europe.customercontactweekdigital.com Open in urlscan Pro
3.233.137.154 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://app.connect.awspls.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqcontid=1129131&elq=314...
Effective URL:
https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcon...
Submission: On June 23 via manual (June 23rd 2021, 11:03:55 am UTC) from GB

Summary HTTP 68 Redirects Links 7 Behaviour Indicators

Summary

This website contacted 36 IPs in 4 countries across 31 domains to perform 68 HTTP transactions. The main IP is 3.233.137.154, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is europe.customercontactweekdigital.com.
TLS certificate: Issued by Amazon on February 23rd 2021. Valid for: a year.

This is the only time europe.customercontactweekdigital.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	142.0.160.54 142.0.160.54	7160 (NETDYNAMICS) (NETDYNAMICS)
1 2	142.0.160.53 142.0.160.53	7160 (NETDYNAMICS) (NETDYNAMICS)
3	3.233.137.154 3.233.137.154	14618 (AMAZON-AES) (AMAZON-AES)
1	2606:4700::68... 2606:4700::6810:5614	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	23.111.9.35 23.111.9.35	33438 (HIGHWINDS2) (HIGHWINDS2)
1	2001:4de0:ac1... 2001:4de0:ac18::1:a:1a	20446 (HIGHWINDS3) (HIGHWINDS3)
2	142.250.181.226 142.250.181.226	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:827::2008	15169 (GOOGLE) (GOOGLE)
6	184.30.24.121 184.30.24.121	16625 (AKAMAI-AS) (AKAMAI-AS)
1	13.224.193.10 13.224.193.10	16509 (AMAZON-02) (AMAZON-02)
1	142.250.185.162 142.250.185.162	15169 (GOOGLE) (GOOGLE)
14	52.217.193.249 52.217.193.249	16509 (AMAZON-02) (AMAZON-02)
1	34.192.83.243 34.192.83.243	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:830::200a	15169 (GOOGLE) (GOOGLE)
1	2.18.235.40 2.18.235.40	16625 (AKAMAI-AS) (AKAMAI-AS)
2	34.96.102.137 34.96.102.137	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:6c0... 2a02:26f0:6c00:2b0::25ea	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2606:4700:303... 2606:4700:3037::6815:52a3	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a03:2880:f01... 2a03:2880:f01c:8012:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
2	34.247.104.176 34.247.104.176	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:811::2003	15169 (GOOGLE) (GOOGLE)
3	65.9.77.36 65.9.77.36	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:80e::200e	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:831::2002	15169 (GOOGLE) (GOOGLE)
7	3.208.155.235 3.208.155.235	14618 (AMAZON-AES) (AMAZON-AES)
1	13.225.74.96 13.225.74.96	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:80f::2002	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:80e::2002	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:831::2001	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:827::200e	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:827::2004	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:800::2003	15169 (GOOGLE) (GOOGLE)
2 2	2620:119:50e1... 2620:119:50e1:101::6cae:b25	14413 (LINKEDIN) (LINKEDIN)
1 1	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	108.174.10.14 108.174.10.14	14413 (LINKEDIN) (LINKEDIN)
1	3.211.86.214 3.211.86.214	14618 (AMAZON-AES) (AMAZON-AES)
1	104.111.229.66 104.111.229.66	16625 (AKAMAI-AS) (AKAMAI-AS)
2 2	76.223.111.131 76.223.111.131	16509 (AMAZON-02) (AMAZON-02)
1	52.89.139.96 52.89.139.96	16509 (AMAZON-02) (AMAZON-02)
68	36

1 142.0.160.54 (Ashburn, United States) 1 redirects

ASN7160 (NETDYNAMICS, US)

app.connect.awspls.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.0.160.53 (Ashburn, United States) 1 redirects

ASN7160 (NETDYNAMICS, US)

s893759278.t.eloqua.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 3.233.137.154 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-233-137-154.compute-1.amazonaws.com

europe.customercontactweekdigital.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:5614 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.111.9.35 (United States)

ASN33438 (HIGHWINDS2, US)

use.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4de0:ac18::1:a:1a (Netherlands)

ASN20446 (HIGHWINDS3, US)

code.jquery.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.181.226 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s56-in-f2.1e100.net

securepubads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 184.30.24.121 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a184-30-24-121.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
api-public.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.193.10 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-193-10.fra2.r.cloudfront.net

assets.pcrl.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.185.162 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s51-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 52.217.193.249 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com

plsadaptive.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.192.83.243 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-192-83-243.compute-1.amazonaws.com

www.iqpc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.18.235.40 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a2-18-235-40.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.96.102.137 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 137.102.96.34.bc.googleusercontent.com

dev.visualwebsiteoptimizer.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:2b0::25ea (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:3037::6815:52a3 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.feathr.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f01c:8012:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.247.104.176 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-247-104-176.eu-west-1.compute.amazonaws.com

ml314.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:811::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 65.9.77.36 (United States)

ASN16509 (AMAZON-02, US)

system.picreel.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80e::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:831::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 3.208.155.235 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-208-155-235.compute-1.amazonaws.com

polo.feathr.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
polo-v1.feathr.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.225.74.96 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-74-96.fra2.r.cloudfront.net

marco.feathr.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80f::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

adservice.google.ch	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80e::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

adservice.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:831::2001 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:800::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:119:50e1:101::6cae:b25 (San Jose, United States) 2 redirects

ASN14413 (LINKEDIN, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:21::14 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.174.10.14 (United States)

ASN14413 (LINKEDIN, US)
PTR: 108-174-10-14.fwd.linkedin.com

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.211.86.214 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-211-86-214.compute-1.amazonaws.com

in.ml314.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.111.229.66 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a104-111-229-66.deploy.static.akamaitechnologies.com

img04.en25.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 76.223.111.131 (United States) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: a97adde81b00f2ca4.awsglobalaccelerator.com

match.adsrvr.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.89.139.96 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-89-139-96.us-west-2.compute.amazonaws.com

app.picreel.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
14	amazonaws.com plsadaptive.s3.amazonaws.com	728 KB
9	feathr.co cdn.feathr.co polo.feathr.co marco.feathr.co polo-v1.feathr.co	40 KB
5	addthis.com s7.addthis.com api-public.addthis.com	191 KB
4	linkedin.com 3 redirects px.ads.linkedin.com www.linkedin.com px4.ads.linkedin.com	3 KB
4	picreel.com system.picreel.com app.picreel.com	24 KB
3	ml314.com ml314.com in.ml314.com	14 KB
3	doubleclick.net securepubads.g.doubleclick.net googleads.g.doubleclick.net	136 KB
3	customercontactweekdigital.com europe.customercontactweekdigital.com	565 KB
2	adsrvr.org 2 redirects match.adsrvr.org	958 B
2	google.com adservice.google.com www.google.com	275 B
2	google-analytics.com www.google-analytics.com	19 KB
2	visualwebsiteoptimizer.com dev.visualwebsiteoptimizer.com	2 KB
2	fontawesome.com use.fontawesome.com	53 KB
2	eloqua.com 1 redirects s893759278.t.eloqua.com	1 KB
1	en25.com img04.en25.com	6 KB
1	addthisedge.com v1.addthisedge.com	983 B
1	google.de www.google.de	108 B
1	googlesyndication.com 7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com	3 KB
1	google.ch adservice.google.ch	853 B
1	gstatic.com fonts.gstatic.com	46 KB
1	facebook.net connect.facebook.net	24 KB
1	licdn.com snap.licdn.com	2 KB
1	moatads.com z.moatads.com	1 KB
1	googleapis.com fonts.googleapis.com	781 B
1	iqpc.com www.iqpc.com	5 KB
1	googleadservices.com www.googleadservices.com	17 KB
1	pcrl.co assets.pcrl.co	2 KB
1	googletagmanager.com www.googletagmanager.com	36 KB
1	jquery.com code.jquery.com	24 KB
1	jsdelivr.net cdn.jsdelivr.net	4 KB
1	awspls.com 1 redirects app.connect.awspls.com	703 B
68	31

