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Text Content

 * Customer Service
   
   For Support Teams
   
   Boost your support operations and ensure happy customers
   
    * support
      
      Help Desk
      
      All-in-one help desk ticketing system to provide better support for your
      customers
   
    * AUTOMATION TECHNOLOGY
      
      Workflows
      
      Ensure speedy resolution of tickets with end-to-end process automation
   
    * CHAT SOLUTION
      
      Live Chat
      
      Chat with your customers instantly on mobile, desktop, and web
   
    * REPORTING & ANALYTICS
      
      Business Intelligence
      
      Make data-driven decisions & better serve your customers with reports and
      analytics
   
    * AI CHAT SOLUTION
      
      Chatbot
      
      Engage and reach your customers 24x7 with ready-to-go chatbots
   
    * MOBILE SOLUTION
      
      In-App Chat
      
      Manage tickets, collaborate with ease, and track performance on the move
   
   CUSTOMER STORY
   
   HappyFox knows the next “big thing” in customer support
   
   Martin Hartvigsen
   
   Director, Global Technical Support at Jabra GN

 * IT Support
   
   For IT Teams
   
   Adopt advanced, modern, and unified support solutions for your IT team
   
    * support
      
      Help Desk
      
      Organize and intelligently deflect tickets with a unified IT Help Desk
      Software
   
    * AUTOMATION TECHNOLOGY
      
      Workflows
      
      Reduce costs and increase productivity with end-to-end process automation
   
    * AI TECHNOLOGY
      
      Assist AI
      
      Provide IT support directly from Slack and
      Microsoft Teams
   
   FEATURED
   
   Top 7 HappyFox Features to Step Up Your IT Support Game

 * Operations Support
   
   For Operation Teams
   
   Optimize support for your HR, facilities, marketing, and sales teams with
   ease
   
    * support
      
      Help Desk
      
      Troubleshoot and organize operations tickets within one unified Help Desk
   
    * AUTOMATION TECHNOLOGY
      
      Workflows
      
      Boost productivity and ease collaboration by automating repetitive tasks
   
    * AI TECHNOLOGY
      
      Assist AI
      
      Provide IT support directly from Slack and
      Microsoft Teams
   
    * REPORTING & ANALYTICS
      
      Business Intelligence
      
      Turn insight into advantage with cross-functional reports & dashboards
   
   GETTING STARTED
   
   Watch on demand

Log In

← Back

 * Features
   
   Overview
   
   Help Desk Tour Provide faster and better support for your customers.
   
   Get a Demo See HappyFox Helpdesk in action.
   
   Features
   
   Ticketing System Deliver exceptional customer service with HappyFox.
   
   Knowledge Base Promote self-service; build help and FAQ pages.
   
   Canned Actions Respond faster using templated responses and actions.
   
   Automation Reduce the time spent on repetitive tasks.
   
   Task Management Create and manage all the tasks involved in resolving a
   ticket.
   
   Asset Management Track hardware and software assets in one place.
   
   Satisfaction Survey Get Feedback and Improve Customer Experience.
   
   Help Desk Reports Monitor, Analyze and Improve your Customer Support.
   
   See more features
   
   Integrations
   
   HappyFox Chat
   Salesforce
   Aircall
   Microsoft Teams
   Slack
   Facebook
   Jira
   Shopify
   Okta
   Azure
   See more Integrations
 * Pricing
 * Resources
   
   Resources
   
   E-books & Guides Resources to reinvent your customer service experience.
   
   Webinars Learn how to make the most of HappyFox products.
   
   Customer Stories Thousands of great companies call HappyFox a great friend.
   
   Videos Checkout our library of educational videos.
   
   Support Center What can we help you with? Talk to our customer support.
   
   Blog Learn tips, stories, and new techniques.
   
   Featured
   
   Webinar Managing your Customer Support using HappyFox Helpdesk
   Watch now
   Guide Helpdesk: A Complete Guide (2021)
   Read more
   Infographics An Introduction to Omnichannel Help Desk Software
   Download now
   Blog Top 7 HappyFox Features to Step Up Your IT Support Game
   Read more
   Customer Story FatcatIT – HappyFox Case Studies
   Read more
   Blog What is an IT Self-service Portal? Why is it Important to Your Business?
   Read more

Get a Demo



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FEATURES

Email Ticketing

Knowledge Base

Community Forums

Help Desk Reporting

Help Desk Automation

Multilingual Help Desk

Self Service Portal

SLA Management

Satisfaction Survey

Email Notification

Help Desk Customization

Help Desk Ticket Features

Multilingual Knowledge Base

Internal Knowledge Base

HappyFox SMS

Asset Management

Task Management

Agent Scripting

FOR BUSINESSES

Enterprise

Small-Business

FOR INDUSTRIES

Education, Retail, Travel,

IT Services, Telecom, Government,

Non-Profit Organizations,

Healthcare, Real Estate, Airlines

FOR TEAMS

HR, Facilities, Marketing,

Sales, Customer Support

COMPARE

Zendesk vs HappyFox

Freshdesk vs HappyFox

Kayako vs HappyFox

Gmail Alternative for Support

USE CASES

Help Desk Software

Ticketing System

Shared Inbox Software

Trouble Ticket Management

Issue Tracking Software

Customer Service

Email Support Software

Customer Complaint Management

Internal Help Desk Software

Ticket Tracking Software

Contact Center Software

IT Help Desk Software

Case Management Software

Cloud Help Desk

Mobile Help Desk

Remote Customer Support

Multi-Brand Helpdesk

RESOURCES

E-Books & Guides

Webinars

Customer Stories

Videos

Blog

Help Desk API Docs

COMPANY

About Us

Our Customers

Jobs

Press & Media

CONTACT US

Contact Sales

Get Support

1-949-535-2220

support@happyfox.com

 * Help Desk
 * Assist AI
 * Live Chat
 * Chatbot
 * Business Intelligence
 * Workflows
 * In-App Chat

 * English Spanish
 * Terms
 * Privacy
 * Status
 * Security
 * GDPR

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