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United States
 * Americas
   * Argentina
   * Brazil
   * Canada
   * Chile
   * Colombia
   * Mexico
   * Peru
   * United States
 * Europe Middle East and Africa
   * Belgium
   * Czech Republic
   * Egypt
   * Finland
   * France
   * Germany
   * Hungary
   * Ireland
   * Israel
   * Italy
   * Luxembourg
   * Morocco
   * Netherlands
   * Poland
   * Portugal
   * Romania
   * Saudi Arabia
   * Slovakia
   * South Africa
   * Spain
   * Sweden
   * Switzerland
   * Turkey
   * United Arab Emirates
   * United Kingdom
 * Asia Pacific
   * Australia
   * China (Mainland)
   * Chinese Taipei (Taiwan)
   * Hong Kong SAR, China
   * India
   * Indonesia
   * Japan
   * Korea
   * Macau SAR, China
   * Malaysia
   * New Zealand
   * Philippines
   * Singapore
   * Sri Lanka
   * Thailand
   * Vietnam



United States
 * Americas
   * Argentina
   * Brazil
   * Canada
   * Chile
   * Colombia
   * Mexico
   * Peru
   * United States
 * Europe Middle East and Africa
   * Belgium
   * Czech Republic
   * Egypt
   * Finland
   * France
   * Germany
   * Hungary
   * Ireland
   * Israel
   * Italy
   * Luxembourg
   * Morocco
   * Netherlands
   * Poland
   * Portugal
   * Romania
   * Saudi Arabia
   * Slovakia
   * South Africa
   * Spain
   * Sweden
   * Switzerland
   * Turkey
   * United Arab Emirates
   * United Kingdom
 * Asia Pacific
   * Australia
   * China (Mainland)
   * Chinese Taipei (Taiwan)
   * Hong Kong SAR, China
   * India
   * Indonesia
   * Japan
   * Korea
   * Macau SAR, China
   * Malaysia
   * New Zealand
   * Philippines
   * Singapore
   * Sri Lanka
   * Thailand
   * Vietnam

 * Your needs
    * Find & lease space
      
      Move into your first office, find a new one with room to grow, or develop
      a complete location strategy.
   
    * Invest in real estate
      
      Uncover investment opportunities and capital sources – all over the world.
   
    * Manage property & portfolio
      
      Demand more from your real estate. Go beyond cost and risk mitigation.
   
    * Transform with technology
      
      Transform how you acquire, manage, operate, and experience space with
      technology
   
    * Design & deliver projects
      
      Bringing projects to life—reducing costs, improving outcomes

 * Industries
    * Contact centers
    * Data centers
    * Education
    * Energy
    * Financial services
    * Food and beverage
   
    * Government
    * Healthcare
    * Hotels & hospitality
    * Industrial
    * Land
    * Law firms
   
    * Life sciences
    * Multifamily
    * Office
    * Retail
    * Self storage
    * Seniors housing
   
    * Sports and entertainment
    * Technology
    * Alternatives

 * Trends & Insights
    * Latest trends & insights
    * Workplace
    * Investor
    * Cities
    * Research
    * Webinars
   
   Featured
   
   
   Featured
   
   
 * Properties
    * Properties for sale
    * Private capital
    * For lease
    * For lease - non-US
    * Auction

 * Careers
 * About us
    * About JLL
    * Locations
    * Investor relations
    * Meet our leaders
    * Diversity & inclusion
    * Client stories
    * Sustainability
   
   Featured
   
   
 * News
 * People finder
 * Contact

Trending Searches

 * Workplace strategy
 * Industrial outlook
 * Office outlook


JLL PRIVACY STATEMENT



WHO WE ARE


Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a
leading global provider of real estate and investment management services.

OUR COMMITMENT TO PRIVACY

We take our responsibility to protect the personal information provided to us
seriously. This statement explains how we do that. It sets out how we collect
personal information, what we do with the personal information we hold, how we
protect it, and it explains your privacy rights (if applicable). Our approach to
the management and usage of personal information is outlined in our Privacy
Commitment. 

IF WE CHANGE THIS PRIVACY STATEMENT

JLL might update this Privacy Statement from time to time. When we have to do
this the revised statement will be posted on this page, and where appropriate,
by notification on our homepage. You can come back and check this page to review
any changes we have made.

Equally, it is important that the personal information we hold about you is
accurate, current and relevant. Please keep us informed if your personal
information changes during your relationship with us.

