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TRANSFORM DATA LEADERSHIP: CORE SKILLS FOR CHIEF DATA OFFICERS IN 2024

Uncover the pivotal skills that chiefs of data should possess in 2024. Dive into
academic prerequisites, governance challenges and emerging trends for CDOs.

Nathan Eddy, Freelance Writer

April 30, 2024

9 Min Read
khwanchai phanthong via Alamy Stock


The role of chief data officer (CDO) has evolved to take on a position of
primary importance and increased complexity as organizations become increasingly
data driven. 

The chief data officer oversees a company's data strategy, ensuring data is
managed effectively and securely and leads initiatives to harness data for
informed decision-making across the organization. The aim is to maximize the
value of data while mitigating risks. 

As the use of advanced data analytics, artificial intelligence, generative AI
(GenAI), and machine learning (ML) become central elements of any CDO success
strategy, expectations placed on CDOs continue to rise. 



They must acquire a diverse skill set to navigate complex challenges and drive
transformative change.  




WHAT DOES A CHIEF DATA OFFICER DO IN 2024?



An effective chief data officer must embrace and harness the transformative
impact of GenAI and emerging technologies and master new data management
capabilities in an era where environmental, social, and governance (ESG)
initiatives have taken hold. 



The CDO plays a crucial role in managing, analyzing, and leveraging data to
support the organization's ESG goals and strategies. 

To navigate intensifying data complexities and deliver on AI's promise,
successful CDOs must blend technological expertise with business acumen, change
management skills, and foster data literacy across the organization. 

Related:Go Big or Go Home: The CDO/CDAO’s Guide to AI Leadership




THE EVOLUTION OF DATA LEADERSHIP



The chief data officer job has evolved rapidly just as trends and technologies
for data management, AI and data infrastructure have transitioned in the AI
age. 



"CDOs must be able to work across many different sectors of business today --
from IT, legal and cybersecurity to lines of business," says Krishna
Subramanian, co-founder and COO of Komprise.  

She says chief data officers should understand the requirements of all workers
for collaborating on and using data -- not just the data scientists and analysts
who are working on AI and data analytics projects. 

In the modern landscape, CDOs shoulder many responsibilities that require
technical expertise, business acumen, and leadership skills. 






KEY RESPONSIBILITIES OF A MODERN CHIEF DATA OFFICER



Key priorities include leveraging real-time data for agile decision-making, and
demonstrating how AI investments drive long-term business value. 

Subramanian says the task of managing, corralling and preparing data is an
expensive one -- and CDOs will need to have the right skills and partnerships to
execute data strategies cost efficiently. 

Related:Does Your Company Need A Chief Data Officer?

"They will need to surgically map data assets to business and marketplace
strategy, to avoid waste and ensure great outcomes," she says.  

Additional responsibilities for a chief data officer include developing and
implementing data strategies aligned with organizational objectives and
establishing robust data governance frameworks to ensure data quality, privacy,
and security. 

"CDOs must also work with security teams to lead efforts for fighting ransomware
and cybersecurity threats across all business channels and IT infrastructure,"
Subramanian says.  




TOP SKILLS FOR TRANSFORMATIVE DATA LEADERSHIP



Chief data officers require a blend of leadership and interpersonal skills to
effectively steer their organizations through the complex landscape of data
management and analytics. 

Key among these skills is strategic visioning to align data initiatives with
business goals, the ability to articulate the value of data-driven decisions
across various levels of the organization, and stakeholder management skills to
navigate diverse interests and foster collaboration. 



A successful CDO must also be agile to stay responsive to technological and
regulatory changes and be well versed in problem-solving to address the
multifaceted challenges of data governance, quality, and security. 

Related:How to Get Your Failing Data Governance Initiatives Back on Track

"These leadership qualities are essential for CDOs to harness the strategic
value of data while fostering an environment of trust and accountability," says
Mikhail Kazdagli, head of AI at Symmetry Systems.  




EXPERTISE IN ANALYTICS AND INSIGHT GENERATION



Chief data officers must have a deep understanding of analytics methodologies,
including statistical analysis, predictive modeling, and data visualization. 

By leveraging advanced analytics techniques, CDOs can uncover valuable insights
hidden within vast datasets, enabling informed decision-making and driving
business innovation. 

"Any data leader needs to start with an assessment of all data in storage -- and
most of this is unstructured," Subramanian says. 

She explains that without insights and metrics on unstructured data, it is
difficult to leverage it for data initiatives benefiting the business -- whether
for AI, big data analytics, or collaboration. 




PROFICIENCY IN DATA MANAGEMENT TOOLS AND TECHNOLOGIES



Proficiency in data intelligence tools and technologies, from relational
database management systems (RDBMS) to business intelligence (BI) platforms is
crucial for chief data officers due to the inherent complexity of data. 

Julie Smith, director of data and analytics at Alation, says data today is akin
to an iceberg where the bulk of its mass -- and challenges -- lies unseen below
the surface. 

