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Text Content

 * Home
 * What's New
 * Workspace
 * Concepts
 * Products
   * Back
   * Products
   * memoQ TMS deployment tool
     * Back
     * memoQ TMS deployment tool
     * Deploy memoQ TMS
       * Back
       * Deploy memoQ TMS
       * Plan memoQ TMS installation
       * Prepare your server computer for memoQ TMS
       * Install memoQ TMS
       * Activate and start memoQ TMS
       * Access and control memoQ TMS
       * Configure server
       * Configure custom code execution
       * Configure the Business Analytics service
       * Change memoQ TMS service user
       * Set up OIDC-based single sign-on on a memoQ TMS - Part 1 - for the
         company system administrator
       * Set up OIDC-based single sign-on on a memoQ TMS - Part 2 - for a memoQ
         administrator
       * Start or stop memoQ TMS
       * Back up memoQ TMS
       * Schedule memoQ TMS backup
       * Restore from backup
       * Do database maintenance on memoQ TMS's SQL database
       * Upgrade memoQ TMS (or update memoQ TMS)
       * Roll back or revert memoQ TMS
       * Remove memoQ TMS - and get it back
       * Reset administrator password
       * Troubleshoot memoQ TMS
       * Repair memoQ TMS
     * Deploy memoQweb
     * Deploy customer portal
     * The CAL Server is retired
   * memoQweb
   * memoQweb (legacy)
   * customer portal - for customers
   * In-country review tool
   * content connector server
   * content connector client
   * memoQ PDF preview tool
   * memoQ video preview tool
   * hey memoQ

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szukaj
 

 * Home
 * What's New What's New 
 * Workspace Workspace 
 * Concepts Concepts 
 * Products Products 
   * memoQ TMS deployment tool memoQ TMS deployment tool 
     * Deploy memoQ TMS Deploy memoQ TMS 
       * Plan memoQ TMS installation
       * Prepare your server computer for memoQ TMS
       * Install memoQ TMS
       * Activate and start memoQ TMS
       * Access and control memoQ TMS
       * Configure server
       * Configure custom code execution
       * Configure the Business Analytics service
       * Change memoQ TMS service user
       * Set up OIDC-based single sign-on on a memoQ TMS - Part 1 - for the
         company system administrator
       * Set up OIDC-based single sign-on on a memoQ TMS - Part 2 - for a memoQ
         administrator
       * Start or stop memoQ TMS
       * Back up memoQ TMS
       * Schedule memoQ TMS backup
       * Restore from backup
       * Do database maintenance on memoQ TMS's SQL database
       * Upgrade memoQ TMS (or update memoQ TMS)
       * Roll back or revert memoQ TMS
       * Remove memoQ TMS - and get it back
       * Reset administrator password
       * Troubleshoot memoQ TMS Troubleshoot memoQ TMS 
       * Repair memoQ TMS
     * Deploy memoQweb Deploy memoQweb 
     * Deploy customer portal Deploy customer portal 
     * The CAL Server is retired
   * memoQweb  memoQweb  
   * memoQweb (legacy)
   * customer portal - for customers customer portal - for customers 
   * In-country review tool In-country review tool 
   * content connector server content connector server 
   * content connector client content connector client 
   * memoQ PDF preview tool memoQ PDF preview tool 
   * memoQ video preview tool memoQ video preview tool 
   * hey memoQ

This topic is for memoQ 11.2. Have an older version?