THE PERSONAL INFORMATION WE COLLECT

When we collect personal information, we are open about how we do this and how
we will use it.

The categories of personal information below outline what we may collect; how
and why we might collect it; and the third parties that we might share it
with. Please click on the '+' icon to view the content.

Depending on the nature of your relationship with JLL (or our subsidiaries and
affiliates) and the products/mobile apps or services you use, we may not collect
all the personal information listed below.




COMMERCIAL INFORMATION


INCLUDING RECORDS OF: PERSONAL PROPERTY; PRODUCTS OR SERVICES PURCHASED,
OBTAINED OR CONSIDERED; REAL ESTATE INTERESTS & PREFERENCES.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Public records.
 * Third parties who provide digital marketing and analytics services for us
   using cookies and similar technologies that contain a unique identifier, such
   as an advertising ID.
 * Authorized/legal representatives.
 * Payment processors and other financial institutions.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.
 * Third parties that provide access to information you make publicly available,
   such as social media platforms.
 * Your computer and mobile devices (automatically) when you visit or interact
   with our websites, applications, and online platforms.
 * Cookies, web beacons, and similar technologies (automatically) when you visit
   our websites or third-party websites.
 * Third party advertising partners and other third parties who provide digital
   marketing services.
 * Third parties who provide website and online security services.
 * When you contact or visit us (automatically), such as when we record calls to
   our call center or use CCTV cameras.
 * Your mobile devices and other internet-connected devices and applications
   (automatically).
 * We draw inferences from the information we collect from and about you, such
   as your preferences.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile apps and service eligibility and coverage.
 * Provide our products/mobile apps and services to you.
 * Administer, manage, analyze, and improve our products/mobile apps and
   services.
 * Issue invoices and collect payments.
 * Fulfill payment obligations.
 * Communicate with you regarding our products and services.
 * Procure vendor/supplier products and services, including to manage and
   satisfy related vendor/supplier contractual obligations.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Advertising and product promotion, including to contact you regarding
   products, services, and topics that may be of interest to you.
 * Engage in joint marketing initiatives.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps,
   services, and advertisements for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties with whom we have joint marketing and similar arrangements.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Third parties who deliver our physical communications, such as postal
   services and couriers.
 * Other third parties as necessary to complete transactions and provide our
   products/services.
 * Third parties who provide marketing and data analytics services, such as
   social media platforms used to deliver our ads, website/email optimization
   providers, email marketing vendors, and data analytics vendors.
 * Third party network advertising partners.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


CONTACT DETAILS


NAME, ADDRESS, EMAIL, TELEPHONE NUMBER.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Authorized/legal representatives.
 * Payment processors and other financial institutions.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.
 * Your mobile devices.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile apps and service eligibility and coverage.
 * Provide our products/mobile apps and services to you.
 * Administer, manage, analyze, and improve our products/mobile apps and
   services.
 * Issue invoices and collect payments.
 * Fulfill payment obligations.
 * Communicate with you regarding our products and services.
 * Respond to your requests.
 * Procure vendor/supplier products and services, including to manage and
   satisfy related vendor/supplier contractual obligations.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Advertising and product promotion, including to contact you regarding
   products, services and topics that may be of interest to you.
 * Engage in joint marketing initiatives.
 * Administer, provide access to, monitor, and secure our information technology
   systems, websites, applications, databases, and devices.
 * Provide access to, monitor, and secure our facilities, equipment, and other
   property.
 * Detect security incidents and other fraudulent activity.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.
 * To establish, execute or terminate an app download with you.
 * To inform you of updates to and new features of our apps that may be of
   interest to you.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties with whom we have joint marketing and similar arrangements.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Third parties who deliver our communications, such as the postal service and
   couriers.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services
 * Third parties who provide marketing and data analytics services, such as
   social media platforms used to deliver our ads, website/email optimization
   providers, email marketing vendors, and data analytics vendors.
 * Third party network advertising partners.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


FINANCIAL INFORMATION


INCLUDING BANK ACCOUNT NUMBER, CREDIT OR DEBIT CARD NUMBER, PAYMENT AMOUNTS,
FINANCIAL MEANS OR OTHER FINANCIAL INFORMATION.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Public records.
 * Authorized/legal representatives.
 * Payment processors and other financial institutions.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Issue invoices and collect payments.
 * Fulfill payment obligations.
 * Fulfil services that you have requested.
 * Assess eligibility for certain services.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


