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INTRODUCING THE GRUBHUB GUARANTEE


UNBEATABLE PRICES AND ON-TIME DELIVERY— IT’S WHAT WE DO.

Because enjoying your favorite restaurants should be carefree and affordable.


INTRODUCING THE GRUBHUB GUARANTEE


UNBEATABLE PRICES AND ON-TIME DELIVERY— IT’S WHAT WE DO.

Because enjoying your favorite restaurants should be carefree and affordable.


YOUR ORDER COMES WITH TWO GUARANTEES


LOWEST PRICE GUARANTEE

If you find a lower price from a competitor after you order, we’ll send you the
difference (up to $10) and an extra $5 in Grubhub Guarantee Perks.*


ON-TIME DELIVERY GUARANTEE

If your food arrives late,  we’ll send you a Perk for at least $5 off.*

Order now


HOW IT WORKS

 1. Go to Account then tap Help
 2. Tap on the corresponding order
 3. Tap Submit order for the Grubhub Guarantee
 4. Follow the instructions to submit your request
 5. Grubhub will review your request and get back to you within 24 hours

Get Started
Get to know us
 * About Grubhub
 * Our apps
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 * Investor relations
 * News

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© 2021 Grubhub All rights reserved.

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Do Not Sell My Info
* The Grubhub Guarantee includes the Lowest Price Guarantee and the On-Time
Delivery Guarantee. The Lowest Price Guarantee is a price match program that
offers claimants Grubhub Guarantee Perks (“GHG Perks”) in connection with
certain orders when a qualifying lower price is available for the same order on
a competitor platform (DoorDash, Uber Eats, and Postmates only). Pricing will be
determined based on food and beverage total plus tax and fees (excluding promos,
tip and discretionary charges). Maximum $15 Lowest Price Guarantee GHG Perk
(which includes a $5 Extra Perk). The On-Time Delivery Guarantee offers
claimants GHG Perks in connection with eligible online delivery orders that are
delivered late. Eligible claimants will receive at least a $5 On-Time Delivery
Guarantee GHG Perk. Each GHG Perk may be redeemed on a future order with a food
and beverage total equal to or greater than the value of the GHG Perk (before
tax, tip, fees). Claims must be submitted within 7 days of the applicable order.
GHG Perks are funded by Grubhub. GHG Perks may be redeemed only on a future
order, expire 30 days after issue, may not be combined and are subject to
restrictions. No cash exchanges, payment method credits, or refunds. Full terms
available at lp.grubhub.com/legal/ghgterms.



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