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Feb. 10-12, 2025 | Tampa, Florida
         
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FULL CONFERENCE AGENDA



The 2025 OR Business Management Conference program features more than 22
educational sessions designed specifically for perioperative business
professionals in all facility types. Additionally, connect with your peers over
peer-to-peer roundtable discussions diving into hot topics impacting your unique
role. 12 dedicated networking events, including the popular Off-The-Clock
excursion, allow you ample time to connect with peers and develop relationships
with vendor partners.  Chart your course to business excellence at the 2025 OR
Business Management Conference!


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February 2025 Mon, February 10 Tue, February 11 Wed, February 12



NAVIGATE

Session Type
Breakout Sessions
General Session
Networking Events
Peer-to-Peer Roundtable
Pre-Conference Workshop
Registration
Spotlight Sessions
Session Topic
Data Analytics
Finance
Operations
Performance Improvement
Regulatory
Strategy
Supply Management


MONDAY, FEBRUARY 10

8:00 am - 5:30 pm
Registration

REGISTRATION OPEN



9:00 am - 12:00 pm
Pre-Conference Workshop

PRE-CONFERENCE WORKSHOP



12:00 pm - 12:45 pm
Networking Events

WELCOME ABOARD: GRAB-AND-GO BOXED LUNCHES AND NETWORKING WITH EXHIBITORS



12:45 pm - 2:00 pm
Operations, Finance, General Session

OPENING KEYNOTE: CHARTING YOUR COURSE TO SUCCESS - FINANCIAL WINS THROUGH
VALUE-BASED PERFORMANCE


Susanna Gallani, PhD, Associate Professor of Business Administration, Harvard
Business School


Learning Objectives:

 * Increase patient satisfaction by applying high value principals that
   transform healthcare delivery.
 * Demonstrate ways to alleviate staff burnout.
 * Improve financial outcomes by leveraging performance management tools.

Hospitals across the country (and beyond) continue to face high performance
pressures while stemming the burnout tide among clinicians and non-clinicians.
How can we create and foster a work environment where there is alignment,
autonomy, and everybody thrives while delivering high value for our patients? In
this talk, Dr. Gallani will discuss some of the key lessons from the literature
and from her own research that can contribute to a favorable transformation of
healthcare delivery organizations. Institutions need to regain ownership of
their own strategic goals and execution and leverage performance management
tools that embrace diversity, empower agency, and align behaviors in the
day-to-day decision making of all participants to the creation of value.

2:00 pm - 2:45 pm
Networking Events

DOCKSIDE DELIGHTS: NETWORKING BREAK WITH EXHIBITORS



2:45 pm - 3:45 pm
Performance Improvement, Supply Management, Breakout Sessions

ANCHORING PROFITS: RESTRUCTURING INVENTORY PRACTICES TO SECURE $200 MILLION IN
COST SAVINGS


Paul Flaherty, CRCST, Manager, Central Sterile Processing & Supply,
Massachusetts General Hospital
Joshua Gomez, MPH, Business Operations Manager, Massachusetts General Hospital
Steve Spring, BA, Executive Director Finance, Massachusetts General Hospital


Learning Objectives:

 * Minimize overstocking and restocking of underutilized items. 
 * Apply methods to minimize expenditures by tracking and reallocating
   non-revenue-generating items.
 * Refine inventory processes to improve financial efficiency.

Join us as we explore a system-wide approach to restructuring inventory
management practices with an ambitious goal to reduce spending by $200 million a
year. This case study will share actionable strategies to overhaul inventory
management practices leading to substantial cost savings.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

2:45 pm - 3:45 pm
Performance Improvement, Data Analytics, Breakout Sessions

AT THE HELM: SUPERCHARGE YOUR OR - 10 BUILDING BLOCKS FOR AN EFFECTIVE DASHBOARD


Andrew Schreiner, MSHA, Business Manager, Surgical Services, Northwestern
Medicine


Learning Objectives:

 * Identify Key Performance Indicators (KPIs) for your OR.
 * Visualize data by applying design principals.  
 * Engage your staff by demonstrating performance results via the dashboard. 

Building your dashboard is an essential business function to measure the OR’s
performance. Infinite amounts of data are buried deep in reports and emails.
Making your dashboard work for you, whether by service line, department, or
provider, allows decisions to be based on concrete data rather than impressions.
This session will demonstrate principles to utilize data, engage staff and
improve performance.




Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

2:45 pm - 3:45 pm
Strategy, Regulatory, Performance Improvement, Finance, Operations, Breakout
Sessions

SETTING SAIL: TOP 5 BUSINESS TRENDS FOR AMBULATORY SURGERY CENTERS IN 2025


Moderator — Bob Winandy, MSN, MBA, RN, Chief Executive Officer, Brightside
Surgical
Janet Carlson, MSN, BSN, RN, NE-BC, FACHE, Executive Director of ASCs,
Commonwealth Pain & Spine
Geri Eaves, BSN, RN, CASC, CNOR, CEO and Administrator, The Bone and Joint
Institute of Tennessee Surgery Center
Fawn Esser-Lipp, MBA, BSN, CASC, CNOR, Executive Director, The Surgery Center
LLC


Topics for discussion:

 * Explore the boom in surgery center growth across the nation and competition
   for resources.
 * Examine the shift from in-patient procedures to the outpatient setting. 
 * Explain price transparency laws and compliance.
 * Discover what service lines are thriving.
 * Discuss quality measures and reimbursement.

Learning Objectives:

 * Describe new policies that will impact the operations of ASCs.
 * Explain areas for growth and how that impacts resources.
 * Apply quality measures to improve reimbursement. 

This session will explore 5 key trends impacting Ambulatory Surgery Centers in
2025 and beyond. Prepare your team and brace for what’s to come so you can
optimize performance at your ASC. 