	Domain	Requested by
14	plsadaptive.s3.amazonaws.com	europe.customercontactweekdigital.com
6	polo.feathr.co	cdn.feathr.co europe.customercontactweekdigital.com
3	api-public.addthis.com	s7.addthis.com
3	system.picreel.com	assets.pcrl.co system.picreel.com
3	europe.customercontactweekdigital.com	europe.customercontactweekdigital.com
2	match.adsrvr.org	2 redirects
2	px.ads.linkedin.com	2 redirects
2	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
2	ml314.com	europe.customercontactweekdigital.com ml314.com
2	dev.visualwebsiteoptimizer.com	europe.customercontactweekdigital.com
2	s7.addthis.com	europe.customercontactweekdigital.com s7.addthis.com
2	securepubads.g.doubleclick.net	europe.customercontactweekdigital.com securepubads.g.doubleclick.net
2	use.fontawesome.com	europe.customercontactweekdigital.com use.fontawesome.com
2	s893759278.t.eloqua.com	1 redirects europe.customercontactweekdigital.com
1	app.picreel.com	system.picreel.com
1	polo-v1.feathr.co	europe.customercontactweekdigital.com
1	img04.en25.com	europe.customercontactweekdigital.com
1	v1.addthisedge.com	s7.addthis.com
1	in.ml314.com	ml314.com
1	px4.ads.linkedin.com	europe.customercontactweekdigital.com
1	www.linkedin.com	1 redirects
1	www.google.de	europe.customercontactweekdigital.com
1	www.google.com	europe.customercontactweekdigital.com
1	7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com	securepubads.g.doubleclick.net
1	adservice.google.com	securepubads.g.doubleclick.net
1	adservice.google.ch	securepubads.g.doubleclick.net
1	marco.feathr.co	europe.customercontactweekdigital.com
1	googleads.g.doubleclick.net	www.googleadservices.com
1	fonts.gstatic.com	fonts.googleapis.com
1	connect.facebook.net	europe.customercontactweekdigital.com
1	cdn.feathr.co	europe.customercontactweekdigital.com
1	snap.licdn.com	europe.customercontactweekdigital.com
1	z.moatads.com	s7.addthis.com
1	fonts.googleapis.com	europe.customercontactweekdigital.com
1	www.iqpc.com	europe.customercontactweekdigital.com
1	www.googleadservices.com	europe.customercontactweekdigital.com
1	assets.pcrl.co	europe.customercontactweekdigital.com
1	www.googletagmanager.com	europe.customercontactweekdigital.com
1	code.jquery.com	europe.customercontactweekdigital.com
1	cdn.jsdelivr.net	europe.customercontactweekdigital.com
1	app.connect.awspls.com	1 redirects
68	41

This site contains links to these domains. Also see Links.

Domain
www.youtube.com
www.iqpc.com
ccwdigital.b2biq.libsynpro.com
careers-iqpc.com
www.addthis.com
www.picreel.com

Subject Issuer	Validity	Valid
clninstitute.com Amazon	`2021-02-23` - `2022-03-24`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2020-08-03` - `2021-08-03`	a year	crt.sh
*.fontawesome.com DigiCert TLS RSA SHA256 2020 CA1	`2020-11-13` - `2021-12-14`	a year	crt.sh
jquery.org Sectigo RSA Domain Validation Secure Server CA	`2020-10-06` - `2021-10-16`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2021-05-24` - `2021-08-16`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2021-05-31` - `2021-08-23`	3 months	crt.sh
odc-addthis-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2021-04-25` - `2022-04-27`	a year	crt.sh
assets.pcrl.co Amazon	`2021-06-11` - `2022-07-10`	a year	crt.sh
www.googleadservices.com GTS CA 1C3	`2021-05-24` - `2021-08-16`	3 months	crt.sh
*.s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-01-11` - `2022-02-11`	a year	crt.sh
infrastructure-iq.com Amazon	`2021-02-22` - `2022-03-23`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2021-05-24` - `2021-08-16`	3 months	crt.sh
moatads.com DigiCert SHA2 Secure Server CA	`2021-01-21` - `2022-01-25`	a year	crt.sh
*.visualwebsiteoptimizer.com Starfield Secure Certificate Authority - G2	`2020-06-19` - `2022-07-06`	2 years	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2021-04-30` - `2022-05-11`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2021-05-26` - `2021-08-24`	3 months	crt.sh
*.ml314.com Amazon	`2021-01-17` - `2022-02-14`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2021-05-24` - `2021-08-16`	3 months	crt.sh
system.picreel.com Amazon	`2020-12-27` - `2022-01-25`	a year	crt.sh
polo.feathr.co R3	`2021-06-23` - `2021-09-21`	3 months	crt.sh
marco.feathr.co Amazon	`2020-08-22` - `2021-09-22`	a year	crt.sh
*.google.ch GTS CA 1C3	`2021-05-31` - `2021-08-23`	3 months	crt.sh
*.google.com GTS CA 1C3	`2021-05-24` - `2021-08-16`	3 months	crt.sh
www.google.com GTS CA 1C3	`2021-05-31` - `2021-08-23`	3 months	crt.sh
www.google.de GTS CA 1C3	`2021-05-24` - `2021-08-16`	3 months	crt.sh
px.ads.linkedin.com DigiCert SHA2 Secure Server CA	`2021-04-15` - `2021-10-15`	6 months	crt.sh
*.en25.com DigiCert SHA2 Secure Server CA	`2020-08-13` - `2021-11-12`	a year	crt.sh
*.t.eloqua.com DigiCert SHA2 Secure Server CA	`2020-03-09` - `2022-04-08`	2 years	crt.sh
*.picreel.com Amazon	`2020-12-27` - `2022-01-25`	a year	crt.sh

This page contains 3 frames:

Primary Page: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Frame ID: 5E83F4FF5AD95691C4930E13B93421CC
Requests: 69 HTTP requests in this frame

Frame: https://7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html
Frame ID: 3844E2317F17968C83471E29AB133811
Requests: 1 HTTP requests in this frame

Frame: https://app.picreel.com/api/get_template?source_url=https%253A%252F%252Feurope.customercontactweekdigital.com%252Fcustomer-insights-analytics%252Farticles%252F7-customer-services-mistakes-to-avoid-making-in-2021%253Felqcontid%253D1129131%2526utm_campaign%253D41455.002%252520-%252520Week%2525204%252520Content%2525202%252520Email%2525202%2526utm_medium%253Demail%2526utm_source%253Dinternalemail%2526MAC%253D%25257C1-3C49YOH%2526elqContactId%253D1129131%2526disc%253D%2526elqCampId%253D99824%2526utm_content%253D41455.002%252520-%252520EGain%252520-%252520Content%2525202%252520Email%2525202&source_host=https%253A%252F%252Feurope.customercontactweekdigital.com&templateId=&userAgent=Mozilla%252F5.0%2520(Windows%2520NT%252010.0%253B%2520Win64%253B%2520x64)%2520AppleWebKit%252F537.36%2520(KHTML%252C%2520like%2520Gecko)%2520Chrome%252F89.0.4389.72%2520Safari%252F537.36&referrer=&screenWight=1600&screenHeight=1200&pv=&pp=&sv=&sp=&nv=&np=&rb=&ret=&utm_source=Picreel&utm_medium=display&utm_campaign=Picreel
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Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://app.connect.awspls.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqco... HTTP 302
https://s893759278.t.eloqua.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqco... HTTP 302
https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-m... Page URL

Detected technologies

Nginx (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /nginx(?:\/([\d.]+))?/i

animate.css (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

html /<link [^>]+(?:\/([\d.]+)\/)?animate\.(?:min\.)?css/i

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^/]*\/[a-z]*\.js/i

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]* href="https:\/\/use\.fontawesome\.com\/releases\/v([^>]+)\/css\//i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery[.-]([\d.]*\d)[^/]*\.js/i
script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

68
Requests

99 %
HTTPS

46 %
IPv6

31
Domains

41
Subdomains

36
IPs

4
Countries

1947 kB
Transfer

4960 kB
Size

19
Cookies

7 Outgoing links

These are links going to different origins than the main page.

URL: https://www.youtube.com/channel/UCoIbHeoH2j5UdEidSDRK4Qg
Title: Videos

Search URL Search Domain Scan URL

URL: https://www.iqpc.com/privacy-policy
Title: here

Search URL Search Domain Scan URL

URL: http://ccwdigital.b2biq.libsynpro.com/
Title: Podcasts

Search URL Search Domain Scan URL

URL: https://www.iqpc.com/

Search URL Search Domain Scan URL

URL: https://careers-iqpc.com/
Title: Careers With IQPC

Search URL Search Domain Scan URL

URL: https://www.addthis.com/website-tools/overview?utm_source=AddThis%20Tools&utm_medium=image
Title: AddThis

Search URL Search Domain Scan URL

URL: http://www.picreel.com/?utm_source=https%3A%2F%2Feurope.customercontactweekdigital.com&utm_medium=popup&utm_campaign=copyright
Title: Picreel

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://app.connect.awspls.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqcontid=1129131&elq=3144cf9ffd4d48fca042b3f183589da3&elqaid=115236&elqat=1&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202 HTTP 302
https://s893759278.t.eloqua.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqcontid=1129131&elq=3144cf9ffd4d48fca042b3f183589da3&elqaid=115236&elqat=1&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=|1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202 HTTP 302
https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 47

