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Text Content

01732 844 744
marcus@lavenders.info

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 * Home
 * About
   * About Lavenders
   * Our Team
   * Activities
   * Photographs
   * Fees
 * Our Ethos
 * Our Promise
 * Assurance
 * News
   * Newsletters
 * FAQ
 * Contact us

 * Home
 * About
   * About Lavenders
   * Our Team
   * Activities
   * Photographs
   * Fees
 * Our Ethos
 * Our Promise
 * Assurance
 * News
   * Newsletters
 * FAQ
 * Contact us


LAVENDERS CARE HOME, WEST MALLING


RESIDENTIAL CARE HOME IN KENT

Find out more
ī“

LAVENDERS ROAD, WEST MALLING,

Kent, ME19 6HP

l

MARCUS@LAVENDERS.INFO

Send Message

CALL US ON

01732 844744

Welcome to Lavenders, a family owned and run residential care home situated in
the pretty market town of West Malling, in the heart of the Kent countryside

Lavenders is a warm and welcoming family owned and run residential care home
offering exceptionally high quality elderly care in a beautiful environment.
Conveniently located close to West Malling high street in Kent, yet in an
idyllic rural setting, we are very proud to have created a kind, empathetic,
resident-centred care home for the elderly and physically frail from a
splendidly refurbished Regency family home with added modern wings of
purpose-built accommodation.

Established in 1983, and both owned and managed by the Webb family, here at
Lavenders we are dedicated to providing a safe, happy, fulfilling and enriching
home-from-home environment for the 53 residents who live here.Ā 

Providing exceptional care in a relaxing, comfortable setting while encompassing
personal tastes and individual requirements is our top priority ā€“ and is at the
heart of everything we do.

A beautifully safe environment
In addition to our elegant house, we have purpose-built accommodation organised
across three wings, with the majority of residentsā€™ rooms at ground level for
safety and ease of access. Each wing has its own dining area and lounge for
either peace and quiet or convivial company, depending on personal preference.
Our single rooms come with en-suite toilets for increased privacy and personal
space and some rooms also have the option of a shower.

Tastefully decorated and maintained to a high standard, all rooms offer lovely
garden views. We also have terraces and sun decks overlooking the pretty
landscaped gardens so that residents can enjoy the sights and sounds of nature
as well as visits from local wildlife. You can find out more about our range of
accommodation options here.

Freedom to choose
We want all residents to feel that this is their home and that they are free to
live how they choose, while retaining their interests and hobbies as much as
possible. We have an impressive range of activities Ā going on every single day
and enjoy day trips and regular contact with our wider community, too.

We recognise the importance of good food at Lavenders and ensure there is plenty
of choice at mealtimes. Our talented catering team create delicious home-cooked
breakfasts, lunches and dinners every day and take great care to cater for a
full range of tastes and dietary needs, including diabetic, vegetarian or gluten
and lactose free. Our seasonal menus are created using fresh ingredients sourced
from local businesses wherever possible and our delicious homemade cakes are a
favourite with both residents and their visitors.

Lavendersā€™ ethos ā€“ a true family

When looking at residential care for a loved one, it can be difficult to know
what to look for. Yes, itā€™s important that the accommodation is attractive and
meals look tasty, but elderly care is about much more than the superficial. What
really matters is a care homeā€™s ethos and approach to how they care for and
treat those who live there.

At Lavenders we have a high staff to resident ratio and our dedicated,
long-serving, highly trained team provide consistent, loving care that comes
from the heart.

We truly believe that while care giving is a skill that can be taught through
appropriate training, the ability to care with warmth and compassion is
inherent. Here at Lavenders we are extremely fortunate to have a professional
care team who possess kindness and empathy in abundance.