Click here
×

szukaj
 

 * Home
 * What's New
   * What's New
   * Discover memoQ 11.2
   * Discover memoQ 11.1
   * Discover memoQ 11.0
   * Discover memoQ 10.6
   * Discover memoQ 10.5
   * Discover memoQ 10.4
   * Discover memoQ 10.3
   * Discover memoQ 10.2
   * Discover memoQ 10.1
   * Discover memoQ 10.0
   * Discover memoQ 9.14
   * Discover memoQ 9.13
   * Discover memoQ 9.12
 * Workspace
   * Workspace
   * Quick access toolbar
     * Quick access toolbar
     * Customize the memoQ ribbon
       * Customize the memoQ ribbon
     * Options
     * Options - Miscellaneous
       * Options - Miscellaneous
     * Options - External preview tools
     * Options - Terminology plugins
       * Options - Terminology plugins
     * Options - TM plugins
       * Options - TM plugins
     * Options - Updates
     * Options - Locations
     * Options - Keyboard shortcuts
       * Options - Keyboard shortcuts
     * Options - Advanced lookup settings
     * Options - Spelling and grammar
       * Options - Spelling and grammar
     * Options - Appearance
       * Options - Appearance
     * Options - Default resources
       * Options - Default resources
     * Options - Privacy
       * Options - Privacy
     * Resource console
       * Resource console
     * Resource Console - AutoCorrect lists
       * Resource Console - AutoCorrect lists
     * Resource Console - Auto-translation rules
       * Resource Console - Auto-translation rules
     * Resource Console - Filter configurations
       * Resource Console - Filter configurations
     * Resource Console - Font substitution
       * Resource Console - Font substitution
     * Resource Console - Ignore lists
       * Resource Console - Ignore lists
     * Resource Console - Keyboard shortcuts
     * Resource Console - LiveDocs
       * Resource Console - LiveDocs
     * Resource Console - LiveDocs settings
       * Resource Console - LiveDocs settings
     * Resource Console - LQA settings
       * Resource Console - LQA settings
     * Resource Console - MT settings
       * Resource Console - MT settings
     * Resource Console - Muses
       * Resource Console - Muses
     * Resource Console - Non-translatable lists
       * Resource Console - Non-translatable lists
     * Resource Console - QA settings
       * Resource Console - QA settings
     * Resource Console - Segmentation rules
       * Resource Console - Segmentation rules
     * Resource Console - Stop word lists
       * Resource Console - Stop word lists
     * Resource Console - Translation memories
       * Resource Console - Translation memories
     * Resource Console - TM settings
       * Resource Console - TM settings
     * Resource Console - Term bases
       * Resource Console - Term bases
     * Resource Console - Project templates
       * Resource Console - Project templates
     * Resource Console - Web search settings
       * Resource Console - Web search settings
     * Permissions (for resources)
       * Permissions (for resources)
     * Terminal server configuration tool
       * Terminal server configuration tool
     * Set users for target language
   * Server administration
     * Server administration
     * memoQ TMS activator app
     * Log in to a server (dialog)
     * Server Administrator - User management
       * Server Administrator - User management
     * Server Administrator - Server connections
       * Server Administrator - Server connections
     * Server Administrator - Group management
       * Server Administrator - Group management
     * Server Administrator - Language Terminal
       * Server Administrator - Language Terminal
     * Server Administrator - Windows single sign-on (SSO)
       * Server Administrator - Windows single sign-on (SSO)
     * Server Administrator - Default server resources
     * Server Administrator - CAL licenses
     * Server Administrator - ELM licenses
     * Server Administrator - Configuration and logging
     * Server Administrator - Web Service interface
     * Server Administrator - Corpus indexing
     * Server Administrator - Omniscien Technologies
     * Server Administrator - Archiving
     * Server Administrator - Performance counters
     * Server Administrator - Storage
     * Server Administrator - Background tasks
       * Server Administrator - Background tasks
     * Server Administrator - Broadcast message
     * Server Administrator - Discussions
     * Server Administrator - Spelling in memoQweb
     * Server Administrator - Weighted counts
     * Server Administrator - Audit log for TMs
     * Server Administrator - Customer Portal
     * Server Administrator - CMS connections
     * Server Administrator (subvendor)
       * Server Administrator (subvendor)
     * Server connection properties
     * Group properties (dialog)
   * Ribbons (general)
     * Ribbons (general)
     * Ribbons - Alignment
       * Ribbons - Alignment
     * Ribbons - Documents
       * Ribbons - Documents
     * Ribbons - Edit
       * Ribbons - Edit
     * Ribbons - LiveDocs
