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The mind of America is seized by a fatal dry rot - and it's only a question of
time before all that the mind controls will run amuck in a frenzy of stupid,
impotent fear. Hunter S. Thompson





SUNDAY, JULY 20, 2014


JAMES GARNER APRIL 7, 1928 – JULY 19, 2014


This cat invented 'Cool'. Thanks for all the memories.

Posted by Mick at 9:28 AM No comments:





SATURDAY, JULY 19, 2014


DIARY OF A COMCAST VIGIL


A friend of mine was experiencing difficulties consummating a residential
service call with his ISP - Comcast. I decided to ignore any negative posts I
had read and outlandish claims that Comcast might, on occasion, be hard to work
with. I put on my Cloak of Nobility and offered myself up as a human sacrifice
at the altar of Comcast service.

The call was scheduled with a window of 1-3 pm. I arrived at 12:45 (after having
dutifully convincing the support rep on the phone to call my mobile number for
all confirmations and updates). Since my friend had reported that several
previously scheduled calls had ended in no-shows, I took extra precautions in
advance. Armed with all the account information and Comcast phone numbers
pre-programmed into my mobile (including the double-secret phone number of a
local technical supervisor).

I planted myself in the entryway of the home with a clear view of the street and
driveway. With my mobile and the home phone next to me I began the vigil.

As the afternoon progressed it became apparent around 3:00 pm that something was
awry. I waited until 3:01 and dialed tech support - the call was intercepted by
a recording that informed me that Comcast had missed the appointed time. The
robo also told me that the tech would be onsite by 3:25. At 3:26 I began the
process again - this time the robo gave me someone in appointments. I provided
them with the pertinents and the appointment person (US based this time) started
the process of locating the technician. I gently expressed my position that I
would not hang up until a tech arrived.

At 4:20 I released my phone hostage and took my finger off the speed dial to the
local manager.

I greeted the tech in the driveway and chatted him up about his last call. This
guy was legit. He had just finished a call from hell. Having performed the same
kind of work in the past, I knew he was telling me the truth.

The service at my friends home was complicated. Very large structure and parts
and pieces of the RF distribution spread all over the house. It took a while. He
fixed it. It was worse than his last call.

So what?  The technician can only perform his jobs sequentially. He doesn't
create the schedule, and this dude worked very hard. So I couldn't blame the
messenger - just the system.

My office is in an office park that also houses a couple of 3rd party Comcast
service companies. 20 - 40 truck roll out every morning. I chatted with a couple
of these folks recently and learned that they tend to do mostly new
installations, not as much service as they did previously.

Perhaps Comcast should reconsider their resource allocation. It's not enough to
install the service quickly, it should be repaired quickly. Just don't shoot the
service dude (unless he's as bad as the the rest of the support system).

Posted by Mick at 3:00 PM No comments:





WEDNESDAY, DECEMBER 25, 2013


NOTE TO SELF:


Stop asking for a pony. It's obvious no one is going to take me seriously. Ever.
Merry Christmas.

Posted by Mick at 3:23 AM No comments:





SUNDAY, DECEMBER 22, 2013


IS ANYONE ELSE FRUSTRATED WITH THE STATE OF TELEVISION NEWS?


First I admit that I have an insatiable interest in world affairs.  After many
years of watching the demise of U.S. News broadcasts I'm finding it more
difficult every day to get a half-way decent idea of what's going on on this
planet.

I'll also admit that I believe (based on overwhelming evidence) that any news
that is delivered to us is biased, censored, and edited to fit the time
allotted. It's like watching Casey Kasem do the top 10 countdown - please note:
Casey and team considered record sales and music charts to reflect the desires
of his audience - I would love to meet the folks that pick our national news
stories. 


There are about a dozen ongoing armed conflicts in the world today that result
in 1,000 or more casualties annually. Some of those numbers reach into the
millions.  Where is that covered? 


I've been forced to shift my news sources offshore. Foreign news sites and
broadcasts have become a daily staple for me. Sure, they're biased - so I keep
chasing the news across the web and streams until I can gather enough
information to at least know what is happening (the WHY is a bit more
complicated).  


It really shouldn't be this hard. 









Posted by Mick at 7:07 AM No comments:





TIME FOR A MAKEOVER


I've been ignoring this site out of sheer frustration. Tech blogs are plentiful,
Fair use dump sites abound, maybe I can get my thoughts together and present
something with some substance. We will see.

Posted by Mick at 6:40 AM No comments:



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ABOUT

Good ideas abound. Any really good thoughts posted here are not likely to be
mine.




ABOUT ME

Mick Move along - nothing to see here. View my complete profile



BLOG ARCHIVE

 * ▼  2014 (2)
   * ▼  July (2)
     * James Garner April 7, 1928 – July 19, 2014
     * Diary of a Comcast Vigil

 * ►  2013 (3)
   * ►  December (3)

 * ►  2011 (6)
   * ►  November (6)

 * ►  2008 (14)
   * ►  August (1)
   * ►  May (10)
   * ►  March (1)
   * ►  February (1)
   * ►  January (1)

 * ►  2007 (7)
   * ►  December (7)




DULY NOTED





SEARCH






BLOG ARCHIVE

 * ▼  2014 (2)
   * ▼  July (2)
     * James Garner April 7, 1928 – July 19, 2014
     * Diary of a Comcast Vigil

 * ►  2013 (3)
   * ►  December (3)

 * ►  2011 (6)
   * ►  November (6)

 * ►  2008 (14)
   * ►  August (1)
   * ►  May (10)
   * ►  March (1)
   * ►  February (1)
   * ►  January (1)

 * ►  2007 (7)
   * ►  December (7)




FRIENDS OF MINE

 * Network Design and Support Folks
 * Lenny's Sub Shop (try the Italian sub, really!)



Today's Quote
Syllables govern the world.
George Bernard Shaw




ZEN HABITS

 * Interstitial Ritual: Finding Focus & Mindfulness in Your
   Day - 12/3/2021 - zenhabits
 * Using the Pandemic as Mental Training Ground - 11/28/2021 - zenhabits
 * Energy Depletion & the Practice of Relaxing Our Threat
   Detector - 11/21/2021 - zenhabits




LIFEHACKER

 * How to Fix a Broken String of Christmas Lights - 12/12/2021 - Elizabeth Yuko
 * How to Prune Outdoor Evergreens Without Ruining Them - 12/12/2021 - Elizabeth
   Yuko
 * Use This Interactive Map to Find the Best Holiday Lights in Your
   Area - 12/11/2021 - Elizabeth Yuko
 * How to Improve Your Garden Soil Quality Over the
   Winter - 12/11/2021 - Elizabeth Yuko
 * How to Get Rid of a Bunch of Jerk Pigeons - 12/10/2021 - Emily Long





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