www.paloaltonetworks.com Open in urlscan Pro
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Text Content

Fighting Ursa Luring Targets With Car for Sale
Read More
Identifying a BOLA Vulnerability in Harbor, a Cloud-Native Container Registry
Read More
Scam Attacks Taking Advantage of the Popularity of the Generative AI Wave
Read More

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Palo Alto Networks, Inc.
3000 Tannery Way
Santa Clara, CA 95054, USA


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Contact Us

Email: privacy@paloaltonetworks.com

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Attention: Privacy
Palo Alto Networks, Inc.
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Santa Clara, CA 95054, USA


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Unsubscribe / Opt Out of Marketing Emails
Do Not Sell or Share My Personal Information
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PRIVACY STATEMENT

Effective Date: March 1, 2024

Welcome! We are Palo Alto Networks, Inc. (“Palo Alto Networks”, “Company”, “we”,
“us” or “our”). Our mission is to be the cybersecurity partner of choice,
protecting our digital way of life. We view privacy as an integral part of
delivering on that mission.

This Privacy Statement explains how Palo Alto Networks (including our family of
brands, subsidiaries, and related entities when they specifically reference this
Privacy Statement) collects, uses, discloses, and otherwise processes personal
information (as defined below) in connection with our websites (the “Sites”) and
other websites we own and operate that link to this Privacy Statement, and any
other related content, platform, services, products, and functionality offered
on or through our services (collectively, the “Services”).

This Privacy Statement applies to personal information collected and/or used by
Palo Alto Networks while acting in the capacity of a data controller, as that
term is defined in the European Union’s (EU) General Data Protection Regulation
2016/679, the “EU GDPR” or, where applicable, the “United Kingdom (UK) GDPR” (as
it forms part of the law of England and Wales, Scotland and Northern Ireland by
virtue of section 3 of the UK European Union (Withdrawal) Act 2018), as amended
and supplemented from time to time (together, herein referred to as the “GDPR”),
for the purposes and legal bases set out in further detail below. For example,
when individuals create accounts within our Customer Service Portal and provide
certain personal information (such as name and email address) that is used for
authentication purposes, we act as a data controller. When we provide other
aspects of our Customer support services (such as reviewing files for
troubleshooting), we act as a data processor, or service provider.

This Privacy Statement does not apply to situations where we act as a
“processor” or “service provider” in relation to the data our customers submit,
manage, use, or process through or as part of our Services (“Customer Data”).
For additional information about our data processing activities in our role as a
processor or service provider, please see our DPA and our Trust Center. When
acting as data controllers, our customers are responsible for making their own
disclosures concerning the rights of individuals (e.g., “data subjects” under
the GDPR) with respect to personal information and other information regarding
data collection and use, in accordance with applicable law.


WHAT IS PERSONAL INFORMATION?

When we use the term “personal information” in this Privacy Statement, we mean
information that identifies, relates to, describes, is reasonably capable of
being associated with, or could reasonably be linked, directly or indirectly, to
an individual. The term does not include aggregated or deidentified information
that is maintained in a form that is not reasonably capable of being associated
with or linked to an individual and does not apply to other information that is
excluded from privacy protections under applicable law.

If you are located in the European Economic Area (EEA), the term “personal
Information” used in this Privacy Statement includes all “personal data”, as
defined under the EU GDPR, and any applicable national implementing laws, as
amended from time to time.


OUR COLLECTION OF PERSONAL INFORMATION

At times, we collect personal information automatically when an individual
interacts with our Services, directly from an individual, or about an individual
from other sources and third parties.

Personal Information Collected from You

We may collect the following personal information submitted to us by individuals
through the Services:

 * Contact Information, including first and last name, business email address,
   business postal address, employer, job title, your area of responsibility,
   company name, phone number, your country or region, and communication
   preferences.
 * Inquiry and Communications Information, including information provided in
   custom messages sent through the forms, in chat messages, to our email
   addresses, or via phone. This also includes information provided in order to
   subscribe to any of our newsletters (such as email address) or contact
   information provided on our Services.
 * Account Information, including first and last name, company name, employer,
   job title, business email address, customer ID, user ID (or equivalent unique
   identifier) and password, profile information, affiliations, account
   balances, payment, customer support, return, replacement, subscription, and
   history of product and services obtained, purchased, and considered, and any
   other information you provide to us. Please note we use a third-party
   provider to process payments on our behalf and do not accept payments
   directly through our Services.
 * Audio or Visual Information, including recordings of customer service or
   support calls for quality assurance and internal training purposes, and
   photographs of yourself that you voluntarily consent to provide in connection
   with reviews of and contests, sweepstakes, surveys, webcasts, and events
   involving our Services.
 * LIVEcommunity and Blog Information, including public profile information,
   username, comments and posts, topics you follow, interactions you have with
   other users, comments you post, and any other information you choose to
   provide. If you choose to post comments on the Palo Alto Networks Blog,
   accessible at http://researchcenter.paloaltonetworks.com (the “Blog”), please
   be aware that other users of the blog will see your name, website, and the
   content of your comments, and may interact with you in response to your
   comments.
 * Contest, Sweepstakes, and Survey Information, including information provided
   when you enter a contest or sweepstakes, or information included in any
   questions submitted through surveys or content of any testimonials.
 * Event and Webcast Information, including registration information, call-in
   details, attendee badge information, and business and/or personal contact
   information, such as email, physical address, mobile or telephone number, job
   title, and company name.