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

4:00 pm - 5:00 pm
Operations, Data Analytics, Finance, Breakout Sessions

ALL HANDS-ON-DECK: HOW TO JUSTIFY YOUR STAFFING NEEDS AND FTES


Jacqueline Gardocki, MBA, MSN, BSN, CNOR, CASC, Nurse Manager Luckow Pavilion
Same Day Services & Pain Management, The Valley Hospital
DeAnna Kearney, BSN, RN, CAPA, Manager of Endoscopy, The Valley Hospital


Learning Objectives:

 * Justify the ROI to increase FTEs as patient volume is climbing.
 * Calculate the cost-per-case and speak to the numbers.
 * Address pain points for staffing issues and develop incentive programs to
   increase retention.

How do you get buy-in from your leadership team when you need to request more
FTEs? How do you present your proposal while maintaining engagement and
retention of current staff? What leadership styles increase employee
satisfaction to achieve higher productivity that will lead to improved financial
performance? Attend this session to learn how to justify the ROI for more FTEs,
calculate the cost per case and address pain points for staffing.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

4:00 pm - 5:00 pm
Operations, Strategy, Breakout Sessions

RIDING THE WAVE: ANESTHESIA STAFFING DEMAND IN AN ASC


Collin Pick, MSN, CRNA, ARNP, CMPE, Chief of Anesthesia, Physician Partners of
America


Learning Objectives:

 * Engage anesthesia staff to operate efficiently. 
 * Optimize surgical scheduling to align staff resources. 
 * Differentiate costs associated with various anesthesia options in regards to
   patient care and outcomes.

Engagement of anesthesia staff is critical for ASCs due to the shortage of
anesthesia providers. Attend this session to learn how ASCs can work with
providers to schedule anesthesia staff resources. In addition, this session will
address the cost of medications and price transparency on different anesthesia
choices.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

5:15 pm - 5:45 pm
Spotlight Sessions

SPOTLIGHT SESSION 1



Stay tuned for exciting updates about our new Spotlight Sessions - 30 minutes of
immersive content to energize and prepare you for the week ahead!

5:15 pm - 5:45 pm
Spotlight Sessions

SPOTLIGHT SESSION 2



Stay tuned for exciting updates about our new Spotlight Sessions - 30 minutes of
immersive content to energize and prepare you for the week ahead!

5:45 pm - 7:15 pm
Networking Events

SUNSET SOCIAL: CAPTAIN'S COCKTAIL HOUR





TUESDAY, FEBRUARY 11

6:30 am - 6:00 pm
Registration

REGISTRATION OPEN



7:15 am - 8:30 am
Networking Events

BREAKFAST PRESENTATION, SPONSORED BY: SIPS CONSULTS CORPORATION


Sponsored by:
   

8:30 am - 9:30 am
Networking Events

COASTAL COFFEE: NETWORKING BREAK WITH EXHIBITORS



9:30 am - 10:30 am
Supply Management, Operations, Breakout Sessions

CRACKING THE CODE: INNOVATIVE HACKS FOR PREFERENCE CARD MANAGEMENT AND C-SUITE
SUPPORT


Jason Goodwin, MPH, MSN, BSN, President, Innovative Cultures Consulting
Hannah Shufeldt, DNP, MSHCM, RN, CNOR, Director of Procedural Services, Sarah
Bush Lincoln Health System


Learning Objectives:

 * Describe new ways to effectively manage your preference cards.
 * Discover the cost benefit analysis of simplifying your preference card
   system.
 * Develop tools to effectively standardization your preference cards.

The process of effectively managing your surgeon preference cards may feel like
a never-ending chore. Attend this session to discover innovative tools that can
help you level-up your preference cards and operate at peak performance.




Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

9:30 am - 10:30 am
Strategy, Finance, Breakout Sessions

HOISTING THE SAILS: WINNING STRATEGIES FOR GROWING SERVICE LINES IN AN ASC


Deb Yoder, MHA, BSN, RN, CNOR, CASC, Vice President Facility Development,
Compass Surgery Partners


Learning Objectives:

 * Explore complex cases as a new service line option to add in your facility.
 * Develop a plan to introduce a profitable service line.
 * Determine the ROI based on your surgeon and patient population.  

This session will dive into strategies for evaluating the most profitable
service lines to expand or introduce in your ASC. Discover key trends in
orthopedics and neurology and understand why these specialized service lines can
offer significant returns on investment for your ASC.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

9:30 am - 10:30 am
Strategy, Data Analytics, Breakout Sessions

SMOOTH SAILING: MAKING YOUR EMR WORK FOR YOU!


Trevor Adkins, MBA, BSN, RN, CNOR, Director of Surgical Services, Hutchinson
Regional Healthcare System
Allison Ng, MSN, RN-BC, NEA-BC, Director, Perioperative Scheduling and Block
Management, New York Presbyterian Hospital


Learning Objectives:

 * Transform the block management process by enabling capacity management tools.
 * Improve data literacy and engagement with surgeons.
 * Discover key metrics you should be monitoring to improve performance.

This session provides foundational concepts for using EHRs to monitor
performance. Hear 2 unique case studies from different hospitals using different
EHR systems. Learn how they extract data, monitor performance, speak to the
numbers and transform their block management process. 




Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

10:45 am - 11:45 am
Finance, Strategy, Breakout Sessions

COURSE CORRECTION: NEGOTIATING PAYOR RATES IN THE ASC SETTING


I. Naya Kehayes, MPH, Principal, ECG Management Consultants


 Learning Objectives:

 * Apply best practices for negotiating managed care contracts.
 * Analyze the existing payor mix and identify opportunities for strategic
   contract management.
 * Build and maintain strong relationships with payors.

Operating expenses continue to rise with very little increase in reimbursement
rates. Attend this session to discuss best practices in negotiating managed care
contracts and other payor contracts in the ambulatory setting.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

10:45 am - 11:45 am
Performance Improvement, Supply Management, Breakout Sessions

CREW INCENTIVES: 3 GUIDING PRINCIPLES TO LEVERAGE VALUE ANALYSIS TEAMS


Jasmine Hampton-Nicholson MSN, RN,CNOR, Vice President of Perioperative
Services, Temple University Health System


Learning Objectives:

 * Evaluate the use of supplies and product performance.
 * Research product requests and evaluate the alternatives.
 * Implement product approval systems and explain why they are important.

