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support.freshdesk.com Open in urlscan Pro
13.248.199.121  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://url386.fmemail.net/ls/click?upn=Mz7MJK-2FtHHikvgFRwjyTcOfndOh3z7CE4taJM7JUOwQOCK1XHg-2FVtjglJOtmcuyWIQTvW8vsYs8614t...
Effective URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Submission: On February 10 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 35 IPs in 4 countries across 26 domains to perform 106 HTTP transactions. The main IP is 13.248.199.121, located in Seattle, United States and belongs to AMAZON-02, US. The main domain is support.freshdesk.com.
TLS certificate: Issued by Amazon on May 13th 2020. Valid for: a year.
This is the only time support.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 167.89.123.54 11377 (SENDGRID)
1 4 13.248.199.121 16509 (AMAZON-02)
1 13.227.219.17 16509 (AMAZON-02)
1 52.210.29.8 16509 (AMAZON-02)
5 99.84.150.46 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
4 13.227.221.138 16509 (AMAZON-02)
6 52.216.143.238 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
2 99.84.156.38 16509 (AMAZON-02)
5 54.240.168.159 16509 (AMAZON-02)
1 12 99.84.156.66 16509 (AMAZON-02)
1 3.81.191.126 14618 (AMAZON-AES)
1 35.168.136.94 14618 (AMAZON-AES)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
5 99.84.156.89 16509 (AMAZON-02)
2 4 2620:100:6022... 19679 (DROPBOX)
1 2a00:1450:400... 15169 (GOOGLE)
13 185.59.220.199 60068 (CDN77 (^_^)/)
1 99.84.156.20 16509 (AMAZON-02)
2 209.128.119.223 7151 (BAYAREA-AS)
3 54.224.70.172 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2 142.250.186.166 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a03:2880:f01... 32934 (FACEBOOK)
6 2606:2800:234... 15133 (EDGECAST)
1 45.32.138.106 20473 (AS-CHOOPA)
1 1 104.244.42.72 13414 (TWITTER)
1 23.253.207.75 19994 (RACKSPACE)
2 2a03:2880:f11... 32934 (FACEBOOK)
5 52.34.133.113 16509 (AMAZON-02)
106 35
1    167.89.123.54 (United States)

ASN11377 (SENDGRID, US)
PTR: o16789123x54.outbound-mail.sendgrid.net
url386.fmemail.net
4    13.248.199.121 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: ae6162661df480bdd.awsglobalaccelerator.com
support.freshdesk.com
1    13.227.219.17 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-219-17.ams54.r.cloudfront.net
cdn.freshmarketer.com
1    52.210.29.8 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-210-29-8.eu-west-1.compute.amazonaws.com
addevent.com
5    99.84.150.46 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-150-46.txl52.r.cloudfront.net
assets6.freshdesk.com
assets7.freshdesk.com
assets1.freshdesk.com
assets8.freshdesk.com
3    2a00:1450:4001:80e::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
4    13.227.221.138 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-227-221-138.ams54.r.cloudfront.net
assets5.freshdesk.com
assets9.freshdesk.com
6    52.216.143.238 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    2a00:1450:4001:809::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
4    2a00:1450:400c:c00::52 (Brussels, Belgium)

ASN15169 (GOOGLE, US)
sjs-tp.googlecode.com
2    99.84.156.38 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-156-38.txl52.r.cloudfront.net
freshdesk.com
5    54.240.168.159 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-240-168-159.ams54.r.cloudfront.net
d1z9ryalr1cz6s.cloudfront.net
12    99.84.156.66 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-156-66.txl52.r.cloudfront.net
widget.freshworks.com
1    3.81.191.126 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-81-191-126.compute-1.amazonaws.com
ip.freshmarketer.com
1    35.168.136.94 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-168-136-94.compute-1.amazonaws.com
app.freshmarketer.com
3    2a00:1450:4001:828::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    2a00:1450:4001:802::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
ssl.google-analytics.com
5    99.84.156.89 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-156-89.txl52.r.cloudfront.net
company-assets.freshworks.com
4    2620:100:6022:15::a27d:420f (United States)

ASN19679 (DROPBOX, US)
dl.dropbox.com
dl.dropboxusercontent.com
1    2a00:1450:4001:812::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
13    185.59.220.199 (Frankfurt am Main, Germany)

ASN60068 (CDN77 (^_^)/, GB)
PTR: unn-185-59-220-199.datapacket.com
load.sumo.com
1    99.84.156.20 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-156-20.txl52.r.cloudfront.net
cdn.madkudu.com
2    209.128.119.223 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-223.bayarea.net
twin-iq.kickfire.com
3    54.224.70.172 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-224-70-172.compute-1.amazonaws.com
src.freshmarketer.com
1    2a00:1450:400c:c0a::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
2    2a00:1450:4001:809::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
2    142.250.186.166 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s08-in-f6.1e100.net
9303576.fls.doubleclick.net
1    2a00:1450:4001:828::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
1    2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
2    2a03:2880:f01c:8012:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)
connect.facebook.net
6    2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST, US)
platform.twitter.com
1    45.32.138.106 (San Jose, United States)