Personal Information Automatically Collected

We, and our third-party partners, automatically collect information you provide
to us and information about how you access and use the Services when you visit
our services, read our emails, or otherwise engage with us. We typically collect
this information through a variety of tracking technologies, including (i)
cookies or small data files that are stored on an individual’s computer and (ii)
other, related technologies, such as web beacons, pixels, embedded scripts,
mobile SDKs, location-identifying technologies and logging technologies
(collectively, “tracking technologies”) and we may use third-party partners or
technologies to collect this information. Information we collect automatically
about you may be combined with other personal information we collect directly
from you or receive from other sources.

We, and our third-party partners, use tracking technologies to automatically
collect usage and device information, such as:

 * Information about the computer, tablet, smartphone or other device you use,
   such as your IP address, browser type, Internet service provider, device
   type/model/manufacturer, operating system, date and time stamp, and a unique
   ID that allows us to uniquely identify your browser, mobile device, or your
   account (including, for example, a persistent device identifier or an Ad ID),
   and other such information. We may also work with third-party partners to
   employ technologies, including the application of statistical modeling tools,
   which permit us to recognize and contact you across multiple devices.
 * Information about the way you access and use our services, for example, the
   site from which you came and the site to which you are going when you leave
   our services, how frequently you access the Services, whether you open emails
   or click the links contained in emails, whether you access the services from
   multiple devices, and other browsing behavior and actions you take on the
   Sites. We may also record information you enter when you interact with our
   Services or engage in chat features through our Services.
 * Information about how you use the Services, such as the pages you visit, the
   links you click, the ads you view and click on, videos you watch, and other
   similar actions. We may also use third-party tools to collect information you
   provide to us or information about how you use the Services and may record
   your mouse movements, scrolling, clicks and keystroke activity on the
   Services and other browsing, search or purchasing behavior. These tools may
   also record information you enter when you interact with our Services or
   engage in chat features through our Services.
 * Information about your location, such as general geographic location that we
   or our third-party providers may derive from your IP address.
 * Analytics information. We may collect analytics data or use third-party
   analytics tools such as Google Analytics to help us measure traffic and usage
   trends for the services and to understand more about the demographics of our
   users. You can learn more about Google’s practices at
   http://www.google.com/policies/privacy/partners and view its opt-out options
   at https://tools.google.com/dlpage/gaoptout.

All of the information collected automatically through these tools allows us to
improve your customer experience. For example, we may use this information to
enhance and personalize your user experience, to monitor and improve our Sites
and Services, and to improve the effectiveness of our Services, offers,
advertising, communications, features such as live and automated chat and
customer service. We may also use this data collected through tracking
technologies to: (a) remember information so that you will not have to re-enter
it during your visit or the next time you visit the site; (b) provide custom,
personalized content and information, including targeted content and
advertising; (c) identify you across multiple devices; (d) provide and monitor
the effectiveness of our services; (e) monitor aggregate metrics such as total
number of visitors, traffic, usage, and demographic patterns on our website; (f)
diagnose or fix technology problems; and (g) otherwise to plan for and enhance
our services.

If you would prefer not to accept cookies, most browsers will allow you to: (i)
change your browser settings to notify you when you receive a cookie, which lets
you choose whether or not to accept it; (ii) disable existing cookies; or (iii)
set your browser to automatically reject cookies; however, doing so may
negatively impact your experience using the services, as some features and
services may not work properly. You may also set your email options to prevent
the automatic downloading of images that may contain technologies that would
allow us to know whether you have accessed our email and performed certain
functions with it.

We and our third-party partners may also use cookies and tracking technologies
for advertising purposes.

For more information about these practices and your choices regarding cookies,
please see our Cookie Notice. To opt-out of targeted advertising cookies, click
on the link to “Do Not Sell or Share My Personal Information” in the website
footer to adjust your targeting cookie preferences.

Personal Information from Third Parties

We obtain personal information from third parties, which we may combine with
personal information we collect automatically or directly from an individual.

We may receive the same categories of personal information as described above
from the following third parties:

 * Our Customers, and Other Users or Individuals who Interact with our Services:
   We may receive your information from our customers, such as Customer Data,
   and other users or other individuals who interact with our Services. This
   includes any information collected by Palo Alto Networks when you or your
   organization contact us for support related to your organization’s use of our
   products, services, or events. In such instances, we will also collect
   information about the reason for the inquiry and any other information
   provided to us.
 * Your Employer / Company: If you interact with our Services through your
   employer or company, we may receive your information from your employer or
   company, including another representative of your employer or company.
 * Business Partners: We may receive your information from our business
   partners.
 * Social Media: When an individual interacts with our Services through various
   social media networks, such as when someone “Likes” us on Facebook or follows
   us or shares our content on Google, Facebook, Twitter, or other social
   networks, we may receive some information about individuals that they permit
   the social network to share with third parties. The data we receive is
   dependent upon an individual’s privacy settings with the social network, and
   including, but not limited to, your profile information, profile picture,
   gender, username, user ID associated with your social media account, age
   range, language, country, and any other information you permit the social
   network to share with third parties. Individuals should always review and, if
   necessary, adjust their privacy settings on third-party websites and social
   media networks and services before sharing information and/or linking or
   connecting them to other services.
 * Service Providers: Our service providers that perform services on our behalf,
   such as survey and marketing providers and payment processors, collect
   personal information and often share some or all of this information with us.
 * Information Providers: We may from time to time obtain information from
   third-party information providers to correct or supplement personal
   information we collect. For example, we may obtain updated contact
   information from third-party information providers to reconnect with an
   individual.
 * Other Sources: We may also collect Personal Information about individuals
   that we do not otherwise have from, for example, publicly available sources,
   third-party data providers, brand partnerships, or through transactions such
   as mergers and acquisitions.


