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THE SMARTER WAY TO GROW: CONNECT WITH THE BEST.

Exceptional customer care is the result of learning, listening, and
collaboration. In an industry that never stops evolving, you don't have to,
either. Trust-centered relationships and perpetual connection are just a few of
the things CCNG is built upon. CCNG is a network of  top performing experts in
the customer centric world.


INDIVIDUAL MEMBERSHIP

For any individual with a passion for customer care, this seat is right for you.

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CORPORATE MEMBERSHIP

A membership especially fit for your organization. For a group of managers with
an executive seat reserved just for you.

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PROGRAMS

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 * EILEEN J. MAY
   
   SVP OPERATIONS, PUBLICIS TOUCHPOINT SOLUTIONS
   
   “…offers leaders in Contact Centers of every vertical an opportunity to have
   real-life discussions about strategy and challenges we are all facing in
   today's marketplace.”


 * BROOKE LOCKE
   
   SUPPORT MANAGER, DESERT FINANCIAL CREDIT UNION
   
   “I love attending CCNG events because I always walk away with ideas that can
   be implemented in my department. We all share the common goal of providing
   exceptional experiences to our customers."leaders in Contact Centers of every
   vertical an opportunity to have real-life discussions about strategy and
   challenges we are all facing in today's marketplace.”


 * TRACEE PATTERSON
   
   CUSTOMER SUCCESS DEPT. SUPERVISOR, ZIPRECRUITER
   
   “CCNG brings an awesome cross pollination of ideas among diverse
   professionals.”


 * LESLIE BROOKS
   
   DIRECTOR, KROGER SUPPORT CENTER, KROGER
   
   “CCNG Summits enable participants to share ideas and best practices in an
   intimate setting. The speakers are knowledgeable, the topics are relevant and
   the atmosphere is collaborative.”


 * LYNN A. O'NEILL
   
   CORPORATE VICE PRESIDENT, NEW YORK LIFE INSURANCE COMPANY
   
   “The CCNG Executive Summit is a great opportunity and venue to meet with
   industry peers and industry sponsors to discuss hot topics. I always walk
   away with best practices that others have shared and can leverage within my
   organization.”


 * TODD HIXON
   
   INTUIT/HULU
   
   “The networking time/activities are always fantastic. I've made some great
   friends I will keep for many years. CCNG is a valuable community and I have
   already recommended it to some colleagues!”


 * KIM CAMP
   
   DIRECTOR, CUSTOMER CARE, MEDICAL MUTUAL
   
   “I took away several best practices that we will evaluate for our call
   center. In addition, I made connections with other call center leaders that I
   have already reached out to. With all the conferences that are out there for
   call center leaders, I would much rather spend my time and money on this CCNG
   conference because of the relevancy of the topics and the networking.”


 * DAN HALE
   
   MANAGING DIRECTOR CUSTOMER CARE, BEST WESTERN® HOTELS & RESORTS
   
   “…is an essential companion for any Contact Center Leader. Networking with
   your peers across various verticals can bring insights that you would never
   have found out there on your own. If you can walk away with a new contact, or
   a piece of advice that you can integrate into your Center, then it’s totally
   worth it. Personally, I have brought back a number of initiatives and ideas
   that we have implemented into our Center with great results.”


 * JOSEPH BOCANEGRA
   
   VP CUSTOMER SUCCESS, ZIPRECRUITER
   
   “It was an invaluable experience that has challenged us to see our operations
   in a different way.”

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CCNG INTERNATIONAL INC.

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