ASN20473 (AS-CHOOPA, US)
PTR: api.ipinfodb.com
api.ipinfodb.com
1    104.244.42.72 (United States)

ASN13414 (TWITTER, US)
syndication.twitter.com
1    23.253.207.75 (Chicago, United States)

ASN19994 (RACKSPACE, US)
api.autopilothq.com
2    2a03:2880:f11c:8183:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)
www.facebook.com
5    52.34.133.113 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-34-133-113.us-west-2.compute.amazonaws.com
sumo.com
Apex Domain
Subdomains		 Transfer
18 sumo.com
load.sumo.com
sumo.com
439 KB
17 freshworks.com
widget.freshworks.com
company-assets.freshworks.com
173 KB
15 freshdesk.com
support.freshdesk.com
assets6.freshdesk.com
assets5.freshdesk.com
assets7.freshdesk.com
freshdesk.com
assets1.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
497 KB
7 twitter.com
platform.twitter.com
syndication.twitter.com
32 KB
6 amazonaws.com
s3.amazonaws.com
2 MB
6 freshmarketer.com
cdn.freshmarketer.com
ip.freshmarketer.com
tp.freshmarketer.com Failed
app.freshmarketer.com
src.freshmarketer.com
250 KB
5 google-analytics.com
ssl.google-analytics.com
www.google-analytics.com
36 KB
5 cloudfront.net
d1z9ryalr1cz6s.cloudfront.net
34 KB
4 googlecode.com
sjs-tp.googlecode.com
3 doubleclick.net
stats.g.doubleclick.net
9303576.fls.doubleclick.net
995 B
3 gstatic.com
fonts.gstatic.com
39 KB
3 googleapis.com
fonts.googleapis.com
3 KB
2 facebook.com
www.facebook.com
2 facebook.net
connect.facebook.net
62 KB
2 kickfire.com
twin-iq.kickfire.com
998 B
2 dropboxusercontent.com
dl.dropboxusercontent.com
24 KB
2 dropbox.com
dl.dropbox.com
363 B
1 autopilothq.com
api.autopilothq.com
1 ipinfodb.com
api.ipinfodb.com
411 B
1 google.de
www.google.de
107 B
1 google.com
www.google.com
107 B
1 madkudu.com
cdn.madkudu.com
131 KB
1 googletagmanager.com
www.googletagmanager.com
76 KB
1 addevent.com
addevent.com
8 KB
1 fmemail.net
url386.fmemail.net
316 B
0 netlify.com Failed
freshworks-portal.netlify.com Failed
106 26
Domain Requested by
13 load.sumo.com support.freshdesk.com
load.sumo.com
12 widget.freshworks.com 1 redirects support.freshdesk.com
cdn.freshmarketer.com
widget.freshworks.com
6 platform.twitter.com support.freshdesk.com
platform.twitter.com
6 s3.amazonaws.com support.freshdesk.com
5 sumo.com cdn.freshmarketer.com
5 company-assets.freshworks.com support.freshdesk.com
5 d1z9ryalr1cz6s.cloudfront.net support.freshdesk.com
4 sjs-tp.googlecode.com support.freshdesk.com
4 support.freshdesk.com 1 redirects support.freshdesk.com
3 src.freshmarketer.com cdn.freshmarketer.com
3 www.google-analytics.com www.googletagmanager.com
support.freshdesk.com
cdn.freshmarketer.com
3 fonts.gstatic.com fonts.googleapis.com
3 fonts.googleapis.com support.freshdesk.com
2 www.facebook.com connect.facebook.net
2 connect.facebook.net support.freshdesk.com
connect.facebook.net
2 9303576.fls.doubleclick.net 1 redirects www.googletagmanager.com
2 twin-iq.kickfire.com www.googletagmanager.com
support.freshdesk.com
2 dl.dropboxusercontent.com support.freshdesk.com
2 dl.dropbox.com 2 redirects
2 ssl.google-analytics.com support.freshdesk.com
2 assets9.freshdesk.com support.freshdesk.com
2 freshdesk.com support.freshdesk.com
2 assets5.freshdesk.com support.freshdesk.com
2 assets6.freshdesk.com support.freshdesk.com
assets6.freshdesk.com
1 api.autopilothq.com support.freshdesk.com
1 syndication.twitter.com 1 redirects
1 api.ipinfodb.com d1z9ryalr1cz6s.cloudfront.net
1 www.google.de support.freshdesk.com
1 www.google.com support.freshdesk.com
1 stats.g.doubleclick.net cdn.freshmarketer.com
1 cdn.madkudu.com support.freshdesk.com
1 app.freshmarketer.com cdn.freshmarketer.com
1 ip.freshmarketer.com cdn.freshmarketer.com
1 assets8.freshdesk.com support.freshdesk.com
1 assets1.freshdesk.com support.freshdesk.com
1 www.googletagmanager.com support.freshdesk.com
1 assets7.freshdesk.com support.freshdesk.com
1 addevent.com support.freshdesk.com
1 cdn.freshmarketer.com support.freshdesk.com
1 url386.fmemail.net 1 redirects
0 freshworks-portal.netlify.com Failed support.freshdesk.com
0 tp.freshmarketer.com Failed cdn.freshmarketer.com
106 42
Subject Issuer Validity Valid
*.freshdesk.com
Amazon		 2020-05-13 -
2021-06-13		 a year crt.sh
*.freshmarketer.com
Amazon		 2020-07-27 -
2021-08-27		 a year crt.sh
addevent.com
Amazon		 2020-03-13 -
2021-04-13		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.google-analytics.com
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
*.googlecode.com
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2020-05-26 -
2021-04-21		 a year crt.sh
*.freshworks.com
Amazon		 2020-08-24 -
2021-09-24		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
*.dl.dropboxusercontent.com
DigiCert TLS RSA SHA256 2020 CA1		 2021-01-19 -
2022-02-14		 a year crt.sh
*.sumo.com
Sectigo RSA Domain Validation Secure Server CA		 2020-05-30 -
2021-05-30		 a year crt.sh
*.madkudu.com
Amazon		 2020-07-27 -
2021-08-27		 a year crt.sh
twin-iq.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2019-03-11 -
2021-03-10		 2 years crt.sh
*.g.doubleclick.net
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
*.doubleclick.net
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
www.google.com
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
www.google.de
GTS CA 1O1		 2021-01-19 -
2021-04-13		 3 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA		 2020-12-22 -
2021-03-21		 3 months crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1		 2020-11-05 -
2021-11-09		 a year crt.sh
api.ipinfodb.com
Sectigo RSA Domain Validation Secure Server CA		 2020-11-29 -
2021-11-29		 a year crt.sh
*.autopilothq.com
Sectigo RSA Domain Validation Secure Server CA		 2020-08-05 -
2022-11-07		 2 years crt.sh

