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 * Bus Tickets
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APSRTC
3.85
ఆంధ్రప్రదేశ్ రాష్ట్ర రోడ్డు రవాణా సంస్థ
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KERALA RTC
3.85
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BSRTC
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RSRTC
3.71
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PEPSU
3.83
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ASTC
4.02
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200 services including Volvo Bus, AC & Non AC Bus and more
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WBTC
3.96
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3.71
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3.94
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3.85
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3.85
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BOOK BUS TICKETS ONLINE

redBus is India's largest brand for online bus ticket booking and offers an
easy-to-use online bus and train ticket booking; with over 36 million satisfied
customers, 3500+ bus operators to choose from, and plenty of offers on bus
ticket booking, redBus makes road journeys super convenient for travellers. A
leading platform for booking bus tickets, redBus has been the leader in online
bus booking over the past 17 years across thousands of cities and lakhs of
routes in India.

Booking a bus ticket online on the redBus app or website is very simple. You can
download the redBus app or visit redbus.in and enter your source, destination &
travel date to check the top-rated bus services available. You can then compare
bus prices, user ratings & amenities, select your preferred seat, boarding &
dropping points and pay using multiple payment options like UPI, debit or credit
card, net banking and more. With redBus, get assured safe & secure payment
methods and guaranteed travel with the best s... Read more


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FAQS RELATED TO BUS TICKETS BOOKING

General

Ticket-related

Payment

Cancellation & Refund

Insurance

Can I track the location of my booked bus online?

Yes, you can track your bus online by using our bus tracking app feature called
“Track My Bus”. This feature allows passengers and their families to track the
live bus location. You may follow your bus on a map and use the information to
plan your trip to the boarding point and to get off at the correct stop. Family
and friends may also check the bus position to schedule pick-ups and ensure
safety.

What are the advantages of purchasing a bus ticket with redBus?

There are many advantages to purchasing online bus tickets with redBus. redBus
is India’s most trusted bus ticket company, where you can book any type of
private or government-owned bus. redBus allows you to find the different types
of buses, choose the preferred bus seats, and find your nearest boarding and
dropping points. You can also filter the buses based on timings, like morning,
evening, etc. 

Why book bus tickets online on redBus?

Booking bus tickets online on redBus is increasingly becoming the preferred
choice for travellers due to its numerous advantages over traditional methods.
With redBus, customers can book their bus tickets effortlessly from the comfort
of their homes, avoiding the inconvenience of standing in long lines at bus
stations or travel agencies. Online bus booking offers the luxury of comparing
different bus schedules and operators and presents various discount offers and
exclusive deals, resulting in significant savings. Payment security is another
notable feature of online booking, which ensures that your financial information
is well-protected against fraud. Additionally, customers can pick their seats,
providing a customized travel experience. Online bus booking platforms give
real-time updates about any changes in the bus timetable, including delays or
cancellations, enabling better planning. The convenience doesn't stop here;
travellers can even compare onboard amenities like charging points or snacks,
further enhancing the travel experience.

Do I need to create an account on the redBus site to book my bus ticket?

No, you don’t have to create an account on the redBus site to book your bus
ticket. But it is advisable to make one to accelerate the process next time you
want to book bus tickets. Also, redBus has many discounts and offers that you
can easily access if you have an account with us.

Does bus booking online cost me more?

Not at all! The bus ticket price is the same as you would get from the bus
operator/ counter of any bus ticket agency. redbus reduces the travel budget by
comparing the bus ticket prices among various operators, making it a more
cost-effective choice. Therefore, online bus booking is increasingly recognized
as a more convenient, efficient, and economical mode of securing travel
arrangements.

How can I get the discounts on the bus booking?

To get a discount on bus booking, please visit
https://www.redbus.in/info/OfferTerms and check the available offers. Copy the
coupon code and paste it during checkout to avail of the discount.

What's New in Bus Booking on redBus?

Primo Bus Ticket: redBus has launched Primo bus services, where passengers can
enjoy travelling in high-rated buses with best-in-class services. While looking
for bus tickets on the desired route, customers can check the Primo tag to
choose this excellent service. From hygiene standards to on-time service and
comfort, passengers can benefit from the online bus booking experience from
Primo buses.

Can I book a Government bus ticket on redBus?

Yes, you can book government bus tickets on redBus. redBus has extended its bus
booking services to many RTCs in India. Some of these RTCs are Andhra Pradesh
State Road Transport Corporation (APSRTC), Assam State Transport Corporation
(ASTC), Bihar State Tourism Development Corporation (BSTDC), Himachal Road
Transport Corporation (HRTC), Jammu and Kashmir State Road Transport Corporation
(JKSRTC), Kerala RTC, Kadamba Transport Corporation (KTCL), Patiala and the East
Punjab States Union (PEPSU), Puducherry Road Transport Corporation (PRTC),
Rajasthan State Road Transport Corporation (RSRTC), South Bengal State Transport
Corporation (SBSTC), Uttarakhand Transport Corporation (UTC), West Bengal
Transport Corporation WBTC (CTC), North Bengal State Transport Corporation
(NBSTC) Chandigarh Transport Undertaking (CTU) 

How can I book bus tickets on redBus?

Bus ticket Booking is effortless on redBus. To book the bus tickets, go to the
main page and enter your source city and destination city in the “From” and “To”
fields, respectively. Enter the travel date and hit the search button. Now, you
will see the bus list available on the given bus route. You can use the filter
option, such as duration, fare, bus type, etc., to rearrange the list
accordingly. This makes it easier for customers to book their bus tickets online
with redBus.

