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HOW CUMULUS NETWORKS TURNS ENABLEMENT INTO IMPACT WITH 6SENSE

Mountain View, CA
Revenue AI for Marketing
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 1. Home
 2. Customer Stories
 3. How Cumulus Networks Turns Enablement Into Impact with 6sense

Backed by 6sense data, Cumulus Networks went from traditional Account Based
Marketing (ABM) methods like static target account lists to a hyper-targeted,
account engagement approach focused on the best accounts that are in-market, and
therefore, more likely to close.

With this approach:

 * account click-through rate on advertising rose 53%
 * the team layered 6sense with Google Analytics to gain global visibility
 * marketing-qualified leads became data-qualified leads


THE CHALLENGE

Cumulus Networks was already on board with ABM, but they were reliant on
traditional ABM methods like static target account lists and marketing-qualified
leads (MQL).

Without information on whether those target accounts were even in an in-market
stage, the sales team was spending their time pursuing accounts that were
unlikely to close.

And because today’s buying journey is often spread across a team, they didn’t
have information to contact all the personas who might be involved in the
decision-making.

They needed a better way.


SELLING WITH SCIENCE

With the help of 6sense, the Cumulus Networks team moved to a hyper-targeted,
focused approach, driven by – as Ari Capogeannis, Senior Director of Marketing
at Cumulus Networks said — science and data.

The account-based approach began with the sales team, which curated a target
account list.

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Once that list was finalized, marketing leveraged 6sense predictive analytics to
unveil which accounts were in-market for their solutions and who was displaying
various research behaviors in the different buying stages.

Using that information, the team ramped up digital marketing spend for those
in-market accounts, creating hyper-targeted campaigns that are personalized
based on intent clusters by keyword.

And those efforts paid off – with personalization, account advertising
click-through rate rose 53%.


FROM MQLS TO AQLS

Standard marketing teams are focused on generating as many MQLs as possible. 
But Capogeannis and the marketing team at Cumulus have developed a lead
classification model based heavily on 6sense data, combining account buying
stage and profile fit with lead strength based on intent and recency.

These leads are known as Automation Qualified Leads (AQLs).

Basing prospecting on the relevant, real-time data in AQLs allowed Cumulus
Networks SDRs to efficiently target the best accounts. And the level of detail
meant SDRs could measure immediate shifts in account engagement levels within
their target account lists.

On a larger scale, the management team could see the full picture by taking a
snapshot of their target account list on a quarterly basis. This view of how
awareness and engagement shifted throughout their global list allowed them to
quantify and measure the output of their team.


SEEKING OUT THE BUYERS

“You can’t force someone to have a need for you, but you can get much more
targeted in your tactics,” Capogeannis said, explaining their persona targeting
work.

The Cumulus team recognized that in the mid-market space and beyond, the
decision-making unit has varying roles and personas; in other words, today’s
buying journey is fragmented.

In order to combat this common issue, sales leveraged the 6sense Sales
Intelligence persona map to see who else in the account they should be engaging
— and if there were other personas showing intent sales has not reached out to.


EVEN DEEPER REPORTING

The Cumulus team was able to dig another layer deeper into the data by
leveraging the 6sense API to push segment data into custom Google Analytics (GA)
dimensions, taking reporting to a new level of granularity.

With that approach, they could — on a global scale —see the mix of visitors on
their website by region or sub-region in the past day, week, and/or month, as
well as other key information through 6sense.

That combination of 6sense and GA allowed the team to see who was “raising their
hand,” who was researching (and what) on the Cumulus website or elsewhere, and
which accounts were in-market for their solutions. And with that level of
account insight, they created plays to warm up those accounts through digital
campaigns and capture them in a targeted manner.


THE RESULTS

Shifting their ABM strategy required rethinking many of Cumulus Network’s
practices, but breaking their old habits by using 6sense allowed them to
experience impressive success.

 * Account click-through rate on advertising rose 53%.
 * 6sense paired Google Analytics offered the team global visibility into
   accounts.
 * Outdated marketing-qualified leads became high-potential data-qualified
   leads.

ABOUT THE CUSTOMER

Cumulus Networks provides open networking software for the modern data center,
with clients including 34% of the Fortune 50.

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