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%20-%20Week%204%20Content%202%20Email%202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%7C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%20-%20EGain%20-%20Content%202%20Email%202 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D49766%26time%3D1624446216479%26url%3Dhttps%253A%252F%252Feurope.customercontactweekdigital.com%252Fcustomer-insights-analytics%252Farticles%252F7-customer-services-mistakes-to-avoid-making-in-2021%253Felqcontid%253D1129131%2526utm_campaign%253D41455.002%2B-%2BWeek%2B4%2BContent%2B2%2BEmail%2B2%2526utm_medium%253Demail%2526utm_source%253Dinternalemail%2526MAC%253D%257C1-3C49YOH%2526elqContactId%253D1129131%2526disc%253D%2526elqCampId%253D99824%2526utm_content%253D41455.002%2B-%2BEGain%2B-%2BContent%2B2%2BEmail%2B2%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002+-+Week+4+Content+2+Email+2%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%7C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002+-+EGain+-+Content+2+Email+2&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002+-+Week+4+Content+2+Email+2%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%7C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002+-+EGain+-+Content+2+Email+2&liSync=true&e_ipv6=AQIWavYoTkLY0wAAAXo4iiszys0c4fxKM3jw4dVPBSBffVKniUOsKfwzcpaF8Uavwx_52FV9

Request Chain 56

https://match.adsrvr.org/track/cmf/generic?ttd_pid=6fgi4r1&ttd_tpi=1&ttd_puid=60d3150859fbd30007e90ac3&gdpr=0 HTTP 302
https://match.adsrvr.org/track/cmb/generic?ttd_pid=6fgi4r1&ttd_tpi=1&ttd_puid=60d3150859fbd30007e90ac3&gdpr=0 HTTP 302
https://polo-v1.feathr.co/v1/analytics/match?f_id=60d3150859fbd30007e90ac3&ttd_id=0b933155-9612-460e-9aae-49131d1c948c

68 HTTP transactions
3 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request 7-customer-services-mistakes-to-avoid-making-in-2021 Show response
europe.customercontactweekdigital.com/customer-insights-analytics/articles/
Redirect Chain

http://app.connect.awspls.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqcontid=1129131&elq=3144cf9ffd4d48fca042b3f183589da3&elqaid=115236&elqat=1&utm_campaign=41455....
https://s893759278.t.eloqua.com/e/er?s=893759278&lid=73468&elqTrackId=84E5FD5FB6EB4E2D1AE19C7A19EAE2C0&elqcontid=1129131&elq=3144cf9ffd4d48fca042b3f183589da3&elqaid=115236&elqat=1&utm_campaign=4145...
https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Con...

147 KB
26 KB

693ms
480ms

Document
text/html

3.233.137.154
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.233.137.154 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

nginx /

Resource Hash

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Response headers

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GET
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4 KB 15ms
15ms Stylesheet
text/css 2606:4700::6810:5614
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.jsdelivr.net/npm/animate.css@3.5.2/animate.min.css

Requested by

Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

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GET
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code.jquery.com/ 68 KB
24 KB 26ms
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Full URL: https://code.jquery.com/jquery-3.2.1.slim.min.js
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GET
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22 KB 69ms
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GOOGLE

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GET
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www.googletagmanager.com/gtag/ 89 KB
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GET
H2 200 app_web.css
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86 KB 117ms
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text/css 3.233.137.154
AMAZON-AES

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H2 200 addthis_widget.js Show response
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114 KB 57ms
21ms Script
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AKAMAI-AS

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https://s7.addthis.com/js/300/addthis_widget.js

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GET
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2 KB 62ms
19ms Script
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AMAZON-02

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Full URL: https://assets.pcrl.co/js/jstracker.min.js?geo=1
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GET
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www.googleadservices.com/pagead/ 44 KB
17 KB 36ms
31ms Script
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GOOGLE

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Full URL

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AMAZON-02

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GET
H/1.1 200
OK amyt.png
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 171 KB
171 KB 517ms
186ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/amyt.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 32292a20a98dce3e5b8753872fd0b5c4b6aceacf17ac34c9faf17c9530c71eba

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Wed, 17 Feb 2021 14:34:28 GMT
Server: AmazonS3
x-amz-request-id: JVQZNHFFXY77TA62
ETag: "3da36f02e103631ae6185c64a1929c5c"
x-amz-version-id: WM_rIPLYwvubYj19wDMAOCsMI2wL3Yhu
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 175128
x-amz-id-2: PBIm3QqL4nAr9uw36bzF//y/riJ2cFj6vkuBTXC0D/xv14z2zox4pDmW/7STqGyliszNzW+qa78=

GET
H/1.1 200
OK egain_digital_customer_service.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 32 KB
32 KB 493ms
156ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/egain_digital_customer_service.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 449b25ff29287780d43532833257942ba5f321c5fe218556228a53c0adce96a3

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Wed, 16 Jun 2021 13:52:40 GMT
Server: AmazonS3
x-amz-request-id: JVQSK2SZC2RWX26S
ETag: "b22dcf9247411e2871a4a00b5d6fd636"
x-amz-version-id: 9zaWs9FBJRC2JQ0US3gF85zW_FL_99hF
Accept-Ranges: bytes
Content-Type: image/jpeg
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GET
H/1.1 200
OK i4jOA9NmXaqKXZbsviUReLKZTR5KH7oNdEbBbdWH_small.png
plsadaptive.s3.amazonaws.com/eco/images/logos/ 7 KB
8 KB 481ms
135ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/logos/i4jOA9NmXaqKXZbsviUReLKZTR5KH7oNdEbBbdWH_small.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 9b7ce8f9f924346d43e855c4bac989f5c17f55347abe327efb812210c05765a9

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Mon, 14 Jun 2021 16:41:10 GMT
Server: AmazonS3
x-amz-request-id: JVQXEHWJPNM0VKE5
ETag: "66e8d3ab60f885661b37f5d182b762ea"
x-amz-version-id: vwbAYG.0Ezabte5RUM5vgAXxYYlTlz9j
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 7478
x-amz-id-2: 5crpNEFBQJUF41SYuzk08sPuxMP8mRYYciKMumUks8o36PSlfmdpWfBDEoQ+RvFu5qHVnb0NOD8=

GET
H/1.1 200
OK ccw_portal_content_images__4__1.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 21 KB
21 KB 494ms
141ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ccw_portal_content_images__4__1.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 2e18041b3ad8ba03b78686f6123285d9d78cecc82770a6e283e56a3652e3623f

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Thu, 27 May 2021 09:27:50 GMT
Server: AmazonS3
x-amz-request-id: JVQHR67V9E8F402B
ETag: "93b4437289a6770e72db800275fa8d81"
x-amz-version-id: InTqnysZjgwApQvNcFX4jhzFZlJQ6HGe
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 21148
x-amz-id-2: E8qTNyEkYrTwlPurOe8m34R/3hBF69eAnXPSCgquoOzwcw3poP2Ox8gdytalyb4IKBXy5Li8cjw=

GET
H/1.1 200
OK guide_snapshot__1_.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 110 KB
111 KB 493ms
140ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/guide_snapshot__1_.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: d6b36ac99d789f04d19d7b5c8fe3d512572221529b98f5685699d8f6265e3668

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Mon, 24 May 2021 10:52:26 GMT
Server: AmazonS3
x-amz-request-id: JVQM9QQHQVMDBZ4M
ETag: "9c7f2d2a960fc0985237019a5be26f5a"
x-amz-version-id: 9N2ZI_XmeVrc10US.nkzGZCbUf6oEP94
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 113094
x-amz-id-2: xrWSJ4DTC36jmZUwysQdNq8IHD5R+ROrGHUIvEZnj+EL5PtLb58j2X1Q4/9oQ6qc6GIDUSzRQ18=

GET
H/1.1 200
OK post_show_report.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 33 KB
33 KB 132ms
132ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/post_show_report.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 94b363fbf599e8dd42c22a48482bf0cfec7d05daaf56011b0f0607dfd41f296c

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Thu, 11 Mar 2021 10:16:24 GMT
Server: AmazonS3
x-amz-request-id: JVQNS6SYFRH9657H
ETag: "9cfcb12e4ba341ecb551c5c26da30746"
x-amz-version-id: WI3gYancjUmQomOKiIli0WPwSL0ewwwR
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 33578
x-amz-id-2: UhZyat6utxPvkAyGBUNgbl4ghkExytU1rsyW69yxV5ZaClLvmz/HGB58tT6eihYYR0JCNFOnQM8=

GET
H/1.1 200
OK ccw_portal_content_images__2_.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 21 KB
22 KB 127ms
126ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ccw_portal_content_images__2_.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 1fe58747693be938dc1268a67798a784e63de67b23638e524974caa1ec2c73fe

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Thu, 25 Mar 2021 17:20:09 GMT
Server: AmazonS3
x-amz-request-id: JVQHF9Y39T6K37J1
ETag: "9a17dee3c07e53cbad7d028bf568d6ee"
x-amz-version-id: qGZtaV.tcQ6b4QKwngpLfBhmTVfRt_Mn
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 21812
x-amz-id-2: wdFKr4FNWdvYn34/UC71HdCmrTdQuCksoamYBExB9K8ndfUisYZxZ42jdBmYmVn/J0dGbhmgU20=

GET
H/1.1 200
OK customer_journey.jpg
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 14 KB
14 KB 123ms
123ms Image
image/jpeg 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/customer_journey.jpg
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 03ba816adb6e5d0825f3a82d2ac08c013166ac543f91279a2ac8b82831cef1ef