       * Ribbons - LiveDocs
     * Ribbons - Muses
       * Ribbons - Muses
     * Ribbons - Preparation
       * Ribbons - Preparation
     * Ribbons - Project
       * Ribbons - Project
     * Ribbons - Quick Access
     * Ribbons - Review
     * Ribbons - Term bases
     * Ribbons - Term base editor
       * Ribbons - Term base editor
     * Ribbons - Term extraction
       * Ribbons - Term extraction
     * Ribbons - Translation
       * Ribbons - Translation
     * Ribbons - Translation memories
       * Ribbons - Translation memories
     * Ribbons - Translation memory editor
       * Ribbons - Translation memory editor
     * Ribbons - View
     * Ribbons - Workflow
     * Ribbons (online project)
       * Ribbons (online project)
   * Dashboard
     * Dashboard
     * Dashboard
       * Dashboard
     * Dashboard (for translators)
       * Dashboard (for translators)
     * Dashboard - Edit filter
     * Quick access toolbar
     * memoQ taskbar menu
     * CMS Dashboard
       * CMS Dashboard
   * Project home
     * Project home
     * Project home – Settings
       * Project home – Settings
     * Project home – Translation memories
       * Project home – Translation memories
     * Project home – Translations (translator pro)
       * Project home – Translations (translator pro)
     * Project home – Translations (project manager)
     * Project home – Term bases
       * Project home – Term bases
     * Project home – Muses
     * Project home – LiveDocs
     * Project home – Finances
       * Project home – Finances
     * Project home – Overview (project manager)
       * Project home – Overview (project manager)
     * Project home – Overview (translator pro)
     * Document import options
       * Document import options
     * Document import settings
       * Document import settings
   * memoQ online project
     * memoQ online project
     * memoQ online project - Settings
       * memoQ online project - Settings
     * memoQ online project - Reports pane
       * memoQ online project - Reports pane
     * memoQ online project - People pane
       * memoQ online project - People pane
     * memoQ online project - Packages
     * memoQ online project - Overview
     * memoQ online project - Muses
     * memoQ online project - Reports pane
       * memoQ online project - Reports pane
     * memoQ online project - LiveDocs
       * memoQ online project - LiveDocs
     * memoQ online project - Term bases
       * memoQ online project - Term bases
     * memoQ online project - Translations
       * memoQ online project - Translations
     * memoQ online project - History pane
     * memoQ online project - Finances
       * memoQ online project - Finances
     * memoQ online project - Files
     * memoQ online project - Translation memories
       * memoQ online project - Translation memories
     * memoQ online project (subvendor)
     * Create new online project (from template)
       * Create new online project (from template)
     * Check out online project (or download and import package)
       * Check out online project (or download and import package)
     * Progress windows (online projects)
     * Files ribbon
     * Auto-assign documents (online projects)
     * Assign selected documents to users (online projects)
       * Assign selected documents to users (online projects)
     * New memoQ project (Online project)
     * Edit document (message)
     * Cannot edit documents in online project
     * Change workflow status
   * Manage projects
     * Manage projects
     * Create new project (from template)
     * Create new project template
     * Edit project template
     * memoQ backup wizard
     * Create project report
     * Create progress report
     * Import a new handoff package
     * Import TM files wizard
     * X-Translate
     * memoQ TM Search tool
     * Select target languages
     * Add new target language
     * Change workflow status of document
     * Add folder structure
     * Assign documents to subvendor group
     * Publish project wizard
     * Reassign work
     * Online Project Workflow ribbon
       * Online Project Workflow ribbon
     * Go to next segment
     * Launch project
     * Create edit distance report
     * Edit distance statistics
   * Manage templates
     * Manage templates
     * Add template
     * Edit template - Automated actions
       * Edit template - Automated actions
     * Edit template - Predefined values (for metadata fields)
     * Edit template - Online project settings
     * Edit template - Translation memories
     * Edit template - Term bases
     * Edit template - Muses
     * Edit template - Settings
     * Edit template - People
     * Edit template - Running custom scripts at the middle of a project
       (midscripts)
     * Edit template - Scripting to transform documents before importing and
       after exporting
     * Edit template - Find and Replace script
     * Template overview
   * Translation
     * Translation editor
       * Translation editor