Value analysis teams can improve efficiencies and costs by assessing the impact
of new products on existing practices and workflows. This session will showcase
best practices for valuing the use of supplies by conducting thorough research
and evaluating product approval systems. Learn how to leverage value analysis
teams to optimize performance. 




Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

10:45 am - 11:45 am
Data Analytics, Operations, Breakout Sessions

SAFEGUARD YOUR OR: QUALITY IMPROVEMENT PROJECTS TO PROTECT REIMBURSEMENT


Marla Roberts, MHA, BSE/E, RN, LNC, CJCP, HACP-CMS|IP, CEO, Periop Accreditation
Readiness, LLC


 Learning Objectives:

 * Implement quality tracking to measure performance.
 * Apply quality measures to improve patient outcomes.
 * Avoid costly errors and improve reimbursement.  

Unplanned returns to the OR can be a costly mistake. Any sentinel event means
you won’t get reimbursed. The quality of care you provide in your OR and
prioritizing patient safety will ensure you receive maximize reimbursement.
Attend this session to understand the implications of a sentinel event and why
quality measures are important to the financial health of the organization.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

12:00 pm - 1:30 pm
Networking Events

LUNCHEON PRESENTATION, SPONSORED BY: LEANTAAS


Sponsored by:
   

1:30 pm - 2:00 pm
Networking Events

NAUTICAL NIBBLES: NETWORKING BREAK WITH EXHIBITORS



2:00 pm - 3:00 pm
Data Analytics, Finance, Breakout Sessions

CHARTING VALUE: TRANSFORMING FINANCIAL DATA INTO OPERATIONAL EXCELLENCE


Stephanie Casanova, MBA, Director, Procedural Business Services, Massachusetts
General Hospital
Steve Spring, BA, Executive Director Finance, Massachusetts General Hospital


Learning Objectives:

 * Describe methods for interpreting expenditures and variance drivers.
 * Establish a steady reporting system to drive continuous improvement.
 * Discover strategies for cross-functional partnerships and team communication.

In a time where external forces shape our finances as much as our surgical case
mix, OR Business Managers must adeptly communicate the fiscal health of their
departments to diverse audiences—from C-suite executives and board members to
front-line staff. In this presentation, we explore strategies to distill complex
financial data into actionable insights to improve operational excellence. 

Additionally, this session will dive into strategies to enhance your own
understanding of clinical operations, including cross-functional partnerships
and the use of AI enabled tools.




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

2:00 pm - 3:00 pm
Regulatory, Breakout Sessions

SURFS UP: ROLLING OUT THE OAS CAHPS SURVEY


Gail Avigne, MSN, BA, RN, Senior Consultant, Strategic Consulting, Press Ganey
Associates LLC


Learning Objectives:

 * Recite OAS CAHPS survey requirements.
 * Administer the OAS CAHPS survey effectively, including methods for data
   collection.
 * Interpret survey results to identify areas for quality improvement.

Starting in 2025, Medicare-certified Ambulatory Surgery Centers will be required
to participate in the Outpatient and Ambulatory Surgery Consumer Assessment of
Healthcare Providers and Systems (OAS CAHPS) Survey to comply with the ASC
Quality Reporting Program. This session will explore the requirements to prepare
ASC Administrators for compliance so they do not face reduced Medicare
reimbursement rates in the future.  




Eligible for 1 Contact Hour and 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

2:00 pm - 3:00 pm
Performance Improvement, Operations, Breakout Sessions

TRIMMING THE SAILS: IMPROVING PERIOPERATIVE EFFICIENCY BY MANAGING SAME-DAY
ADMISSION TRANSITIONS


Moustafa Bleik, Manager, OR Scheduling and Data Management, King Faisal
Specialist Hospital and Research Center
Fadi Fares, Manager, Day Surgery Unit and Post-Anesthesia Care Unit, King Faisal
Specialist Hospital and Research Center


Learning Objectives:

 * Use data to assess risk and prevent admission delays.
 * Optimize pre-admission processes to improve the patient journey. 
 * Streamline scheduling to improve financial performance.

Same-day admission delays present significant challenges, disrupting
perioperative efficiency, impacting the patient journey, and negatively
affecting the overall patient experience. Data and case studies highlight how
these delays contribute to inefficiencies across the perioperative spectrum,
leading to extended wait times and reduced operational flow. To address these
issues, strategies such as optimizing pre-admission processes, refining
admission day protocols, and enhancing OR coordination are essential. Attend
this session to learn the technology tools available to assess risk, minimize
admission delays, optimize efficiencies and improve financial performance.




Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

3:15 pm - 4:15 pm
Supply Management, Strategy, Regulatory, General Session

ANCHORS AWAY: 5 STRATEGIES TO RIGHT-SIZE YOUR INVENTORY AND IMPROVE SUPPLY
CONTRACTS


Michael Schiller, CMRP, Executive Director, Association for Health Care
Resources & Materials Management


One of the largest expenses to the OR is the cost of equipment and supplies. How
can you instill lean practices while ensuring you have what you need? This
session is a must-attend for OR Business Managers looking for ways to improve
their inventory practices and the bottom line. 




Topics include:

 1. Just-in-Time inventory: How have hospitals adjusted to keeping inventory
    levels at par in a post-Covid world? What are the recommendations for
    business leaders to right-size their inventory without going too lean?
 2. Breaking supply contracts: What should business leaders do if they need to
    break their supply contract? How can they partner with vendors and negotiate
    better contract terms?
 3. Human trafficking: What are the recommendations for business leaders if they
    discover there is human trafficking in their supply chain? Do they keep the
    supplies, dispose of them, what steps should they take?
 4. Labor constraints: What are the risks to supply chain disruptions from labor
    disputes and geopolitical constraints?
 5. Inflation: As inflation continues to rise, how should business leaders
    lock-in future supply contracts? What happens when inflation cools?

