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2. Round Bowl - Silver
‹›
ROUND BOWL - SILVER
$249 CAD
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Default Title
Quantity
Minus Plus
Add to Cart
PRE-ORDER
1709096400
Round Bowl - Silver is backordered and will ship once it is in stock. Contact us
for an ETA.
This item is only available online.
Description
* Dimensions: 22 x 18.9 x 23.2inch
Shipping & Returns
At Candace & Basil, we believe in creating an stress-free shopping experience
for our customers. That's why we offer free shipping on local orders (most “L”,
“M” and “N” postal codes) with our standard shipping option. Shipping charges
for remote/and or out of province orders are calculated at checkout prior to
purchase (excludes the Territories).
Standard Shipping
All C&B products are carefully and professionally shipped using our own delivery
team, Loomis Express or our freight forwarding partner Frontier Supply Chain
Solutions (depending on your location) right to your ground level door. Standard
shipping includes free delivery to the front door of your house or
condo/apartment building lobby for local Ontario orders. Shipping charges will
apply to all non-local deliveries. Contact us for freight pricing inquiries or
proceed to checkout to calculate freight costs for your order prior to
completing your purchase.
Out of stock items are usually re-stocked within 8-10 weeks, however, further
delays are possible during the pandemic. Please contact us for inquiries on
ETAs.
Delivery times will vary based on location. See below for details (business
days):
Province
Local (Metropolitan)
Remote (if possible)
Ontario
3 - 6 days
+ 3 days
Quebec
4 - 6 days
+ 3 days
British Columbia 10 - 12 days + 3 days Alberta 7 - 10 days + 3 days Manitoba 6 -
8 days + 3 days Saskatchewan 6 - 8 days + 3 days Nova Scotia 5 - 7 days + 3 days
New Brunswick 5 - 7 days + 3 days Newfoundland & Labrador 8 - 10 days + 3 days
Prince Edward Island 6 - 8 days + 3 days
*Please note that delivery dates provided are reliable estimates based on
vendor-partner order processing times and courier transit times and cannot be
guaranteed. Delivery time windows are typically weekdays from 9am to 5pm.
Evening deliveries and in-home deliveries in the GTA can be arranged by special
request contact us for details. Candace & Basil is not liable for any damage to
property resulting from special delivery requests including but not limited to
inside delivery.
Exchanges and Returns
If you wish to exchange or return an item, please let us know within 30 days of
receiving your order. Once we have reviewed and approved your request, we will
schedule a return pickup with you. Finally, the package(s) will be picked up
from your location by our local delivery team or by courier (depending on your
location). Please note that the entire return process of scheduling the pickup,
return transit and inspection typically takes 2-3 weeks. Ontario return shipping
is free for local orders. Return shipping will be equal to the delivery shipping
paid on the order and will apply to all returns outside of our local area. All
shipping charges are non-refundable.
In order for us to accept your return, the item must be:
* Packed (or repackaged) securely in its original packaging
* Free of any and all damages
* Unassembled (and was never assembled)
You may remove the contents of the item out of the packaging as long as they are
not assembled and are placed back into the original packaging for return.
Please note that if an item is received damaged, it must be reported prior to
assembly and within 3 business days of delivery.
If Candace & Basil stores the item for you for a deferred delivery, a $20/week
storage charge will be deducted from the refund in the case of a return or
cancellation.
*All made to order items, custom items, display items, open box items, pillows,
duvets, bedding, mattresses and mattress protectors are non-refundable and are
final sale.
Free Curbside Pickup/Return
In the local area? We offer free pickups from our warehouse at 565 Otto Rd.,
Mississauga. Simply place your order online and select the pickup option. We
will contact you once your order is ready for pickup (typically 1-3 business
days for in stock items). A valid ID is required at the time of pickup. For a
faster return/refund, you may also drop your order back at our warehouse.