This page contains 10 frames:

Primary Page: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Frame ID: 22DC44BF9CB253A9A7522736719165CA
Requests: 89 HTTP requests in this frame

Frame: https://9303576.fls.doubleclick.net/activityi;dc_pre=CMmv_fK43-4CFcSd7Qod6qYGsQ;src=9303576;type=anypage;cat=fresh0;ord=1;num=5279092104203;gtm=2wg1r0;auiddc=2115901894.1612964472;u1=undefined;u3=GA1.2.2087602401.1612964472;u4=null;u5=null;u6=null;u7=NULL;u9=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents;~oref=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents
Frame ID: 9910196672DD4701A0D5C55D24A313E4
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.6e189c4f2b6d88c453045806323cdcf3.html?origin=https%3A%2F%2Fsupport.freshdesk.com
Frame ID: 6C38A887C20097D74B4DC508A65E27B6
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.6e189c4f2b6d88c453045806323cdcf3.en.html
Frame ID: 583569C2E6AFD5ECD93B9DC25913AFFB
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.6e189c4f2b6d88c453045806323cdcf3.en.html
Frame ID: F4371ADAEED62A84002B53A8937978E9
Requests: 1 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/widget.js
Frame ID: 1239BC84A828D68C6C1CB4B7A1D5DE07
Requests: 7 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/static/media/styles.5fe92f64.css
Frame ID: B8F285E0A74CF5B48D3FA262D44AC06C
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/jot.html
Frame ID: 33E85C94BDC9D93CEAB4303D66D8F0E4
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.0/plugins/share_button.php?app_id=&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df97b5eaf20b5f8%26domain%3Dsupport.freshdesk.com%26origin%3Dhttps%253A%252F%252Fsupport.freshdesk.com%252Ff2e21b24b02f4a8%26relation%3Dparent.parent&container_width=0&href=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents&layout=button&locale=en_US&sdk=joey
Frame ID: 71558FCA46F94D1DE8156142B159C561
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.0/plugins/share_button.php?app_id=&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df17a2fb68f08ccc%26domain%3Dsupport.freshdesk.com%26origin%3Dhttps%253A%252F%252Fsupport.freshdesk.com%252Ff2e21b24b02f4a8%26relation%3Dparent.parent&container_width=0&href=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents&layout=button&locale=en_US&sdk=joey
Frame ID: 5614F27B0E6E2C711EC1C3583E61AC60
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://url386.fmemail.net/ls/click?upn=Mz7MJK-2FtHHikvgFRwjyTcOfndOh3z7CE4taJM7JUOwQOCK1XHg-2FVtjglJOt... HTTP 302
    https://support.freshdesk.com/en/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-a... HTTP 302
    https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents Page URL