"While the visible outcomes such as reports and dashboards represent the value
derived from data, extensive data management and governance efforts are
essential yet often overlooked components that enable these outcomes," she
says. 

These foundational practices ensure data accuracy, accessibility, and security,
underpinning the organization’s ability to effectively leverage data for
decision-making.  






BRIDGING BUSINESS ACUMEN WITH DATA EXPERTISE



One of the key challenges faced by chief data officers is bridging the gap
between technical expertise and business acumen. 

CDOs must possess a deep understanding of business dynamics, market trends, and
customer needs to effectively translate data insights into actionable
strategies. 

By aligning data initiatives with business objectives, chief data officers can
drive meaningful impact and deliver tangible value to the organization. 

"CDOs are one of the senior decision-makers for data-related technology
investments where they must prioritize productivity, speed and flexibility while
staying within budget," says Helena Schwenk, vice president of chief data and
analytics office at Exasol.  




NAVIGATING DATA GOVERNANCE AND COMPLIANCE CHALLENGES



In an era of increasing data regulation and privacy concerns, chief data
officers must navigate complex data governance and compliance challenges,
including compliance with regulatory requirements such as GDPR and CCPA,
establishing data privacy policies, and implementing robust security measures to
safeguard sensitive information. 

Everything starts with developing a framework for continuously managing and
understanding data. 

CDOs must know what data risks are present, who are the top owners, whether it
is being stored compliantly, and implement guardrails for sensitive or
proprietary data. 




ADDING BUSINESS VALUE THROUGH DATA-DRIVEN DECISIONS



Ultimately, the role of the chief data officer is not just about managing data
but leveraging it to drive business value. Through the creation of key
performance indicators (KPIs) and metrics, the CDO establishes measurable
benchmarks to track progress towards organizational goals. 

These metrics not only serve as indicators of performance but also enable the
organization to demonstrate its commitment to efficiency, innovation, and
competitiveness. 

CDOs must also leverage data to assess the viability of business and investment
goals, identifying key data sources to help weigh risk and using quantitative
and qualitative measurements to support the viability of business initiatives.  






LEADERSHIP AND INTERPERSONAL SKILLS FOR CHIEF DATA OFFICERS



The chief data officer is tasked not only with unlocking the value of data but
explaining the importance of data as the lifeblood of the company across all
levels.  

They must be effective storytellers who can interpret data in such a way that
business stakeholders take notice. 

An effective CDO pairs storytelling with the supporting data and makes it easy
to share insights with stakeholders and get their buy-in. 

For instance, how effective a CDO is in getting departmental buy-in might boil
down to the ongoing department "showback reports" they can produce. 

"Credibility and integrity are two other important traits in addition to
effective communication skills, as it is crucial for the CDO to gain the trust
of their peers," Subramanian says.  




COMMUNICATING DATA'S NARRATIVE TO STAKEHOLDERS



To garner support for data initiatives and drive organizational buy-in, chief
data officers must be able to communicate complex data concepts in a clear and
compelling manner to diverse stakeholders, including executives, business
leaders, and technical teams. 

"CDOs have to serve as a bridge between the tech and operational aspects of the
organization as they work to drive business value and increase data literacy and
awareness," says Schwenk. 

This requires articulating the value of data-driven insights, which CDOs can
impart through engaging storytelling techniques using metaphors and analogies
and cultivate and convey enthusiasm by embodying genuine passion in their
storytelling. 

By continuously refining their ability to convey complex concepts in engaging
ways, they solidify their role as chief technical storytellers.  




CULTIVATING A DATA-CENTRIC ORGANIZATIONAL CULTURE



To foster a data-centric culture within the organization, chief data officers
must lead by example and champion the importance of data literacy and
empowerment. 

This involves providing training and resources to equip employees with the
skills and knowledge needed to leverage data effectively in their roles and
educating the workforce on the upstream and downstream impacts of poor data
quality, highlighting how it ripples throughout the organization.  

Smith says championing data literacy goes above traditional boundaries,
involving a concerted effort to elevate the organizational capacity for data
comprehension, utilization, and management. 

"Training and nurturing talent requires embedding a profound understanding of
data's pivotal role in decision-making processes," she says. "The CDO is
instrumental in fostering and strengthening a data culture by methodically
advancing these foundational tenets." 




CONTINUOUS LEARNING: STAYING AHEAD IN A DYNAMIC FIELD



Schwenk says continuous learning is essential for chief data officers, who must
actively engage with community and professional networks, participate in
industry events and conferences, and pursue ongoing education and certification
opportunities to enhance their skills and expertise.  

"Engaging with community and professional networks is crucial for CDOs to stay
ahead of industry developments, share knowledge, and collaborate with peers,"
she says.  

Joining professional associations and online communities focused on data
leadership also provides opportunities to network with other CDOs, share
experiences, and hear fresh perspectives.  




ENGAGING WITH COMMUNITY AND PROFESSIONAL NETWORKS



"Engaging with other leaders also gives CDOs the chance to benchmark data
practices and share best practices," Schwenk says.  

