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Gluware is a Bain Capital Portfolio Company
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CUSTOMER SUPPORT

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   INDUSTRIES
    * Energy
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   ABOUT
   
   Every day, Gluware helps leaders across industry automate network
   configuration changes, perform OS upgrades at scale, and conduct recurring
   audit / compliance checks and remediation, resulting in significant time and
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 * Intelligent by Design
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TOP 10 NETWORK AUTOMATION USE CASES

Challenges facing today’s enterprises and how Gluware is keeping their networks
working

Gluware’s intelligent off-the-shelf automation software delivers the features,
simplicity and reliability organizations seek today to manage their complex,
multi-vendor networks and enhance their time to value. Gluware’s powerful layer
of intelligence is designed to bring disparate, multi-vendor systems together so
IT can safely, securely and cost-effectively accomplish critical tasks including
device inventory, drift detection, network audits, OS upgrades and configuration
management. To prevent network outages, manual errors and security issues,
enterprises look to Gluware for an intelligent approach to automating their
mission-critical networks. 

Download the white paper

Explore these top network automation use cases and the IT challenges they
present to enterprises today. Then explore the ways that Gluware network
automation is solving these problems for organizations with complex,
multi-vendor networks:

 * Enhance Security
 * Minimize Downtime and Outages
 * Enable Compliance
 * Accelerate Cloud
 * Network Optimization
 * NetOps Agility
 * Lifecycle Management
 * OS Management
 * Inventory and Assessment
 * Consolidation and Integration


ENHANCED SECURITY

Ensuring network security is the #1 use case of our customers. Gluware works on
multiple levels to help ensure security for your network from identifying bad
acts with the Gluware Drift and Audit app to remediating change with Config
Modeling and patching vendor issues with OS Manager. It is critical to work with
a solution that can go out into your network to find violations and make changes
using each vendor’s unique CLI with common policy enforcement for features like
authentication, access control-lists, SNMP, password management, and more.

Challenges

 * Vendor vulnerabilities
 * Configuration integrity
 * Configuration management
 * Need for rapid response

Gluware Solutions

 * Deep discovery and inventory management
 * Assess the operating systems running on network devices including integration
   with Cisco support APIs for knowledge of vulnerabilities (PSIRTs issued)
 * Automate OS upgrades, patches and downgrades to ensure that you are only
   running stable, reliable, approved software in your network
 * Automate network configuration related to security including authentication,
   password management, ACL policies, etc.
 * Deploy new security features like Network Admission Control (NAC) on switch
   ports


MINIMIZE DOWNTIME AND OUTAGES

It is estimated that Network Operations spends 80%+ of their time
troubleshooting issues. Networks are built over many years and most have
significant technical debt which is made up of unnecessarily bloated
configurations since changes are often added and rarely cleaned up. Most network
change are still performed manually as well resulting in manual errors that lead
to inconsistencies and outages. Implementing network automation to inventory,
monitor change, audit and enforce consistent configuration policy can eliminate
errors and reduce outages in most cases by 90+%.

Challenges

 * Vendor vulnerabilities
 * Configuration integrity
 * Configuration management
 * Need for rapid response

Gluware Solutions

 * Deep discovery and inventory management
 * Assess the operating systems running on network devices including integration
   with Cisco support APIs for knowledge of vulnerabilities (PSIRTs issued)
 * Automate OS upgrades, patches and downgrades to ensure that you are only
   running stable, reliable, approved software in your network
 * Automate network configuration related to security including authentication,
   password management, ACL policies, etc.
 * Deploy new security features like Network Admission Control (NAC) on switch
   ports


ENABLE COMPLIANCE

Compliance and conformance to company and 3rd party standards are critical to
most large enterprise especially for public companies in regulated industries
requiring SOX compliance, to financials requiring PCI-DSS and healthcare
requiring HIPAA and FDA among others. Implementing the ability to audit and
ensure compliance is an integral component to satisfy 3rd party auditors to meet
requirements.