OUR USE OF PERSONAL INFORMATION

We may use personal information we collect to:

 * Provide, deliver, and analyze the Services you have requested, provide you
   with information related to the Services or that you have otherwise
   requested, and process transactions, including providing you with a white
   paper or an online product demonstration you have requested;
 * Manage our organization and its day-to-day business operations;
 * Verify your identity and authorization to use our Services, when you contact
   us or access our Services;
 * Create and manage user accounts;
 * Allow you to activate and access apps on our Cloud Services Portal;
 * Register you for and provide you access to events and webcasts;
 * Communicate with individuals, including via email, social media, our online
   live chat or automated chat, and/or telephone calls;
 * Request individuals to complete surveys about our organization, organizations
   we partner with, and the Services;
 * For marketing and advertising purposes, including to offer you through email,
   direct mail, or phone information and updates on products or services we
   think that you may be interested in (where applicable, we may send you
   marketing messages if we have your consent);
 * Administer, improve and personalize our Services, including by confirming
   their relevant customer or user information when they return to our Services;
 * Accept, record, and adjust your payments for our Services, including through
   our third party processors;
 * Facilitate customer relationships through benefits and services, including
   customer support for our customers and our customers’ end users;
 * Identify and analyze how individuals use our Services;
 * Conduct research and analytics on our customer and user base and our
   Services;
 * Improve and customize our Services to address the needs and interests of our
   user base and other individuals we interact with;
 * Test, enhance, update and monitor the Services, or diagnose or fix problems
   related to our Services;
 * Help maintain the safety, security and integrity of our property and
   Services, technology assets, and business;
 * To enforce our Terms of Use, to resolve disputes, to carry out our
   obligations and enforce our rights, and to protect our business interests and
   the interests and rights of third parties;
 * Prevent, investigate, or provide notice of fraud or unlawful or criminal
   activity;
 * Comply with contractual and legal obligations and requirements;
 * To fulfill any other purpose for which you provide personal information; and
 * For any other lawful purpose, or other purpose to which you consent.

Where you choose to contact us, we may need additional information to fulfill
the request or respond to inquiries. We may provide you with additional
privacy-related information where the scope of the inquiry/request and/or
personal information we require fall outside the scope of this Privacy
Statement. In that case, the additional privacy notice will govern how we may
process the information provided at that time.


OUR DISCLOSURE OF PERSONAL INFORMATION

We may share, transmit, disclose, grant access to, make available, and provide
personal information with and to third parties, as follows:

 * Palo Alto Networks Companies: We may share personal information with other
   companies owned or controlled by Palo Alto Networks, and other companies
   owned by or under common ownership as Palo Alto Networks, which also includes
   our subsidiaries (i.e., any organization we own or control) or our ultimate
   holding company (i.e., any organization that owns or controls us) and any
   subsidiaries it owns, particularly when we collaborate in providing the
   Services.
 * Customers: As mentioned above, when our customers use our Services, we may
   share Customer Data with our customers which may include your information.
 * Other LIVEcommunity and Blog Users: If you participate in any of our online
   communities or purchase goods or services via our Services, we may disclose
   your public profile information to other online community members, as well as
   any other information you choose to provide or make public.
 * Contests, Sweepstakes, and Survey Providers: We share personal information
   with third parties who assist us in delivering our contests, sweepstakes, or
   survey offerings and processing the responses.
 * Marketing Providers: We coordinate and share personal information with our
   marketing providers in order to communicate with individuals about the
   Services we make available.
 * Customer Service and Communication Providers: We share personal information
   with third parties who assist us in providing our customer services and
   facilitating our communications with individuals that submit inquiries.
 * Other Service Providers: In addition to the third parties identified above,
   we engage other third-party service providers that perform business or
   operational services for us or on our behalf, such as website hosting,
   infrastructure provisioning, IT services, analytics services, chat
   functionality services, employment application-related services, payment
   processing services, and administrative services.
 * Ad Networks and Advertising Partners: We work with third-party ad networks
   and advertising partners to deliver advertising and personalized content on
   our Services, on other websites and services, and across other devices. These
   parties may collect information directly from a browser or device when an
   individual visits our Services through cookies or other data collection
   technologies. This information is used to provide and inform targeted
   advertising, as well as to provide advertising-related services such as
   reporting, attribution, analytics, and market research. Please see our Cookie
   Notice for more information.
 * Business Partners: We enter into certain select marketing relationships with
   advertisers and other companies that provide products or services that we
   believe may be of interest to users of the Services. We will share personal
   information, or any information collected through the Services with those
   marketing partners in order to help them send you information that we believe
   will be of interest to you.
 * Your Employer / Company: If you interact with our Services through your
   employer or company, we may disclose your information to your employer or
   company, including another representative of your employer or company.
 * Business Transaction or Reorganization: We may take part in or be involved
   with a corporate business transaction, such as a merger, acquisition, joint
   venture, or financing or sale of company assets. We may disclose personal
   information to a third party during negotiation of, in connection with or as
   an asset in such a corporate business transaction. Personal information may
   also be disclosed in the event of insolvency, bankruptcy, or receivership.
 * Legal Obligations and Rights: We may disclose personal information to third
   parties, such as legal advisors and law enforcement:
   * in connection with the establishment, exercise, or defense of legal claims;
   * to comply with laws or to respond to lawful requests and legal process;
   * to protect our rights and property and the rights and property of others,
     including to enforce our agreements and policies;
   * to detect, suppress, or prevent fraud;
   * to protect the health and safety of us and others; or
   * as otherwise required by applicable law.
 * With Your Consent: We may disclose personal information about an individual
   to certain other third parties or publicly with their consent or direction.
   For example, with an individual’s consent or direction, we may post their
   testimonial on our Sites or service-related publications.