Page Statistics

106
Requests

97 %
HTTPS

39 %
IPv6

26
Domains

42
Subdomains

35
IPs

4
Countries

3546 kB
Transfer

9049 kB
Size

20
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://url386.fmemail.net/ls/click?upn=Mz7MJK-2FtHHikvgFRwjyTcOfndOh3z7CE4taJM7JUOwQOCK1XHg-2FVtjglJOtmcuyWIQTvW8vsYs8614t8PGJ0S7zo0k8Y9ZfNozS28eiQusrenkWuFofOPpUPHN0iYDkQ3ZMis0zA3jWqybA2YqSnpHOPrrwgLLfmpu-2B9Kwfi-2Bjo-3DOyVf_qOdW-2F2nFZnnvQgWX2YkWwmK0tBU-2FVfGAKWx0r78uJ9RNy-2BBEdUdpCxKlFgz3qvuzsbmaPsWVHDrZIhPKOXgoRYx-2BlRPKkP96X09-2FXgpVABWGKayjiVUFdEXNWnxGx6TiARUr3Wkp-2BL-2BVhkJ7IJANacRb2tTBOjB-2BzH-2BZeZDLRtTLbx9yGM2Y-2Bn0-2BPnrPoL0Aw7SuJ-2Fq1F1Jm-2F0Ovbr7pxjj7a0y3E0W8O3GiIzTNcG4ZjLI5Pq2cArM-2BS-2FDgbQgPeXxIi9Suyc8li14JGm-2BzCMkrY1YpZwlNVzOBjW3TEMYJwwlKjHF6fltsPkDjVX8W-2Bl4fnG98lOPElf7i-2BhqgvOtdSOhw6j1MGsaZ6ZOAgTr23-2FykM-2FtlcHnYfBtxF6tXRjxxsTfKopdgnen9Aj2GK1HORWP1fddRB-2FU25K7OLaEVO54G9qWx0R8W6EGTPEflsoE3Y9e-2Fxwjj1UT5WYKxPbX-2F0eXi1PESmTB-2BR1ltsnNJdrJFSbNGeDy2JiyfRqpoGgMpDQVGqy0QyEN9ZkJw8kC4r9XIIsNf7fAtSRc9-2F5VT4DyInJxv0eGlsWOVj8GiQJZ6lNoz-2FSScOYEbOfSwC-2Btm-2FtMFgPgZEeQnqjZKux2-2Fa9ThHQRKpQmhtbtl-2BOPWEzwa6NIsXVpw06X9m2HJt5ma56jy1Br2YHUhBAF4Iw-2BjUHC2UFbAdg8fC-2FA7NKI9LL-2BLjrQDm4v5Rsj-2FA0RtNNMiduG2-2B252ibuFDTPWvxWFvZBXPWZC-2FicHBC68BuULD2fhXWrMVMVK9IJuWKuHcgrov-2ByrM6lyNfdur0JX6H4mJchDuDduR9aii4oOazfedZUvsn6gTURCKkr-2B1yPmhUJW42Mjxogf6iA8zHEKYCRsxJRlxyGiulw0koSF7ff3 HTTP 302
    https://support.freshdesk.com/en/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents/ HTTP 302
    https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 19
  • https://widget.freshworks.com/widgets/50000000006.js HTTP 301
  • https://widget.freshworks.com/widgetBase/bootstrap.js
Request Chain 33
  • https://dl.dropbox.com/s/4hto20v8zqlxbjx/logo_new.png HTTP 302
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Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.143.238 Ashburn, United States, ASN16509 (AMAZON-02, US),
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s3-1.amazonaws.com
Software
AmazonS3 /
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 10 Feb 2021 13:41:12 GMT
Last-Modified
Wed, 10 Jul 2019 10:31:22 GMT
Server
AmazonS3
x-amz-request-id
6D05B860D7B0C717
ETag
"1234b857fe02d4bd978940d21a4dc149"
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343 KB 		Image
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.143.238 Ashburn, United States, ASN16509 (AMAZON-02, US),
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s3-1.amazonaws.com
Software
AmazonS3 /
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Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 10 Feb 2021 13:41:12 GMT
Last-Modified
Mon, 12 Aug 2019 12:02:20 GMT
Server
AmazonS3
x-amz-request-id
0F5E19ECBC0FBC7D
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General
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
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H2
Security
TLS 1.3, , AES_128_GCM
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User-Agent
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date
Wed, 10 Feb 2021 13:41:11 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
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server
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strict-transport-security
max-age=31536000; includeSubDomains
content-type
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access-control-allow-origin
*
cache-control
private, max-age=900
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expires
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.143.238 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 10 Feb 2021 13:41:12 GMT
Last-Modified
Wed, 10 Jul 2019 10:23:38 GMT
Server
AmazonS3
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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52.216.143.238 Ashburn, United States, ASN16509 (AMAZON-02, US),
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s3-1.amazonaws.com
Software
AmazonS3 /
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Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
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Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 10 Feb 2021 13:41:12 GMT
Last-Modified
Mon, 04 Jan 2021 08:17:04 GMT
Server
AmazonS3
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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52.216.143.238 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 10 Feb 2021 13:41:12 GMT
Last-Modified
Tue, 19 Jan 2021 06:49:43 GMT
Server
AmazonS3
x-amz-request-id
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Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
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Response headers
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https://sjs-tp.googlecode.com/git/css/font-awesome.min.css
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
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Response headers
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3 KB 		Image
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https://freshdesk.com/themes/freshdesk-polygon/images/appstore.svg
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Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
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content-encoding
gzip
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139
x-powered-by
Freshdesk
x-vcache
HIT
x-cache
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x-frame-options
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3 KB 		Image
General
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https://freshdesk.com/themes/freshdesk-polygon/images/google-play.svg
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.156.38 Seattle, United States, ASN16509 (AMAZON-02, US),
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server-99-84-156-38.txl52.r.cloudfront.net
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/ Freshdesk
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Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:38:52 GMT
content-encoding
gzip
age
139
x-powered-by
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x-vcache
HIT
x-cache
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last-modified
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x-frame-options
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17 KB 		Script
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Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.240.168.159 Seattle, United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 05:36:56 GMT
via
1.1 ec5c4a66c1200ddcc562c6e98f77a48d.cloudfront.net (CloudFront)
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8 KB
3 KB 		Script
General
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https://widget.freshworks.com/widgetBase/bootstrap.js
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.156.66 Seattle, United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Referer
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User-Agent
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content-encoding
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server
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150 KB 		Script
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https://assets1.freshdesk.com/assets/cdn/portal_bottom-6c8216f120142c218f5a8d3d3570483a.js
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
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Download Go to
Full URL
https://sumo.com/services
Protocol
H2
Server
52.34.133.113 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-133-113.us-west-2.compute.amazonaws.com
Software
nginx/1.18.0 /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
x-sumo-auth
Origin
https://support.freshdesk.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