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Mon, 01 Mar 2021 19:14:46 GMT
Server: AmazonS3
x-amz-request-id: JVQTFW7Y7V2WX79E
ETag: "2cab859fa8771cdef44752ba83a510ec"
x-amz-version-id: EyUMSiqBOrMcszDBJ2dM626MRhzEjvHs
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 14008
x-amz-id-2: 4tbHeva2vB38a/n0ZrAr+7Gz3z9xD0sURpTCdxlbGZIlP0BJLF6r3Bg79hA02TbT1zSQTYwCW+E=

GET
H/1.1 200
OK ccw_portal_content_images__4___1_.png
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 134 KB
134 KB 131ms
131ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ccw_portal_content_images__4___1_.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: de91b99c7efe1098826775b16d09e26e1beb87a2951ee0bd53414862140e4090

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Wed, 17 Feb 2021 14:44:29 GMT
Server: AmazonS3
x-amz-request-id: JVQYXCVW3MBE4PWH
ETag: "92a72a2aacf621b61ac872b8ced72bc9"
x-amz-version-id: 5DZSXT61dYNGa0cy1b1kQ2UcK2M5z9z9
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 136947
x-amz-id-2: 5Itk2ZevDeIHdnBd3s6u0p4D8VHTjoGJEhUrDNdyjvTZz+VTPa2BNGba2mUkBc4gk0FSxThd2OE=

GET
H/1.1 200
OK ccw_portal_content_images__1_.png
plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ 83 KB
84 KB 128ms
128ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/channel_content/images/ccw_portal_content_images__1_.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 6c9415bfbb3468dce6c0dbec7cfcf03c586cb2d6d76d29d914230ade229dbe73

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:37 GMT
Last-Modified: Fri, 12 Feb 2021 15:30:58 GMT
Server: AmazonS3
x-amz-request-id: JVQHKF5EXZGXCKH5
ETag: "36784c78fb3394fd13751fc04f8aea92"
x-amz-version-id: m1q.B7oukPGVHM5heiYgD41aLxNupteq
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 85221
x-amz-id-2: TV96BIs3NhvoJWLCD/lLcr7niWaeuNp968kgEd7JaRxnqQllr/JazCDQ98alMfY8Gdb8CaOAPws=

GET
H2 200 iqpc-logo-footer.png
www.iqpc.com/UploadedFiles/EventPage/iqpc_corp/images/ 5 KB
5 KB 346ms
117ms Image
image/png 34.192.83.243
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.iqpc.com/UploadedFiles/EventPage/iqpc_corp/images/iqpc-logo-footer.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.192.83.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-192-83-243.compute-1.amazonaws.com

Software

nginx /

Resource Hash

7ca8d8a316355b9f2e92ef77aec435a77f5fa4498af3bed6c876d8f1f774d689

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:36 GMT
x-content-type-options: nosniff
last-modified: Tue, 09 May 2017 14:10:46 GMT
server: nginx
etag: "5911cde6-12fc"
x-frame-options: SAMEORIGIN
content-type: image/png
cache-control: max-age=604800
accept-ranges: bytes
content-length: 4860
x-xss-protection: 1; mode=block
expires: Wed, 30 Jun 2021 11:03:36 GMT

GET
H2 200 app_web.js Show response
europe.customercontactweekdigital.com/js/ 2 MB
453 KB 114ms
111ms Script
application/javascript 3.233.137.154
AMAZON-AES

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https://europe.customercontactweekdigital.com/js/app_web.js

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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expires: Wed, 30 Jun 2021 11:03:36 GMT

GET
H3-29 200 pubads_impl_2021061703.js Show response
securepubads.g.doubleclick.net/gpt/ 326 KB
113 KB 52ms
26ms Script
text/javascript 142.250.181.226
GOOGLE

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https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021061703.js

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Host: securepubads.g.doubleclick.net
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date: Wed, 23 Jun 2021 11:03:36 GMT
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expires: Wed, 23 Jun 2021 11:03:36 GMT

GET
H2 200 css
fonts.googleapis.com/ 11 KB
781 B 14ms
14ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Raleway:300,400,500,600,700,800,900

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Host: europe.customercontactweekdigital.com
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Protocol

Security

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expires: Wed, 23 Jun 2021 11:03:36 GMT

GET
H2 200 moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 82ms
26ms Script
application/x-javascript 2.18.235.40
AKAMAI-AS

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
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GET
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13 KB 169ms
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AMAZON-02

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GOOGLE

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Full URL: https://use.fontawesome.com/releases/v5.0.10/webfonts/fa-solid-900.woff2
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GET
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807 B 85ms
26ms Script
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AMAZON-02

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Full URL: https://system.picreel.com/js/blocked_sites.js
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www.google-analytics.com/ 48 KB
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https://www.google-analytics.com/analytics.js

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Host: www.googletagmanager.com
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Protocol

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GET
H2 200 / Show response
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GET
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dev.visualwebsiteoptimizer.com/ 35 B
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GOOGLE

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Full URL

https://dev.visualwebsiteoptimizer.com/v.gif?cd=0&a=47675&d=europe.customercontactweekdigital.com&u=D8F704CBEB98A31F8341354971A00D5E7&h=e8fdd45cdf724df0c3b422e55587cc5d&t=false&r=0.2940530776529553

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Protocol

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QUIC, , AES_128_GCM

Server

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Software

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GET
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374 B 348ms
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Full URL

https://polo.feathr.co/v1/accounts/5850143e7c1fea34ebb31cca/integrations

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Protocol

Security

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AMAZON-02

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Full URL: https://marco.feathr.co/v1/refresh
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GET
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adservice.google.ch/adsid/ 107 B
853 B 36ms
15ms Script
application/javascript 2a00:1450:4001:80f::2002
GOOGLE

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https://adservice.google.ch/adsid/integrator.js?domain=europe.customercontactweekdigital.com

Requested by

Host: securepubads.g.doubleclick.net
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Protocol

Security

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Response headers

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GET
H2 200 integrator.js Show response
adservice.google.com/adsid/ 107 B
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14ms Script
application/javascript 2a00:1450:4001:80e::2002
GOOGLE

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https://adservice.google.com/adsid/integrator.js?domain=europe.customercontactweekdigital.com

Requested by

Host: securepubads.g.doubleclick.net
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Protocol

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content-disposition: attachment; filename="f.txt"
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 100
x-xss-protection: 0

GET ads
securepubads.g.doubleclick.net/gampad/ 0
0

GET
H2 200 container.html Show response
7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com/safeframe/1-0-38/html/ Frame 3844 6 KB
3 KB 47ms
14ms Document
text/html 2a00:1450:4001:831::2001
GOOGLE

General

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Full URL

https://7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com/safeframe/1-0-38/html/container.html

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021061703.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2001 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

a73730123a43c3040d889aaee11ec35094277ce5f778076b262c23a293870adb

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

:method: GET
:authority: 7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com
:scheme: https
:path: /safeframe/1-0-38/html/container.html
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://europe.customercontactweekdigital.com/
accept-encoding: gzip, deflate, br
accept-language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer: https://europe.customercontactweekdigital.com/

Response headers

accept-ranges: bytes
vary: Accept-Encoding
content-encoding: gzip
content-type: text/html
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
content-length: 3108
date: Wed, 23 Jun 2021 11:03:36 GMT
expires: Thu, 23 Jun 2022 11:03:36 GMT
cache-control: public, immutable, max-age=31536000
last-modified: Tue, 02 Mar 2021 20:17:03 GMT
x-content-type-options: nosniff
server: sffe
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"

POST
H3-29 200 collect Show response
www.google-analytics.com/j/ 1 B
21 B 13ms
13ms XHR
text/plain 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j91&aip=1&a=527070984&t=pageview&_s=1&dl=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&ul=en-us&de=UTF-8&dt=7%20Customer%20Service%20Mistakes%20To%20Avoid%20Making%20in%202021%20%7C%20CCW%20Europe%20Digital&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YAhAAUABAAAAAC~&jid=437798619&gjid=1398419554&cid=1290295842.1624446216&tid=UA-3734990-87&_gid=1752006300.1624446216&_r=1&gtm=2ou6g0&z=1938810360

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-29

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 23 Jun 2021 11:03:36 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://europe.customercontactweekdigital.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/1064507893/ 42 B
110 B 21ms
20ms Image
image/gif 2a00:1450:4001:827::2004
GOOGLE

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Full URL

https://www.google.com/pagead/1p-user-list/1064507893/?random=1624446216338&cv=9&fst=1624446000000&num=1&guid=ON&eid=376635471%2C2505059651&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&tiba=7%20Customer%20Service%20Mistakes%20To%20Avoid%20Making%20in%202021%20%7C%20CCW%20Europe%20Digital&fmt=3&is_vtc=1&random=1147238862&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 23 Jun 2021 11:03:36 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/1064507893/ 42 B
108 B 21ms
21ms Image
image/gif 2a00:1450:4001:800::2003
GOOGLE