LEGAL BASES FOR PROCESSING

Under the GDPR, we process your personal information as follows:

 * When it is necessary for the performance of a contract to which you are
   party, or to take steps at your request prior to agreeing a contract: This
   applies to any processing where you sign a contract with us, for example when
   you become our customer, participate in our affiliate or premium partner
   program, or deliver services to us as a vendor or contractor. This may also
   include our Terms of Use.
 * We have a legitimate interest where such interest is not overridden by your
   interests or fundamental rights and freedoms. This includes, but is not
   limited to, the following processing activities:
   * When we communicate: To respond to your inquiries and, on some occasions,
     keep records in case of complaints or legal claims.
   * When you use our Services: When you access and use our Services (for
     example, LIVEcommunity), we process technical and analytics data to see if
     and how our Services can be improved, so that we can offer you a better
     user experience in the future.
   * Global Suppression List: To avoid contacting you again if you have
     withdrawn your consent to our marketing-related activities.
   * Marketing to existing customers (apart from scenarios where you have
     consented to marketing): To find, customize, and offer products and
     services we hope you find useful and relevant, i.e., provide you with
     excellent customer service.
   * Sharing personal information with other parties: To run our business
     efficiently and securely.
 * Your consent: Wherever you consent to the processing, for example when you
   sign up for our newsletters or events, request a demo, free trial or a
   download, or submit a survey. Here, your consent is implied, meaning that you
   consent by submitting a particular form to us. We also rely on your consent
   for using cookies and other technologies on our website when you explicitly
   agree to these. Note that your default setting depends on your location
   (country), as the rules for using such technologies vary across
   jurisdictions.
 * We are subject to a legal obligation: For any processing where we need to
   comply with laws and regulations related to bookkeeping, accounting,
   taxation, employment, and other business activities (e.g., a legal
   requirement to maintain certain business records for a set amount of time).


CONTROL OVER YOUR INFORMATION

You may control your information in the following ways:

 * Access to Your Device Information. Your device may have controls that
   determine what information we and other websites collect, usually via a
   “Settings” menu on your device. For instance, you can withdraw permission for
   Services to access your network devices and geolocation and to integrate with
   your other applications.
 * Email Communications Preferences. You can stop receiving promotional email
   communications from us by clicking on the “unsubscribe” link provided in such
   communications. You may not opt-out of Services-related communications (e.g.,
   account verification, transactional communications, changes/updates to
   features of the Services, technical and security notices).
 * Push Notifications. You can stop receiving push notifications from us by
   changing your preferences via your device’s Settings menu.
 * Modifying or Deleting Your Information. If you have any questions about
   reviewing, modifying, or deleting your information, you can contact us
   directly at privacy@paloaltonetworks.com. We may not be able to modify or
   delete your information in all circumstances.


REGION-SPECIFIC DISCLOSURES

We may choose or be required by law to provide different or additional
information relating to the processing of personal information (as defined
below) about residents of certain countries, regions, or states. Please refer
below for additional information that may be applicable to you:

 * California, Colorado, Connecticut, Utah, and Virginia: If you are a resident
   of California, Colorado, Connecticut, Utah, or Virginia in the U.S., please
   see our Additional U.S. State Privacy Disclosures below for additional
   privacy information.
 * Nevada: If you are a resident of the State of Nevada, Chapter 603A of the
   Nevada Revised Statutes permits a Nevada resident to opt out of future sales
   of certain covered information that a website operator has collected or will
   collect about the resident. Although we do not currently sell covered
   information, please contact us at privacy@paloaltonetworks.com with the
   subject line “Nevada Opt Out Request” to submit such a request.


YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

In accordance with applicable privacy law, you may have the following rights in
respect of your personal information:

 * Right of access. You have the right to obtain:
   * confirmation of whether, and where, we are processing your personal
     information;
   * information about the categories of personal information we are processing,
     the purposes for which we process your personal information, and
     information as to how we determine applicable retention periods;
   * information about the categories of recipients with whom we may share your
     personal information; and
   * a copy of the personal information we hold about you.
 * Right of portability. You have the right, in certain circumstances, to
   receive a copy of the personal information you have provided to us in a
   structured, commonly used, machine-readable format that supports re-use, or
   to request the transfer of your personal information to another person.
 * Right to rectification. You have the right to obtain rectification of any
   inaccurate or incomplete personal information we hold about you without undue
   delay.
 * Right to erasure. You have the right, in some circumstances, to require us to
   erase your personal information without undue delay if the continued
   processing of that personal information is not justified.
 * Right to restriction. You have the right, in some circumstances, to require
   us to limit the purposes for which we process your personal information if
   the continued processing of the personal information in this way is not
   justified, such as where the accuracy of the personal information is
   contested by you.
 * Right to withdraw consent. If you have provided consent for the processing of
   your personal information, you have the right to withdraw your consent. If
   you withdraw your consent, this will not affect the lawfulness of our use of
   your personal information before your withdrawal.

