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MAIN MENU

 * Solutions
    * * Teams
      * Design
      * Digital product teams
      * Executives
      * Marketing
      * Product
      * UX teams
    * * Company size
      * Startup
      * Small business
      * Mid-market
      * Enterprise
    * * Industries
      * Automotive
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      * Ecommerce
      * Financial services
      * Gaming and gambling
      * Healthcare
      * Media and entertainment
      * Travel and hospitality
    * * Capabilities
      * Pro services
      * Integrations and plugins
      * Mobile testing
      * Templates

 * Platform
    * * The UserTesting Human Insight Platform
      * Platform overview
      * Customer Experience Narrative
      * CxN Audience Management
      * Data and machine learning
      * Human Insight Management
      * Plans
    * * UserZoom UX Research Platform
      * Platform overview
    * * EnjoyHQ Insights Hub
      * Platform overview
    * * Services
      * Services overview
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      * Full-service research
      * Benchmark experiences with QXscore™
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REGISTER FOR THE HUMAN INSIGHT SUMMIT

Join us in Seattle for The Human Insight Summit (THiS), UserTesting's annual
customer conference August 28–30.
Register Learn more
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AN IRRESISTIBLE MARKETING MIX

Health drink maker Athletic Greens crafts messaging customers love.
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UNDERSTAND WHAT IT'S LIKE TO BE YOUR CUSTOMER

Hear what your audience is saying and see what they mean, so you can create
better experiences
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MITIGATE RISK IN PRODUCT DECISIONS

Build better products faster—and with confidence.
Learn more Run a free test
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REGISTER FOR THE HUMAN INSIGHT SUMMIT

Join us in Seattle for The Human Insight Summit (THiS), UserTesting's annual
customer conference August 28–30.
Register Learn more
Image



AN IRRESISTIBLE MARKETING MIX

Health drink maker Athletic Greens crafts messaging customers love.
View customer story Request trial
Image



UNDERSTAND WHAT IT'S LIKE TO BE YOUR CUSTOMER

Hear what your audience is saying and see what they mean, so you can create
better experiences
Request trial See how it works



MITIGATE RISK IN PRODUCT DECISIONS

Build better products faster—and with confidence.
Learn more Run a free test
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EXPLORE OUR SOLUTIONS

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Compare plans
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Learn about our platform
Run a test for free
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Compare plans
Ecommerce guide
Financial services guide
Healthcare guide
Learn about our platform
Run a test for free
Watch a demo
Request a trial
Compare plans
Ecommerce guide
Financial services guide
Healthcare guide
Learn about our platform
Run a test for free
Watch a demo
Request a trial
Compare plans
Ecommerce guide
Financial services guide
Healthcare guide
Learn about our platform
Run a test for free
Watch a demo
Request a trial
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HOW IT WORKS

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TARGET YOUR CUSTOMERS 

Target the UserTesting Contributor Network or connect with your own audiences.
Learn more

Explore platform   Explore plans


ASK YOUR CUSTOMERS

Create a test plan to ask any question or request people to perform
tasks—anything from UI, UX design, holistic CX, and more.
Learn more

Explore platform   Explore plans


WATCH YOUR CUSTOMERS’ EXPERIENCE 

CxNs give you a first-hand view of your customers’ experience through video.
Watch their experience and hear the inflection in their voice.
Learn more

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LEARN FROM YOUR CUSTOMERS 

Build customer empathy and intuition quickly with visualizations, transcripts,
metrics, and analysis. Learn from digital and real-world interactions.
Learn more

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SHARE YOUR INSIGHTS 

Share insights easily across the organization. Create highlight reels, download,
export, or share in your favorite tools like Slack, JIRA, and Trello.
Learn more

Explore platform   Explore plans


INTRODUCING OUR LATEST PLATFORM ADDITIONS, USERZOOM AND ENJOYHQ


INNOVATION FUELED BY UX INSIGHT

Get advanced UX insights with mixed-method research, targeted audiences, and
world-class research experts, all in one platform.


CENTRALIZED RESEARCH INSIGHTS

Centralize all your research data, improve collaboration, standardize your
research process, and easily share insights



POWERING OVER 3,400 OF THE WORLD’S TOP BRANDS

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"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft

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See customer stories


SOLUTIONS FOR EVERY TEAM


UX AND DESIGN

Understand needs and design solutions Learn more


EXECUTIVES

Give every team access to real human insight Learn more


PRODUCT

Feedback at each stage of the product development process Learn more


MARKETING

Drive growth and ensure your messaging resonates Learn more


CUSTOMER EMPATHY FOR EVERY EXPERIENCE

Whether you're focused on UI, UX, UX Design, CX, or something else altogether,
check out these resources to learn more about keeping your customer at the
center of the experiences you create.


UI VS. UX

Understand the differences between UI and UX and how human insight can help with
both.


UX DESIGN FOR EVERY EXPERIENCE

No matter how you define UX design, keeping your customer at the center is what
experts agree matters most


TESTING CX

Customer-centricity is an ever-evolving goal. Learn why testing a holistic view
of your experiences is the best way to ensure great CX.



WHAT'S NEXT?

Check out the latest news, insights, features, tips, thought leadership, and
more!

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to a slide using the slide dots.

April 2023 product release

Check out our latest product release designed to help teams quickly gain a
richer understanding of their customers and amplify their voices. 

Learn more
The industry's two leading insights platforms have joined forces

Together, we're elevating experience research and insights to new heights.

Read more
UserTesting for healthcare

Improve patient experience by understanding and empathizing with patients as
they navigate your healthcare experience.

For healthcare
Innovation in healthcare

See how a B2B healthcare tech company meets patient needs—and innovates new
products for doctors, pharmacists, and insurers.

Read more
UserTesting for financial services teams

Access free guides and resources for financial services teams of all levels
looking to level up consumer confidence and trust.

For financial services
Customer-obsession in finance

Learn how this UK retail bank understands customer behavior, tests marketing
materials, and develops its online claims process.

Get the story
April 2023 product release

Check out our latest product release designed to help teams quickly gain a
richer understanding of their customers and amplify their voices. 

Learn more
The industry's two leading insights platforms have joined forces

Together, we're elevating experience research and insights to new heights.

Read more
UserTesting for healthcare

Improve patient experience by understanding and empathizing with patients as
they navigate your healthcare experience.

For healthcare
Innovation in healthcare

See how a B2B healthcare tech company meets patient needs—and innovates new
products for doctors, pharmacists, and insurers.

Read more
UserTesting for financial services teams

Access free guides and resources for financial services teams of all levels
looking to level up consumer confidence and trust.

For financial services
Customer-obsession in finance

Learn how this UK retail bank understands customer behavior, tests marketing
materials, and develops its online claims process.

Get the story
April 2023 product release

Check out our latest product release designed to help teams quickly gain a
richer understanding of their customers and amplify their voices. 

Learn more
The industry's two leading insights platforms have joined forces

Together, we're elevating experience research and insights to new heights.

Read more
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REAL HUMAN INSIGHT, DELIVERED REAL FAST

Watch real people engage with your products, apps, or services, and easily get a
vivid, first-person understanding of any experience.
Request trial


Human understanding. Human experiences.


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