URL: https://support.cleansmarts.com/
Submission: On March 21 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 9 HTTP transactions. The main IP is 2606:4700:20::681a:4f4, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.cleansmarts.com.
TLS certificate: Issued by E1 on March 21st 2024. Valid for: 3 months.
This is the only time support.cleansmarts.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2606:4700:20:... 13335 (CLOUDFLAR...)
2 2600:9000:264... 16509 (AMAZON-02)
1 18.244.20.117 16509 (AMAZON-02)
3 143.204.215.107 16509 (AMAZON-02)
2 13.32.23.26 16509 (AMAZON-02)
9 5
Domain Requested by
3 beacon-v2.helpscout.net support.cleansmarts.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.cleansmarts.com
1 d33v4339jhl8k0.cloudfront.net support.cleansmarts.com
1 support.cleansmarts.com
9 5

This site contains links to these domains. Also see Links.

Domain
admin.cleansmarts.com
www.helpscout.com
Subject Issuer Validity Valid
support.cleansmarts.com
E1
2024-03-21 -
2024-06-19
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.cleansmarts.com/
Frame ID: DE81DF04C3BB8963252D74830456FE1E
Requests: 8 HTTP requests in this frame

Screenshot

Page Title

Clean Smarts Help Center

Page Statistics

9
Requests

100 %
HTTPS

40 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

284 kB
Transfer

348 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.cleansmarts.com/
19 KB
4 KB
Document
General
Full URL
https://support.cleansmarts.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::681a:4f4 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9152406a95e454ab9721f5239f90a7327fe0ad03dffa2a2284a6d49d18da2922

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
867b109fd81f4da0-FRA
content-encoding
br
content-type
text/html; charset=utf-8
date
Thu, 21 Mar 2024 04:05:40 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=TrDc2Nm6Tai6qCtxPK0gu%2B57BFCtQYoy5PHgAycM0sA1k5uFAQOdoTs9eUOtyz8BvSqi0iFVHYLEnGR1ESvlduhTdUybEElDy%2FZE3gEu70VJ%2F1NQ4kCc2Ju4RsvEA92lMfskE9Sat66bXPolEnDvPavJq7rG"}],"group":"cf-nel","max_age":604800}
server
cloudflare
launch-1708238621187.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1708238621187.css
Requested by
Host: support.cleansmarts.com
URL: https://support.cleansmarts.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 21 Mar 2024 03:34:49 GMT
via
1.1 72500140cb63ff2dee8b57e4476902e6.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1899
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
c75E739VYUfYB-JQd9p4D7YqoGYVM6tOpENwHvdZ25PAUrH3VudqWg==
Primary-Logo-Tile.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5ccc55212c7d3a177d6e53db/images/63106137037bc877147b5142/
9 KB
9 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5ccc55212c7d3a177d6e53db/images/63106137037bc877147b5142/Primary-Logo-Tile.png
Requested by
Host: support.cleansmarts.com
URL: https://support.cleansmarts.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
92d128c22bfd87ca4360e98b35e1f4733b68717489bc88bac6d96498607e2f71

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 20 Mar 2024 14:28:31 GMT
via
1.1 5034084c037ff19008ba7c2c0b849a4c.cloudfront.net (CloudFront)
last-modified
Thu, 01 Sep 2022 07:37:28 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
49030
etag
"3debb3ba837a3c956f9c0b10f4fd2216"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
8796
x-amz-cf-id
JO5l2ae1jL5MVMN8blhCM8_q_Dacfvkktj-LAv9HiJIdmHfyIDodWg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.cleansmarts.com
URL: https://support.cleansmarts.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:5400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 21 Mar 2024 03:33:01 GMT
via
1.1 72500140cb63ff2dee8b57e4476902e6.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1960
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
mG1Vom2OiJ7lQBwa0SENCFvc27lT9D1kUQM5RjfsiDpFCvDoHS-zsg==
/
beacon-v2.helpscout.net/
458 B
901 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.cleansmarts.com
URL: https://support.cleansmarts.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
572ddc756497d91ade69d93563b44a4c9cc22e222894846886c811f8e4a6a143
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 21 Mar 2024 04:04:11 GMT
content-encoding
gzip
via
1.1 78c402b74e65ae12b398b6b957ab229e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
106
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
325
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 20 Mar 2024 11:05:45 GMT
server
AmazonS3
etag
"c7136a4ced15593bbe6af4cb8b403711"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
opdpIXJE1ipE8EHdfvZ8c_yhXqPTKZPtZROpARtyBF3HJ5y13Dh4_g==
vendor.8a6b7eb1.js
beacon-v2.helpscout.net/static/js/
51 KB
18 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.8a6b7eb1.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bcaed90419730a8c13aa735118a799dfbb7e5819004edc6b1d902fc34be73fa9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 21 Mar 2024 03:42:37 GMT
content-encoding
gzip
via
1.1 78c402b74e65ae12b398b6b957ab229e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1385
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
17761
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 20 Mar 2024 11:05:46 GMT
server
AmazonS3
etag
"00cd97fe28a5eafda74935cec02029a5"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
TaWglo7IMjvlBPTlwV6sHwIB41dN5TFQX2W5nCa3u0tpuY0Ez33CYA==
main.7ebfe6a8.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.7ebfe6a8.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-107.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
55c7be89d922650b65f8b950d0ccda9eaa9bbc40047a39c345bd80ed8970319a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.cleansmarts.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 21 Mar 2024 03:42:37 GMT
content-encoding
gzip
via
1.1 78c402b74e65ae12b398b6b957ab229e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1385
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12611
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 20 Mar 2024 11:05:46 GMT
server
AmazonS3
etag
"a307f672ce51f9a765077bc55af70c4c"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
lWgltvCFmZbn8OUAQ7BEr-w_UmSux1OAAvzssPGm2qAPDa308ReUKA==
dd8a2064-f1db-4d55-9dcb-80cbac700b4e
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/dd8a2064-f1db-4d55-9dcb-80cbac700b4e
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.8a6b7eb1.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
7a16a3ed59a03551afb448fd389a2b068fc99b64fbed2008a83f7f92912a6aa8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
55d8a467-2cf8-4edb-b372-4fa3f0befa26
Helpscout-Release
2.2.177
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
0d46dbf1-d214-4696-bfd4-ee0a7a23a83f
Referer
https://support.cleansmarts.com/
Beacon-Device-Instance-ID
c91cd913-0af6-4c9f-8f2b-1ccd499ca95f
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 21 Mar 2024 04:05:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 9928105291571d6cae52bcb916c898d8.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.cleansmarts.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
0Pah7fFa1V0-rAoyn808Ir-8IFx9PXsv1l6Vj9Zbb9VdWsVLLS2Yqw==
x-ratelimit-limit-chat-tokens-hour
25
dd8a2064-f1db-4d55-9dcb-80cbac700b4e
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/dd8a2064-f1db-4d55-9dcb-80cbac700b4e
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.cleansmarts.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.cleansmarts.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 21 Mar 2024 04:05:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 9928105291571d6cae52bcb916c898d8.cloudfront.net (CloudFront)
x-amz-cf-id
Q27bPnh4E-qeA_hapM7nerNEKd3p--rfmaZlir5PBi9aedQZ-eeqTg==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.cleansmarts.com/ Name: PLAY_SESSION
Value: "c44f683a6a2dcfe3831a41084587aa502dcff8b6-siteId=5ccc55212c7d3a177d6e53dc&hs.session.id=5WtKYCz9sxWTnAIK7Bo8JcVqbhfMigDT8bnvxCbCm29K0C541tjAAqDfg9s37hod&hs.session.exp=1711080340795"