Eligible for 1 Contact Hour.

*Attendees must attend the full hour and complete the evaluation.

4:30 pm - 5:15 pm
Operations, General Session

THE BEACON OF LEADERSHIP: 5 WAYS IMPROV CAN HELP BOOST FINANCIAL PERFORMANCE


Kim Greene Hiller, Founder and Owner, The Laughing Academy


As a Business Manager in perioperative services, your team’s engagement is
crucial for driving financial success. To achieve this, you must foster trust,
inspire innovative thinking, and enhance collaboration. This dynamic,
interactive session leverages improvisation techniques to strengthen
relationships, solve problems, adapt to change, and create efficient processes.
Join us for an exhilarating experience where you’ll learn to adapt your
leadership style through the fun and impactful art of improv!




By attending this session, you will be able to:

 1. Improve communication skills, adaptability, and flexibility.
 2. Enhance team collaboration, creativity, and innovation.
 3. Develop and strengthen quick-thinking, active listening, and decision-making
    skills.
 4. Build trust within your team fostering a positive team culture.
 5. Strengthen emotional intelligence, presence and confidence.

5:30 pm - 9:00 pm
Networking Events

CONNECT AND CRUISE - OFF-THE-CLOCK EXCURSION



Join us for a spectacular 3-hour cruise on the Gulf to soak up the sunset and
connect with peers! 




Indulge in a delightful dinner spread and enjoy a selection of drinks and
entertainment while you cruise. Don’t miss out on this perfect blend of
networking and relaxation while you mingle with other business leaders and enjoy
the ocean views.




*Separate fee applies.


WEDNESDAY, FEBRUARY 12

7:00 am - 2:00 pm
Registration

REGISTRATION OPEN



7:15 am - 8:30 am
Networking Events

BREAKFAST PRESENTATION, SPONSORED BY: LIVEDATA


Sponsored by:
   

8:30 am - 9:30 am
Networking Events

SEASIDE SNACKS - NETWORKING WITH EXHIBITORS



9:30 am - 10:30 am
Strategy, Peer-to-Peer Roundtable

PEER-TO-PEER ROUNDTABLE: COST REDUCTION STRATEGIES IN AN ASC


Bob Winandy, MSN, MBA, RN, Chief Executive Officer, Brightside Surgical


The OR Business Management Program Committee will facilitate Peer-to-Peer
Roundtables to discuss hot topics impacting OR Business Managers. Bring your
ideas on a topic you know well and participate in the discussion. Be prepared to
share and learn from one another. Network with your peers and walk away with new
ideas and actionable strategies.  




This Peer-to-Peer Roundtable will focus on Cost Reduction Strategies in an ASC.
ASCs are looking for ways to cut costs without compromising care. Attend this
roundtable to share best practices for cost reduction and strategies for
competing in today’s challenging environment.




Eligible for 1 AEU credit.

*Attendees must attend the full hour and complete the evaluation.

9:30 am - 10:30 am
Operations, Supply Management, Peer-to-Peer Roundtable

PEER-TO-PEER ROUNDTABLE: ONBOARDING SURGEONS


Hazel Boyd, MBA, Operations Manager - Transforming Tomorrow, Boston Children's
Hospital
Bethany Daily, MHA, BA, Executive Director, Perioperative Services and
Healthcare Systems Engineering, Massachusetts General Hospital


The OR Business Management Program Committee will facilitate Peer-to-Peer
Roundtables to discuss hot topics impacting OR Business Managers. Bring your
ideas on a topic you know well and participate in the discussion. Be prepared to
share and learn from one another. Network with your peers and walk away with new
ideas and actionable strategies.  




This Peer-to-Peer Roundtable will focus on the Onboarding Process for Surgeons.
OR Business Leaders should be involved in the onboarding process to ensure new
surgeons are aware of equipment available and any contracts that have commitment
sourcing applied to them. Attend this roundtable to share hurdles you’ve
overcome and the progress you’ve made with onboarding new surgeons.

9:30 am - 10:30 am
Operations, Peer-to-Peer Roundtable

PEER-TO-PEER ROUNDTABLE: OPERATIONAL EFFICIENCIES


Matt Ruby, MHA, Business Operations Director, Surgical Services, Northwestern
Medicine


The OR Business Management Program Committee will facilitate Peer-to-Peer
Roundtables to discuss hot topics impacting OR Business Managers. Bring your
ideas on a topic you know well and participate in the discussion. Be prepared to
share and learn from one another. Network with your peers and walk away with new
ideas and actionable strategies.  




This Peer-to-Peer Roundtable will focus on Operational Efficiencies. OR Business
Managers are continuously looking for ways to improve operational efficiencies.
Attend this roundtable to share how you’ve improved your OR’s performance.
Topics for discussion include: First Case On-Time Starts, block scheduling,
advanced analytics, dashboards and standardization.

10:45 am - 11:45 am
Strategy, General Session

NAVIGATING UNCHARTERED WATERS IN 2025 AND BEYOND



11:45 am - 12:45 pm
Networking Events

LIGHTHOUSE LUNCHEON PRESENTATIONS - SPOTLIGHT ON INNOVATION



12:45 pm - 1:15 pm
Networking Events

BON VOYAGE: DESSERT WITH EXHIBITORS



1:15 pm - 1:30 pm
Networking Events

NETWORKING COMPETITION PRIZE GIVEAWAYS



 


SUSANNA GALLANI, PHD

Associate Professor of Business Administration
Harvard Business School


Susanna Gallani is the Tai Family Associate Professor of Business Administration
in the Accounting and Management unit. At HBS, she teaches in various executive
education programs, including the Program for Leadership Development, Managing
Health Care Delivery, Driving Corporate Performance, several custom programs,
and courses on the strategic implementation of Value-based Health Care. She has
previously taught Executing Strategy in the MBA elective curriculum and
Financial Reporting and Control in the required curriculum. She collaborates
with Harvard Medical School by teaching and co-directing the Health Care
Delivery and Leadership module in the required course Essentials of the
Profession II. She teaches in the post-graduate medical education programs
Surgical Leadership Program and Leadership in Medicine: Southeast Asia. 




