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Submitted URL: http://oxiline.shop/faq/
Effective URL: https://oxiline.shop/faq/
Submission: On November 30 via api from US — Scanned from CA
Effective URL: https://oxiline.shop/faq/
Submission: On November 30 via api from US — Scanned from CA
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</p>
</form>Text Content
+ BLACK FRIDAY SALE GET UP TO 50% OFF YOUR ENTIRE ORDER +
1day12hours11min8sec
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PULSE OXIMETERS
BLOOD PRESSURE MONITORS
SMART SCALES
GLUCOMETER
INFRARED THERMOMETERS
TENS UNITS
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* Support
* Login
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FAQ
You've got questions, we've got answers!
GENERAL
Do you accept FSA or HSA payments?
Yes all our products qualify for purchase with your Health Savings Account (HSA)
and Flexible Spending Account (FSA).
What does lifetime warranty cover?
Oxiline sells its products with the intent that they are free of defects in
manufacture and workmanship for life. Oxiline warrants that its products will be
free of defects in material and workmanship under normal use and service. To
obtain warranty service on your Oxiline product, contact a Consumer Relations
representative for assistance. Please make sure to have the model number of the
product available.
PULSE OXIMETERS
What is the difference between each Oxiline pulse oximeter?
Pulse 7 Pro
This pulse oximeter has an LED display and provides readings for SpO2,
heartbeats per minute and perfusion index.
* The Pulse 7 Pro has an Oxiline VTEC™ A7 Sensor. It includes 2 AAA batteries,
lanyard and user manual.
Pulse 9 Pro
This pulse oximeter has an OLED display and provides readings for SpO2,
heartbeats per minute, perfusion index and also includes a plethysmograph (SpO2
Waveform).
* The Pulse 9 Pro has an Oxiline VTEC™ A9 Sensor. It includes 2 AAA batteries,
lanyard and user manual.
Pulse X Pro
This pulse oximeter has an OLED display and provides readings for SpO2,
heartbeats per minute, perfusion index and also includes a plethysmograph (SpO2
Waveform).
The Pulse X Pro also features bluetooth connectivity for smartphones and
connects to the Oximeter Store App which is available for Apple and Android
devices. With the App you will be able to view live readings, store past
readings and export them in csv format.
* The Pulse X Pro has an Oxiline VTEC™ AX Sensor. It includes 2 AAA batteries,
lanyard and user manual.
What's included in the pulse oximeter box?
Each pulse oximeter box includes the device, 2 AAA batteries, lanyard and user
manual.
What is the smartphone app for the Pulse X Pro?
The Pulse X Pro also features bluetooth connectivity for smartphones and
connects to the Oximeter Store App which is available for Apple and Android
devices. With the App you will be able to view live readings, store past
readings and export them in CSV/PDF format.
How to use your Oxiline Pulse Oximeter?
1. Prepare: Ensure 5 minutes of relaxation before taking measurement. Remove
any jewelry or fingernail polish. When placing the oximeter on your finger,
make sure your hand is warm, relaxed, and held below the level of the
heart.
2. Measure: Make sure you insert your finger all the way inside the oximeter.
Press the power button. Sit still and do not move the part of your body
where the pulse oximeter is located. Wait for a few seconds until the
reading stops changing and displays one steady number.
3. Follow Through: Try to measure at the same time every day. If you notice any
radical changes in your results make sure to report them to your doctor.
BLOOD PRESSURE MONITORS
What is the difference between each Oxiline blood pressure monitor?
Pressure 7 Pro
* VIBRA™ T7 Sensor
* 4x AA Batteries
* LCD Display
Pressure 9 Pro
* VIBRA™ T9 Sensor
* USB or 4x AAA Batteries
* WHO Color LCD Display
Pressure X Pro
* VIBRA™ TX Sensor
* USB or 4x AA Batteries
* WHO LCD Display
* Bluetooth Connectivity
* Personal Health App
What size is the arm cuff for the Pressure Pro blood pressure monitors?
All Pressure Pro models includes a cuff that fits arms with a circumference of
8.6” - 14.2” (inches).
How to use your Oxiline Blood Pressure Monitor?
1. Prepare: Don't smoke, drink caffeinated beverages, or exercise within 30
minutes before measuring your blood pressure. Ensure 5 minutes of quiet rest
before measurements.
2. Sit: Sit with your back straight and supported (on a dining chair, rather
than a sofa). Your feet should be flat on the floor and your legs should not
be crossed. Your arm should be supported on a flat surface (such as a
table). Make sure the bottom of the cuff is placed directly above the bend
of the elbow and there are no clothes below or around it.
3. Measure: Once the arm cuff is properly fastened, begin by pressing the start
button on your Oxiline device. For the most accurate results take three
measurements in a row so that your device can automatically provide a
3-measurement-average.
4. Follow through: Try to measure at the same time every day. Make sure to
always utilize the same profile on your device so that all your readings are
stored correctly and ready to share with your doctor.
SCALE X PRO
What is included in the Scale X Pro box?
* Scale X Pro
* (4) AAA Batteries
* User Manual
What is measured by the Scale X Pro (reading types)?
Weight (lbs & kg)
Body Fat %
Muscle Mass
Body Age
Heart Rate (BPM)
Visceral Fat %
Muscle rate %
Skeletal Muscle
Heart Index
Body Water %
Protein %
Basal Metabolic Rate
BMI (Body Mass Index)
Subcutaneous Fat %
Bone Mass Weight
Fat-Free Body Weight
What is it weight capacity of the Scale X Pro?
From 6.6 to 396 lbs / 3 to 180 kg
How to use your Scale X Pro?
1. Set-Up: Download the FitDays app, create a profile and log in. Place the
smart scale on an even surface. Then step on it with one foot to wake it up.
Once the scale is on you will see a prompt on your Fitdays app to connect
it.
2. Measure: Once the scale is connected to your smartphone via the Fitdays app
you make wake it up by stepping on it with one foot. When the display shows
all values at 0 then you may step on it with both feet and record your
measurement. Allow a few seconds so that all the measurements are recorded
on the scale and app.
3. Follow Through: Try to measure at the same time every day. Use the help
center on the Fitdays app if you have any additional questions.
How to download the Scale X Pro smartphone app?
Apple devices click here.
Android devices click here.
SHIPPING
What if I need to modify my order?
Please call our Customer Service Department at +1 833-OXILINE for further
assistance.
What if I need to change my shipping address?
Please call our Customer Service Department at +1 833-OXILINE to modify your
shipping address.
Can I get same day delivery?
For same day shipping, all orders must be placed before 8 a.m. PST Monday thru
Friday. Orders placed over the weekend will ship on Monday. Please allow 1
additional business day for delivery for orders placed after 8 a.m. PST.
Do you ship worldwide?
International shipments may be subject to customs processing and additional
charges. Oxiline is not responsible in any way to cover such costs. The customer
is responsible for customs clearing/duties, and local taxation.
Customs policies vary from country to country, therefore you should contact your
local customs office for more information. When customs clearance procedures are
required, it can cause delays in arrival.
RETURNS
How do I return my order?
If you’re not completely happy with your purchase, please let us know and we’ll
try to put things right, arrange an exchange, or issue a full refund of the
purchase price. You have 30 days from the delivery date to be eligible for an
exchange or refund.
To begin processing a return please send an email to support@oxiline.shop
including the order number, name on file and reason for return.
STILL HAVE A QUESTION?
Please contact us for more information.
Get in touch
About Us
Oxiline™ specializes in top-of-the-line medical diagnostic equipment that
provide accuracy and peace of mind to people of all ages and lifestyles.
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