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Submitted URL: http://dev.mpshotgunrecall.com/
Effective URL: https://www.smith-wesson.com/recall-notice-mp-12-shotguns/
Submission: On October 25 via api from US — Scanned from DE
Effective URL: https://www.smith-wesson.com/recall-notice-mp-12-shotguns/
Submission: On October 25 via api from US — Scanned from DE
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Text Content
Skip to content We use cookies to improve your browsing experience. By continuing to browse our website you agree to our use of cookies. To learn more about how we use cookies, please review our privacy policy here. x PausePlayPrevious JOB OPPORTUNITIES AT OUR MARYVILLE, TN HEADQUARTERS WILL BE POSTED ON OUR CAREERS SITE VIEW JOBS IMPORTANT SAFETY RECALL NOTICE FOR SMITH & WESSON® M&P®12 SHOTGUNS MANUFACTURED PRIOR TO OCTOBER 15, 2021 LEARN MORE.. JOB OPPORTUNITIES AT OUR MARYVILLE, TN HEADQUARTERS WILL BE POSTED ON OUR CAREERS SITE VIEW JOBS IMPORTANT SAFETY RECALL NOTICE FOR SMITH & WESSON® M&P®12 SHOTGUNS MANUFACTURED PRIOR TO OCTOBER 15, 2021 LEARN MORE.. JOB OPPORTUNITIES AT OUR MARYVILLE, TN HEADQUARTERS WILL BE POSTED ON OUR CAREERS SITE VIEW JOBS Next * Search Begin typing to search, the field will be completed as you type * Products Pistols Revolvers Long Guns Merchandise EXPLORE PISTOLS BY SERIES * M&P® Shield® Plus * M&P® Shield® M2.0™ * M&P® Shield® EZ® * M&P® Shield® Original * M&P® M2.0™ * M&P® Bodyguard® 380 * M&P®22 Compact * M&P®15 Pistols * SD™ & SDVE™ * SW1911™ * Model 41 * SW22 Victory® GUN BUILDER Select your platform, and build it to your needs! Get Started EXPLORE REVOLVERS BY SERIES * Small Frame | J-Frame * Medium | K-Frame * Medium | L-Frame * Large | N-Frame * Extra Large | X-Frame * S&W® Governor® GUN BUILDER Select your platform, and build it to your needs! Get Started EXPLORE RIFLES BY SERIES * M&P15 Sport II * M&P15 * M&P10 * M&P15-22 * M&P12 GUN BUILDER Select your platform, and build it to your needs! Get Started * Purpose Home Defense Concealed Carry Hunting / Recreation Competition Shooting LE / Military * Services Engraving Gunsmithing * Safety * Firearm Safety * Gun Laws * Shooting Fundamentals * Community * American Guardians * Contact Us * Product Registration * Ammunition * FAQs * Shipping & Returns * Catalogs * Media Center * Warranties * Catalog Request * Owner's Manuals * Warranty Stations * Search Search Begin typing to search, the field will be completed as you type Search * Dealer Locator Dealer Locator × Enter Zip Code Find A Dealer → Enter Zip Code Find A Dealer 1. Home 2. SAFETY RECALL NOTICE FOR M&P®12 SHOTGUNS SAFETY RECALL NOTICE FOR M&P®12 SHOTGUNS IMPORTANT SAFETY RECALL NOTICE FOR SMITH & WESSON® M&P®12 SHOTGUNS MANUFACTURED PRIOR TO OCTOBER 15, 2021 Smith & Wesson has received two field reports of cracked barrels involving the M&P12 Shotgun. To ensure that all of our Shotguns meet Smith & Wesson’s high standards for quality, we are implementing this Safety Recall of all Shotguns manufactured prior to October 15, 2021, to ensure there are no surface anomalies or conditions that might adversely affect the safety, function or performance of these Shotguns. Please STOP USING your M&P12 Shotgun until it has been inspected and, if necessary, repaired by Smith & Wesson. PRODUCT AFFECTED: This notice applies to M&P12 Shotguns manufactured prior to October 15, 2021. To determine whether your M&P12 Shotgun is affected, check the label on the box to determine the date of manufacture (see image below). If the manufacture date is prior to October 15, 2021, your shotgun is subject to this Recall and should be returned to Smith & Wesson for inspection. If you are unsure of your date of manufacture, input your serial number below, or call 833-957-3476. HOW TO LOCATE YOUR SERIAL NUMBER AND DATE OF MANUFACTURE REMEDY/ACTION TO BE TAKEN: To determine whether your Shotgun was manufactured prior to October 15, 2021, please input your serial number below. If your Shotgun was manufactured prior to October 15, 2021, please call 833-957-3476 to obtain a pre-paid return label, to arrange for the return of your