Close
 


PAUL FLAHERTY, CRCST

Manager, Central Sterile Processing & Supply
Massachusetts General Hospital




Close
 


JOSHUA GOMEZ, MPH

Business Operations Manager
Massachusetts General Hospital


Joshua Gomez, MPH, is the Business Operations Manager for the Procedural
Services Department of Massachusetts General Hospital. He received his Master of
Public Health degree from Boston University, specializing in Healthcare
Management and Lean Processes. Mr. Gomez's professional expertise spans
strategic supply chain management to mitigating communicable disease
transmission, focusing on new technologies that enhance clinical outcomes. While
at the Santa Barbara County Public Health Department, he partnered with the
California Department of Public Health to secure over $500,000 in grants focused
on molecular platforms to identify Mycobacterium tuberculosis and other
communicable diseases. This funding reshaped Santa Barbara County's Disease
Control and Prevention Department, ultimately reducing costs associated with
inpatient isolation. Building on his success in Santa Barbara, Mr. Gomez
continued to drive innovations, consulting at Boston Children's Hospital and the
United States Department of Veteran Affairs, where he has spearheaded strategic
initiatives to address clinical capacity issues and challenges surrounding
access to care.




Close
 


STEVE SPRING, BA

Executive Director Finance
Massachusetts General Hospital


Stephen Spring is the Executive Director of Finance for the both the
Perioperative Services and the Procedural Services Department at Massachusetts
General Hospital. In this role Mr. Spring is responsible for over $2.0B in Gross
Revenue and $400M in Expenses. He oversees all aspects of finance including;
Non-Physician Compensation; Materials Management; Supply Costs and Analytics and
Reporting; Capital Budgeting and Clinical Engineering. Mr. Spring is heavily
involved in cost containment efforts, Contracting and overall Supply Chain
activities with-in the MGH and throughout The Mass General Brigham Enterprise.
Mr. Spring also participates or chairs several Mass General Brigham System
committees and Value Analysis Teams.




Close
 


ANDREW SCHREINER, MSHA

Business Manager, Surgical Services
Northwestern Medicine


Andrew Schreiner is the current business manager at Northwestern Medicine, where
he started this journey in his professional career in Decision Support before
switching to Perioperative Services a year and a half ago. Andrew has a
bachelor's degree in finance from the University of Iowa and a Masters in Health
Analytics from Northwestern University. He is a firm believer in the power of
data in the healthcare space and enabling others to make informed decisions with
it.




Close
 


BOB WINANDY, MSN, MBA, RN

Chief Executive Officer
Brightside Surgical


Bob Winandy is the chief executive officer of Infinity Medical Management, which
provides independently owned and operated healthcare organizations with
administrative and staffing services. He has been a nurse for almost 20 years
and has spent his whole career in the surgical services field. In 2021, he
started Infinity Medical Management to provide administrative and staffing
services to a local ambulatory surgery center and now that company provides
services to 15 independent medical practices in the area.




Close
 


JANET CARLSON, MSN, BSN, RN, NE-BC, FACHE

Executive Director of ASCs
Commonwealth Pain & Spine


Janet Carlson is a distinguished healthcare professional and an accomplished
Executive Director of ASCs, Chief Executive Officer (CEO), President, and
Director of Nursing (DON) of multiple Ambulatory Surgery Centers (ASC) across
the country. With a relentless commitment to delivering exceptional patient
care, Janet has made significant contributions to the ASC industry throughout
her Nursing career. She is considered a key opinion leader in the ambulatory
surgical space, has lobbied on behalf of ACSA on Capitol Hill, and speaks
multiple times a year on a national level.




Close
 


GERI EAVES, BSN, RN, CASC, CNOR

CEO and Administrator
The Bone and Joint Institute of Tennessee Surgery Center




Close
 


FAWN ESSER-LIPP, MBA, BSN, CASC, CNOR

Executive Director
The Surgery Center LLC


Fawn Esser Lipp is the Executive Director of a multi-specialty ASC in Franklin
WI. She serves on the Board for the Association of Wisconsin Surgery Centers and
is past president of Southeastern WI AORN chapter.

She has 20 years of Operating Room experience including transplants and cardiac,
scrub nurse, and sterile processing. Fawn has spent the last 10 years of her
nursing career in the ambulatory setting and has performed many roles in the
operating room environment.




Close
 


JACQUELINE GARDOCKI, MBA, MSN, BSN, CNOR, CASC

Nurse Manager Luckow Pavilion Same Day Services & Pain Management
The Valley Hospital


Jacqueline Gardocki, MBA, MSN, BSN, CNOR, CASC is the Manager of Luckow
Pavilion, Same Day Services and Pain Management of the Valley Hospital in
Paramus, New Jersey. Committed to the growth and success of Valley Hospital's
outpatient surgical departments and organization, Jacqueline has been breaking
barriers as an emerging leader in her field. Nominated as Valley Hospital's
Nurse Leader of the Year and leader for evidence-based practices at Valley
Hospital from the Ohio State University, she has been involved in system-wide
performance improvement projects with her work in standards of care and outcomes
for outpatient surgical patients to increase patient and staff satisfaction.
Since October 2023, she has been presenting on the topic of caring leadership
and advocating for nurse in correlation to retention and engaging staff. Since
2023, along with her colleague DeAnna Kearney, these leaders have been podium
presenting across the East Coast with the titled speech "Change the Vibe!
Leadership strategies to increase staff retention and engagement."

Jacqueline has earned bachelor's degrees in biochemistry and physics from
Kutztown University and went on to earn her bachelor's degree in nursing at
Dominican College in New York. She holds dual master's degrees, M.B.A. and
M.S.N., from Grand Canyon University. In addition to her professional
achievements, she enjoys spending all her free time with her family, traveling,
and DIY's around her home.




