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NEW FEATURE: AUTOMATICALLY CHANGE EMAIL SIGNATURES FOR ALIAS ADDRESSES

Posted on September 3, 2024 by Jacek Szafran

You can now create email signatures and automatic replies for secondary email
addresses (aliases) in CodeTwo Email Signatures 365. With this feature, your
users will automatically get different signatures when sending emails from alias
addresses or other domains associated with your Microsoft 365 tenant. This
functionality is supported across all signature modes.

New to CodeTwo? Learn more about CodeTwo Email Signatures 365 & try it for free


HOW DOES IT WORK?

CodeTwo can now recognize email aliases and automatically insert (in the cloud
mode) or suggest (in the Outlook mode) dedicated email signatures for alias
email addresses. And since licenses for CodeTwo Email Signatures 365 are
consumed per user, using signatures in emails sent from aliases won’t consume
any additional licenses.

If you are using cloud (server-side) signatures and have set up rules for both
primary and alias addresses, CodeTwo will check the email address selected in
the From field of your email app against the rules set in the Signatures app and
insert the correct signature. It works the same for autoresponder rules.

For Outlook (client-side) signatures, when an end-user changes their email
address in the From field in Outlook, the add-in pane will show signatures set
for that address (e.g. alias address). The user then needs to click Use this
signature below any signature to insert it to their message (see the image
below).

Important: Due to Outlook limitations, sending emails from aliases is currently
not supported in Outlook for Mac and mobile Outlook apps.


HOW TO START USING SIGNATURES FOR EMAIL ALIASES?

To automatically get different signatures for emails sent from alias addresses
(secondary email addresses), you need to configure a dedicated signature rule
for those email addresses and use the Email addresses condition. See more
details below or check our manual for detailed instructions.


HOW TO SET UP RULES FOR ALIASES?


NEW RULE CONDITION: EMAIL ADDRESSES

You can now use the Email addresses condition when setting up rules in CodeTwo’s
Signature app. This new condition is available in:

 * the Senders step of cloud (server-side) and Outlook (client-side) signature
   rules,
 * the Reply from step of an autoresponder rule.

The Email addresses condition allows you to specify alternative email addresses
(known as aliases) of users or shared mailboxes in your organization to which
the rule should apply:

 * If your users have aliases set up within the same domain as their primary
   address, you can enter individual addresses separated by semicolons (;).
 * If aliases are associated with a different domain (e.g. otherdomain.com) in
   your organization, you can use an asterisk (*) to apply the rule to all alias
   addresses within that specific domain (e.g. *@otherdomain.com).

Here’s an example of how you can set up this condition for both scenarios:




NEW PLACEHOLDERS

When designing a template for email signatures or automatic replies in CodeTwo
Email Signatures 365, you can use placeholders such as {First Name}, {Last
Name}, {Title}, {Email}, etc. These placeholders are automatically replaced with
sender’s information fetched from Entra ID (Azure AD) or CodeTwo cache, when the
signature or auto reply is sent.

To support alias addresses in signatures and auto replies, we’ve added three new
placeholders:

 * {From display name} – use this placeholder if you want the display name shown
   in the From field of an email app to appear in your email signature.
 * {From e-mail} – this placeholder will be replaced with the email address
   selected in the From field of an email app (e.g. your alias address).
 * {From e-mail} as link – works similarly to {From e-mail}, but it displays the
   email address as a mailto link instead of plain text.

Note: The default {Display name} and {Email} placeholders are always replaced
with information associated with the primary email address, even if the email is
sent from an alias address.

For step-by-step instructions on how to set up different signatures for emails
sent from alias addresses, go to this article.


PREREQUISITES

If you use Outlook (client-side) signatures, make sure the support for aliases
is enabled in Web Add-in settings. Learn more

Share





CodeTwo Email Signatures 365 is the first and only email signature solution
that’s fully Microsoft 365 Certified (the whole infrastructure reviewed &
pen-tested by Microsoft). It's an Azure-based cloud service that supports all
devices and email apps. Our product was co-engineered and awarded by Microsoft,
and has the highest user satisfaction ratings. With CodeTwo's ISO/IEC 27001 &
27018 certification and our proprietary 4-layer security system, it's the most
secure signature solution on the market. Watch a short product video

CodeTwo offers solutions for organization-wide email signature management, data
backup and migration for Microsoft 365 & Exchange Server, developed since 2007
and used by over 120k organizations worldwide, including Facebook, Samsung and
UNICEF.


ONE THOUGHT ON “NEW FEATURE: AUTOMATICALLY CHANGE EMAIL SIGNATURES FOR ALIAS
ADDRESSES”

--------------------------------------------------------------------------------

 1. Stephen Bailey says:
    September 5, 2024 at 10:40 am
    
    Thanks – Ale Fajny!
    Great to see this arriving into the CodeTwo product. I’m sure many customers
    will enjoy taking advantage of this.
    
    Reply


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