Under the GDPR, you also have the right to object to any processing based on our
legitimate interests where there are grounds relating to your particular
situation. There may be compelling reasons for continuing to process your
personal information, and we will assess and inform you if that is the case. You
can object to marketing activities for any reason.

You also have the right to lodge a complaint with your local data protection
authority. Information about how to contact your local data protection authority
is available here. If you are based in the UK or Switzerland, your local data
protection authorities are the UK Information Commissioner's Office
(https://ico.org.uk/global/contact-us/) and the Swiss Federal Data Protection
and Information Commissioner
(https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html), respectively.

If you wish to exercise any of these rights, please visit via our Individual
Rights Form or contact us using one of the methods listed here. Due to the
confidential nature of data processing, we reserve the right to verify your
identity when exercising any of the above rights.


DATA RETENTION

We store the personal information we collect about you for no longer than
necessary for the purposes set out in this Privacy Statement, and in accordance
with our legal obligations and legitimate business interests. If your personal
information is subject to the EU GDPR or UK GDPR, the criteria used to determine
the period for which personal data about you will be retained varies depending
on the legal basis under which we process the personal data:

 * Contract. Where we are processing personal data based on contract, we
   generally will retain your personal data for the duration of the contract
   plus some additional limited period of time that is necessary to comply with
   law or that represents the statute of limitations for legal claims that could
   arise from our contractual relationship.
 * Legitimate Interests. Where we are processing personal data based on our
   legitimate interests, we generally will retain such information for a
   reasonable period of time based on the particular interest, taking into
   account your fundamental interests and your rights and freedoms.
 * Consent. Where we are processing personal data based on your consent, we
   generally will retain your personal data until you withdraw your consent, or
   otherwise for the period of time necessary to fulfill the underlying
   agreement with you or provide you with the applicable service for which we
   process that personal data.
 * Legal Obligation. Where we are processing personal data based on a legal
   obligation, we generally will retain your personal data for the period of
   time necessary to fulfill the legal obligation.
 * Legal Claim. We may need to apply a “legal hold” that retains information
   beyond our typical retention period where we face threat of legal claim or
   intent to establish a claim. In that case, we will retain the information
   until the hold is removed, which typically means the claim or threat of claim
   has been resolved.

We also consider the volume, nature, and sensitivity of your personal data, as
well as any potential risk of harm from unauthorized use or disclosure of that
personal data.


STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

Security. We implement appropriate technical and organizational measures to
protect your personal information against accidental or unlawful access,
destruction, loss, change, or damage. We will never contact you requesting your
account ID, password, credit or debit card information or national
identification numbers. Please note that email sent over the Internet may not be
secure and should not be used to communicate confidential and/or sensitive
personal information to us. Therefore, we cannot guarantee the confidentiality
or security of any information you send to us over the Internet when using
email.

International Transfers of Your Personal Information. The personal information
we collect may be transferred to and stored in countries outside of the
jurisdiction you are in to locations where we and our third-party service
providers have operations, including in the United States of America. For
example, if you are accessing our Services from the EEA, UK or Switzerland, your
personal information may be processed outside of the EEA, the UK and
Switzerland, respectively.

In the event of such a transfer, we ensure that: (i) the personal information is
transferred to countries recognised as offering an adequate level of protection;
or (ii) the transfer is made pursuant to appropriate safeguards, such as
standard contractual clauses adopted by the European Commission. If you wish to
inquire further about these safeguards used, please contact us or visit our
Trust Center.

DATA PRIVACY FRAMEWORK STATEMENT

Palo Alto Networks, Inc. complies with the EU-U.S. Data Privacy Framework
(EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data
Privacy Framework (Swiss-U.S. DPF), (collectively the “Data Privacy Framework”
or “DPF”), as set forth by the U.S. Department of Commerce, regarding the
transfers of non-HR personal data from the European Union, the United Kingdom
(and Gibraltar), and Switzerland, in accordance with the transfer requirements
under applicable data protection laws, including the EU General Data Protection
Regulation (“GDPR”). Palo Alto Networks has certified to the U.S. Department of
Commerce that it adheres to the DPF Principles of notice, choice, accountability
for onward transfer, security, data integrity and purpose limitation, access,
and recourse, enforcement, and liability with respect to all personal data
received from the EU, UK, or Switzerland in reliance on the DPF.

If there is any conflict between the terms in this statement and the DPF
Principles, the DPF Principles shall govern. To learn more about the DPF
program, and to view Palo Alto Networks’ certification, please visit
https://www.dataprivacyframework.gov/. The U.S. subsidiaries of Palo Alto
Networks that adhere to the DPF Principles are listed in our self-certification
listing. Palo Alto Networks is subject to the investigatory and enforcement
powers of the U.S. Federal Trade Commission (FTC) with regard to its compliance
with the DPF Program.

Purposes of Data Processing

Palo Alto Networks may act as a data processor or a data controller when
processing non-HR personal data transferred from the European Economic Area to
the United States of America, depending on the product(s) or service(s) being
provided. The types of non-HR data Palo Alto Networks collect and process varies
depending on the business relationship, the product or service being provided,
customers’ preferences, contractual requirements with customers, and the
legitimate interests, including marketing, security, billing, transaction
processing, product support, and relationship management, as set forth in the
Privacy Statement, Privacy & Product Datasheets, and Customer Data Processing
Agreement (DPA).