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DEANNA KEARNEY, BSN, RN, CAPA

Manager of Endoscopy
The Valley Hospital


DeAnna Kearney MSN RN CAPA is the manager of Endoscopy of the Valley Health
system in Ridgewood, New Jersey. In this leadership role she is responsible for
the management of all endoscopy outpatient procedures and oversees the staffing
for the preoperative, postoperative, and intraoperative areas. She received her
diploma in nursing from Riverside School of Professional nursing, her bachelor's
degree in nursing from Ramapo College of New Jersy in 2011, and her MSN from
Chamberlain University in 2024. She holds a certification in peri-anesthesia
nursing and is committed to promoting certification in her team.

DeAnna's promotion to manager has fostered her passion to make a difference as a
caring leader. Evidence-based research led her to partner with Jackie Gardocki
and prove that "caring practices" lead to engagement and improved patient and
staff satisfaction. DeAnna is committed to the growth and success of her
department and organization and in 2021 had her first poster presentation on
Opioids at the ASPAN national conference.

DeAnna is an active member in the hospital wide VIBE committee and sits on
several committees including the professional practice council and the healthy
work environment hospital and regional chapters. She coordinates the collection
and shipping of care packages for the US military. She was privileged to be part
of the evidence-based practice education within the Valley Health system from
the Ohio State University in 2020 and recent recipient (2023) of the Valley
Hospital President's Azzara Scholarship. In 2024, she received the Nurse leader
of the Year award in her organization.

DeAnna promotes shared governance and encourages employees to seek new
knowledge. DeAnna seeks to be a leader that cares and promotes an atmosphere
where those around her can focus, know they are cared for and thus can provide
extraordinary care to patients.




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COLLIN PICK, MSN, CRNA, ARNP, CMPE

Chief of Anesthesia
Physician Partners of America


Collin is a Certified Registered Nurse Anesthetist (CRNA) and currently serving
as Chief of Anesthesia for Physician Partners of America. He received his
Master's in Nursing and Anesthesia from Rush University in Chicago, IL, and has
been practicing since 2000.

During his career, Collin has provided anesthesia services for a wide range of
surgical cases including open-heart, specialized thoracic, general surgery,
orthopedic, and in-office sedation. Collin's approach and appreciation of
comfort for overall patient experience is notable in practice.

As Chief of Anesthesia, Collin actively partners with other departments to
collaboratively increase patient safety, reduce errors in scheduling, and to
streamline operational workflows. Adhering to reimbursement guidelines, Collin
is a financial advocate for this nationwide ASC organization.




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JASON GOODWIN, MPH, MSN, BSN

President
Innovative Cultures Consulting


Jason Goodwin began his nursing career as a Navy Nurse Corps Officer in 2002,
deploying in 2003 with the U.S. Marines during Operation Iraqi Freedom,
performing primary surgical trauma care on the frontlines of battle. His service
finished at the rank of Lieutenant, being awarded the Presidential Unit Citation
and 3 Naval Achievement Medals.

Serving in numerous perioperative leadership roles, Mr. Goodwin worked with
Kaiser Permanente, UC Davis Medical Center, Vizient, Sutter Roseville Medical
Center, as the Assistant Administrator of Procedural Services, and currently,
Assistant Professor of Nursing at Sacramento City College. Mr. Goodwin has
numerous years of experience with regulatory issues, quality and safety,
evidence-based care, and nursing administration. Mr. Goodwin is the President of
Innovative Cultures Consulting LLC, a Perioperative Efficiency and Med / Legal
Consulting firm.

Mr. Goodwin holds a Bachelor of Science in nursing from the University of
Southern California as well as a Master of Public Health and a Master of Science
in nursing from the University of Massachusetts Amherst. He is married to his
wife Kelly for 21 years and have two children, Paige, 16, Palmer 13.




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HANNAH SHUFELDT, DNP, MSHCM, RN, CNOR

Director of Procedural Services
Sarah Bush Lincoln Health System


Hannah Shufeldt, DNP, MSHCM, RN, CNOR began her nursing career as a staff nurse
on a high-risk cardiology unit in 2018. She transitioned shortly after into the
cardiovascular operating room (CVOR), where she found her passion for
perioperative nursing as a circulating and scrub nurse. Her dedication to
perioperative nursing allowed her the opportunity to advance into leadership as
an operating room nurse manager where she has overseen both the CVOR and the
general operating room. Hannah currently works at Sarah Bush Lincoln Health
System, where she is a director of procedural services overseeing multiple
departments.

Hannah received her Bachelor of Science in Nursing and Master of Science in
Healthcare Management both from Southeast Missouri State University. She
completed her Doctor of Nursing Practice at Southern Illinois University
Edwardsville.

Dr. Shufeldt is an active member of AORN and volunteers her time on the AORN
Global Surgical Conference Education Committee. She also volunteers with the
Competency and Credentialing Institute to assist in writing exam questions for
perioperative nurses.




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DEB YODER, MHA, BSN, RN, CNOR, CASC

Vice President Facility Development
Compass Surgery Partners


As Vice President of Facility Development, Deb Yoder guides the Compass team as
we collaborate with health system and physician partners to design, plan, and
launch de novo ambulatory surgery centers and HOPD-to-ASC conversions. She has
successfully executed more than 15 ASC facility launches.

Deb spearheads many aspects of ASC development, including initial site
selection, feasibility studies, and construction oversight. She works closely
with health system and physician partners, architects, contractors, engineers,
and regulatory agencies to ensure that our ASC projects meet quality standards,
adhere to budgetary constraints, and comply with relevant regulations and
accreditation standards such as those set by the Accreditation Association for
Ambulatory Health Care (AAAHC).

As a trained nurse and experienced healthcare leader, Deb works to improve
evidence-based patient care, quality standards, patient satisfaction, and
financial outcomes. She is a skilled mentor to new leaders and fosters positive,
profitable work environments.