Challenges

 * Paper company policies and standards not implemented on the network
 * Requirement for 3rd party compliance (HIPAA, PCS-DSS, SOX, etc.)
 * Need for ad-hoc audits related to vulnerabilities
 * Ability to audit hardware inventory and operating systems running as well as
   the configuration components running on each device

Gluware Solutions

 * Audit the hardware inventory and running operating systems
 * Easy to create CLI and RegEx based rules
 * Internal, 3rd-party and ad-hoc audits
 * Automate ongoing config audits
 * Automated ongoing monitoring of config changes
 * Implement standards-based configs
 * Zero-Touch-Provisioning (ZTP) to implement correct configs from the start
 * Automate changes across the network


ACCELERATE CLOUD

Enterprise IT is moving towards a “cloud-first” strategy, consuming Software as
a Service (SaaS) and moving workloads to the cloud via Infrastructure as a
Service (IaaS). SaaS and public cloud infrastructure have proven to help
agility, scalability, availability and either save cost, or at least align cost
with consumption. Enabling an entire enterprise company to move from on-premises
services, like mail servers and storage, to SaaS based services, like Microsoft
365, can mean significant changes to network traffic patterns, potentially
requiring a network re-architecture – or at least a re-configuration.

Challenges

 * Strategic business need
 * Direct impact on network
 * Change in traffic
 * Internet breakout
 * Distributed security
 * Manage network policy as it extends into public cloud infrastructures

Gluware Solutions

 * Inventory and Assessment
   * Get to a known state
   * Plan OS upgrades to enable features
 * Automate OS Upgrades/Downgrades
 * Config Management
 * Automate:
   * Network-wide QoS for backhaul
   * SNMP and NetFlow for monitoring
   * Local-breakout for Internet
   * Distributed firewall rules
   * Public multi-cloud network infrastructure


NETWORK OPTIMIZATION

Network technical debt is the accumulation of aging devices, old operating
systems, unnecessary or partial configurations, and variances in deployments.
This technical debt increases the cost of maintaining and operating the network.
In some particularly bad cases, the debt decreases productivity across the
entire organization, which can be invisible and incredibly expensive. The cost
to the organization is like a tax or interest paid on the technical debt.
Automating the network is a critical step to optimize the network through the
inventory of all the devices running on the network, standardize on platforms
and operating systems and minimize configuration complexity while enforcing
standards.

Challenges

 * Strategic business need and impact on the network
 * Ongoing inventory of all devices on the network
 * Change in traffic requiring configuration change
 * Internet reachability and policy
 * Distributed security

Gluware Solutions

 * Inventory and Assessment
 * Get to a known state
 * Plan OS upgrades to enable features
 * Automate OS Upgrades/Downgrades
 * Config Management
 * Automate:
   * Network-wide QoS
   * SNMP and NetFlow for monitoring
   * Local-breakout and related config for internet access
   * Distributed firewall rules


NETOPS AGILITY

Business requirements are constantly changing, and the IT organizations must
have the ability to be responsive to not just common and standard change
requests, but to unplanned changes as well. Network changes implemented manually
or that require the development and testing of scripts will significantly impede
the agility of an organization.  Outsourcing network changes also often comes
with significant delays and cost. Enabling a NetOps organization with advanced
networking automation technology that does not require all the manual building
and skill set development will accelerate changes enabling agility to meet
business needs.

Challenges

 * Vendor vulnerabilities
 * Configuration integrity
 * Configuration management
 * Need for rapid response

Gluware Solutions

 * Deep discovery and inventory management
 * Assess the operating systems running on network devices including integration
   with Cisco support APIs for knowledge of vulnerabilities (PSIRTs issued)
 * Automate OS upgrades, patches and downgrades to ensure that you are only
   running stable, reliable, approved software in your network
 * Automate network configuration related to security including authentication,
   password management, ACL policies, etc.
 * Deploy new security features like Network Admission Control (NAC) on switch
   ports


LIFECYCLE MANAGEMENT

Network automation is sometimes thought of only in the context of an initial
configuration or a limited, scripted day 2 change. It should be thought of in
the context of full lifecyle management of each network device and the services
running on top of the network.  The most challenging component is starting with
automating the currently deployed “brownfield” network and getting to a known,
good state.  Lifecycle management involves automating the initial deployment
along with all related moves/adds/changes the business requires.  This ranges
from low-level policy changes to new end-to-end service deployments. Network
automation is the key enabler to lifecycle management.