Shotgun to Smith & Wesson for inspection. After inspection, if the barrel from your Shotgun is affected, it will be replaced at no cost to you. Your Shotgun will be returned as quickly and efficiently as possible. All shipping and replacement costs will be covered by Smith & Wesson. FOR DEALERS/DISTRIBUTORS/RETAILERS: If you have affected Shotguns in your inventory, please call 833-957-3476 and we will coordinate the return of the affected firearms. The Shotguns will be expedited to our facility, repaired, and returned to you ASAP. For those Shotguns which you have already sold, we ask that you provide us with the names, addresses, telephone numbers and e-mails of customers to whom you have sold them. Please send this information to us electronically at MPshotgunrecall@smith-wesson.com. If you do not have the capability to return the form electronically, please call 833-957-3476. This information is vital to ensure that notice of the recall is given to all affected purchasers. Once we receive this information from you, we will immediately arrange to provide notice of the recall directly to your customers. Are you affected? Check your serial number below. Search WHAT IS THE PROBLEM WITH THE M&P12 SHOTGUN? Smith & Wesson has received two field reports of cracked barrels involving the M&P12 Shotgun. To ensure that all of our Shotguns meet Smith & Wesson’s high standards for quality, we are implementing this Safety Recall to ensure there are no barrel anomalies or conditions that might adversely affect the safety, function or performance of these Shotguns WHAT IS THE REASON FOR THE RECALL? First and foremost, safety. We wanted to alert all our M&P12 Shotgun customers of this potential condition and ask them to refrain from using their Shotgun until they determine whether it is included in this safety recall, and if so, to return their Shotgun to Smith & Wesson so the barrel may be inspected and replaced, if necessary. ARE YOU RECALLING ALL M&P12 SHOTGUNS? This notice applies to all M&P12 Shotguns manufactured prior to October 15, 2021. HOW DO I KNOW WHETHER MY M&P12 SHOTGUN IS INCLUDED IN THE RECALL? You can check the label on the box to determine if the date of manufacture is prior to October 15, 2021. You can also input your serial number to determine whether it was manufactured prior to October 15, 2021. If you do not have the ability to look up your serial number online, you can call 833-957-3476 to determine whether your shotgun is included in the recall. WHAT DO I DO IF MY M&P12 SHOTGUN IS AFFECTED? If your M&P12 Shotgun is affected, please call 833-957-3476 to obtain a label to return your Shotgun to Smith & Wesson for inspection. After inspection, if the barrel from your Shotgun is affected, it will be replaced at no cost to you. Your Shotgun will be returned as quickly and efficiently as possible. All shipping and replacement costs will be covered by Smith & Wesson. I JUST FIRED MY M&P12 SHOTGUN THE OTHER DAY AND EVERYTHING WORKED FINE. IF IT FUNCTIONED AND FIRED OK, IT MUST NOT HAVE THE ISSUE, RIGHT? We are asking customers of all affected M&P12 Shotguns to return their Shotguns so Smith & Wesson can inspect the barrel. If, after inspection it is determined that the condition outlined in the recall exists, then Smith & Wesson will replace the barrel at no cost to you. All shipping and replacement costs will be covered by Smith & Wesson CAN SMITH & WESSON JUST SEND ME A NEW BARREL, AND I CAN REPLACE IT MYSELF? No, we are asking consumers of all affected M&P12 Shotguns to return their Shotgun so Smith & Wesson can inspect the barrel. If, after inspection it is determined that the condition outlined in the recall exists, then Smith & Wesson will replace the barrel at no cost to you. All shipping and replacement costs will be covered by Smith & Wesson JOIN OUR COMMUNITY Get the latest new and updates on products, news and events Email Please enter a valid email address Required to accept terms and conditions. I agree to the Terms & Conditions and Privacy Policy Thank you! We have added you to our newsletter. 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