General

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Full URL

https://www.google.de/pagead/1p-user-list/1064507893/?random=1624446216338&cv=9&fst=1624446000000&num=1&guid=ON&eid=376635471%2C2505059651&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&tiba=7%20Customer%20Service%20Mistakes%20To%20Avoid%20Making%20in%202021%20%7C%20CCW%20Europe%20Digital&fmt=3&is_vtc=1&random=1147238862&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 23 Jun 2021 11:03:36 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK jstracker.content.min.js Show response
system.picreel.com/js/ 95 KB
22 KB 30ms
30ms Script
application/javascript 65.9.77.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://system.picreel.com/js/jstracker.content.min.js?geo=1
Requested by: Host: assets.pcrl.co
URL: https://assets.pcrl.co/js/jstracker.min.js?geo=1
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.77.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 6da4b97d617f094ca9c057fa82bd86df862538195ff38fdd30ad08d212afc358

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-version-id: cN8jAqOq5_9FbLW50PQYPNUEyDvkCmki
Content-Encoding: gzip
ETag: "94862a47a33a6d45257cbc7ab4af004d"
Age: 8279
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 22000
Last-Modified: Wed, 16 Sep 2020 12:57:14 GMT
Server: AmazonS3
Date: Wed, 23 Jun 2021 08:45:37 GMT
Content-Type: application/javascript
Via: 1.1 0186e9c41d0aebb13c1398b95b7f4757.cloudfront.net (CloudFront)
Cache-Control: max-age=21600, must-revalidate
X-Amz-Cf-Pop: AMS1-C1
Accept-Ranges: bytes
X-Amz-Cf-Id: qDPmJE16Xt2t5AeN09LBLbnyj0xmOJYCkR0L7SDjBT5R4_zK-kTXNQ==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mi...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D49766%26time%3D1624446216479%26url%3Dhttps%253A%252F%252Feurope.customercontactwe...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mi...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-m...

0
155 B

583ms
184ms

Image
application/javascript

108.174.10.14
LINKEDIN

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002+-+Week+4+Content+2+Email+2%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%7C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002+-+EGain+-+Content+2+Email+2&liSync=true&e_ipv6=AQIWavYoTkLY0wAAAXo4iiszys0c4fxKM3jw4dVPBSBffVKniUOsKfwzcpaF8Uavwx_52FV9
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021?elqcontid=1129131&utm_campaign=41455.002%20-%20Week%204%20Content%202%20Email%202&utm_medium=email&utm_source=internalemail&MAC=%7C1-3C49YOH&elqContactId=1129131&disc=&elqCampId=99824&utm_content=41455.002%20-%20EGain%20-%20Content%202%20Email%202
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 108.174.10.14 , United States, ASN14413 (LINKEDIN, US),
Reverse DNS: 108-174-10-14.fwd.linkedin.com
Software: Play /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: Play
linkedin-action: 1
x-li-fabric: prod-lor1
x-li-proto: http/2
x-li-pop: prod-edc2
content-type: application/javascript
content-length: 0
x-li-uuid: RhIxajoxixYwWk6U7CoAAA==

Redirect headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: Play
linkedin-action: 1
x-li-fabric: prod-lor1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=49766&time=1624446216479&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002+-+Week+4+Content+2+Email+2%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%7C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002+-+EGain+-+Content+2+Email+2&liSync=true&e_ipv6=AQIWavYoTkLY0wAAAXo4iiszys0c4fxKM3jw4dVPBSBffVKniUOsKfwzcpaF8Uavwx_52FV9
x-li-proto: http/2
x-li-pop: prod-esv5
content-length: 0
x-li-uuid: PZjQSDoxixYwcOntiSsAAA==

GET
H/1.1 200
OK utsync.ashx Show response
ml314.com/ 62 B
572 B 43ms
42ms Script
application/javascript 34.247.104.176
AMAZON-02

General

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Full URL: https://ml314.com/utsync.ashx?pub=&adv=&et=0&eid=82660&ct=js&pi=&fp=&clid=&if=0&ps=&cl=&mlt=&data=&&cp=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&pv=1624446216496_c1kaghvyf&bl=en-us&cb=2957334&return=&ht=&d=&dc=&si=1624446216496_c1kaghvyf&cid=CCW%20Europe%20Digital-%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021&s=1600x1200&rp=
Requested by: Host: ml314.com
URL: https://ml314.com/tag.aspx?2352021
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.247.104.176 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-247-104-176.eu-west-1.compute.amazonaws.com
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 5a1ba6ff6db12f791bbbfc4da3cb389e06f0cd53eede09ef3eb3ceb074089ef1

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 23 Jun 2021 11:03:35 GMT
Content-Encoding: gzip
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
p3P: CP="NON DSP COR ADMo PSAo DEVo BUS COM UNI NAV DEM STA"
Cache-Control: no-cache, no-store, must-revalidate
Connection: keep-alive
Content-Type: application/javascript; charset=utf-8
Content-Length: 147
Expires: 0

GET
H/1.1 200
OK ud.ashx Show response
in.ml314.com/ 20 B
482 B 509ms
189ms Script
application/javascript 3.211.86.214
AMAZON-AES

General

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Full URL: https://in.ml314.com/ud.ashx?topiclimit=&cb=2352021
Requested by: Host: ml314.com
URL: https://ml314.com/tag.aspx?2352021
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.211.86.214 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-211-86-214.compute-1.amazonaws.com
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: d0e4a6372d6fb5ffe9505dbe9e94aee8f1b9b96ec8e5e20684cce8b4c5a88fa7

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date: Wed, 23 Jun 2021 11:03:36 GMT
Content-Encoding: gzip
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: public
Connection: keep-alive
Content-Length: 138
Expires: Thu, 24 Jun 2021 11:03:36 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/ra-58c98c10e9fe273b/ 3 KB
983 B 33ms
31ms Script
application/javascript 184.30.24.121
AKAMAI-AS

General

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Full URL: https://v1.addthisedge.com/live/boost/ra-58c98c10e9fe273b/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/300/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
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Software: /
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:36 GMT
content-encoding: gzip
etag: 1989098345--gzip
vary: Accept-Encoding
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cache-control: public, max-age=12, s-maxage=86400
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GET
H/1.1 200
OK elqCfg.min.js Show response
img04.en25.com/i/ 6 KB
6 KB 93ms
36ms Script
application/x-javascript 104.111.229.66
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://img04.en25.com/i/elqCfg.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.111.229.66 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-229-66.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

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Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
X-Content-Type-Options: nosniff
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GET
H2 200 layers.fa6cd1947ce26e890d3d.js Show response
s7.addthis.com/static/ 263 KB
76 KB 20ms
20ms Script
application/javascript 184.30.24.121
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/300/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a184-30-24-121.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

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Security Headers

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Request headers

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Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
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server: nginx/1.15.8
etag: W/"5f971164-41cf5"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=86313600
date: Wed, 23 Jun 2021 11:03:36 GMT
x-host: s7.addthis.com
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content-length: 77617

GET
H2 200 script.js Show response
polo.feathr.co/v1/analytics/match/ 290 B
581 B 359ms
122ms Script
text/javascript 3.208.155.235
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://polo.feathr.co/v1/analytics/match/script.js?pk=feathr&cb=1624446216764

Requested by

Host: cdn.feathr.co
URL: https://cdn.feathr.co/js/boomerang.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
content-encoding: gzip
server: nginx/1.17.8
etag: W/"60d3150859fbd30007e90ac3"
vary: Accept-Encoding
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GET
H2 200 pixel.js Show response
polo.feathr.co/v1/accounts/5850143e7c1fea34ebb31cca/ 32 B
397 B 361ms
124ms Script
text/javascript 3.208.155.235
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://polo.feathr.co/v1/accounts/5850143e7c1fea34ebb31cca/pixel.js?pk=feathr

Requested by

Host: cdn.feathr.co
URL: https://cdn.feathr.co/js/boomerang.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.17.8
strict-transport-security: max-age=15724800; includeSubDomains
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: text/javascript
access-control-allow-origin: *
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access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
content-length: 32

GET
H/1.1 200
OK svrGP
s893759278.t.eloqua.com/visitor/v200/ 49 B
388 B 606ms
606ms Image
image/gif 142.0.160.53
NETDYNAMICS

General

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Full URL

https://s893759278.t.eloqua.com/visitor/v200/svrGP?pps=3&siteid=893759278&ref2=elqNone&tzo=-60&ms=779&optin=disabled

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000;
X-Content-Type-Options: nosniff
Date: Wed, 23 Jun 2021 11:03:36 GMT
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Cache-Control: no-store
Content-Type: image/gif
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X-XSS-Protection: 1; mode=block
Expires: -1