Challenges

 * Initial provisioning of device
 * Staging of OS
 * Ongoing moves, adds and changes
 * Upgrade/swap of devices

Gluware Solutions

 * Config Management
   * ZTP or “advanced” provisioning
   * Model entire configuration, or start small
   * Centralized control
   * Version control
 * Ability to automate vendor/device swap
 * Automate OS upgrades
   * Advanced network-wide updates
 *  Workflows
   * Customized stepwise execution of common tasks


OS MANAGEMENT

a task that IT operations often avoid, given that it introduces change—and
therefore risk—and it requires a highly-coordinated effort to minimize downtime.
IT organizations often try to limit firmware/software changes such as OS
upgrades on their network equipment to once a year and, for many, it can be a
costly and arduous process. Network operating system changes are driven by:
vendor vulnerabilities, new required feature-set and versions going
end-of-support. The security vulnerability is often the most urgent requirement
which forces an IT team to plan and execute an upgrade to minimize risk. These
days security vulnerabilities are on the top of the priority list for IT
leadership. This is because high profile hacks can negatively impact a business
financially, operationally and publicly. Any delay in addressing a known
vulnerability will reflect poorly on a company, especially if it is exposed and
impacts business continuity. This drives the requirement for NetOps to be able
to automate network OS changes much more frequently to minimize risks.

Challenges

 * Vendor vulnerabilities
 * Requirement for new features
 * OS going EOS/EOL
 * Risky manual process for upgrade

Gluware Solutions

 * Device Manager
   * Inventory and assess
 * OS Manager
   * Automate global FW/SW updates
   * Provides centralized organization and control
   * Eliminates manual, error-prone processes
   * Performs pre-checks and post-checks
   * Distributed file server
   * Can integrate drift snapshot and state assessment


INVENTORY AND ASSESSMENT

You must know what is in a network before you can manage it. The inventory
should be complete and accurate. If you miss tracking a device, it could allow a
black hat attacker to gain unauthorized access to the network. In addition to
knowing your network devices, you will also want to identify rogue devices –
unauthorized network hardware, firmware or software like wireless access points
and switches under desks. As many network executives, architects and operations
teams know, these can be real-world vectors for enabling dangerous cyber-attacks
or data theft. The process of conducting network inventory consists of several
steps, typically performed by different systems: device discovery, hardware and
software inventory and using the inventory data to drive best practices.

Challenges

 * No accurate source of truth
 * Lack of standards enforcement
 * Keeping up with vendors
 * Overlooked fundamental step

Gluware Solutions

 * Run real-time discovery
 * Get to a known state
 * Plan OS upgrades to enable features
 * 3rd party API calls for Smartnet, EOS/EOL, PSIRTs (Cisco)
 * Automate OS upgrades/downgrades
 * Configuration audits
 * Audit for config statements related to PSIRTs


CONSOLIDATION AND INTEGRATION

When performing discovery with NetOps teams with regards to what tools and
systems they use for network management – there is no shortage. This is a
significant part of the problem they face is that there are many fragmented
solutions for specific vendors or specific purposes and this is made up of
commercial legacy and vendor tools as well as home-grown solutions that have
been integrated over years. These existing legacy tools and processes often
impede the ability to implement change and significantly move the needle when it
comes to network automation. With the current demands on IT operations, it is
time to consolidate and modernize network management and automation. Modern
technologies like intent-based networking, data-modeling and API integrations
must be embraced to meet business needs for agility and security with stability.

