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Effective URL: https://www.spectrum.net/support/manage-account/what-auto-pay-automatic-payment
Submission: On October 26 via api from US — Scanned from DE
Effective URL: https://www.spectrum.net/support/manage-account/what-auto-pay-automatic-payment
Submission: On October 26 via api from US — Scanned from DE
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WELCOME TO SPECTRUM SUPPORT
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WHAT IS AUTO PAY (AUTOMATIC PAYMENT)?
Showing Content for ALL ZIP Codes Edit
Auto Pay is a convenient way to pay your Spectrum bill automatically every
month. The service is available at no extra charge to help you make sure your
bill is paid on time without the hassle of buying stamps or writing checks.
ENROLL IN AUTO PAY
Once you set up Auto Pay, your monthly statement balance will be paid by
whichever method you select: checking/savings account or debit/credit card.
Set Up Auto Pay Now
MY SPECTRUM APP
Now you can pay your bill and enroll in Auto Pay using the My Spectrum App.
Learn More
We accept American Express, Visa, MasterCard and Discover.
IMPORTANT INFORMATION ABOUT AUTO PAY
Your Statement
When you enroll in Auto Pay, you’ll continue to receive your monthly billing
statement. However, instead of seeing a due date on your bill, you'll see an
Auto Pay date. That’s the date your automatic payment will be processed.
Date of Monthly Payment
Your bill will be paid automatically on or around the same date every month.
You’ll be able to see your Auto Pay payment date on Spectrum.net under Account
Summary or Billing, starting with the next billing cycle after enrollment.
You can also view the status of your payment in the Billing section of
Spectrum.net. When a payment is scheduled or processing, you’ll see a notice
with the status and amount paid.
Primary Account Holder
Only those with a Primary or Admin account can set up or cancel Auto Pay.
Accounts with Standard permissions can’t access Auto Pay settings. To set up or
cancel Auto Pay, sign in as a Primary or Admin user.
Changing Your Payment Information
Primary or Admin users can change Auto Pay payment information (including adding
or removing payment methods or editing credit or debit card information) at any
time.
Your First Payment
When you enroll in Auto Pay, your account will automatically be set up to pay
your existing balance on its due date.
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Note: If you update or change your payment method close to the date your bill is
due, your payment may not be processed and you may be charged a late fee. In
this case, we recommend that you monitor your bill for accuracy and, if
necessary, make a one-time payment to avoid late fees. Updated Auto Pay
information will take effect by the next billing cycle.
WAS THIS ARTICLE HELPFUL?
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RELATED ARTICLES
* CANCEL OR CHANGE PAYMENT METHOD FOR AUTO PAY (AUTOMATIC PAYMENT)
Instructions to help you cancel Auto Pay (automatic payments).
* HOW TO PAY YOUR BILL - QUICK AND EASY
Learn how to pay your bill online, in person, by phone or through the mail in
a few easy steps.
* HOW TO MAKE A ONE-TIME PAYMENT
Find out how to make a one-time payment online, or using the My Spectrum App.
* UNDERSTANDING YOUR BILL
General Billing information and answers to frequently asked questions.
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