We treat everyone like a family member here and encourage loved ones to become
involved in our residentsā€™ day-to-day lives as much as possible. As a result, we
are frequently told by visitors that they can tell the minute they walk through
the door that Lavenders feels homely, with a genuine, caring family feelĀ  (you
can read their thoughts here .)Ā And we know that we provide a safe, secure home
to happy and relaxed residents who thoroughly enjoy living here. Our caring
ethos is explained in full here.Ā 

the leading care home review website

--------------------------------------------------------------------------------

Lavenders

9.7
carehome.co.uk ReviewĀ Score
45 reviews

--------------------------------------------------------------------------------

7 Sep 2023: A EĀ (Son-in-law of Resident)
Lavenders have proven now and in the past to offer excellent service to their
resident in all...

24 Jul 2023: Betty LĀ (Respite Resident)
Very welcoming, nice staff, always helpful and will return at some point.

Read allĀ 45Ā reviews

Ā©Ā 2024Ā carehome.co.uk

Here to help
We know that choosing a care home is a big decision and raises so many
questions. We offer a trial period to all potential residents and look on this
as a chance for everyone to catch their breath and think about life going
forward.

We are also very experienced and adept at helping new residents through the
transition and settling in periods and are here to answer any questions you may
have.

You may find the answer to your questions hereĀ but if not, please donā€™t hesitate
to give us a call on 01732 844744. You can also find all our external reports
and independent reviews available for you to read here.Ā 

LOCATION

Situated close to West Malling High Street but surrounded by beautiful Kent
countryside with plenty of choice for days out, we are not far from Kings Hill
and Maidstone, too. Read more about how to find us here

ACCOMMODATION

ā€“ 53 single rooms with toilet (some with showers) & garden views

ā€“ Garden rooms with access to a terrace

ā€“ 5 dining rooms; 5 sitting rooms; conservatory

ā€“ 10 WCs and 8 assisted bathrooms

ā€“ Couples accommodated

ā€“ Respite and holiday care available

RECREATION

No one is bored at Lavenders ā€“ thereā€™s a range of activities to suit all tastes
and plenty of scope for those who prefer peace and quiet, too. We use our
minibus for day trips and enjoy local school performances and celebrations.Ā 

Our long-serving team is dedicated to treating everyone with dignity, respect
and empathy to provide a safe, happy home to relaxed, contented residents who
thoroughly enjoy living here

Our Staff

Dedicated, empathetic, well trained, professional and committed to caringā€¦ we
have over 60 staff members here at Lavenders, many of whom have been with us for
decades. Proprietor Marcus Webb Ā together with his wife Emma Webb who is the
Office Manager, manage the Business, while Registered Manager, Candyce
Brockwell, and Deputy Manager, Jackie Haslam, are responsible for the care and
welfare of both residents and staff.

Everyone works hard to ensure things run smoothly in a calm, reassuring and
relaxed way. We may have lovely accommodation and a beautiful location, but itā€™s
our team of carers, housekeepers, maintenance staff, talented cooks and creative
activity leaders that make Lavenders the wonderful home it is.

READ MORE

Life at Lavenders

At Lavenders we treat everyone as an individual. With over 35 yearsā€™ experience,
we know that elderly care involves gently supporting people with their changing
needs while helping to maintain interests, hobbies and independence.
Self-realisation, dignity and personal choice are all key elements of this and
we strive to ensure our ethos of enablement and support is at the heart of
everything we do.

READ MORE



Featured News

We pride ourselves on great communication and encourage residents, their loved
ones and our wider local community to keep in touch on a regular basis.

We have free Wi-Fi access throughout our buildings so that residents who wish to
can make video calls to loved ones; our Facebook page is regularly updated with
news of activities and we issue regular newsletters to keep everyone up to speed
with life here.

You can read some of them here

PREVIEW MORE

We look forward to welcoming you

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Lavenders Care Home

Lavenders Road
West Malling
Kent
ME19 6HP

MARCUS@LAVENDERS.INFO

01732 844744

Directions

About

About us

Our team

Activities

Fees

Our ethos

Information

FAQā€™s

Newsletters

Our promise

Privacy Policy

Terms and Conditions

Lavenders

CQC overall rating
Good
27 January 2021
See the report


Copyright Ā© 2020 ā€“ Lavenders Care Home

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