server
nginx/1.18.0
date
Wed, 10 Feb 2021 13:41:13 GMT
access-control-allow-origin
https://support.freshdesk.com
access-control-allow-credentials
true
access-control-allow-methods
GET,HEAD,PUT,POST,DELETE
access-control-allow-headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
access-control-max-age
2592000
services
sumo.com/ 		124 B
532 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://sumo.com/services
Requested by
Host: cdn.freshmarketer.com
URL: https://cdn.freshmarketer.com/61608/70421.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.34.133.113 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-133-113.us-west-2.compute.amazonaws.com
Software
nginx/1.18.0 /
Resource Hash
88d1d0dd8730d866219619561304b3b5c22e3999a59dab5f70b88384312eff0f
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/javascript, */*; q=0.01
X-Sumo-Auth
QpArLcTfEXLOA4i4wFPIPPnE
Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
vary
Origin, Accept-Encoding
server
nginx/1.18.0
x-frame-options
SAMEORIGIN
p3p
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin
https://support.freshdesk.com
access-control-allow-credentials
true
content-type
application/json; charset=utf-8
content-length
124
7.7e831236a32d6086ab3e.js
load.sumo.com/ 		97 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/7.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
c60b93effcbac344d2c30270e0d97323af0f64f43f3ac4d8abd486a875477169

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
BJCSEV3X3T8KCJAR
cdn-cachedat
2020-12-22 18:48:29
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
y+8bcE1wVm3gZzRbD6J2DQ45LsrObiXEBWtbSpDKglATlwexwr4e9PY7TvyW3gPTM9BWoNurJjc=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:42 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
d15c0c5ae8ad507723729f80ee00cb19
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
4.7e831236a32d6086ab3e.js
load.sumo.com/ 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/4.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
3f351eef4b0a3ccd70ff9d4239851252a0a6eba79471e530f9deec0b3421d132

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
8E3673F294AE1A63
cdn-cachedat
2021-01-04 19:15:19
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
msTWG7EJsY8YB97Pf33JXhlfc2VSEifnKhKqe3dt1F85/7Gure4m7pWEsYbwPkuDt1PY3oqPDJs=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:19 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
2b6cfe68dd0be946e81734a2106e875e
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
2.7e831236a32d6086ab3e.js
load.sumo.com/ 		3 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/2.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
5dc9d61931a73fa03b59af510868b7e89e4523df5a53935212ca8a9b31af0b8d

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
723
x-amz-request-id
C48EE236EA77CC69
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
cdn-cachedat
2021-02-01 13:33:46
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
vnGeJbPiGUYH26Mn4BuTTS70zuXQFD5du/iwLoUN31qq0UwMgbArrZ+sihYYzSCu6tW5FyJwFoM=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:03 GMT
server
BunnyCDN-DE1-722
cdn-requestpullcode
200
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
2acf3374bd8f6a64e06fa2d716b4bc45
cdn-requestcountrycode
FR
cdn-requestpullsuccess
True
10.7e831236a32d6086ab3e.js
load.sumo.com/ 		11 KB
5 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/10.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
4b6753aef2f81a4813434523b259d9d19f368ae41cd40162bf0897bc4e334cb9

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
BC2A78DC1C7EA3C6
cdn-cachedat
2020-12-22 18:48:28
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
kEEl/WRcMsm2ia58aD9Vdy8GuiPvVguJ7KKQoGJqILCL11Ughl28cTM3rcwTgrMioR+f6oPtcfQ=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:46:49 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
ab865eb62d7ce176be1eaa5435cde07d
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
22.7e831236a32d6086ab3e.js
load.sumo.com/ 		92 KB
24 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/22.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
4c2a0a41bdbc55f5d0f74f367110639cb7fe35122a7a140846d1395d21609a6d

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
FB682E1160591518
cdn-cachedat
2020-12-22 18:48:28
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
oU70c9hu8bsvP9SlaJQ2Q/YsX5QOEoiNwbJ0+12f7RnwOwaJTTU0p2Q+pzrCAguW6TUA6TmdlM8=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:05 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
2cf9ae30347e6d65217a65940edbe466
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
23.7e831236a32d6086ab3e.js
load.sumo.com/ 		329 KB
93 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/23.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
36aecd4542cf4c62f3d0b0517e0e560aabd649e4efcfce254a95c5adeb388a5c