IDENTIFICATION DATA


DATE OF BIRTH, PROOF OF RESIDENCY, GOVERNMENT ISSUED ID, DRIVER’S LICENSE
NUMBER, PASSPORT NUMBER, OR OTHER SIMILAR IDENTIFIERS.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Authorized/legal representatives.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.
 * When you contact or visit us (automatically), such as when we record calls to
   our call center or use CCTV cameras.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Fulfill payment obligations.
 * Administer, provide access to, monitor, and secure our information technology
   systems, websites, applications, databases, and devices.
 * Comply with legal and regulatory obligations.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


LOCATION DATA


GPS COORDINATES OR SIMILAR INFORMATION REGARDING THE LOCATION OF A DEVICE.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Your computer and mobile devices (automatically) when you visit or interact
   with our websites.
 * Your mobile devices and other internet-connected devices and applications
   (automatically).

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile apps and service eligibility and coverage.
 * Detect security incidents and other fraudulent activity.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


MOBILE APP DATA


WI-FI SSID, USER COMMANDS – VOICE COMMANDS AND TRANSCRIPTIONS, TEXT COMMANDS,
ETC., USER HISTORY – SCHEDULED CALENDAR EVENTS AND ATTENDEES, IN-APP ACTIONS,
DEVICE INFO, BROWSER HISTORY, ETC., USER PREFERENCES – PREFERENCES AROUND
DINING, SEATING, MEETING, ETC.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Your mobile devices (automatically) when you visit or interact with our
   websites.
 * Your mobile devices and other internet-connected devices and applications
   (automatically).

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * To inform you of updates to and new features of our apps that may be of
   interest to you.
 * We may assess your interest in and the functionality of our app by logging
   and analyzing your use of it.
 * To enable your use of our apps by utilizing your location data and voice
   recordings.
 * To improve our app by capturing mobile aggregated interaction logs in
   production systems (anonymized, aggregate only).

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Organizations that support the products/mobile apps or services we provide to
   you.
 * Anyone you give us permission to share it with.
 * Official bodies to detect and prevent criminal activity, e.g., money
   laundering, theft, fraud, terrorism, cybercrime.


NETWORK ACTIVITY DATA


INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION, SUCH AS BROWSING
HISTORY, SEARCH HISTORY, COOKIE DATA, REFERRING/EXITING URL, CLICKSTREAM DATA,
TIME SPENT ON WEBPAGE OR ADVERTISEMENT, AND OTHER INFORMATION REGARDING AN
INDIVIDUAL’S INTERACTION WITH A WEBSITE, APPLICATION, EMAIL, ADVERTISEMENT OR
SOCIAL MEDIA PAGE.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * Third parties who provide digital marketing and analytics services for us
   using cookies and similar technologies that contain a unique identifier, such
   as an advertising ID.
 * Third parties that provide access to information you make publicly available,
   such as social media platforms.
 * Your computer and mobile devices (automatically) track when you visit or
   interact with our websites, applications, and online platforms.
 * Cookies, web beacons, and similar technologies (automatically) track some
   browsing activities when you visit our websites or third-party websites.
 * Cookies, web beacons and similar technologies (automatically) track some
   activities in emails we send out for marketing purposes, such as whether a
   recipient opened a link or other such actions.
 * Third party advertising partners and other third parties who provide digital
   marketing services.
 * Third parties who provide website and online security services.
 * Your mobile devices and other internet-connected devices and applications
   (automatic).
 * We draw inferences from the information we collect from and about you, such
   as your preferences.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile app and service eligibility and coverage.
 * Provide our products/mobile apps and services to you.
 * Administer, manage, analyze, and improve our products/mobile apps and
   services.
 * Analyze and better understand your needs, preferences, and interests and
   personalize our website, adverts, products/mobile apps and services
   accordingly.
 * Conduct internal business analysis.
 * Track the success of marketing campaigns and determine the effectiveness of
   and optimizing our promotional and marketing activity.
 * Improve the functionality and design of our website, emails, or social media
   pages.
 * Advertising and product promotion, including to contact you regarding
   products, services, news and topics that may be of interest to you.
 * Administer, provide access to, monitor, and secure our information technology
   systems, websites, applications, databases, and devices.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties with whom we have joint marketing and similar arrangements.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who provide marketing and data analytics services, such as
   social media platforms used to deliver our ads, website/email optimization
   providers, email marketing vendors, and data analytics vendors.
 * Third party network advertising partners.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


PROFESSIONAL INFORMATION


AN INDIVIDUAL’S PROFESSIONAL INFORMATION, FOR EXAMPLE BUSINESS TITLE, POSITION,
ORGANIZATION, CHAIN OF COMMAND, ETC.

