messagemedia.com
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141.193.213.10
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Submitted URL: https://d2w1ym04.na1.hubspotlinks.com/Ctc/W+113/d2w1ym04/VX9vXL6zVxNGW1K9zw13F9Y4CW4qM5Xr4Z13x1N7jDJvJ3lSc3V1-WJV7CgNVXN7XfsRLZKkNRW3d...
Effective URL: https://messagemedia.com/au/legal/sub-processors/?utm_medium=email&_hsmi=253277936&_hsenc=p2ANqtz-_w1IwxN9dae7rcy-YlMBNBe...
Submission: On April 11 via manual from CA — Scanned from CA
Effective URL: https://messagemedia.com/au/legal/sub-processors/?utm_medium=email&_hsmi=253277936&_hsenc=p2ANqtz-_w1IwxN9dae7rcy-YlMBNBe...
Submission: On April 11 via manual from CA — Scanned from CA
Form analysis
2 forms found in the DOMGET https://messagemedia.com/au/
<form role="search" method="get" class="search-form" action="https://messagemedia.com/au/">
<label class="top-left-search-input">
<input type="search" class="search-field" placeholder="Search" value="" name="s" title="Search for:">
</label>
<input type="submit" class="top-left-search-btn-2 search-submit" value="Search" disabled="disabled">
<span class="close" style="display:none;">x</span>
</form>
GET https://messagemedia.com/au/
<form role="search" method="get" class="search-form" action="https://messagemedia.com/au/">
<label class="top-left-search-input">
<input type="search" class="search-field" placeholder="Search" value="" name="s" title="Search for:">
</label>
<input type="submit" class="top-left-search-btn-2 search-submit" value="Search" disabled="disabled">
<span class="close" style="display:none;">x</span>
</form>
Text Content
x AU * AU * US * UK * NZ About About us Careers Partners News Support Log in Skip to content x * Messaging * CHANNELS * SMS Send and receive text messages * MMS Add a picture to your message * Mobile Landing Pages Build custom, rich landing pages * Chatbox to SMS Move web chat enquiries to your customer’s mobile * WAYS TO SEND * Web Portal Send messages from our intuitive web portal * API Gateway Configure REST or SMPP integrations via API * Email to SMS Turn emails into text messages * FEATURES FOR SMS * Bulk SMS Send mass text messages quickly and easily * Web SMS Send text messages using our online portal * Two-way SMS Send and receive replies, follow up on responses * Dedicated numbers Send and receive SMS using a fixed phone number * More features * Integrations * CRM * Mercury SMS for Salesforce Control your business messaging directly within Salesforce * MS Dynamics 365 Better engage your customers by adding SMS conversations * Zoho CRM Keep your leads in the loop via SMS alerts and triggers * MARKETING * HubSpot Enjoy real time or automated conversations with SMS & MMS * ActiveCampaign Enhance your recipe workflows via SMS * Adobe Campaign Deliver campaigns across multiple touchpoints by adding SMS * Become an integration partner * ECOMMERCE * Shopify Win customers back with SMS for abandoned carts * BigCommerce Boost your online business with automated SMS triggers * ERP & OTHER * NetSuite Open new communication channels using SMS & MMS * Epic Systems EHR Keep patients informed with SMS reminders via MyChart * See more integrations * Industries * INDUSTRIES * Retail * Ecommerce * Healthcare * Government * Not-for-profits * Transport & logistics * Education * See more * USE CASES * Marketing campaigns * Alerts and notifications * Appointment Reminders * Billing and payments * Shift scheduling * Customer support * Feedback and surveys * See more * BUSINESS TYPES * Small business * Medium and large business * Enterprise business * Pricing * Resources * EDUCATION * Resource hub Read simple tips and tricks to advanced SMS guides * Blog Stay up-to-date with the latest tips, articles and advice * Ebooks Downloadable ebooks on effective communication * Case studies Read how businesses have used SMS to engage their community * Webinars and videos Watch our webinars and stay on top of the latest strategies * SMS templates A library of SMS templates for a range of use cases * SUPPORT * Help centre How-to guides and materials that help you at every step * Developer tools SDKS, guides, codes and templates to help you connect * Contact Select region: AU * AU * US * UK * NZ Try for free Log in 1300 558 895 Try for free SUB PROCESSORS Sub Processor Name Sub-processor address Purpose of Data Processing Types of Data Processed Telstra Australia Transmitting Messages to end users Message content, phone numbers, related metadata Optus Australia Transmitting Messages to end users Message content, phone numbers, related metadata Vodafone Australia Transmitting Messages to end users Message content, phone numbers, related metadata Pivotel Australia Transmitting Messages to end users Message content, phone numbers, related metadata Amazon Web Services Australia Cloud Storage Personal data contained in communications customers send or receive through our services Salesforce Australia Provision of CRM and Marketing Platform to us Customer and prospect information Zuora North America Enable customer billing Customer billing information Docusign Australia To facilitate contract signing. Note that data is deleted after 120 days Customer contract, customer email, address, name, our representative email address Rozetta Technologies Australia Analysis for the purposes of product development and optimisation Deidentified message content EE UK Transmitting messages to end users in UK and Europe