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
632
x-amz-request-id
A97462EE6DEA76A7
cdn-cachedat
2020-12-22 18:48:28
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
GJi8NUV0LvSktFTRaltuTypoxhtChFERaw/Sz0fK4s5DUuYplWjKLst8WNILdnbp7alFYBxOAzE=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:05 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
aff1d4dd8bc825805837caf0b5efafda
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
21.7e831236a32d6086ab3e.js
load.sumo.com/ 		179 KB
51 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/21.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
967ff48c41053bf7c36f819b71ee6b509bd9971857397d74b41c75acc5bd27ae

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:13 GMT
content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
0Y3T3QDXDMAY7S8J
cdn-cachedat
2020-12-22 18:48:29
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
+iRYojJkvMfQdOP+gSREQgghMMBBx2TZwm1iN3pEqHBci7FCFEaBzl49ui+PAbExmFDBHuFzfz8=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:47:04 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
e55e2639dc7af210e3130ddac8d24b08
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
0.7e831236a32d6086ab3e.js
load.sumo.com/ 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/0.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
dd9c85c873b9b644468988e8165e079b0e747a550ce13fa3f7d0c1839b0fd503

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:14 GMT
content-encoding
br
cdn-edgestorageid
632
x-amz-request-id
F495FB9A2FA53EE7
cdn-cachedat
2020-12-22 18:48:28
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
PmxWVwWtUvzQNzbKRn05FlJKb4ekVrMvMY6osOaQD2gi+SP9tRRTq1AK9TOdtwtEvXaqCggJPIs=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:46:48 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
6ab1a5edab58d7b0f0b01beda0fb58fb
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
96.7e831236a32d6086ab3e.js
load.sumo.com/ 		1 MB
77 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/96.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
535f84cffe4a18de721d24bd0f6a46f059068d48daf2327d143e0397431cbb14

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:14 GMT
content-encoding
br
cdn-edgestorageid
632
x-amz-request-id
EC9F4C640A037CD5
cdn-cachedat
2020-12-22 18:48:28
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
jHhIFilSzhRFzc7YaxJQFD56NMIlET7eNzelA38lvQnxiw00gzR53H2fwn6eyWVkO+OCW33jEgU=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:48:03 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
e955ebd7623ee81b028c38b6a57c0d9d
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
97.7e831236a32d6086ab3e.js
load.sumo.com/ 		221 B
876 B 		Script
General
Check archive.org
Download Go to
Full URL
https://load.sumo.com/97.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.199 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-199.datapacket.com
Software
BunnyCDN-DE1-722 /
Resource Hash
71b3e9761dec1834f8152f030e564ed3ccee88e6f133764557faadbebf869c2d

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 13:41:14 GMT
content-encoding
br
cdn-edgestorageid
565
x-amz-request-id
9A18A852361F69B0
cdn-cachedat
2020-12-22 18:48:22
cdn-pullzone
53731
access-control-allow-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
x-amz-id-2
NP7QAwLAGnX+66pAqYgt5q5LB+zDTnixwvqkTjT42np6bYW3h/wLWiPgdhUzRaMMM85C2epMnHA=
access-control-allow-origin
*
last-modified
Tue, 22 Dec 2020 17:48:04 GMT
server
BunnyCDN-DE1-722
vary
Accept-Encoding
content-type
text/javascript
cdn-cache
HIT
cdn-uid
a61f2e95-f685-45ef-9e80-35f4adfb29cb
cache-control
max-age=31536000
cdn-requestid
2c9f6e2087626d0b7c0f6bf839630633
cdn-requestcountrycode
FR
access-control-expose-headers
Server, x-goog-meta-frames, Content-Length, Content-Type, Range, X-Requested-With, If-Modified-Since, If-None-Match
css
fonts.googleapis.com/ 		21 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:200italic,300italic,400italic,500italic,600italic,700italic,800italic,900italic,200,300,400,500,600,700,800
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
4956068b2f2c2f14c6dd7fb409b7e5a22ab4a41b45c9ad683bc0f77c5853ffba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 10 Feb 2021 12:36:32 GMT
server
ESF
date
Wed, 10 Feb 2021 13:41:14 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 10 Feb 2021 13:41:14 GMT
features
sumo.com/api/site/f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7/ 		3 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://sumo.com/api/site/f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7/features?site_id=f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7
Requested by
Host: cdn.freshmarketer.com
URL: https://cdn.freshmarketer.com/61608/70421.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.34.133.113 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-133-113.us-west-2.compute.amazonaws.com
Software
nginx/1.18.0 /
Resource Hash
74ed8daeadcb672b40fbb5e110beeb382e69e584200d4dae4fe149d2fe99eb96
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/plain, */*
Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
X-Sumo-Auth
QpArLcTfEXLOA4i4wFPIPPnE

