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POSTAL PROBLEMS

KHOU 11 TOURS OF MISSOURI CITY USPS PROCESSING CENTER WHERE MAIL DELAYS STARTED
IN DECEMBER

USPS leaders invited us to take a tour of the Missouri City mail processing
facility after we made multiple requests to see the operation firsthand.


FEATURED VIDEOS

 * USPS allows KHOU 11 News inside one of its troubled facilities
 * Senators grill head of US postal service about mail delays first reported on
   by KHOU 11
 * USPS Postmaster General speaks at Senate hearing on postal service operations
 * Houston mail delays: USPS Postmaster General to speak at during Senate
   hearing
 * USPS Postmaster General scheduled to speak at Senate hearing on postal
   service operations
 * What Office of Inspector General found during audit of Missouri City USPS
   processing center
 * USPS audit sheds light on issues at Missouri City postal facility that led to
   delays
 * Bride: Wedding invitations stuck in the mail



 * USPS Postmaster General speaks at Senate hearing on postal service operations
 * What the USPS Office of Inspector General found during audit of Missouri City
   mail processing center
 * Postal problems update: Congressman Al Green demands better customer
   communication from USPS
 * 'There’s a lot of effects that can have' | Man waits nearly a month for
   diabetes medication that bounces between Houston USPS facilities
 * Man says $26K check is hung up in Houston mail
 * Army soldier deployed abroad still waiting on package sent from Houston area
   one month ago



 * 'PLANTS ARE FLUID CURRENTLY' | SERVICE IS STEADILY BEING RESTORED TO USPS
   HOUSTON-AREA FACILITIES, OFFICIALS SAY
   
   After their staff toured the USPS Missouri City processing center, congress
   members said they got a better understanding of what caused the months-long
   mail delays.
 * 

 * CONGRESSMAN AL GREEN: STAFF'S TOUR OF HOUSTON-AREA USPS MAIL FACILITIES STILL
   DOESN'T PROVIDE ENOUGH TRANSPARENCY
   
   Rep. Al Green said he'll know in the coming days whether there will be a
   congressional hearing on Houston's mail problems.

 * ‘SOME CONCERNS THERE’ | HARRIS COUNTY CLERK ADDRESSES MAIL BALLOT CONCERNS
   AMID HOUSTON MAIL DELAYS
   
   The Harris County clerk explained her office has several safeguards in place
   to track and collect incoming mail ballots.




MORE POSTAL PROBLEMS

 * We sent 11 packages with Air Tags through priority mail last month. Here's
   where they went.
 * 'Very serious problem' | Here's what Sen. Ted Cruz says he's doing about the
   USPS mail delays
 * USPS shares 'same story,' Rep. Sylvia Garcia says of ongoing delays at North
   Houston, Missouri City processing centers
 * USPS: Houston-area mail delays have attention of 'postal leadership at the
   highest levels'
 * Houston mail delays: 2 more congressmen join calls for change with USPS
 * 'This is unacceptable' | USPS inspector general acknowledges issues with
   transparency, staffing regarding ongoing postal problems
 * USPS mail delays could soon be a nationwide problem, congresswoman says
 * Here's where the major mail delays at Houston-area USPS facilities began


LOCAL NEWS

 * ‘JUST A GENTLE GIANT’ | FORMER NEIGHBOR OF REV. BILL LAWSON REMEMBERS HIS
   LIFE AND LEGACY
   
   Clarice Freeman, widow of legendary Texas Southern University debate coach
   Dr. Thomas Freeman, lived next door to Rev. Bill Lawson and his family in the
   60s.

 * HFD: MULTIPLE PEOPLE INJURED, INCLUDING FIREFIGHTER, IN SE HOUSTON APARTMENT
   FIRE
   
   HFD said the fire broke out at an apartment complex on Park Place Boulevard
   between the Gulf Freeway and Galveston Road.


VERIFY

 * SEASONAL ALLERGY TREATMENTS: VERIFY FACT SHEET
   
   Should you start taking your allergy medicine now? We VERIFY the answer to
   that and other common questions about allergy treatments.

 * SOCIAL SECURITY 2025 COLA ESTIMATES DON'T SHOW SIGNIFICANT INCREASE COMPARED
   TO 2024
   
   Early estimates indicate that Social Security’s cost-of-living adjustment
   could be somewhere around 3% in 2025. Here’s what that would mean for your
   benefits.




MORE VIDEOS

 * USPS mail delays: Houston man waits more than a month for diabetes medication
 * Man says $26K check is hung up in Houston mail
 * Soldier deployed abroad still waiting on package sent from Houston area one
   month ago
 * Ongoing USPS mail delays impacting mail-in ballots
 * Service being restored to USPS Houston-area facilities, officials say
 * State leaders meeting next week to discuss ongoing delays at Houston-area
   USPS mail facilities
 * Rep. Al Green says staff's tour of Houston-area USPS mail facilities didn't
   satisfy concerns
 * Will Houston-area postal delays play into the March primary elections?
 * KHOU 11 questions Sen. Ted Cruz on Houston-area mail delays
 * We sent 11 packages with Air Tags through priority mail last month. Here's
   where they went.
 * KHOU 11 tests Houston’s mail system for delays, only 1 package delivered when
   expected
 * Lawmakers push for answers in ongoing mail delays at North Houston, Missouri
   City postal processing centers




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