Our warehouse pickup hours are:
* Mon - Fri: 10am - 5pm
* Sat - Sun: Closed
Order Cancellations & Modifications
Customers may cancel or modify pre-orders and stock orders at least 2 business
days prior to shipping. If you wish to cancel or modify an order, please notify
us immediately. Once the order has shipped, it cannot be cancelled or modified.
However, a return pickup for a full refund or exchange can be arranged after
delivery as long as the return criteria mentioned above are met.
Order modification can cause delays in shipping as the shipping & processing
time will typically start from the modification date (ie. if the estimated
delivery is 4-6 business days from the date of your order, this will restart at
the date of modification). Modifications include but are not limited to changes
in delivery address, contact details, product changes, etc.
Made to order and custom orders are final sale but can be modified or cancelled
for a full refund up until 5 business days after the order is placed. After 5
business days, cancellations will not be possible. Modifications to custom
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lead time, although delivery and contact details can be modified without causing
delay up until 2 business days prior to shipping.
We reserve the right to cancel any order at our discretion. If an order is
believed to be fraudulent/high risk, it will be cancelled without notice and a
full refund will be issued to the cardholder.
If Candace & Basil stores the item for you for a deferred delivery, a $20/week
storage charge will be deducted from the refund in the case of a return or
cancellation.
C&B Local Delivery Scheduling
Depending on your order and delivery region, our local delivery team will
complete your delivery. Our Customer Care team will contact you to arrange a
delivery date and our local drivers will follow up with a 30 minute notice on
the day of delivery.
Courier Deliveries & Tracking
Please track your shipment using the tracking number provided and ensure that
someone will be available at your shipping address to receive the delivery. If
you miss your delivery, your package(s) will be held at the courier's nearest
depot for pickup for 5 business days. If you know you will not be available to
receive your shipment ahead of time, you may leave a signed note at your door
instructing the delivery driver to leave your package at any secure location on
the property (ie. your backyard or with the front desk). In some cases, small
parcel orders may be left at your front door without a note so if you prefer to
sign for the delivery, please leave a note to not leave the package outside.
Please note that if you leave written and signed permission for the packages to
be left on the property, neither Candace & Basil nor the courier is responsible
for any lost or damaged items. Please call the appropriate courier with any
questions or concerns.
Loomis Express: 1(855) 256-6647
Frontier: 1(877) 704-3727
Damages
We ask that our customers inspect their order prior to use/assembly. In the
off-chance that you receive a damaged item, we require notice within 3 days of
delivery. Once we're notified, we will replace the affected part(s) or send a
complete replacement, if necessary. Report a damaged order.
Warranty
Manufacturer's Limited Warranty
This Limited Warranty applies to physical goods, and only for physical goods,
purchased from Candace & Basil.
A minimum 365 day manufacturer's warranty applies to all products. The term
begins from the date of delivery. Items with longer warranties will be outlined
in the product description.
What does this limited warranty cover?
This limited warranty covers any defects in material or workmanship under normal
use during the Warranty Period.
During the Warranty Period, Candace & Basil will repair or replace, at no
charge, products or parts of a product that proves defective because of improper
material or workmanship, under normal residential use and maintenance. Items
that arrive visibly damaged or defective, must be reported prior to use and/or
assembly within 3 days of receipt.
A replacement Physical Good or part assumes the remaining warranty of the
original Physical Good.
What will we do to correct problems?
Candace & Basil will either repair the product at no charge, ship new
replacement parts, or replace the entire unit at our discretion.
What does the limited warranty not cover?
The Limited Warranty does not cover any problem that is caused by:
* conditions, malfunctions or damage not resulting from defects in material or
workmanship (ie. irregular use, wear and tear or accidental damage)
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem
and the most appropriate solution for you.
Service areas
Warranty claims must be associated with the original address on file at the time
of order. In the case of a move please check with us to ensure coverage
eligibility for the new address. Although we service and ship to most of Canada,
some remote regions are outside of our reach and excluded from our shipping and
service regions.
3 YEAR EXTENDED COVERAGE
Purchase extended coverage for your investment here.
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