Response headers

date
Wed, 10 Feb 2021 13:41:14 GMT
content-encoding
gzip
vary
Origin, Accept-Encoding
server
nginx/1.18.0
etag
"-653905099"
x-frame-options
SAMEORIGIN
content-type
application/json; charset=utf-8
access-control-allow-origin
https://support.freshdesk.com
access-control-allow-credentials
true
x-robots-tag
noindex, nofollow
features
sumo.com/api/site/f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7/ Frame 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://sumo.com/api/site/f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7/features?site_id=f1b7fac5a024f189de492ea744b8ee700407928f43711328e1a6c9faa72daea7
Protocol
H2
Server
52.34.133.113 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-133-113.us-west-2.compute.amazonaws.com
Software
nginx/1.18.0 /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
GET
Access-Control-Request-Headers
x-sumo-auth
Origin
https://support.freshdesk.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

server
nginx/1.18.0
date
Wed, 10 Feb 2021 13:41:14 GMT
access-control-allow-origin
https://support.freshdesk.com
access-control-allow-credentials
true
access-control-allow-methods
GET,HEAD,PUT,POST,DELETE
access-control-allow-headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
access-control-max-age
2592000
cro
src.freshmarketer.com/ 		15 B
276 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://src.freshmarketer.com/cro
Requested by
Host: cdn.freshmarketer.com
URL: https://cdn.freshmarketer.com/61608/70421.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.224.70.172 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-224-70-172.compute-1.amazonaws.com
Software
FM Datacollector Server /
Resource Hash
71ac21ea2d41201a207ffdee8b08864a0fc8f183e4665f0c0edf3fec0de974de

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

access-control-allow-origin
https://support.freshdesk.com
date
Wed, 10 Feb 2021 13:41:16 GMT
access-control-request-method
GET,HEAD,POST
access-control-allow-credentials
true
server
FM Datacollector Server
access-control-allow-headers
Access-Control-Request-Method,Access-Control-Allow-Headers
content-type
application/json
sr
src.freshmarketer.com/ 		15 B
276 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://src.freshmarketer.com/sr
Requested by
Host: cdn.freshmarketer.com
URL: https://cdn.freshmarketer.com/61608/70421.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.224.70.172 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-224-70-172.compute-1.amazonaws.com
Software
FM Datacollector Server /
Resource Hash
71ac21ea2d41201a207ffdee8b08864a0fc8f183e4665f0c0edf3fec0de974de

Request headers

Referer
https://support.freshdesk.com/support/solutions/articles/240293-a-guide-to-field-service-for-helpdesk-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
text/plain

Response headers

access-control-allow-origin
https://support.freshdesk.com
date
Wed, 10 Feb 2021 13:41:17 GMT
access-control-request-method
GET,HEAD,POST
access-control-allow-credentials
true
server
FM Datacollector Server
access-control-allow-headers
Access-Control-Request-Method,Access-Control-Allow-Headers
content-type
application/json

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
tp.freshmarketer.com
URL
https://tp.freshmarketer.com/getandset
Domain
freshworks-portal.netlify.com
URL
https://freshworks-portal.netlify.com/fonts/icomoon.ttf?4z762j
Domain
freshworks-portal.netlify.com
URL
https://freshworks-portal.netlify.com/fonts/icomoon.woff?4z762j43545

Verdicts & Comments Add Verdict or Comment

191 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| 6 object| 7 object| 8 object| 9 object| 10 object| 11 object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| dataLayer number| zargetMain function| jQuery object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails object| jQuery1113018791974740638606 number| zarget_geo_requestedtime function| setGeoTargeting boolean| zarget_experiments_loaded number| zarget_experimenttimeoutid object| ZargetFunnelAPI object| FMFunnelAPI object| FM object| ZargetFormAPI object| FMFormApi function| ZargetForm boolean| fm_sr_debug_mode object| AutopilotAnywhere object| Autopilot function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| _gaq object| portal number| attachment_size function| $d object| addeventatc boolean| ate_touch_capable number| flbckcnt number| flbckint number| nlbckcnt number| nlbckint function| addeventReady object| google_tag_manager function| postscribe object| google_tag_data string| GoogleAnalyticsObject function| ga object| madkudu object| eventsArr object| _gat object| gaGlobal object| hdx object| gaplugins object| gaData function| _UA-20651269-1_sendHitTask object| jQuery18304496664856867043 function| FreddyEmailBot object| twttr object| contact_number function| cleanWhitespace object| session string| option string| query_str function| ipinfocb object| fwSettings function| FreshworksWidget function| initiate function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width object| I18n object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| FwBootstrap object| zarget_geoDetails object| sumome object| webpackJsonpsumome object| FB object| __twttrll object| __twttr object| sumo undefined| kftwiq string| kftwiqpg object| kftwiqsrc string| kfs string| kfTWIQ string| Hst object| kftwiniq boolean| __smLoaded object| jQuery110207572589775407874