GET
H2

200

match
polo-v1.feathr.co/v1/analytics/
Redirect Chain

https://match.adsrvr.org/track/cmf/generic?ttd_pid=6fgi4r1&ttd_tpi=1&ttd_puid=60d3150859fbd30007e90ac3&gdpr=0
https://match.adsrvr.org/track/cmb/generic?ttd_pid=6fgi4r1&ttd_tpi=1&ttd_puid=60d3150859fbd30007e90ac3&gdpr=0
https://polo-v1.feathr.co/v1/analytics/match?f_id=60d3150859fbd30007e90ac3&ttd_id=0b933155-9612-460e-9aae-49131d1c948c

43 B
402 B

123ms
122ms

Image
image/gif

3.208.155.235
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://polo-v1.feathr.co/v1/analytics/match?f_id=60d3150859fbd30007e90ac3&ttd_id=0b933155-9612-460e-9aae-49131d1c948c

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.17.8
strict-transport-security: max-age=15724800; includeSubDomains
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: image/gif
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access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
content-length: 43

Redirect headers

pragma: no-cache
date: Wed, 23 Jun 2021 11:03:37 GMT
x-aspnet-version: 4.0.30319
p3p: CP="NOI DSP COR CUR ADMo DEVo PSAo PSDo OUR SAMo BUS UNI NAV"
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cache-control: private,no-cache, must-revalidate
content-type: text/html
content-length: 267

POST
H2 200 shares-post.json Show response
api-public.addthis.com/url/serviceapi/ 2 B
345 B 149ms
148ms XHR
application/json 184.30.24.121
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://api-public.addthis.com/url/serviceapi/shares-post.json?services=sFbt&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/300/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a184-30-24-121.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-type: text/plain

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
surrogate-key: sFbt=https://europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021
last-modified: Wed, 23 Jun 2021 11:00:00 GMT
server: nginx/1.15.8
date: Wed, 23 Jun 2021 11:03:37 GMT
content-type: application/json
access-control-allow-origin: https://europe.customercontactweekdigital.com
cache-control: no-transform, max-age=0, s-maxage=14400
access-control-allow-credentials: true
content-length: 2

GET
H2 200 shares.json Show response
api-public.addthis.com/url/ 33 B
357 B 318ms
317ms Script
application/json 184.30.24.121
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://api-public.addthis.com/url/shares.json?url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021&callback=_ate.cbs.rcb_ehrp0

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/300/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a184-30-24-121.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
surrogate-key: europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021
last-modified: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.15.8
date: Wed, 23 Jun 2021 11:03:37 GMT
vary: Accept-Encoding
content-type: application/json
cache-control: no-transform, must-revalidate, max-age=0, s-maxage=3600
content-length: 53

GET
H2 200 shares.json Show response
api-public.addthis.com/url/ 33 B
357 B 350ms
350ms Script
application/json 184.30.24.121
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://api-public.addthis.com/url/shares.json?url=http%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021&callback=_ate.cbs.rcb_fwds0

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/300/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a184-30-24-121.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
surrogate-key: europe.customercontactweekdigital.com/customer-insights-analytics/articles/7-customer-services-mistakes-to-avoid-making-in-2021
last-modified: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.15.8
date: Wed, 23 Jun 2021 11:03:37 GMT
vary: Accept-Encoding
content-type: application/json
cache-control: no-transform, must-revalidate, max-age=0, s-maxage=3600
content-length: 53

GET
DATA 200
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image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 5876d235b697479a9e5f476a33115aea1ddc21fd4b4740dd7180398c6224fdba

Request headers

Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 script.js Show response
polo.feathr.co/v1/analytics/match/ 207 B
591 B 122ms
122ms Script
text/javascript 3.208.155.235
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://polo.feathr.co/v1/analytics/match/script.js?pk=feathr&cb=1624446217701

Requested by

Host: cdn.feathr.co
URL: https://cdn.feathr.co/js/boomerang.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.17.8
etag: "60d3150859fbd30007e90ac3"
strict-transport-security: max-age=15724800; includeSubDomains
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: text/javascript
access-control-allow-origin: *
cache-control: no-cache, max-age=0
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
content-length: 207

GET
H2 200 crumb
polo.feathr.co/v1/analytics/ 43 B
402 B 141ms
140ms Image
image/gif 3.208.155.235
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://polo.feathr.co/v1/analytics/crumb?cb=1624446217839&a_id=5850143e7c1fea34ebb31cca&f_id=60d3150859fbd30007e90ac3&ses_id=60d31508ae163bcc24d69b94&ttd_id=0b933155-9612-460e-9aae-49131d1c948c&flvr=page_view&loc_url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&s_w=1600&s_h=1200&b_w=1600&b_h=1200&cust_params=e30=&utm_params=eyJ1dG1fY2FtcGFpZ24iOiI0MTQ1NS4wMDIlMjAtJTIwV2VlayUyMDQlMjBDb250ZW50JTIwMiUyMEVtYWlsJTIwMiIsInV0bV9tZWRpdW0iOiJlbWFpbCIsInV0bV9zb3VyY2UiOiJpbnRlcm5hbGVtYWlsIiwidXRtX2NvbnRlbnQiOiI0MTQ1NS4wMDIlMjAtJTIwRUdhaW4lMjAtJTIwQ29udGVudCUyMDIlMjBFbWFpbCUyMDIifQ==

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:37 GMT
server: nginx/1.17.8
strict-transport-security: max-age=15724800; includeSubDomains
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: image/gif
access-control-allow-origin: *
cache-control: max-age=0,no-cache,no-store
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
content-length: 43

GET
DATA 200
OK truncated
/ 43 B
0 Image
image/gif

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type: image/gif

GET
H/1.1 200
OK 7UnhHxuGL9xMIZqIz4zvZk5RW1X08siFJbzNwtsr.png
plsadaptive.s3.amazonaws.com/eco/images/logos/ 40 KB
41 KB 128ms
127ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/logos/7UnhHxuGL9xMIZqIz4zvZk5RW1X08siFJbzNwtsr.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 1169fbe039e598d7437b842fecf5c1d5eb6e402ecdaca17b6f3b0954d90e706f

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:39 GMT
Last-Modified: Mon, 22 Feb 2021 18:30:16 GMT
Server: AmazonS3
x-amz-request-id: JM3JYBER7W1C50VA
ETag: "a1e57e725e80690e147109a6eed2ce8e"
x-amz-version-id: Srjv8MYGumJuvfLNtSDqKSJqUhLHVZ08
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 41412
x-amz-id-2: NUfhlOB+YjqSO6m9XbTVbRaiUeKFqnXrKX/gyC14FVfZAIyR3dP3qeQTLbvrqrnFA8JAlcCPMpE=

GET
H2 200 pixel.js Show response
polo.feathr.co/v1/accounts/5850143e7c1fea34ebb31cca/integrations/facebook/ 0
319 B 121ms
121ms Script
text/html 3.208.155.235
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://polo.feathr.co/v1/accounts/5850143e7c1fea34ebb31cca/integrations/facebook/pixel.js?pk=feathr

Requested by

Host: cdn.feathr.co
URL: https://cdn.feathr.co/js/boomerang.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.208.155.235 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-208-155-235.compute-1.amazonaws.com

Software

nginx/1.17.8 /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 23 Jun 2021 11:03:38 GMT
server: nginx/1.17.8
strict-transport-security: max-age=15724800; includeSubDomains
access-control-allow-methods: GET, POST, PUT, OPTIONS
content-type: text/html; charset=utf-8
access-control-allow-origin: *
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
content-length: 0

GET
H/1.1 200
OK i4jOA9NmXaqKXZbsviUReLKZTR5KH7oNdEbBbdWH_small.png
plsadaptive.s3.amazonaws.com/eco/images/logos/ 7 KB
8 KB 146ms
146ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/logos/i4jOA9NmXaqKXZbsviUReLKZTR5KH7oNdEbBbdWH_small.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/js/app_web.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 9b7ce8f9f924346d43e855c4bac989f5c17f55347abe327efb812210c05765a9

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:39 GMT
Last-Modified: Mon, 14 Jun 2021 16:41:10 GMT
Server: AmazonS3
x-amz-request-id: JM3KG5Q7D44VMSPT
ETag: "66e8d3ab60f885661b37f5d182b762ea"
x-amz-version-id: vwbAYG.0Ezabte5RUM5vgAXxYYlTlz9j
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 7478
x-amz-id-2: be74IMBeWhszqXZyTu3LmVs6sCSnXKi8PBKGR7T/Nu5d5I3Q5AxmyKsceG25qfIwYY1wfA2dRpQ=

GET
H/1.1 200
OK cd.min.js Show response
system.picreel.com/js/ 947 B
1 KB 26ms
26ms Script
application/javascript 65.9.77.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://system.picreel.com/js/cd.min.js
Requested by: Host: system.picreel.com
URL: https://system.picreel.com/js/jstracker.content.min.js?geo=1
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.77.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 19307946d5d21a01e4fe16453f2e51b9d7d6226458d5f7de2af9a8bfb127f05d