Notice. At the time of data collection, or as soon as practicable thereafter,
including via our Customer Data Processing Agreement (DPA), Palo Alto Networks
notifies data subjects about its data practices regarding personal data,
including the types of personal data it collects about them, the purposes for
which it collects and uses such personal data, the types of third parties to
which it discloses such personal data and the purposes for which it does so, the
rights of data subjects to access their personal data, and the choices and means
that Palo Alto Networks offers for limiting its use and disclosure of such
personal data.

Choice. Palo Alto Networks offers individuals the opportunity to opt-out of
personal data, or opt-in for sensitive data being: (i) disclosed to a third
party (other than to Palo Alto Networks service providers under contract or
pursuant to lawful request as set forth below), or (ii) used for a purpose
materially different from the purpose for which it was originally collected or
subsequently authorized by you if such circumstances arise. Where personal data
is processed on behalf of a Customer, we will work with that Customer to comply
with any individual’s choices for limiting use or disclosure of personal data,
in accordance with the Customer’s instructions.

Access. Individuals whose personal data may be processed by Palo Alto Networks
are entitled to obtain confirmation of whether such personal data is being
processed, access the information held, and ask us to correct, amend, or delete
that information where it is inaccurate or has been processed in violation of
the laws. Where Palo Alto Network processes personal data on behalf of a
Customer and receives individual requests regarding the personal data use or
disclosure relating to the Customer, Palo Alto Networks will work with the
Customer to comply with such requests in accordance with applicable law and our
obligations under the DPF. If requested to remove data, we will respond within a
reasonable timeframe.

Accountability for Onward Transfers (Transfer to Third Parties). Palo Alto
Networks may transfer personal data to certain third parties (including as
described in our Customer Data Processing Agreement (DPA) and Subprocessors
List). Where we transfer personal data to a third party, we take reasonable and
appropriate steps to ensure the third party processes personal data for limited
and specified purposes and in a manner consistent with our DPF obligations.
Where the transfer is to a third-party agent acting on our behalf, we may be
liable if such third parties fail to meet those obligations.

Security. Palo Alto Networks takes reasonable and appropriate measures to
protect personal data from loss, misuse and unauthorized access, disclosure,
alteration and destruction. We take into account the risks involved in the
processing and the nature of the personal data when we implement appropriate
technical and organizational procedures to help safeguard and secure personal
data from such risks.

Data Integrity and Purpose Limitation. Palo Alto Networks will retain personal
data for a reasonable period of time necessary to comply with applicable law, in
accordance with our document retention practice, and in a manner that is
compatible with and relevant to the purposes for which it was collected or
authorized by individuals. To the extent necessary for those purposes, we will
take reasonable steps to ensure that personal data is accurate, complete,
current and reliable for its intended use.

Lawful Requests. We may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or
law enforcement requirements. Palo Alto Networks will only disclose such
personal data in accordance with our government and law enforcement agency
request handling process.

Enforcement and Dispute Resolution. Palo Alto Networks has established internal
mechanisms to verify our ongoing adherence to the Principles and is committed to
resolving complaints about our collection or use of your personal data. If you
have a question or complaint related to Palo Alto Networks’ participation in the
DPF, we encourage you to first contact us via our DSAR form or at the Privacy
Team at privacy@paloaltonetworks.com. Please note, to pursue your rights under
the DPF, your complaint must concern personal data received from the EU, UK, or
Switzerland in reliance on the DPF, which excludes any personal data transferred
under the Standard Contractual Clauses (SCCs), any approved derogation from the
EU Directive, or other non-DPF data transfer mechanisms.

Palo Alto Networks has further committed to refer unresolved privacy complaints
under the DPF Principles to a U.S.- based, independent dispute resolution
mechanism, the Data Privacy Framework Services Program operated by the Better
Business Bureau (BBB) National Programs. If you do not receive timely or
satisfactory acknowledgment of your complaint, please visit
https://bbbprograms.org/dpf-complaints for more information about how to file a
complaint. This service is provided at no cost to you.

If neither Palo Alto Networks nor its dispute resolution provider is able to
resolve your DPF complaint, you may be entitled, under certain conditions, to
invoke binding arbitration through the Data Privacy Framework Panel.

Federal Trade Commission (FTC). Palo Alto Networks is subject to the
investigatory and enforcement powers of the Federal Trade Commission. In certain
situations, Palo Alto Networks may be required to disclose personal data in
response to lawful requests by public authorities, including to meet national
security or law enforcement requirements.

If you have a question or complaint regarding personal data processed under the
DPF, please contact Palo Alto Networks at:

Attention: Chief Privacy Officer
3000 Tannery Way
Santa Clara California 95054
United States Of America
Email: privacy@paloaltonetworks.com
Telephone: (408) 753-4000


DPF-certified organizations must respond within 45 days of receiving a
complaint.


CHILDREN’S PERSONAL INFORMATION

Our Services are not directed to, and we do not intend to, or knowingly, collect
or solicit personal information from children under the age of 16. If an
individual is under the age of 16, they should not use our Services or otherwise
provide us with any personal information either directly or by other means. If a
child under the age of 16 has provided personal information to us, we encourage
the child’s parent or guardian to contact us to request that we remove the
personal information from our systems. If we learn that any personal information
we collect has been provided by a child under the age of 16, we will promptly
delete that personal information.


LINKS TO THIRD-PARTY WEBSITES OR SERVICES

Our Services may include links to third-party websites, plug-ins, and
applications. Except where we post, link to or expressly adopt or refer to this
Privacy Statement, this Privacy Statement does not apply to, and we are not
responsible for, any personal information practices of third-party websites and
online services or the practices of other third parties. To learn about the
personal information practices of third parties, please visit their respective
privacy notices.


