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CONTACT CENTRE SOFTWARE SOLUTIONS

Efficient predictive dialling that multiplies agent productivity.

Try for free Set up in minutes • No commitment
Request a demo



POWERFUL CONTACT CENTRE FEATURES


MAKE CALLS


OUTBOUND CALLS

Handle calls, maximise sales and agent productivity by swapping manual dialling
for our preview, progressive or predictive dialling.

Learn more


TAKE CALLS


INBOUND CALLS

A flexible way to answer calls efficiently, maximize agent productivity and
ensure your customers are connected to the right agent first time.

Learn more


HANDLE CALLS


IVR SYSTEMS

Customise and create IVR systems to route calls, to the right people first time.

Learn more


RECORD CALLS


CALL RECORDING

Automatically record every incoming and outgoing call, and play back recordings
online.

Learn more


BROADCAST


BROADCAST DIALLING

Call as many numbers at you want at once. Perfect for urgent announcements or
important reminders.

Learn more


CALL REPORTING


CONTACT CENTRE ANALYTICS

Get the most out of your resources with comprehensive, customisable reporting.

Learn more


MANAGE CALLS


CALL MANAGEMENT SOFTWARE

Complete control over your contact centre's outbound dialling activity. Call
exactly who you want, when you want.

Learn more


INTEGRATIONS


CRM INTEGRATIONS

Connect with your business systems for even greater efficiency.

Learn more


8X8 TRUSTED BY OVER 50,000 COMPANIES WORLDWIDE



“Data and agent reporting is very precise, we can monitor both very closely. The
PAYG aspect of ContactNow means that we can trial a new product knowing the cost
before we start dialling.”

Seb Weston
IT Director, Core Ventures

“Using ContactNow our productivity has increased, allowing our agents to spend
more time on calls. The team can service our clients with good quality
information to convert into leads.”

Kristian Benham
Managing Director, Money Claims

“ContactNow lets our analysts know who the person is on the end of the line
instantly, that saves us about 30 seconds on every single telephone call.”

Ian McKenzie
IT Service Desk Manager, Sky


FLEXIBLE ALL INCLUSIVE PACKAGES

Our flexible all inclusive pricing structure is straightforward and easy to
understand with;

 * No connection fees
 * No hidden charges
 * No capital investment

Flexible to suit every budget and every business.

UK Land Lines INCLUSIVE


BT

UK Mobiles INCLUSIVE


EE, O2, VODAFONE & THREE

Try for free See pricing

“Data and agent reporting is very precise, we can monitor both very closely. The
PAYG aspect of ContactNow means that we can trial a new product knowing the cost
before we start dialling.”

Seb Weston

IT Director, Core Ventures

Play video


CONTACTNOW MONITOR FOR IPAD

Live Dashboard

Real-time reporting

Instant Messaging

 * Live Dashboard
 * Real-time reporting
 * Instant Messaging

Learn more

Get up and running in minutes and quickly start seeing the benefits. ContactNow
is built on a scalable cloud platform so your contact centre can grow as fast as
your business.


NEW FROM OUR BLOG

HOW COLOUR IMPACTS PRODUCT DESIGN

When it comes to product design, colour can make a big impact on the choices we
make as customers as well as how we perceive something.

IS IT LEAD GENERATION YOU’RE LOOKING FOR?

Money unfortunately makes the world go round, and a key contributor to increased
revenue is lead generation. Find out how software can help your lead generation
process.


TWITTER UPDATES

 * All you need to know about setting up a call centre: via @startupstowers
   https://t.co/agwUvL9lIN #MondayMotivation https://t.co/mUAVfnbRQzover a year
   ago
 * Bosses could be made personally liable for nuisance calls: via @SkyNews
   https://t.co/ra1mYhNodg - by using @8x8UK C… https://t.co/3mnu75bwfEover a
   year ago
 * RT @8x8: ICYMI: Mehdi Salour, our SVP of Global Network and DevOps had a
   little fun last week during #MayThe4th. Learn more about X Series…over a year
   ago
 * Over half of employers expect to spend less time in traditional office space
   via @InsightOnWork… https://t.co/bHLY39UsLeover a year ago

Follow us


CLOUD CONTACT CENTRE SYSTEMS

ContactNow is a scalable cloud platform for contact centre solutions of all
sizes. This means our cloud contact centre software can grow as fast as your
business. You’ll be able to modernise your business - unlike traditional
systems, our predictive dialler doesn’t need to rely on conventional equipment
or software in your office. ContactNow is both, flexible and versatile. Make and
receive as many calls as you like and only pay for what you use.

When it comes to cloud call centre software; we're specialists and we have put
many years of development into our inbound call and outbound call services. Make
sure every call counts and customers get routed to the best possible agent when
you create and customise your own IVR system - which can be done in mere
minutes. We’re proud to also provide expert support and assistance to help you
get started. We offer continual support when you are an ContactNow customer. All
you need to do is contact us with your queries and you can try ContactNow
completely free today.

Try ContactNow for free

Get set up in minutes

0333 014 9888

 * uk-info@8x8.com
   



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 * Call Management Software
 * Call recording

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Voicenet Solutions Ltd (trading as 8x8) is registered in England and Wales.
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Buckinghamshire, HP19 8JR. Registered company number 05083841 and GB VAT number
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