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-version-id: n_c1cIpGEJcZhJ9hIDMWj._AdYJJJMpt
Content-Encoding: gzip
ETag: "6db0367a3eaf0edafdc6fd27eeb4cc14"
Age: 7610
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 447
Last-Modified: Tue, 14 May 2019 05:30:06 GMT
Server: AmazonS3
Date: Wed, 23 Jun 2021 08:57:15 GMT
Content-Type: application/javascript
Via: 1.1 0186e9c41d0aebb13c1398b95b7f4757.cloudfront.net (CloudFront)
Cache-Control: max-age=21600, must-revalidate
X-Amz-Cf-Pop: AMS1-C1
Accept-Ranges: bytes
X-Amz-Cf-Id: gPzi3SvQKx_CZn-S2btYeBnTsH_E2AnzvyBUbUofqCLQmhkMbcLeFg==

GET
H/1.1 200
OK get_template Show response
app.picreel.com/api/ Frame 7DD7 12 B
263 B 777ms
220ms Document
text/html 52.89.139.96
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://app.picreel.com/api/get_template?source_url=https%253A%252F%252Feurope.customercontactweekdigital.com%252Fcustomer-insights-analytics%252Farticles%252F7-customer-services-mistakes-to-avoid-making-in-2021%253Felqcontid%253D1129131%2526utm_campaign%253D41455.002%252520-%252520Week%2525204%252520Content%2525202%252520Email%2525202%2526utm_medium%253Demail%2526utm_source%253Dinternalemail%2526MAC%253D%25257C1-3C49YOH%2526elqContactId%253D1129131%2526disc%253D%2526elqCampId%253D99824%2526utm_content%253D41455.002%252520-%252520EGain%252520-%252520Content%2525202%252520Email%2525202&source_host=https%253A%252F%252Feurope.customercontactweekdigital.com&templateId=&userAgent=Mozilla%252F5.0%2520(Windows%2520NT%252010.0%253B%2520Win64%253B%2520x64)%2520AppleWebKit%252F537.36%2520(KHTML%252C%2520like%2520Gecko)%2520Chrome%252F89.0.4389.72%2520Safari%252F537.36&referrer=&screenWight=1600&screenHeight=1200&pv=&pp=&sv=&sp=&nv=&np=&rb=&ret=&utm_source=Picreel&utm_medium=display&utm_campaign=Picreel
Requested by: Host: system.picreel.com
URL: https://system.picreel.com/js/jstracker.content.min.js?geo=1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.89.139.96 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-89-139-96.us-west-2.compute.amazonaws.com
Software: nginx/1.4.6 (Ubuntu) / PHP/5.5.9-1ubuntu4.21
Resource Hash: 11dfad1ef25720fbd3f3027b954cab7cfbafdf224a7c2eaffc5d4fd6c1d99ad7

Request headers

Host: app.picreel.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: iframe
Referer: https://europe.customercontactweekdigital.com/
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer: https://europe.customercontactweekdigital.com/

Response headers

Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Wed, 23 Jun 2021 11:09:42 GMT
Server: nginx/1.4.6 (Ubuntu)
X-Powered-By: PHP/5.5.9-1ubuntu4.21
Content-Length: 32
Connection: keep-alive

GET
H/1.1 200
OK 7UnhHxuGL9xMIZqIz4zvZk5RW1X08siFJbzNwtsr.png
plsadaptive.s3.amazonaws.com/eco/images/logos/ 40 KB
41 KB 130ms
130ms Image
image/png 52.217.193.249
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://plsadaptive.s3.amazonaws.com/eco/images/logos/7UnhHxuGL9xMIZqIz4zvZk5RW1X08siFJbzNwtsr.png
Requested by: Host: europe.customercontactweekdigital.com
URL: https://europe.customercontactweekdigital.com/js/app_web.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.193.249 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 1169fbe039e598d7437b842fecf5c1d5eb6e402ecdaca17b6f3b0954d90e706f

Request headers

Referer: https://europe.customercontactweekdigital.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Wed, 23 Jun 2021 11:03:39 GMT
Last-Modified: Mon, 22 Feb 2021 18:30:16 GMT
Server: AmazonS3
x-amz-request-id: JM3YAHNZ87YZRAAJ
ETag: "a1e57e725e80690e147109a6eed2ce8e"
x-amz-version-id: Srjv8MYGumJuvfLNtSDqKSJqUhLHVZ08
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 41412
x-amz-id-2: 0Nj/GSwX8nMdq6NEqf7gRs9E2ZYmKSn18JCI4P/IgoufCOEojkFu22UW21834JYtWrPxTcPchMg=

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=885323157505025&correlator=2552236048208738&output=ldjh&impl=fifs&eid=31061290%2C21068031&vrg=2021061703&ptt=17&sc=1&sfv=1-0-38&ecs=20210623&iu_parts=310682%2Ccustomer-insights-analytics%2Carticles%2C7-customer-services-mistakes-to-avoid-making-in-2021&enc_prev_ius=%2F0%2F%2F1%2F2%2F3%2C%2F0%2F%2F1%2F2%2F3%2C%2F0%2F%2F1%2F2%2F3%2C%2F0%2F%2F1%2F2%2F3&prev_iu_szs=728x90%2C728x90%2C300x250%2C300x250&prev_scp=pos%3D728-90-category-content-pages%7Cpos%3D728-90-homepage%7Cpos%3D300-250-right-sidebar-top%7Cpos%3D300-250-right-sidebar-bottom&cookie_enabled=1&bc=31&abxe=1&lmt=1624446216&dt=1624446216442&dlt=1624446215898&idt=519&frm=20&biw=1600&bih=1200&oid=3&adxs=245%2C-9%2C986%2C986&adys=193%2C-9%2C588%2C1367&adks=2038166553%2C629017216%2C4266390447%2C1983855693&ucis=1%7C2%7C3%7C4&color_bg=FFFFFF&ifi=1&u_tz=120&u_his=2&u_java=false&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&url=https%3A%2F%2Feurope.customercontactweekdigital.com%2Fcustomer-insights-analytics%2Farticles%2F7-customer-services-mistakes-to-avoid-making-in-2021%3Felqcontid%3D1129131%26utm_campaign%3D41455.002%2520-%2520Week%25204%2520Content%25202%2520Email%25202%26utm_medium%3Demail%26utm_source%3Dinternalemail%26MAC%3D%257C1-3C49YOH%26elqContactId%3D1129131%26disc%3D%26elqCampId%3D99824%26utm_content%3D41455.002%2520-%2520EGain%2520-%2520Content%25202%2520Email%25202&vis=1&dmc=8&scr_x=0&scr_y=0&psz=740x1816%7C0x-1%7C368x49%7C368x49&msz=724x15%7C0x-1%7C368x0%7C368x0&ga_vid=1290295842.1624446216&ga_sid=1624446216&ga_hid=527070984&ga_fc=false&fws=0%2C2%2C0%2C0&ohw=0%2C0%2C0%2C0&btvi=0%7C-1%7C0%7C1&uach=WyIiLCIiLCIiLCIiLCIiLFtdXQ..