20 Cookies

Domain/Path Name / Value
.freshdesk.com/ Name: mkjs_group_id
Value: null
.freshdesk.com/ Name: zarget_visitor_info
Value: %7B%22BVUVZSX%22%3A1747822%7D
.freshdesk.com/ Name: _gcl_au
Value: 1.1.2115901894.1612964472
.freshdesk.com/ Name: _dc_gtm_UA-20651269-1
Value: 1
.freshdesk.com/ Name: _gid
Value: GA1.2.2016160109.1612964472
.freshdesk.com/ Name: _gat
Value: 1
.freshdesk.com/ Name: _ga
Value: GA1.2.2087602401.1612964472
.support.freshdesk.com/ Name: __utmt
Value: 1
.support.freshdesk.com/ Name: __utma
Value: 100750211.2087602401.1612964472.1612964472.1612964472.1
.freshdesk.com/ Name: mkjs_user_id
Value: null
.support.freshdesk.com/ Name: __utmb
Value: 100750211.1.10.1612964472
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.freshdesk.com/ Name: zarget_user_id
Value: 0ca7201d-a9c7-40b1-865b-40b211503f39
.support.freshdesk.com/ Name: __utmz
Value: 100750211.1612964472.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
support.freshdesk.com/ Name: _x_w
Value: 35
.freshdesk.com/ Name: fm_sid_455057515A425E4059525B5650585F5B5D5E
Value: 1612964471150d0.676149579738266
support.freshdesk.com/support/solutions/articles Name: location
Value: %7B%22statusCode%22%3A%22OK%22%2C%22statusMessage%22%3A%22%22%2C%22ipAddress%22%3A%2282.102.18.114%22%2C%22countryCode%22%3A%22FR%22%2C%22countryName%22%3A%22France%22%2C%22source%22%3A%22ipinfodb%22%2C%22version%22%3A0.4%7D
support.freshdesk.com/support/solutions/articles Name: first_session
Value: %7B%22visits%22%3A1%2C%22start%22%3A1612964471680%2C%22last_visit%22%3A1612964471680%2C%22url%22%3A%22https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents%22%2C%22path%22%3A%22%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents%22%2C%22referrer%22%3A%22%22%2C%22referrer_info%22%3A%7B%22host%22%3A%22support.freshdesk.com%22%2C%22path%22%3A%22%2Fsupport%2Fsolutions%2Farticles%2F240293-a-guide-to-field-service-for-helpdesk-agents%22%2C%22protocol%22%3A%22https%3A%22%2C%22port%22%3A80%2C%22search%22%3A%22%22%2C%22query%22%3A%7B%7D%7D%2C%22search%22%3A%7B%22engine%22%3Anull%2C%22query%22%3Anull%7D%2C%22version%22%3A0.4%7D
support.freshdesk.com/support/solutions/articles Name: __smVID
Value: 82aecbf7a6b823cb3384ce2f7123a7c8335922e353282c224cbee259c335a1b9
.support.freshdesk.com/ Name: __utmc
Value: 100750211

8 Console Messages

Source Level URL
Text
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
Starting session recording ::: 455057515A425E4059525B5650585F5B5D5E
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
Initialized FM APIs...
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
undefined
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
Query variable %s not found sumotoken
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
install sumo badge...
console-api log URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
Query variable %s not found sumopath
console-api info URL: https://cdn.freshmarketer.com/61608/70421.js(Line 3)
Message:
CREATING SANDBOX FOR 156085c5-0017-4150-b225-a731ad248f38/service/#156085c5-0017-4150-b225-a731ad248f38/service

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

9303576.fls.doubleclick.net
addevent.com
api.autopilothq.com
api.ipinfodb.com
app.freshmarketer.com
assets1.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
cdn.freshmarketer.com
cdn.madkudu.com
company-assets.freshworks.com
connect.facebook.net
d1z9ryalr1cz6s.cloudfront.net
dl.dropbox.com
dl.dropboxusercontent.com
fonts.googleapis.com
fonts.gstatic.com
freshdesk.com
freshworks-portal.netlify.com
ip.freshmarketer.com
load.sumo.com
platform.twitter.com
s3.amazonaws.com
sjs-tp.googlecode.com
src.freshmarketer.com
ssl.google-analytics.com
stats.g.doubleclick.net
sumo.com
support.freshdesk.com
syndication.twitter.com
tp.freshmarketer.com
twin-iq.kickfire.com
url386.fmemail.net
widget.freshworks.com
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
freshworks-portal.netlify.com
tp.freshmarketer.com
104.244.42.72
13.227.219.17
13.227.221.138
13.248.199.121
142.250.186.166
167.89.123.54
185.59.220.199
209.128.119.223
23.253.207.75
2606:2800:234:59:254c:406:2366:268c
2620:100:6022:15::a27d:420f
2a00:1450:4001:802::2008
2a00:1450:4001:809::2008
2a00:1450:4001:809::200e
2a00:1450:4001:80e::200a
2a00:1450:4001:810::2003
2a00:1450:4001:812::200e
2a00:1450:4001:828::2003
2a00:1450:4001:828::2004
2a00:1450:400c:c00::52
2a00:1450:400c:c0a::9a
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
3.81.191.126
35.168.136.94
45.32.138.106
52.210.29.8
52.216.143.238
52.34.133.113
54.224.70.172
54.240.168.159
99.84.150.46
99.84.156.20
99.84.156.38
99.84.156.66
99.84.156.89
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