Challenges

 * Multiple legacy tools
 * Too many manual processes
 * Home-grown scripts
 * Management systems to integrate

Gluware Solutions

 * Multi-vendor, multi-platform
 * Unify management across vendors
 * Ability to co-exist
 * Automate as much, or as little as you want to get started
 * API integrations
   * Ability to rapidly integrate 3rd party API calls
   * Gluware has a published API so 3rd party systems can interact
     programmatically


TRY THE GLUWARE VALUE CALCULATOR

Calculate your ROI


READ THE REPORT

Top 10 use Cases

Powering self-operating enterprise networking forward


SEARCH

Search

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WHY NETWORK AUTOMATION




POWERFUL INTELLIGENCE

 * Brownfield Network Automation
 * EVPN-VXLAN
 * Intent-Based Networking
 * Multi-Cloud
 * Why Network Automation

 * Brownfield Network Automation
 * EVPN-VXLAN
 * Intent-Based Networking
 * Multi-Cloud
 * Why Network Automation




APPLICATIONS / SOLUTIONS

 * Applications
 * Config Drift and Audit
 * Config Model Editor
 * Control
 * Dashboard
 * Data Explorer
 * Device Manager
 * GluAPI
 * Lab IDE
 * Network RPA
 * OS Manager
 * Service Connectors
 * Topology
 * Workflows

 * Applications
 * Config Drift and Audit
 * Config Model Editor
 * Control
 * Dashboard
 * Data Explorer
 * Device Manager
 * GluAPI
 * Lab IDE
 * Network RPA
 * OS Manager
 * Service Connectors
 * Topology
 * Workflows




ECOSYSTEM

 * Supported Platforms
 * Automating Cisco Meraki
 * Automating Cisco SD-WAN

 * Supported Platforms
 * Automating Cisco Meraki
 * Automating Cisco SD-WAN


PARTNERS

 * View Gluware Partners
 * Accelerate Partner Program

 * View Gluware Partners
 * Accelerate Partner Program




CUSTOMERS




READ

 * Technical Solution Briefs
 * Collateral and Business Briefs
 * App Notes
 * Presentations
 * White Papers
 * e-Books
 * Infographics
 * Blog

 * Technical Solution Briefs
 * Collateral and Business Briefs
 * App Notes
 * Presentations
 * White Papers
 * e-Books
 * Infographics
 * Blog




WATCH

 * Videos
 * Here’s How with Mike Haugh
 * Company Videos
 * Product Videos
 * Event Videos
 * On-Demand Webinars
 * Tutorials

 * Videos
 * Here’s How with Mike Haugh
 * Company Videos
 * Product Videos
 * Event Videos
 * On-Demand Webinars
 * Tutorials




COMPANY

 * About
 * Leadership
 * Industry Awards & Recognition
 * Careers

 * About
 * Leadership
 * Industry Awards & Recognition
 * Careers


NEWSROOM

 * Industry News & Recognition
 * Blog
 * Gluware In the News
 * Gluware Press Releases
 * Gluware 5

 * Industry News & Recognition
 * Blog
 * Gluware In the News
 * Gluware Press Releases
 * Gluware 5




EVENTS

 * Event Calendar

 * Event Calendar




HELPFUL LINKS

 * Contact Us
 * Gluware Support
 * Careers
 * Privacy Statement
 * Terms of Use
 * Software Support & Maintenance
 * EULA

 * Contact Us
 * Gluware Support
 * Careers
 * Privacy Statement
 * Terms of Use
 * Software Support & Maintenance
 * EULA


CONTACT US

Gluware, Inc.
2020 L Street
Suite 130
Sacramento, CA 95811

1-916-877-8224
sales@gluware.com

For general inquiries info@gluware.com


CUSTOMER SUPPORT

support.gluware.com
support@gluware.com

US: 1-855-458-3822
UK: 0808-134-9906
Netherlands: 0-800-023-2194
Australia: 1-800-987-824
NZ + 0800-005-106

Support Portal


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Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly.
This category only includes cookies that ensures basic functionalities and
security features of the website. These cookies do not store any personal
information.
Non-necessary
Non-necessary
Any cookies that may not be particularly necessary for the website to function
and is used specifically to collect user personal data via analytics, ads, and
other embedded contents are termed as non-necessary cookies. It is mandatory to
procure user consent prior to running these cookies on your website.
Functional
Functional
Functional cookies help to perform certain functionalities like sharing the
content of the website on social media platforms, collect feedbacks, and other
third-party features.
Performance
Performance
Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.
Analytics
Analytics
Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics the number of
visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and
marketing campaigns. These cookies track visitors across websites and collect
information to provide customized ads.
Others
Others
Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.
SAVE & ACCEPT


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