Verdicts & Comments Add Verdict or Comment

160 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

19 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
europe.customercontactweekdigital.com/	1970-01-20 04:42:54	Name: __atuvc Value: 1%7C25
.customercontactweekdigital.com/	1970-01-19 19:14:06	Name: _gat_gtag_UA_3734990_87 Value: 1
.customercontactweekdigital.com/	1970-01-19 19:15:32	Name: _gid Value: GA1.2.1752006300.1624446216
.customercontactweekdigital.com/	1970-01-20 12:45:18	Name: _ga Value: GA1.2.1290295842.1624446216
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: elq_contact_id Value: eyJpdiI6InAwQ09sSUdwZ1VGXC9ZaE1nT1lhTzh3PT0iLCJ2YWx1ZSI6Imt6SWVZMm5NQUJNaEhSTXFRdmtwQXc9PSIsIm1hYyI6IjlhOGQxYjFjN2JhM2MzZjVjZTNkYTQ5YzUwMDA5Y2UxNTU2YmRmYTIwYzk1MjgxZTgwZDY5YzA1ZmFhMDhmY2IifQ%3D%3D
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: utm_source Value: eyJpdiI6IkNnQUtDcnVZbllzdUlSbGl3aHgxVlE9PSIsInZhbHVlIjoic05Ya3p0QTZHRmh2cG5STHRIT3o0cFJKWG15U2VJTEhpYWdDdDBRR3I4az0iLCJtYWMiOiJjMWYxZTljZmUwYjM3NjVkMDExNDc1YjU1ZjI2YWYxYWI4OGMzMTk0NzdjYjdhOGMxMDc0OGI1ZDA5ZmFmODA2In0%3D
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: elq_camp_id Value: eyJpdiI6Iit6T1FUb1ozN2dDWElYVlVjQW5QOFE9PSIsInZhbHVlIjoiOU9MUnlpeG1WSnFYS01BSEx0QzVCQT09IiwibWFjIjoiN2FiNzZjMzNmMGExYzU3OGM4MDQ4Mzk2ZGM3ODk3M2NiOGI2OTRjOWRlNjFjNDgwZGFiMDM1NzM2NWQ0Mzg2YSJ9
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: mac Value: eyJpdiI6ImpiTERWVUZUTGdnbFd6Y2czQTNwSUE9PSIsInZhbHVlIjoiMzZZdm0wZFpyYTQ0OUNsYnF4QlByblRQR2lFZENzckVGUEpqZkdVcTZUUT0iLCJtYWMiOiI4MDU3ZDQxOWVmMzM2OGJjYmJiYjZhMDkxNTMyMjhhMDg4ZjY5NzgxZjczNzk0OWZiZTA4NjQzM2Q4NDRkMzA5In0%3D
europe.customercontactweekdigital.com/	1969-12-31 23:59:59	Name: client_dashboard Value: eyJpdiI6IllJQldaZjVzM3ZUbnRxSVpsWUk2N1E9PSIsInZhbHVlIjoicll6NHVpSzVjUEhFc2d0UUlqT1FHUT09IiwibWFjIjoiOWVmNTgxYTA2MWYwN2IxNzU4ZDg0ZTc1MTk5OGEwYjM5MjhhZDFmZGIxYjA1YmM0YTU1MzkxYTk3NTUzYmMzYiJ9
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: utm_medium Value: eyJpdiI6IndrRGtPNHgxVEhyeVdcL2FMem8xQ1dnPT0iLCJ2YWx1ZSI6IjlTVElRWlB0S01IUVFCMVhRQStcL0JRPT0iLCJtYWMiOiI0NjFkN2IxMzdiYWJkMGVlNGYxMTFlMzdmZjRlYjcxNjUxNjczZWQxZTRkMDcxNjg1YzRhYzI0NGFkMmRkZDI2In0%3D
europe.customercontactweekdigital.com/	1970-01-23 10:50:06	Name: _ccmsi Value: 1624446216496_c1kaghvyf\|1624446216497
europe.customercontactweekdigital.com/	1969-12-31 23:59:59	Name: event_id Value: eyJpdiI6IjFJN0xMTE9sSFJscnFNeFpnZzZ6THc9PSIsInZhbHVlIjoidWlGbllzQlZ6Y0k1dHdsMmZVR21NZz09IiwibWFjIjoiNDY4ODllN2FkMzEyMmUxNmYzOWI4ZTM5ODZmODg2YjQ5ODFlNmUyNmU4OThiYjM5YjllODBkZTNiYzUxOGMwMCJ9
europe.customercontactweekdigital.com/	1970-01-19 19:57:54	Name: utm_campaign Value: eyJpdiI6InNRc0daSVVLSzlUcTNyQk5Pc05aWnc9PSIsInZhbHVlIjoiU1h1RG1zRWhoT3FaT2Z2YlJDajEycFB3czU5WStOcjJJaE9JQ05SenRMVk5ZTVJucUIxU1JpaUd2clcxN2sycSIsIm1hYyI6Ijc5YjlmODA0NTgzMmFkODc2ZTM5NmMxZWVjZDk1YmExYmFiNzc2OGJmODc3ZmRmYzQ1MjU0NjcyM2VkYWFlMjUifQ%3D%3D
.europe.customercontactweekdigital.com/	1970-01-20 04:01:08	Name: _vwo_uuid_v2 Value: D8F704CBEB98A31F8341354971A00D5E7\|e8fdd45cdf724df0c3b422e55587cc5d
europe.customercontactweekdigital.com/	1969-12-31 23:59:59	Name: channel_id Value: eyJpdiI6IiswNXROekJaNGVMSjBRbGNUbHFqNkE9PSIsInZhbHVlIjoiZlJPSGRtZWVLcmtjNXc2SDFqYUdDTDN4bmxsUUhXSlllb3RaT1hoeTlIcTZnMGNYVU53K1hZcnRGTDNTZlByNyIsIm1hYyI6ImQzMzgwYWI2YmJiMzZlYzZkMGRkMWExYjEwMDk4NGI0ZTMwNTNhY2U5NmRjOWNmMmZhOWI1MWIzZjM0NDVkYzUifQ%3D%3D
.europe.customercontactweekdigital.com/	1970-01-19 19:14:09	Name: feathr_session_id Value: 60d31508ae163bcc24d69b94
europe.customercontactweekdigital.com/	1970-01-19 19:14:13	Name: ecochannels_eco_app_session Value: eyJpdiI6IkRhN1lXMlNmSjZNck9ZeTZuajVNNlE9PSIsInZhbHVlIjoicEx2M043Rnhjb1JYSkN2cVNjVFJVZGJJazBCc0gyTWZobTdmWVpGTmtSME9kR2tzYVJpMUY4RWdRNjJsOFdmdXdwbTY3Z1JIdm1lMFdiUXMrRnhPQUE9PSIsIm1hYyI6ImE4MzgzMjQzYTZlNzM2MGNlNmE2MWIyYmE5N2YyMzg3NWYzMDA0NDBjMzZhMjM2NDNlMDE4NGIyM2EwZGI1MDcifQ%3D%3D
europe.customercontactweekdigital.com/	1970-01-19 19:14:08	Name: __atuvs Value: 60d31508998aa618000
europe.customercontactweekdigital.com/	1970-01-19 19:14:13	Name: XSRF-TOKEN Value: eyJpdiI6IkJ1N1FGV0N5eVZ1djJDWGlqZUE4Qmc9PSIsInZhbHVlIjoiMW1cL3VudEdsYmpHMWMzRkxITm9DK2FqWUhxamJlZDR1T2FVckYzdVJoZHlZQWNUbEVUMVRwZjE5azZcL2M3b0FLdVZuQVhBYVNlNHdMS1ZaU1lselMrUT09IiwibWFjIjoiMjNhOTFhMjllOGUxNWNjNGJkYzkzNGU5YmRjMTU2NmE2NzZiMjNiNGI5OGU4M2IxN2U4Nzk2Y2ZiMzk4ZTViZSJ9

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	warning	URL: https://connect.facebook.net/en_US/fbevents.js(Line 24) Message: [Facebook Pixel] - Invalid PixelID: null.
console-api	warning	URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021061703.js(Line 6) Message: GPT synchronous rendering is no longer supported, ads will be requested and rendered asynchronously. See https://support.google.com/admanager/answer/9212594 for more details.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

7d67f3a9fb6bf060f259c02a9e0e2a37.safeframe.googlesyndication.com
adservice.google.ch
adservice.google.com
api-public.addthis.com
app.connect.awspls.com
app.picreel.com
assets.pcrl.co
cdn.feathr.co
cdn.jsdelivr.net
code.jquery.com
connect.facebook.net
dev.visualwebsiteoptimizer.com
europe.customercontactweekdigital.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
img04.en25.com
in.ml314.com
marco.feathr.co
match.adsrvr.org
ml314.com
plsadaptive.s3.amazonaws.com
polo-v1.feathr.co
polo.feathr.co
px.ads.linkedin.com
px4.ads.linkedin.com
s7.addthis.com
s893759278.t.eloqua.com
securepubads.g.doubleclick.net
snap.licdn.com
system.picreel.com
use.fontawesome.com
v1.addthisedge.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.iqpc.com
www.linkedin.com
z.moatads.com
securepubads.g.doubleclick.net
104.111.229.66
108.174.10.14
13.224.193.10
13.225.74.96
142.0.160.53
142.0.160.54
142.250.181.226
142.250.185.162
184.30.24.121
2.18.235.40
2001:4de0:ac18::1:a:1a
23.111.9.35
2606:4700:3037::6815:52a3
2606:4700::6810:5614
2620:119:50e1:101::6cae:b25
2620:1ec:21::14
2a00:1450:4001:800::2003
2a00:1450:4001:80e::2002
2a00:1450:4001:80e::200e
2a00:1450:4001:80f::2002
2a00:1450:4001:811::2003
2a00:1450:4001:827::2004
2a00:1450:4001:827::2008
2a00:1450:4001:827::200e
2a00:1450:4001:830::200a
2a00:1450:4001:831::2001
2a00:1450:4001:831::2002
2a02:26f0:6c00:2b0::25ea
2a03:2880:f01c:8012:face:b00c:0:3
3.208.155.235
3.211.86.214
3.233.137.154
34.192.83.243
34.247.104.176
34.96.102.137
52.217.193.249
52.89.139.96
65.9.77.36
76.223.111.131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europe.customercontactweekdigital.com Open in urlscan Pro 3.233.137.154 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

68 Requests

99 %HTTPS

46 %IPv6

31 Domains

41 Subdomains

36 IPs

4 Countries

1947 kBTransfer

4960 kBSize

19 Cookies

7 Outgoing links

Page URL History

Redirected requests

68 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 3 data transactions

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europe.customercontactweekdigital.com Open in urlscan Pro
3.233.137.154 Public Scan

Screenshot
Live screenshot

Full Image

68
Requests

99 %
HTTPS

46 %
IPv6

31
Domains

41
Subdomains

36
IPs

4
Countries

1947 kB
Transfer

4960 kB
Size

19
Cookies

68 HTTP transactions
3 data transactions