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MARCH 20 - 23, 2023 | ROSEN SHINGLE CREEK ORLANDO


VALUE PROVEN, EVERY DAY.
REDEFINING SUCCESS IN 2023 & BEYOND


BOOK YOUR PASS
Sponsor
VIEW PROGRAM
 * HOME
 * ABOUT
   Venue, Accommodation & Travel COVID-Safe Policy CPE Credit Policy About SSON
   Free SSON Membership Media Partners FAQs Cancellation Policy I Have A
   Question!
 * SPEAKERS
 * AGENDA
   Day One: Monday, March 20, 2023 Day Two: Tuesday, March 21, 2023 Day Three:
   Wednesday, March 22, 2023 Day Four: Thursday, March 23, 2023 Download the
   Agenda Request the Agenda
 * FEATURES
   Future of Business Services Executive Track Professional GBS Certification
 * SPONSOR
 * RESOURCES
 * REGISTER

#SSOWEEK



JOIN THE WORLD'S LARGEST AND LONGEST RUNNING SHARED SERVICES & OUTSOURCING
EVENT!

Shared Services and Outsourcing Week (SSOW) is the largest event in the world
for shared services, global business services, outsourcing and intelligent
automation leaders to come together as a community. SSOW brings together well
established shared services organizations, those in the midst of development,
and those just starting out on their journey. As the shared services industry
continues to evolve, through automation, digitization, the future of work, and a
continued focus on process excellence, SSOW is needed now more than ever to
guide business services executives through each of these essential areas of
opportunity. And with this year’s theme: "Redefining Success in 2023 & Beyond”
we are committed to ensuring that all attendees walk away with actionable steps
to define and achieve their goals.

This year’s agenda follows a journey through four key themes: scope expansion,
continuous improvement, change management, and leveraging data analytics and
advanced technology and tools to improve processes and drive enterprise-wide
transformation. Our brand new content track: “templates, tools and recipes” is a
can’t-miss collection of sessions with tangible takeaways – guides and templates
you can put to use immediately.

For many, SSOW will be the first business trip in two years. Whether it’s the
first or the 10th, this event will be the most essential to your training,
development and networking needs.

WHAT TO EXPECT

What is the industry talking about now? This is just a taste!

 * Platforms that Enable Seamless Virtual Recruitment!
 * Branching into Non-Traditional Services 
 * Payroll Transformation Efforts
 * Driving the Future Of Work through New Technology, Redesigned Process
   Workflow and Team Engagement
 * Career Development & Journey Mapping 
 * Automating the Onboarding Experience
 * Process Mining, Demonstrating value through Data



LEARN MORE


EXCEPTIONAL SPEAKERS

Debbie Ballard

VP, Global Business Services

McDonald’s Corporation

Angela Mangiapane

President, Mars Global Services

Mars Inc.

Ajit Kunji

Senior Director, New Growth & Strategic Partnerships for Enterprise Business
Services

Walmart

Gary Critchley

SVP, Finance Shared Services

Qatar Airways

Tanuja Singi

VP, Global Business Services

Newell Brands

Michele Baker-Crail

SVP, Global Business Services

S&P Global

AJ Wijesinghe

SVP, Global Business Services

Ecolab

Cindy Gallaghar

SVP, Shared Services

Gannett

Suzanne Leopoldi-Nichols

Chief, Global Business Services

WPP

Jay Desai

VP, Global Business Services

JTI

Amit Yadav

Global Shared Business Services Leader

RS Group

Celeste Warren

VP, Global Diversity & Inclusion Center of Excellence

Merck

Lee Rubinoff

Senior Director, Global Business Services

Celestica

Jim Hankins

Executive Director, HR Shared Services

UC Davis

Gina McDonald

Director, Shared Services

Bellisio Foods

Ralph Johnson

Director, Shared Services

Amherst College

Kate Corbett

Director, Shared Services

Fusion Health

Olya Brase

VP, Shared Services & Process Optimization

Roots Management Group

Pamela Gabel

Assistant Vice President, Shared Services

University of Michigan

Yahaira Gomez

SVP, Finance Shared Services

Acorn Health

Rosalind Lindsay

VP, Shared Services

OCHIN Inc

Rohit Dhir

Head of Global Financial Shared Services

Zoetis Inc.

Beatrix Rodriguez

Head of Order to Cash, GPO

Coca-Cola Femsa

Kim Turco

Procure to Pay, Global Process Owner

Owens Corning

Holly Clontz

America’s HR Service Center Manager

Albemarle

Katy Wolf

VP, Shared Services

Gannett

Heidi Wilson

Director, HR Shared Services

Extreme Networks

Kim Jackson

Associate Director, Project Management, Global Business Services

Boston Scientific

Carmine Fardella

CFO and Head of Global Order to Cash and Accounting Shared Services

Bloomberg LP

Sheri Brault

Manager, Shared Services

STI Holdings Inc

Nathan Bland

Global Order to Cash Process Owner

Pfizer

Alex Diaz

VP, Shared Services

The Adecco Group

Max Dubroff

Manager, HR Shared Services Delivery

Sandia National Laboratories

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View All Speakers


INTERESTED IN BECOMING A PARTNER?

SSON's events are tailored to the interests of our members. As the leading
shared services & outsourcing platform, we can help you meet your specific
business goals and objectives through a variety of fully customizable products
and packages.


If you’re interested in discussing sponsorship opportunities, contact us at
sponsor@iqpc.com



SCHEDULE A CALL


REASONS TO JOIN US FOR ALL 4 DAYS!





FUTURE OF BUSINESS SERVICES EXECUTIVE TRACK

Get the in-depth conversation and insights you want at this executive-level
track. You’ll spend quality time with other individuals who lead Global Business
Services organizations and hear from a panel of your peers. 

LEARN MORE



THE STARTUP ZONE

SSON’s Startup Zone is back! The 2022 program features an even more robust
content agenda and opportunity for many more business services startups to
showcase how their solutions solves a critical industry challenge. 

LEARN MORE

OUR NOTABLE ATTENDEES INCLUDE



SPONSORS & EXHIBITORS



MEDIA PARTNERS



IN PARTNERSHIP WITH :



QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com

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