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<form>
  <div class="question">
    <div class="question__text">Jessie, an employee in a local deli, notices a customer who appears to be vision-impaired. How should Jessie help this person navigate their experience?</div>
    <div class="question__options form-group">
      <div class="help-block">Please provide an answer</div>
      <div class="row is-flex">
        <div class="col-sm-6 question__cell">
          <div class="custom-control custom-radio question__option"><input type="radio" id="article-question-0-0" required="" value="0" name="article-questions[dcde81b7ac1e00ba52f3b1c2a0758b86][0]" class="custom-control-input"><label
              class="custom-control-label" for="article-question-0-0">Ignore the customer until they ask for help.</label></div>
        </div>
        <div class="col-sm-6 question__cell">
          <div class="custom-control custom-radio question__option"><input type="radio" id="article-question-0-1" required="" value="1" name="article-questions[dcde81b7ac1e00ba52f3b1c2a0758b86][0]" class="custom-control-input"><label
              class="custom-control-label" for="article-question-0-1">Assume they can’t read the menu, so start reading it out loud right away.</label></div>
        </div>
      </div>
      <div class="row is-flex">
        <div class="col-sm-6 question__cell">
          <div class="custom-control custom-radio question__option"><input type="radio" id="article-question-0-2" required="" value="2" name="article-questions[dcde81b7ac1e00ba52f3b1c2a0758b86][0]" class="custom-control-input"><label
              class="custom-control-label" for="article-question-0-2">Come out from behind the counter, take the customer’s arm, and lead them to a table where you can tell them about the menu.</label></div>
        </div>
        <div class="col-sm-6 question__cell">
          <div class="custom-control custom-radio question__option"><input type="radio" id="article-question-0-3" required="" value="3" name="article-questions[dcde81b7ac1e00ba52f3b1c2a0758b86][0]" class="custom-control-input"><label
              class="custom-control-label" for="article-question-0-3">Welcome the customer to the store, then once they approach the counter, ask if they’d like assistance.</label></div>
        </div>
      </div>
    </div>
  </div>
  <div class="buttons"><button type="submit" class="btn btn-raised article-questions__form__submit" name="btn[dcde81b7ac1e00ba52f3b1c2a0758b86]" id="article-question-submit">Submit Answers</button></div>
</form>

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VIDEO: DON’T TOLERATE, EMBRACE


VIDEO: DON’T TOLERATE, EMBRACE


Print

Try this: Think of an animal. Picture it in its natural habitat. Next, consider
something that animal does that humans can't, such as a bird flying or a fish
breathing underwater. Focus on this ability then ask yourself:



Without focusing on this ability, would you have ever noticed that you “lacked”
it?



Has your life been impacted by not having this ability?



How do you compensate without it?



Do you feel “less than” or “broken” because you don’t have this ability?


The truth is, we live in a typically ableist society. Ableism assumes people
living with a disability “require ‘fixing’ and defines people by their
disability,” says Ashley Eisenmenger, PR coordinator for Access Living in
Chicago. It also “includes harmful stereotypes, misconceptions, and
generalizations.” Some examples of ableism include:



having inaccessible areas at a business or workplace



asking invasive questions about someone’s disability



assuming that every disability is visible



talking to a person with a disability as if they’re a child

Remember that humans want to be accepted for who they are, no matter how they
look or experience the world. Ableism, discrimination, microaggressions,
stigmas, and assumptions all stop this from happening.

We can all do our part to stop ableism in its tracks by choosing everyday acts
of inclusivity. To get started, try following these do’s and don’ts:



Do believe people when they tell you about their disability.



Don’t accuse anyone of faking a disability.



Do listen when people ask for help.



Don’t assume you know what someone needs.



Do discuss disability with children and young people.



Don’t speak for a person with a disability unless they ask you to.


Watch: Interviewed by Buzzfeed, people with disabilities lay out what they wish
people knew.


Need help with this video? Click Here

Take Action: We all mess up from time to time. We use the wrong word or ask
something inappropriate. But that doesn’t mean we stop trying to learn and act
inclusively. If you screw up, apologize, then use it as an opportunity to make a
better choice next time.


SHOW WHAT YOU KNOW

Jessie, an employee in a local deli, notices a customer who appears to be
vision-impaired. How should Jessie help this person navigate their experience?
Please provide an answer
Ignore the customer until they ask for help.
Assume they can’t read the menu, so start reading it out loud right away.
Come out from behind the counter, take the customer’s arm, and lead them to a
table where you can tell them about the menu.
Welcome the customer to the store, then once they approach the counter, ask if
they’d like assistance.
Submit Answers



FEATURE TOPIC


VIDEO: I’M A PERSON FIRST

What do you think of ...
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MIND YOUR WORDS

“Sticks and stones may break ...
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VIDEO: DON’T TOLERATE, EMBRACE

Try this: Think of an animal.
read more
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