Message content, phone numbers, related metadata Vodafone UK UK Transmitting messages to end users in UK and Europe Message content, phone numbers, related metadata Google North America Providing analytics to improve our onboarding Anonymous identifiers linking to behaviour of website and service usage (excludes cookies) Microsoft Australia Facilitate communication between customers and our employees. Personal data (e.g. customer email address and name) contained in communications customers send or receive to or from our sales or support representatives Sinch, Twillio, Vonage, TWW, Spark, 2 Degrees, China Mobile, NRS Gateway, Telefonica, Bandwidth, Zipwhip, Mitto, Tyntec, Wellcorp, Telesign, SMS, Dome, Upside Worldwide depending on where customer sends message Transmitting Messages to end users outside of Australia Message content, phone numbers, related metadata Positive Thinking Company APAC Limited Philippines Developers working on proprietary technology may have (but do not routinely access) personal information which is stored in Australia. Message content, phone numbers, contacts, related metadata, customer contact details, support history Olark North America To enable customers to obtain support via live-chat. Note that transcripts held by sub-processor are deleted within 30 days. Customer support live-chat transcripts Zoom North America To enable sales team training and analytics when providing customer support. Customer support data in video recordings Autopilot North America Email platform which enables us to email customers. Customer names and email addresses Calendly North America To facilitate meetings between customers and our personnel. Names and email addresses of customers who have booked an appointment with our representatives Castle.io North America To precent fraudulent logins into a customer’s account Customer username or email address Salesloft North America Sales and / or support call records and training Customer name, recording of conversation (Us Customer Only) Gong North America Sales and / or support call records and training Customer name, recording of conversation, email address and name RingCentral North America Recording customer support calls to facilitate training and analysis. Note calls are deleted after 90 days. Customer name, email address, support phone recording. Slack Inc North America Internal communication Customer name, email address, phone number Segment North America Providing analytics to improve our services. Pseudo-anonymous identifiers linking to behaviour of website and service usage (excludes cookies) Amplitude North America Providing analytics to improve our services. Pseudo-anonymous identifiers linking to behaviour of website and service usage (excludes cookies) Meta Ireland To enable customer to use the WhatsApp product WhatsApp communications between customers and end users (for customers who have purchased the WhatsApp product only) Zendesk Australia Enable and improve customer support and customer experience Customer and prospect information. Atlassian – Jira, Confluence Australia, EU Internal & External communication, Service Management, Documentation, and digital asset storage Customer name, email address, phone number DATADOG North America Debugging and Monitoring Customer names and email addressees as well as personal data contained in communications customers send or receive through our services Oracle – Netsuite North America, Australia Customer Financial and Billing information Customer Name, Brand, AccountID Adyen The Netherlands Payment processor Customer Credit Card GoCardless United Kingdom Payment processor Customer Bank Account details Authorize.net United States, Canada Payment processor Customer Credit Card & Bank Account details PayPal United States Payment processor Customer Credit Card Hubspot United States To facilitate email marketing to customers Customer name, email address International Sending Policy Summary of Changes-terms-and-conditions Sub Processors Customer Terms Privacy Policy Products Terms and Conditions Standard Contractual Clauses Service Level Agreement and Technical Support Acceptable use Policy × By using this service, you consent to receiving marketing messages in accordance with our Privacy Policy. * PRODUCTS * SMS services * MMS services * Mobile landing pages * Web portal * Pricing * SOLUTIONS * SMS for small business * Medium & large businesses * Enterprise SMS * By use case * By industry * Integrations marketplace * FEATURES * Bulk SMS * Web SMS * Dedicated mobile numbers * Two-way SMS * All messaging features * COMPANY * About us * Careers * Contact us * Blog * Case studies * Partner programs * LEGAL * Privacy policy * Terms of service * All documents * Stay SMS scam smart PRODUCTS * SMS services * MMS services * Mobile landing pages * Web portal * Pricing SOLUTIONS * SMS for small business * Medium & large businesses * Enterprise SMS * By use case * By industry * Integrations marketplace FEATURES * Bulk SMS * Web SMS * Dedicated mobile numbers * Two-way SMS * All messaging features COMPANY * About us * Careers * Contact us * Blog * Case studies * Partner programs LEGAL * Privacy policy * Terms of service * All documents * Stay SMS scam smart * CHAT WITH US Chat now * GET IN TOUCH 1300 558 441 * SEE HOW IT WORKS Try for free * CONNECT WITH US * Twitter * Linkedin * Facebook © 2023 Message4u Pty Ltd. 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