UPDATES TO THIS PRIVACY STATEMENT

We will update this Privacy Statement from time to time. When we make changes to
this Privacy Statement, we will change the date at the beginning of this Privacy
Statement. If we make material changes to this Privacy Statement, we will notify
individuals by email to their registered email address, by prominent posting on
our Services, or through other appropriate communication channels. All changes
shall be effective from the date of publication unless otherwise provided.


CONTACT US

If you have any questions or requests in connection with this Privacy Statement
or other privacy-related matters, please send an email to
privacy@paloaltonetworks.com.

Alternatively, inquiries sent by mail may be addressed to:

Attention: Privacy
Palo Alto Networks, Inc.
3000 Tannery Way
Santa Clara, CA 95054


ADDITIONAL U.S. STATE PRIVACY DISCLOSURES


SCOPE OF NOTICE

For residents of the States of California, Colorado, Connecticut, Utah, and
Virginia: These Additional U.S. State Privacy Disclosures (“U.S. Disclosures”)
supplement the information contained in our Privacy Statement by providing
additional information about our personal information processing practices
relating to individual residents of these States. For a detailed description of
how we collect, use, disclose, and otherwise process personal information in
connection with our services, please visit our Privacy Statement. Unless
otherwise expressly stated, all terms defined in our Privacy Statement retain
the same meaning in these U.S. Disclosures.

For the purposes of these U.S. Disclosures, personal information does not
include publicly available information or deidentified, aggregated or anonymized
information that is maintained in a form that is not capable of being associated
with or linked to you.

When we use the term “personal information” in these U.S. Disclosures, we mean
information that identifies, relates to, describes, is reasonably capable of
being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or household.


COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information from and about consumers for a variety of
purposes. To learn more about the types of personal information we collect, the
sources from which we collect or receive personal information, and the purposes
for which we use this information, please refer to the “Our Collection of
Personal Information” and “Our Use of Personal Information” sections of our
Privacy Statement.

In the last 12 months, we have collected the following categories of personal
information:

 * Identifiers, such as your username and email address;
 * California Customer Records (Cal. Civ. Code § 1798.80(e)), such as your
   log-in credentials and phone number;
 * Commercial Information, such as products and services purchased, obtained, or
   considered, or other purchasing or consuming histories or tendencies;
 * Internet/Network Information, such as device information, logs and analytics
   data;
 * Geolocation Data, such as your approximate location based upon your IP
   address;
 * Sensory Information, such as recordings of any phone or video calls between
   you and Palo Alto Networks;
 * Professional/Employment Information, such as job title and company;
 * Other Personal Information, including information you submit into the
   feedback forms and any communications between you and Palo Alto Networks,
   including the content of any messages in our live or automated online chat
   functionality, as well as information we receive from social networking
   sites; and
 * Inferences, such as information generated from your use of the Services
   reflecting user or customer predictions about your interests and preferences,
   characteristics, predispositions, behaviors, and attitudes.

We collect this information from a variety of sources, including: directly from
you, from your employer or organization, from our customers and other users,
from our business partners and affiliates, from your browser or device when you
use our Services, or from third parties that you permit to share information
with us. Please see the Our Collection of Personal Information section of the
Privacy Statement for more information about the sources of personal information
we collect.


DISCLOSURE OF PERSONAL INFORMATION

We share personal information with third parties for business purposes. While we
generally do not engage in the sale of personal information for monetary or
other valuable consideration that we obtain from you via our Sites, there may be
limited circumstances where we “share” personal information with third parties
in a way that may be considered a “sale” under the CCPA or other similar laws
(e.g., for cross-context behavioral advertising purposes where no money is
exchanged). As explained in the “Do Not Sell or Share my Personal Information”
section of this CA Notice, you may opt out of such disclosures of your personal
information.

The categories of third parties to whom we sell or disclose your personal
information for a business purpose may include: (i) other brands and affiliates
in our family of companies; (ii) our service providers and advisors; (iii)
marketing and strategic partners; (iv) analytics providers; and (v) social
networks.

In the previous 12 months, we have disclosed or sold all of the categories of
personal information we collect, as explained in the “Collection and Use of
Personal Information” section of these U.S. Disclosures, to third parties for a
business purpose.


SENSITIVE INFORMATION

In the last 12 months, we have collected the following categories of sensitive
personal information:

 * Account log-in or credentials in combination with any required security or
   access code, password, or credentials allowing access to your Palo Alto
   Networks account.
   Palo Alto Networks uses or discloses sensitive personal information for the
   following purposes, where such use or disclosure is necessary and
   proportionate for those purposes: for performing services you have requested,
   operation of our website, for detecting security incidents, fraud and other
   illegal actions, to perform services on behalf of the business (where the
   sensitive information is reasonably necessary and proportionate for this
   purpose).

YOUR PRIVACY RIGHTS

As a resident of certain states, you may be able to exercise the following
rights in relation to the personal information that we have collected about you
(subject to certain limitations at law):

The Right to Know

You have the right to confirm whether we are processing personal information
about you, including:

 * The categories of personal information we have collected about you;
 * The categories of sources of the personal information;
 * The categories of personal information that we have disclosed to third
   parties for a business purpose, and the categories of recipients to whom this
   information was disclosed;
 * The categories of personal information we have sold about you (if any), and
   the categories of third parties to whom the information was sold;
 * The business or commercial purposes for collecting or, if applicable, selling
   the personal information; and
 * The categories of personal information shared for cross-context behavioral
   advertising purposes (if any), and the categories of recipients to whom the
   personal information were disclosed for those purposes.

