- Bachelor’s degree or extensive leadership experience required





- Proven ability to effectively manage team members

- Ability to positively influence, in a multi-cultural environment, stakeholders
at every level both internally and externally

- Broad range of leadership competencies, from direction and pace setting to
coaching and effective listening

- Fully developed specialist knowledge in (LOB) technical claims topics

- Policy language skills enabling accurate and consistent policy wording
interpretation

- Must have a strong orientation to problem solving and sense of urgency

- Must possess clear, concise, and professional verbal and written communication
abilities



A look at our benefits



At AIG, we have a 100-year legacy of working to make the world a better place.
And that begins with our employees.



We’re proud to offer a range of employee benefits and resources that help you
protect what matters most - your health care, savings, financial protection, and
wellbeing. We provide a variety of leaves for personal, health, family, and
military needs. For example, the “Giving Back” program allows you to take up to
16 hours a year to volunteer in your community.



We also believe in fostering our employees’ development and offer a range of
learning opportunities for employees to hone their professional skills to
position themselves for the next steps of their careers. AIG also has a tuition
reimbursement program for eligible employees to enhance their education, skills,
and knowledge in areas that relate to their current position or future positions
to which they may transfer or progress.



We are an Equal Oppo

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ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF COMPUTER SYSTEM
ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS FOR CHILDFUND’S
DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR INSTALLAT... FONDO PARA
NIÑOS DE MÉXICO (P-487)

ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF COMPUTER SYSTEM
ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS FOR CHILDFUND’S
DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR INSTALLAT... FONDO PARA
NIÑOS DE MÉXICO (P-487)

26 abr
|
Fondo para Niños de México, A.C.
|
Ciudad de México
 * 26 abr
 * Fondo para Niños de México, A.C.
 * Ciudad de México

País México Estado CDMX - Ciudad de México Fecha límite Inscripción 15/05/2023
Categoría Desarrollo social y económico Contestación: 14,41% ENVIAR INTERÉS +
información [...]


[TSJ492] | ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF
COMPUTER SYSTEM ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS
FOR CHILDFUND’S DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR
INSTALLAT... FONDO PARA NIÑOS DE MÉXICO

[TSJ492] | ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF
COMPUTER SYSTEM ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS
FOR CHILDFUND’S DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR
INSTALLAT... FONDO PARA NIÑOS DE MÉXICO

27 abr
|
Fondo para Niños de México, A.C.
|
Ciudad de México
 * 27 abr
 * Fondo para Niños de México, A.C.
 * Ciudad de México

País México Estado CDMX - Ciudad de México Fecha límite Inscripción 15/05/2023
Categoría Desarrollo social y económico Contestación: 14,41% ENVIAR INTERÉS +
información [...]




KI-414 - ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF
COMPUTER SYSTEM ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS
FOR CHILDFUND’S DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR
INSTALLAT... FONDO PARA NIÑOS DE MÉXICO

KI-414 - ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF
COMPUTER SYSTEM ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS
FOR CHILDFUND’S DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR
INSTALLAT... FONDO PARA NIÑOS DE MÉXICO

28 abr
|
Fondo para Niños de México, A.C.
|
Ciudad de México
 * 28 abr
 * Fondo para Niños de México, A.C.
 * Ciudad de México

País México Estado CDMX - Ciudad de México Fecha límite Inscripción 15/05/2023
Categoría Desarrollo social y económico Contestación: 14,41% ENVIAR INTERÉS +
información [...]


ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF COMPUTER SYSTEM
ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS FOR CHILDFUND’S
DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR INSTALLAT... FONDO PARA
NIÑOS DE MÉXICO - [EG228]

ANALYST II (LEAD), IT SUPPORT, GSS RESPONSIBLE FOR ALL AREAS OF COMPUTER SYSTEM
ADMINISTRATION AND MANAGEMENT OF WINDOWS DESKTOP ENVIRONMENTS FOR CHILDFUND’S
DESKTOP INFRASTRUCTURE, INCLUDING RESPONSIBILITY FOR INSTALLAT... FONDO PARA
NIÑOS DE MÉXICO - [EG228]

02 may
|
Fondo para Niños de México, A.C.
|
Ciudad de México
 * 02 may
 * Fondo para Niños de México, A.C.
 * Ciudad de México

País México Estado CDMX - Ciudad de México Fecha límite Inscripción 15/05/2023
Categoría Desarrollo social y económico Contestación: 14,41% ENVIAR INTERÉS +
información [...]



SUSCRIBETE A ESTA ALERTA:

ESCRIBE TU DIRECCIÓN DE CORREO ELECTRÓNICO, TE PERMITIRÁ DE ESTAR AL TANTO DE
LOS ÚLTIMOS EMPLEOS POR: [TA810] - LAR CLAIMS MANAGER


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