Deb earned a Diploma in Nursing at St. Luke's School of Nursing, a Bachelor of
Science in Nursing at Allen College, and a Master of Healthcare Administration
at Ohio University. She has written articles for ASC Focus: The ASCA Journal and
has spoken on de novo ASC builds, remodeling, and other facility topics at AORN,
ASCA, and Becker's.

Outside of work, Deb enjoys time with her family, gardening, home décor, and
exploring the pages of a good mystery novel.




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TREVOR ADKINS, MBA, BSN, RN, CNOR

Director of Surgical Services
Hutchinson Regional Healthcare System


Trevor Adkins is the Director of Surgical Services at Hutchinson Regional
Medical Center. With 14 years of experience in surgical services, including 11
years in leadership roles and 3 years as a director, Trevor has been
instrumental in the financial and operational success across various ASCs and
hospitals. He earned his Bachelor's degree in nursing from the University of St.
Mary and a Master's in Business Administration, Healthcare Management from
Western Governors University. Outside of work, Trevor enjoys golfing, biking,
and spending time with his wife Suzy and their three sons.




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ALLISON NG, MSN, RN-BC, NEA-BC

Director, Perioperative Scheduling and Block Management
New York Presbyterian Hospital


Allison Ng, MSN, RN, NEA- BC is the Director of Perioperative Scheduling and
Block Management at New York- Presbyterian Hospital. Starting her perioperative
leadership career as an assistant nurse manager in PACU, she served as a Patient
Care Director in the OR before doing a 5-year stint in IT as a Director
overseeing Epic Analytics. In her current role, she oversees OR access across 10
campuses, representing 150 active operating rooms and over 100 endoscopy suites.




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I. NAYA KEHAYES, MPH

Principal
ECG Management Consultants


I. Naya Kehayes is a Partner and the Ambulatory Surgery Practice Leader for ECG
Management Consultants. She has spent more than 30 years in the healthcare
industry and over 25 years in consulting.

She has devoted her career to working with ASCs, hospitals, and physician
practices with a proven track record of serving clients as a strategic adviser
in ASC operations, hospital-to-ASC surgery migration and strategy assessments,
managed care contracting, and business analysis. She has provided direction to a
number of national health organizations on the issues of managed care
contracting, the integration of ASCs into health systems, and the revenue
implications associated with evolving payment systems and structures.




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JASMINE HAMPTON-NICHOLSON MSN, RN,CNOR

Vice President of Perioperative Services
Temple University Health System


Jasmine Hampton-Nicholson, MSN, RN, CNOR, embodies a commitment to excellence
and innovation as the Associate Vice President of Perioperative Services at
Temple University Hospital, overseeing operations at both the Main and Chestnut
Hill Campuses. With a distinguished career spanning over 20 years, Jasmine has
leveraged her expertise through progressive leadership roles to inspire and
empower her team to deliver exceptional outcomes.
In her current capacity, Jasmine holds a pivotal role in the healthcare
ecosystem, directing the full spectrum of surgical services. From the meticulous
coordination of the operating room to the seamless management of the
Post-Anesthesia Care Unit (PACU), Sterile Processing Department, Pre-Admission
Testing, Endoscopy, and Materials Management, she ensures that every facet of
the surgical journey is optimized for patient safety and satisfaction.
Jasmine's leadership philosophy is rooted in a deep understanding of the
intricacies of surgical care coupled with a relentless pursuit of excellence.
She fosters a culture of collaboration and continuous improvement, empowering
her team to embrace innovation and adapt to evolving healthcare paradigms.
Beyond her professional endeavors, Jasmine's Philadelphia roots run deep,
anchoring her to the vibrant culture and culinary scene of her city. A
passionate traveler, she finds inspiration in exploring new destinations,
broadening her perspective and enriching her life experiences. Equally at home
with a good book in hand or savoring the flavors of a new restaurant, Jasmine
embraces life's pleasures with zest and enthusiasm.
As Jasmine continues to chart new horizons in healthcare leadership, her
unwavering dedication to patient-centered care and operational excellence serves
as a beacon of inspiration for her colleagues and peers. With her visionary
leadership and compassionate spirit, she is poised to continue making a profound
impact on the future of surgical services at Temple University Hospital and
beyond.




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MARLA ROBERTS, MHA, BSE/E, RN, LNC, CJCP, HACP-CMS|IP

CEO
Periop Accreditation Readiness, LLC


Ms. Roberts is the founder and CEO of Periop Accreditation Readiness, LLC (PAR).
In addition, she works with the Ascension National Regulatory Rapid Response
team. Previously, she filled the role of Director in the Cost Management
Department prior to transferring to the Quality & Safety/Regulatory and
Compliance Department within Premier's GPO. She has over 12 years of consulting
experience in the healthcare industry. She has led new business development
efforts, aided in physician recruitment, initiated and implemented omnichannel
marketing to increase revenue 37% in the first year and negotiated low-cost
contracts for new and existing perioperative services. Ms. Roberts has led
organizations through successful regulatory and compliance surveys with CMS, The
Joint Commission (TJC) and the AAAHC. In addition, she has led mock surveys with
recommendations for improvement in processes, policies and procedures, infection
control, and regulatory and compliance standards in hospital systems covering
all standards in all areas across the U.S. Ms. Roberts is also an author,
conference speaker, and educator at AORN conferences.




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STEPHANIE CASANOVA, MBA

Director, Procedural Business Services
Massachusetts General Hospital


Stephanie Casanova is the Director of Procedural Business Services at
Massachusetts General Hospital. She is the primary facilitator for the New
Product Introduction Process and actively participates in initiatives directed
at achieving cost savings. Mrs. Casanova also leads the analyst team responsible
for creation and maintenance of the perioperative operational and capital
budgets. Mrs. Casanova holds a BS and MBA from Bentley University.