Can I change the date of my journey after I have booked my bus ticket?

Yes. You can change the journey date after booking a bus ticket on redBus by
clicking the “Reschedule” icon if your travel plan might get interrupted while
booking. Bus operators with the “Reschedule icon” next to it offer rescheduling
of the bus ticket in case your initially selected date is not viable to travel
on.

Is it mandatory to take a printout of the ticket?

It depends on the bus operator you have booked your online bus tickets with.
Even mTickets are available on redBus. For operators that support mTickets, the
SMS that is sent to your mobile can be produced at the time of boarding and you
will be allowed to travel.For operators that do not support mTickets it is a
must to take a printout of the e-ticket and produce it at the time of boarding.
The e-ticket is sent to the e-mail ID provided at the time of boarding.To know
which operators are mTicket enabled, look for the mTicket icon under the mTicket
column while searching for buses.

I've lost my ticket. What should I do now?

A copy of the bus ticket would have been sent to you by email when you booked
bus ticket online. Please take a printout of that mail and produce it at the
time of boarding. If you have not received the ticket e-mail, please call any of
our call centers and our executive will resend you a copy by mail.

What is an mTicket?

An mTicket is an SMS that is sent to your mobile on booking bus tickets with
select private bus operators. This SMS has the TIN number and the PNR number
along with other ticket related information. It can be used to board the bus.
Please note that not all operators accept mTickets. To know which operators are
mTicket enabled, look for the mTicket icon under the mTicket column while
searching for buses.

I didn’t receive my mTicket. Can you resend it?

You can generate your mTicket online. To generate m-Ticket online click on the
Print/SMS ticket link on the redbus home page on www.redBus.in. Enter your TIN
number mentioned on the e-ticket we emailed you. Choose the SMS option and click
on Submit. In case you don’t have a copy of the e-ticket either, contact our
call center and our executive will assist you.

I entered the wrong mobile number while booking. Can I get my mTicket on a
different number?

Yes, you can get the m-Ticket on the different numbers.To get the M-Ticket on
the different number please contact redBus call center and our customer
executive will send you the mTicket on your desired number.

Is it safe to use my credit or debit card to buy bus tickets on redBus?

Transactions on redBus are very safe. We employ the best-in-class security and
the transactions done are secure. Apart from being certified by Verisign, redBus
uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the
information exchanged with us is never transmitted unencrypted, thus protecting
the information from being viewed by unauthorized individuals.

Does the owner of the credit card/debit card with which the bus ticket is
purchased need to be one of the passengers?

Not at all! A passenger can use any debit or credit card to pay for the bus
ticket, not necessarily their own. However, please note that the passenger in
whose name the ticket is booked should carry a proof of his identity (along with
the ticket) at the time of boarding the bus.

What are the different payment options available on Bus Ticket booking?
 * There are many payment modes available to book buses on the redBus website
   and app. Some of these payment modes that are available for the bus ticket
   booking process are:Debit Card/Credit Card/ATM Cards (Visa, MasterCard,
   Maestro & Rupay)
 * Net Banking (HDFC Bank, ICICI Bank, Indian Bank, Axis Bank, SBI and all major
   banks)
 * UPI (Google Pay, Amazon Pay, PhonePe) 
 * Book Now, Pay Later (Simpl)
 * Wallets (Paytm)Make sure to check the coupon code to get the discounts on bus
   booking online, redBus offers a lot of redDeals to book the bus ticket on
   budget.

How does the transaction appear on my card / account statement?

Transactions on redBus will appear as REDBUS.IN, www.redbus.in in your bank
statement.

Can I cancel my bus ticket online?

Yes you can cancel bus tickets online, Most of the tickets can be canceled
online. However, there are some bus tickets that can only be canceled through
our call center.However please note that the cancellation fee and cancellation
period may differ for specific bus services. Please contact any of our
executives for cancellation details on any specific service.

How can I cancel my bus ticket online?

To cancel the bus ticket online, you need to click on the cancellation link
provided on our home page. Enter your ticket number and the e-mail ID that was
provided at the time of bus booking and click on cancel ticket.

I missed the bus. Do I get a refund?

redBus provides a 100% refund if the bus is missed due to either redBus or its
partner company's fault. However, if the bus is missed due to any other reason
not directly related to redBus no refund is provided.

How can I get a refund in case I cancel my ticket?

The refund is provided as per cancellation policy of the operator. The refund
can be credited to the source of payment (Example: debit card, credit card, net
banking) or credited to redBus wallet. Wallet credit can be used for bus booking
in future (within 6 months of cancellation).

What happens if the bus does not leave on time or is canceled?

If your bus does not leave on time or is canceled, in such situations, you will
need to consult the counter of the respective bus operators. You can also call
the redBus customer care to discuss the appropriate actions.

How can I reschedule my bus tickets?
 1. To reschedule your bus ticket on redBus, follow these steps: Visit
    https://www.redbus.in/reschedule
 2. Search for your bus ticket by entering your ticket number and registered
    email ID. 
 3. Verify your online bus ticket details and select the date to reschedule your
    journey. 
 4. Select a bus operator, verify every detail, and make your payment if any
    difference in bus ticket prices needs to be cleared.

Details on Insurance

For details on Insurance of your journey after bus ticket booking, please refer
to the Insurance Terms



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