     * Translation results pane
       * Translation results pane
     * View pane
     * Notes (and discussions)
     * Start a discussion
     * Regex Assistant
     * Regex tagger
       * Regex tagger
   * Supported document formats
     * Supported document formats
     * Adobe InDesign Exchange documents (INX)
     * Adobe InDesign Markup Language (IDML) documents
     * Adobe FrameMaker documents (MIF2)
     * Adobe FrameMaker documents (MIF1)
     * (Bilingual) Trados DOC/RTF documents
     * COTI packages
     * HTML documents
     * Java properties files (.properties)
     * JavaScript Object Notation (JSON) files
     * Microsoft Excel (XLSX)
       * Microsoft Excel (XLSX)
     * Microsoft Excel 97–2003 (XLS, XLT)
       * Microsoft Excel 97–2003 (XLS, XLT)
     * Microsoft PowerPoint (PPTX)
     * Microsoft PowerPoint 97–2003 (PPT)
     * Microsoft Visio filter
     * Microsoft Word (DOCX)
     * Microsoft Word 97–2003 (DOC)
     * MS Office (MSG) files
     * Multilingual Excel and delimited text files
     * Multilingual XML files
       * Multilingual XML files
     * .NET Resource files (XML, RESX)
     * OpenDocument Format (ODT) documents
     * PDF (Portable Document Format) files
     * PHP (Hypertext Preprocessor) files
     * Photoshop files (PSD)
     * Plain text files (TXT)
       * Plain text files (TXT)
     * PO Gettext files
     * SDL Trados TagEditor files
     * SDLXLIFF (SDL Trados Studio XLIFF) files
     * SRT (SubRip) subtitle files
     * Translation Memory Exchange (TMX) files
     * TXML (WordFast Pro bilingual) files
     * WorldServer XLF/XLZ files
     * WPML XLIFF filter
     * XLIFF files (XML Localization Interchange Format)
     * XLIFF 2 files (XML Localization Interchange Format version 2.x)
     * XLIFF:doc (TIPP)
       * XLIFF:doc (TIPP)
     * YAML (YAML Ain't Markup Language) files
     * ZIP files
 * Concepts
   * Concepts
   * Alignment
   * AutoCorrect lists
   * Auto-translation rules
   * Double context matches
   * Export path rules
   * Filter configurations
   * Homogeneity and repetitions in a project
   * Ignore lists
   * Linguistic Quality Assurance (LQA) models
   * LiveDocs
   * LiveDocs settings
   * Log files
   * Match rates from translation memories and LiveDocs corpora
   * memoQ web search settings
   * Muses
   * Non-translatable lists
   * Partial matches (Longest Substring Concordance)
   * Permissions from online projects
   * Post-translation analysis
   * Project templates
   * Quality Assurance (QA) warnings
   * Regular expressions
   * Resources
   * Segmentation rules
   * Server-to-server workflows
   * Single sign-on (SSO) with OpenID Connect (OIDC)
   * memoQ TMS - Users and groups
   * Supported languages
   * Supported document formats
   * Tags
   * Tag strictness and match rates
   * Term bases
   * Term bases - Inside an entry
   * TM match scoring and number substitution
   * TM settings
   * Translation memories
   * TM+ (Translation memory plus)
     * TM+ (Translation memory plus)
     * User roles in TM+
   * Views
   * Weighted word counts
 * Products
   * Products
   * memoQ TMS deployment tool
     * memoQ TMS deployment tool
     * Deploy memoQ TMS
       * Deploy memoQ TMS
     * Deploy memoQweb
       * Deploy memoQweb
     * Deploy customer portal
       * Deploy customer portal
     * The CAL Server is retired
   * memoQweb
     * memoQweb
     * Sign in to memoQweb
     * Reset password
     * Profile
     * Projects
       * Projects
     * Requests/offers
       * Requests/offers
     * Files
     * Discussions
       * Discussions
     * Resources
       * Resources
     * webtrans
       * webtrans
     * Business analytics
       * Business analytics
     * Administration
       * Administration
     * Qterm
       * Qterm
   * memoQweb (legacy)
   * customer portal - for customers
     * customer portal - for customers
     * Sign in
     * Create customer portal account
     * Dashboard
     * Request quote or translation
     * Requests and offers
     * Translation jobs in progress
     * Finished translation jobs
     * Cancelled quotes
     * People
   * In-country review tool
     * In-country review tool
     * Select ICR configuration
     * In-country review - keyboard shortcuts
   * content connector server
     * content connector server
     * Plan the content connector installation
     * Install content connector
     * Activate and start content connector
     * Configure content connector
     * Start or stop content connector
     * Move content connections
     * Do maintenance on content connector's database
   * content connector client
     * content connector client
     * content connector client 1.4 (legacy)
     * content connector client 3.x
     * New connection
     * Connection properties
     * Configure content connector for SVN and git connections
   * memoQ PDF preview tool
     * memoQ PDF preview tool
     * Settings
   * memoQ video preview tool
     * memoQ video preview tool
     * Settings
   * hey memoQ