Building relationships with academic institutions and research organizations can
also provide valuable insights into emerging trends and technologies. 

By participating in community forums, professional associations, and online
platforms, chief data officers can exchange knowledge, share insights, and build
meaningful connections with fellow data leaders. 

In addition, publishing articles or co-authoring research papers on relevant
data trends and best practices can help establish expertise and thought
leadership within the broader community. 




KEEPING UP WITH EMERGING TRENDS AND REGULATIONS



Chief data officers must stay abreast of new developments and proactively adapt
their strategies and initiatives to remain relevant and effective in their
roles. 

"There can be a significant impact on a CDO’s role with respect to data
governance for AI and in particular, GenAI," Subramanian says. 

She says CDOs should keep track of the emerging regulatory environments around
AI and data and ensure there is a data governance model to track the security,
privacy, lineage, ownership and governance (SPLOG) around data for AI. 




CONCLUSION: CONTINUOUS DEVELOPMENT FOR CHIEF DATA OFFICERS



CDOs can ensure continuous development by fostering a culture of learning and
innovation within their organizations, encouraging ongoing education, and
staying engaged with the latest industry trends and technologies. 

"By investing in training programs, workshops, and certifications for themselves
and their teams, CDOs can maintain a high level of expertise in data management
and analytics," Kazdagli says. 

He says continuous development is crucial because it enables chief data officers
and their organizations to adapt to rapidly evolving technological landscapes
and regulatory environments, ensuring that they remain competitive and
compliant. 

"This approach not only enhances the organization's data capabilities but also
attracts and retains top talent by demonstrating a commitment to professional
growth and innovation," he says.  




ABOUT THE AUTHOR(S)

Nathan Eddy

Freelance Writer

Nathan Eddy is a freelance writer for InformationWeek. He has written for
Popular Mechanics, Sales & Marketing Management Magazine, FierceMarkets, and
CRN, among others. In 2012 he made his first documentary film, The Absent
Column. He currently lives in Berlin.

See more from Nathan Eddy
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   as the website or app you are using, your non-precise location, your device
   type, or which content you are (or have been) interacting with (for example,
   to limit the number of times a video or an article is presented to you).
   
   View Illustrations 
   Object to Legitimate Interests Remove Objection

List of IAB Vendors‎

USE PRECISE GEOLOCATION DATA 256 PARTNERS CAN USE THIS SPECIAL FEATURE

Use precise geolocation data

With your acceptance, your precise location (within a radius of less than 500
metres) may be used in support of the purposes explained in this notice.

List of IAB Vendors‎

ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION 123 PARTNERS CAN USE
THIS SPECIAL FEATURE

Actively scan device characteristics for identification

With your acceptance, certain characteristics specific to your device might be
requested and used to distinguish it from other devices (such as the installed
fonts or plugins, the resolution of your screen) in support of the purposes
explained in this notice.

List of IAB Vendors‎

ENSURE SECURITY, PREVENT AND DETECT FRAUD, AND FIX ERRORS 502 PARTNERS CAN USE
THIS SPECIAL PURPOSE

Always Active

Your data can be used to monitor for and prevent unusual and possibly fraudulent
activity (for example, regarding advertising, ad clicks by bots), and ensure
systems and processes work properly and securely. It can also be used to correct
any problems you, the publisher or the advertiser may encounter in the delivery
of content and ads and in your interaction with them.

List of IAB Vendors‎ | View Illustrations 

DELIVER AND PRESENT ADVERTISING AND CONTENT 494 PARTNERS CAN USE THIS SPECIAL
PURPOSE

Always Active

Certain information (like an IP address or device capabilities) is used to
ensure the technical compatibility of the content or advertising, and to
facilitate the transmission of the content or ad to your device.

List of IAB Vendors‎ | View Illustrations 

MATCH AND COMBINE DATA FROM OTHER DATA SOURCES 354 PARTNERS CAN USE THIS FEATURE

Always Active

Information about your activity on this service may be matched and combined with
other information relating to you and originating from various sources (for
instance your activity on a separate online service, your use of a loyalty card
in-store, or your answers to a survey), in support of the purposes explained in
this notice.

List of IAB Vendors‎

LINK DIFFERENT DEVICES 325 PARTNERS CAN USE THIS FEATURE

Always Active

In support of the purposes explained in this notice, your device might be
considered as likely linked to other devices that belong to you or your
household (for instance because you are logged in to the same service on both
your phone and your computer, or because you may use the same Internet
connection on both devices).

List of IAB Vendors‎

IDENTIFY DEVICES BASED ON INFORMATION TRANSMITTED AUTOMATICALLY 480 PARTNERS CAN
USE THIS FEATURE

Always Active

Your device might be distinguished from other devices based on information it
automatically sends when accessing the Internet (for instance, the IP address of
your Internet connection or the type of browser you are using) in support of the
purposes exposed in this notice.

List of IAB Vendors‎
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