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Public records.
 * Authorized/legal representatives.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile app and service eligibility and coverage.
 * Provide our products/mobile apps and services to you.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Advertising and product promotion, including to contact you regarding
   products, services and topics that may be of interest to you.
 * Engage in joint marketing initiatives.
 * Comply with legal and regulatory obligations.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group that help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Third parties who deliver our communications, such as the postal service and
   couriers.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who provide marketing and data analytics services, such as
   social media platforms used to deliver our ads, website/email optimization
   providers, email marketing vendors, and data analytics vendors.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


TENANT DATA


CONSUMPTION DATA OR FAMILY MEMBERS

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Public records.
 * Authorized/legal representatives.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.
 * We draw inferences from the information we collect from and about you, such
   as your preferences.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Determine product/mobile app and service eligibility and coverage.
 * Provide our products/mobile apps and services to you.
 * Administer, manage, analyze, and improve our products/mobile apps and
   services.
 * Issue invoices and collect payments.
 * Communicate with you regarding our products and services.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Advertising and product promotion, including to contact you regarding
   products, services, and topics that may be of interest to you.
 * Administer, provide access to, monitor, and secure our information technology
   systems, websites, applications, databases, and devices.
 * Provide access to, monitor, and secure our facilities, equipment, and other
   property.
 * Detect security incidents and other fraudulent activity.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Third parties who deliver our communications, such as the postal service and
   couriers.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


VISUAL AND VOICE RECORDINGS


AUDIO, ELECTRONIC, VISUAL, SUCH AS CUSTOMER SERVICE CALL RECORDINGS, VOICE
COMMANDS, PHOTOGRAPHS, RECORDINGS FROM CCTV CAMERAS

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * When you contact or visit us (automatically), such as when we record calls to
   our call center or use CCTV cameras.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Administer, manage, analyze, and improve our products/mobile apps and
   services.
 * Analyze and better understand your needs, preferences, and interests.
 * Conduct internal business analysis and market research.
 * Administer, provide access to, monitor, and secure our information technology
   systems, websites, applications, databases, and devices.
 * Provide access to, monitor, and secure our facilities, equipment, and other
   property.
 * Detect security incidents and other fraudulent activity.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * Comply with legal and regulatory obligations.
 * To identify you and your device(s) for any/all purposes identified above,
   including to monitor your use of and interactions with products/mobile apps
   and services for such purposes.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who assist with our information technology and security
   programs.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.


WRITTEN SIGNATURE


AN INDIVIDUAL’S WRITTEN SIGNATURE, SUCH AS A SIGNATURE ON A CONTRACT OR LEASE
DOCUMENT

SOURCES OF THE CATEGORY OF PERSONAL INFORMATION

 * You (directly from consumer).
 * Authorized/legal representatives.
 * Payment processors and other financial institutions.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies and other third parties who verify the
   information you provide.

PURPOSES FOR COLLECTING THE CATEGORY OF PERSONAL INFORMATION

 * Issue invoices and collect payments.
 * Fulfill payment obligations.
 * Detect security incidents and other fraudulent activity.
 * Monitor, investigate, and enforce compliance with our policies,
   product/service terms and conditions, and legal and regulatory requirements.
 * Comply with legal and regulatory obligations.
 * To identify you for any/all purposes identified above.

THIRD PARTIES WITH WHOM WE SHARE THE CATEGORY OF PERSONAL INFORMATION FOR A
BUSINESS OR COMMERCIAL PURPOSE

 * JLL employees who require it to perform their jobs.
 * Other entities of the JLL group help us deliver our services.
 * Authorized/legal representatives.
 * Third parties who provide product fulfillment services in connection with our
   products/mobile apps and services.
 * Payment processors, financial institutions, and others as needed to complete
   transactions and for authentication, security, and fraud prevention.
 * Other third parties as necessary to complete transactions and provide our
   products/mobile apps and services.
 * Third parties who assist with fraud prevention, detection, and mitigation.
 * Consumer reporting agencies.
 * Our lawyers, auditors, and consultants.
 * Legal and regulatory bodies and other third parties as required by law.



OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION


We rely upon the appropriate legal bases under the applicable privacy law for
processing personal information and sensitive (special category) personal
information – these include processing personal information where this is
necessary for the fulfilment of a contract, where the processing is necessary to
carry out our obligations under employment law, where you have given us your
consent, or where it is in our legitimate interests to do so. Where we rely on
our legitimate interests, this means that we use personal information to run our
business and to provide the services we have been asked to provide. We collect
information that has been provided voluntarily by you or on your behalf. If you
do not provide us with information we need, we may be unable to offer certain
products/mobile apps and services.

WHERE WE KEEP AND PROCESS YOUR INFORMATION

We might transfer and store the information we collect from you outside the
country of origin. It may be processed by staff or our suppliers outside the
country of origin. When we do this, we aim to make sure the information is
secure and properly protected. We do this by means of relying on adequacy
decisions or putting in place appropriate safeguards (e.g. Standard Contractual
Clauses).

KEEPING YOUR INFORMATION SAFE

We commit to maintaining appropriate security measures to protect personal
information wherever it is located, and whether it is in electronic or manual
form. To do this we may use a variety of mechanisms depending on where the
information is stored and the relationship between JLL and any recipient
organizations.

HOW LONG WE KEEP YOUR INFORMATION

We endeavor to keep your information only for as long as we need it for
legitimate business or legal reasons. We will then delete it safely and
securely.

YOUR PERSONAL INFORMATION RIGHTS

Where applicable, you may have the following rights over your personal
information. To exercise any of these rights use our online form for personal
information rights requests:

 * Request a copy of the information we hold (right of access)

You can ask for the personal information we hold about you. In most cases there
is no charge for us providing this information to you. You can also ask for
information that you have provided to us in an electronic format.

 * Right to data portability

In some circumstances, when processing is based on your consent or a contract,
you may request that JLL transmits your personal information directly to another
organization.

 * Right of erasure (right to be forgotten)

If, for any reason, you do not want us to hold or use your personal information
you can ask us to erase it. We may need to keep some of your personal
information for legal reasons, for example to comply with a regulatory
requirement.

For marketing purposes, we will add your name to a suppression list so that you
are not contacted in the future should you be identified as a prospective
client.


GDPR only: this right is only applicable where processing was based on consent
and consent is now withdrawn, and otherwise only where processing is
unnecessary, irrelevant, excessive, out of date, or unlawful, or JLL has a legal
obligation to erase the data.

 * Have your information corrected (right to rectification)

If you think the personal information we hold about you is wrong, we will check
and correct it if necessary. We are committed to holding personal information
that is accurate, relevant and current.

 * Restrict the processing of your personal data

You may request that we suspend the processing of your personal data in certain
circumstances, for example if you contest the accuracy of the information or
have issues with how we processed your data. In most cases restrictions will be
in place for a certain period while JLL verifies the accuracy of your personal
information or considers their legitimate grounds for processing.

 * Object to processing of your personal data

Dependent on applicable privacy law, in certain circumstances you may object to
the processing of your personal data where we believe we have a legitimate
interest in processing it. You also have the right to object to the use of your
personal data for direct marketing purposes.

These rights may be limited in some situations, such as where JLL can
demonstrate that they have a legal requirement or compelling legitimate grounds
to process your personal data.

 * Stopping us contacting you

If you have provided us with consent to supply you with marketing and
information, you can withdraw your consent at any time by emailing
unsubscribe@jll.com.

CALIFORNIA RESIDENTS ONLY

If you are a California resident as defined in the California Consumer Privacy
Act (CCPA) please view our Supplemental Privacy Statement which describes your
rights and disclosures about your personal information.

HOW TO RAISE A CONCERN OR ASK A QUESTION

If you need to raise a concern about our handling of personal information,
please contact us via our online form for privacy-related concerns. If you are
unhappy with how we deal with a complaint, you can contact your Data Protection
Authority or the equivalent in your state or country if applicable.

You may also contact us regarding data privacy issues by writing to JLL 30
Warwick Street 
London W1B 5NH GB - FAO: Global Data Privacy Compliance Manager.

For all enquiries not relating to your Personal Information please contact us.


Version 3.0 December 2021


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