You are here: Products > memoQ TMS deployment tool > Deploy memoQ TMS > Upgrade
memoQ TMS (or update memoQ TMS)


UPGRADE MEMOQ TMS (OR UPDATE MEMOQ TMS)

memoQ and memoQ TMS get regular updates. Updates are very minor new versions
that contain bug fixes only. An update has the exact same major and minor
version number, but a higher build number. For example, 11.1.6 is an update to
11.1.5.

A few times a year, new versions are also released. These new versions contain
new functionality as well as bug fixes. A new version has a different version
number - maybe even the major version number is different. For example, 11.2.1
is a new version - an upgrade - to 11.1.6.

In the deployment tool, use the Upgrade [product] command link to install both
updates and upgrades.

You must have a license to upgrade: You can upgrade to a new version of memoQ
TMS if your organization has a subscription, or a valid support and maintenance
agreement (SMA). When you purchase memoQ or memoQ TMS, you will also get one
year of support and maintenance. If the support and maintenance agreement
expires, you can continue to use your existing licenses, but you cannot install
new upgrades. To do that, you need to extend your SMA with one more year, for an
annual SMA fee. If you are unsure if your organization has a valid SMA, contact
memoQ sales.

Check database privileges: This can be a problem if the user who upgrades is not
the same as the user who installed memoQ TMS in the beginning. The user who
upgrades memoQ TMS must be in the sysadmin role over the SQL server and in the
db_owner role over the memoQ TMS database. To set this up, you need the sqlcmd
program. To learn more, read the Useful SQL commands topic.

When there is an update or a new version, you need to update or upgrade memoQ
TMS manually. Unlike the memoQ desktop program, memoQ TMS is not updated
automatically.

To upgrade to memoQ TMS 11.2 from an earlier version, you need SQL Server 2016
or newer.

What to do if you have an earlier SQL Server version?

 1.  Download SQL Server Management Studio (SSMS) from the Microsoft Learn
     website and install it.

 2.  Start SSMS, and connect to the SQL Server database instance.

 3.  Create a backup of memoQ TMS's database.

 4.  Download the recommended setup package of SQL Server 2022 Express from
     Microsoft's website, and install it.
     
     The Express edition is free, but has limited storage. If you plan to have
     many large projects or resources, purchase the Developer, Standard, or
     Enterprise edition.

 5.  Create a new database instance. Add the user who has access to the former
     memoQ TMS database.

 6.  Delete the old database from the old SQL instance.

 7.  Restore the database backup to the new instance.

 8.  Open the file %PROGRAMDATA%\MemoQ Server\Configuration.xml in a text
     editor.

 9.  Update the memoQ TMS's database connection string to
     
     <SQLConnectionString>Data Source=localhost\[new_instance_name];Initial
     Catalog=[new_database_name];Integrated Security=True;Connect
     Timeout=300</SQLConnectionString>

 10. Save the file.

You're done!

To update or upgrade your copy of memoQ TMS, do the following:

 1.  Log in to the memoQ TMS computer through Remote Desktop.

 2.  Download the newest memoQ TMS setup package from our Downloads page: Click
     the orange Download button, and in the memoQ TMS row, click the Download
     link.

 3.  When the download is complete, launch the file you downloaded.

 4.  Windows may ask you to confirm to run the file. Click Yes or Run.

 5.  When you run the setup file, first it updates the Deployment tool on the
     server, then starts it.

 6.  The memoQ TMS Deployment Administration window opens. You need the topmost
     section (memoQ TMS):
     
     
     
     Check if the Upgrade link is available: If the version you downloaded is
     higher than what is installed on the server, the Upgrade memoQ TMS link
     will be available.

 7.  Stop the memoQ TMS before you upgrade or update it: Click Stop memoQ TMS.

 8.  Click Upgrade memoQ TMS. The upgrade program starts. First, it makes a
     backup of the database and files of memoQ TMS. When you upgrade or update
     memoQ TMS, you cannot skip the backup:
     
     

 9.  If drive C does not have enough space, or you need to save the backup,
     elsewhere: Click the ellipsis button, and choose a different location
     (computer or drive or folder). Click Next. The upgrade program will back up
     the existing files and database of memoQ TMS, and then update it. During an
     update, only the program files are replaced, so the update process will end
     in the following message after a minute or two:
     
     

 10. Click Finish. The Deployment tool returns.

 11. Start memoQ TMS again: In the memoQ TMS section, click Start memoQ TMS.
     memoQ TMS may take one or two minutes to start for the first time. If it
     starts successfully, the word Running appears in a little window over the
     Deployment tool window.
     
     Error while creating database backup? If you get an error message that the
     database could not be backed up, you may not have enough permissions to do
     so. If SQL Server was not installed by the Deployment tool itself (that is,
     together with memoQ TMS), make sure that the user backing up memoQ TMS has
     the bulkadmin or sysadmin server-level role on the SQL Server. To check and
     set this up, you need the sqlcmd program. To learn about the actual
     commands, read the Useful SQL commands topic.

If, at the end, you see the word Stopped: This means that memoQ TMS was unable
to start because an error occurred. Most of the time, this happens because memoQ
TMS is not activated. As a first step, go back to the memoQ TMS activation
program, and check if the licenses are all in order (none of them are Invalid,
for example). If the licenses are all valid, there may be another problem. To
learn how to resolve these, read the Troubleshoot memoQ TMS topic.


CONTENT

 * What to do if you have an earlier SQL Server version?

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