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URL: https://mygls.atlassian.net/servicedesk/customer/portals
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THE WAY TO MOVE. THE WAY TO CARE.


Search First, Support Later: Find Your Answers Instantly!

Save time and effort by searching for answers to your questions in our
comprehensive library of articles before submitting a support request. Our vast
collection covers a wide range of topics, ensuring you can find the help you
need instantly.




TOPICS

 1. Aide instantanée : Explorez nos articles dès maintenant !
     1. Mon colis a été livré, mais je n'ai rien reçu.
     2. Mon envoi/colis était en livraison aujourd'hui, mais je ne l'ai pas
        reçu.
     3. Comment puis-je suivre mon envoi/colis ?

 2. Directe hulp: Ontdek nu onze artikelen!
     1. Mijn pakket werd geleverd, maar ik heb niets gekregen.
     2. Mijn zending/ pakket stond in levering vandaag, maar ik heb het niet
        ontvangen.
     3. Hoe kan ik mijn zending/ pakket opvolgen?

 3. Instant Help: Explore Our Articles Now!
     1. My parcel was delivered, but I haven't received anything.
     2. My shipment/parcel was in delivery today, but I haven't received it.
     3. How can I redirect my parcel to an alternative delivery?


FEATURED PORTALS

GLS Consignee Support

Welcome!
You're a consignee and you need assistance? We're happy to help you out.

Show more portals (2)


SUGGESTED FORMS

 * When will my parcel be delivered? in GLS Consignee Support
   
   Wondering when your parcel will be delivered ? We will guide you and help you
   to find this information.

 * My parcel has been delivered, but I didn't receive it. in GLS Consignee
   Support
   
   My parcel has been delivered, but I didn't receive it.

 * Other questions in GLS Consignee Support
   
   This request type is exclusively for non parcel-related questions. Please
   note that we won't be able to provide any assistance for inquiries related to
   parcels through this request.

 * Delivery Proxy in GLS Consignee Support
   
   Complete the 'Delivery Proxy' form to manage parcel deliveries when not at
   home, including creating new or revoking existing delivery requests. This
   setup is valid for all future deliveries, providing a hassle-free experience.


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