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GAIL AVIGNE, MSN, BA, RN

Senior Consultant, Strategic Consulting
Press Ganey Associates LLC


Gail Avigne, MSN, BA, RN is a principal consultant at Press Ganey Associates
Inc., Gainesville, FL. As surgical services and operating room director at
Shands Medical Center, University of Florida, she managed 27 ORs, the
postanesthesia recovery unit, and two outpatient ambulatory centers. Currently
she partners with hospital and medical practice clients to improve the patient
experience. She was named OR Manager of the Year in 2004 by OR Manager, Inc. She
has an ADN and a BA from Castleton State University in Vermont and an MSN from
Grand Canyon University.




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MOUSTAFA BLEIK

Manager, OR Scheduling and Data Management
King Faisal Specialist Hospital and Research Center


Moustafa Bleik is a leading expert in perioperative data management and quality
assurance at King Faisal Specialist Hospital and Research Center in Riyadh,
Saudi Arabia. He directs initiatives in quality management, risk assessment, and
the NSQIP program, focusing strongly on enhancing operational efficiency and
patient workflows. His responsibilities also extend to scheduling, managing
block utilization, handling cancellations, ensuring first case on-time starts,
and optimizing turnovers. As the coordinator of the perioperative committee,
Moustafa collaborates extensively with nursing, anesthesiology, and surgical
teams to optimize workflows from pre-anesthesia to post-operative care. He is
instrumental in monitoring and adjusting operational KPIs and processes,
ensuring streamlined perioperative operations.




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FADI FARES

Manager, Day Surgery Unit and Post-Anesthesia Care Unit
King Faisal Specialist Hospital and Research Center


Fadi Fares has been the Head Nurse for the Day Surgery Unit (DSU),
Post-Anesthesia Care Unit (PACU), and Pre-Anesthesia Clinic (PAC) at King Faisal
Specialist Hospital and Research Center since 2015. His leadership has been
pivotal in enhancing patient care and operational efficiency across these
critical units. Fadi's dedication to clinical excellence is reflected in his
strategic approach to managing patient workflows, optimizing patient recovery
processes, and ensuring high standards of patient safety and comfort. Under his
guidance, the DSU, PACU, and PAC have seen significant improvements in
procedural efficiencies and patient outcomes. Fadi's innovative strategies
include implementing advanced nursing practices, developing team capabilities,
and fostering a collaborative environment that aligns with the hospital's goals
for quality and efficiency. His efforts have not only improved patient
satisfaction but also streamlined operations, making a substantial impact on the
hospital's service delivery in perioperative care.




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MICHAEL SCHILLER, CMRP

Executive Director
Association for Health Care Resources & Materials Management


Michael Schiller is the Executive Director for the Association for Health Care
Resources & Materials Management, a professional membership group of the
American Hospital Association. As the organization's subject matter expert, he
brings over 35 years of health care supply chain experience to this role. In
this capacity, Schiller collaborates with industry and regulatory leaders from
across the health care field on various supply chain, advocacy and resiliency
initiatives.




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KIM GREENE HILLER

Founder and Owner
The Laughing Academy


Kim earned her improv comedy pedigree from Chicago's lauded Second City
Conservatory, where her teachers included Steve Carell and Stephen Colbert. Kim
also studied under improv legends Del Close and Charna Halpern at Chicago's
ImprovOlympic (iO), sharing the stage with classmates Amy Poehler and Tina Fey.
During this interactive session, Kim Green Hiller will share the transformative
power of using improvisation to help with team collaboration to boost
performance.




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HAZEL BOYD, MBA

Operations Manager - Transforming Tomorrow
Boston Children's Hospital


Hazel Boyd is the Operations Manager of Perioperative Services at Boston
Children's Hospital. In addition to managing the OR supply chain she chairs the
new product, equipment, and technology request committee and provides leadership
over the Central Processing Department. Prior to joining Boston Children's in
2013, she began her career in the operating room while serving in the United
States Army for eight years. She completed her undergraduate program while on
active duty and worked to complete her graduate program shortly after her
transition to the civilian sector.

Over the past 20 years in Perioperative Services, Hazel has taken on more
responsibilities and held a variety of titles from Director of Surgical Services
to Business Director of Perioperative Services. She has worked in multiple
enterprise systems requiring her expertise and focus on multiple campuses. At
Children's her work extends beyond the hospitals walls where she has
collaborated with Learning & Development to train others in High Reliability
Principles. She has extensive experience with central processing, inventory
management, Perioperative Construction & Design, OR software development, change
management, and preference card maintenance and cleanup. Hazel lives with her
family north of Boston, MA, and she is an avid runner and philanthropist.




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BETHANY DAILY, MHA, BA

Executive Director, Perioperative Services and Healthcare Systems Engineering
Massachusetts General Hospital


Bethany Daily is the Executive Director, Perioperative Services and Healthcare
Systems Engineering at Massachusetts General Hospital. Her responsibilities
include the strategic direction of information systems, statistical & financial
reporting, process improvement, human resources management, and facilities
planning. Bethany is the MGH Program Director for the MGH/MIT Collaboration,
which uses operations research methods to optimize patient flow in many areas
throughout the hospital.

Ms. Daily received her Bachelor of Arts at the University of Michigan-Ann Arbor
and her Master of Healthcare Administration at University of North
Carolina-Chapel Hill.




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MATT RUBY, MHA

Business Operations Director, Surgical Services
Northwestern Medicine


Matt Ruby has over 9 years of perioperative experience and is currently the
Business Operations Director for Surgical Services at Northwestern Memorial
Hospital. In this role, he has financial and operational responsibilities for 60
operating rooms and associated support areas. Prior to his role with
Northwestern Medicine, he worked for a perioperative consulting firm, where he
worked with many hospitals to build their surgical programs. His professional
passions include block management, data reporting, and governance structures.
Matt holds a BA from Brandeis University and an MHA from the Sloan Program in
Health Administration, Cornell University. He also earned his Lean Healthcare
Certificate from the University of Michigan College of Engineering in Ann Arbor,
Michigan. When out of the office, you can find Matt spending time with his
family or out on the golf course.




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