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Text Content

 * Home
 * About Us
 * Our services
   * Telesales
   * Outsourcing
   * Pre and after sales services
   * Multimedia representation
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 * Contact Us
 * EN
   * English
   * العربية
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NEW GENERATION SWIFT SERVICES

Welcome to New Generation Swift Services




NEW GENERATION SWIFT SERVICES

we pride ourselves on being a dynamic outsourcing firm specializing in
comprehensive call center and customer care solutions






NEW GENERATION SWIFT SERVICES

Welcome to New Generation Swift Services

At New Generation Swift Services, we pride ourselves on being a dynamic
outsourcing firm specializing in comprehensive call center and customer care
solutions. Our mission is to bridge the gap between businesses and their
customers through seamless communication across multiple platforms—whether it's
over the phone, via social media, or through in-person interactions.

Our commitment goes beyond just business. We are deeply invested in youth
development and community service, believing that empowering the next generation
is key to building a better future. By harnessing the energy and potential of
young talent, we deliver innovative and effective customer care solutions that
meet the needs of today’s fast-paced world.

Join us as we work towards creating a better-connected and more compassionate
community, one conversation at a time.

Read More



OUR SERVICES


TELESALES

Offering comprehensive solutions in telesales, customer care, support, helpdesk,
and helpline to enhance customer relationship management.


OUTSOURCING

Outsourcing solutions include customer support, order management, loyalty
services, and inbound call management to enhance customer experience.


PRE AND AFTER SALES SERVICES

Pre and after-sales services include pre-sales support to streamline the sales
process and after-sales support to assist customers in using products and
services.


MULTIMEDIA REPRESENTATION

Multimedia presentations combine slides, video, and sound to engage multiple
senses, and are part of our county and state presentations contest.


OUR VALUES


RELIABILITY

 * Living the SeaManShip values
 * Doing the right thing in the right way even if no one is watching




PROFESSIONALISM

 * Safety first
 * Producing quality work at all times
 * Efficiency and effectiveness in carrying out assigned roles and
   responsibilities




RESPONSIBILITY

 * Delivering on promise based on agreed targets
 * Demonstrating ownership of mandated assignments




TEAMWORK

 * Collaborating and cooperation with others within the company and customers to
   leverage team diversity
 * Value differences and leverage on diversity of the team contribution
 * Care and respect to all opinions within the team




EMPOWERMENT

 * Having confidence and trust in delegating responsibilities to staff to
   execute tasks competently
 * Training and mentoring to continuously develop staff
 * Provide equal opportunity to all staff without prejudice
 * Build courage to give objective feedback
 * Recognize staff contribution and reward




NEW GENERATION SWIFT SERVICES

At New Generation Swift Services, we provide comprehensive call center and
customer care solutions with a focus on youth development and community service.


OUR SERVICES

 * Telesales
 * Outsourcing
 * Pre and after sales services
 * Multimedia representation


CONTACT US

Sultanate of Oman - Al Amerat, Muscat - Ali Tower Building - Fifth Floor

 * info@ngss-om.com

All rights reserved to New Generation Swift Services Programming and development
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