The Right to Access

Right to access the personal information collected by a business about you, in a
portable and usable format.

The Right to Request Deletion

You have the right to request the deletion of personal information we have
collected from you, subject to certain exceptions.

The Right to Opt Out of the Sale or Sharing of Personal Information

You have the right to direct us not to sell personal information we have
collected about you to third parties now or in the future, or “share” your
personal information to third parties for cross-context behavioral advertising
purposes.


If you are under the age of 16, you have the right to opt in, or to have a
parent or guardian opt in on your behalf, to such sales.

The Right to Correct / Rectification

You have the right to correct / rectify inaccuracies in your personal
information, taking into account the information's nature and processing
purpose.

“Shine the Light”

California residents who have an established business relationship with us have
rights to know how their information is disclosed to third parties for their
direct marketing purposes under California’s “Shine the Light” law (Civ. Code
§1798.83).

The Right to Appeal

In the event that we decline to take action on a request exercising one of your
rights set forth above, you have the right to appeal our decision.

 * Colorado Residents: If your appeal is denied, you may contact the Colorado
   Attorney General to address your concerns here.
 * Connecticut Residents: If your appeal is denied, you may contact the
   Connecticut Attorney General to submit a complaint here.
 * Virginia Residents: If your appeal is denied, you may contact the Virginia
   Attorney General to submit a complaint here.


Depending on your state of residency, you may also have the right to not receive
retaliatory or discriminatory treatment in connection with a request to exercise
the above rights. However, the exercise of the rights described above may result
in a different price, rate or quality level of product or service where that
difference is reasonably related to the impact the right has on our relationship
or is otherwise permitted by law.

Please note, we do not engage in profiling in furtherance of decisions that
produce legal or similarly significant effects concerning a consumer.


HOW TO EXERCISE YOUR CONSUMER RIGHTS

To Exercise Your Right to Access, Right to Know, Right to Deletion, or Right to
Correction of Your Personal Information

To exercise your Right to Access, Right to Know, your Right to Deletion, or your
Right to Opt-out of the Sale of Your Personal Information, please submit a
request by either:

 * Completing our Individual Rights Form, or
 * Emailing us at dsar@paloaltonetworks.com with the subject line, “Consumer
   Rights Request”

Before processing your request, we will need to verify your identity and confirm
you are a resident of California, Colorado, Connecticut, Utah, or Virginia. In
order to verify your identity, we will generally either require the successful
authentication of your account, or the matching of sufficient information you
provide us to the information we maintain about you in our systems. This process
may require us to request additional personal information from you, including,
but not limited to, your first name, last name, email address, phone number,
state/province of residence, and/or country. During verification, we will only
request the minimum personal information necessary to correctly identify you for
the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights
described above, particularly where we are unable to verify your identity or
locate your information in our systems. If we are unable to comply with all or a
portion of your request, we will explain the reasons for declining to comply
with your request.

You also may exercise your right to opt-out the sale of your personal
information to third parties, or your right to opt-out of “sharing” your
personal information with third parties for cross-context behavioral
advertising, now or in the future. You do not need to create an account with us
to exercise your Right to Opt-Out. However, we may ask you to provide additional
personal information so that we can properly identify you to track compliance
with your opt-out request. We will only use personal information provided in an
opt-out request to review and comply with the request. If you choose not to
provide this information, we may only be able to process your request to the
extent we are able to identify you in our data systems. Learn more about your
rights regarding sharing of your personal information via cookies and automated
technologies, below under the DO NOT SELL OR SHARE MY PERSONAL INFORMATION
section below and in our Cookie Notice.

To Exercise Your “Shine the Light” Rights

The California Shine the Light Law permits you the right to opt out of the
disclosure of personal information to third parties for their direct marketing
purposes during the immediately preceding calendar year.

To opt out of having your information shared under Shine the Light, you may
submit a request by visiting the “Unsubscribe” tab at
https://start.paloaltonetworks.com/preference-center-subscribe.html or email us
at unsubscribe@paloaltonetworks.com to be added to our suppression list.

CCPA Requests Report

We are committed to helping our users exercise their rights under the CCPA. In
accordance with the CPRA requirements, we have published the following metrics.
For the previous calendar year (2023), Palo Alto Networks received and responded
to California consumer requests as set forth in the table below. For more
information regarding our privacy practices, review this Privacy Statement, and
to exercise your privacy choices and rights, visit our Individual Rights Form,
as further explained below.

 * Requests to know
   * Requests Received: 3
   * Responses to Requests (reflects our attempts to process requests, even if
     ultimately denied): 3
   * Compiled (In whole or in part) (to extent we hold any non-exempt data): 0
   * Denied* (which means we have no data to report): 3
   * Mean Number of Days Substantively Responded To: 7
   
   
 * Requests to delete
   * Requests Received: 0
   * Responses to Requests (reflects our attempts to process requests, even if
     ultimately denied): 0
   * Compiled (In whole or in part) (to extent we hold any non-exempt data): 0
   * Denied* (which means we have no data to report): 0
   * Mean Number of Days Substantively Responded To: N/A
   
 * Requests to opt-out
   * Requests Received: 0
   * Responses to Requests (reflects our attempts to process requests, even if
     ultimately denied): 0
   * Compiled (In whole or in part) (to extent we hold any non-exempt data): 0
   * Denied* (which means we have no data to report): 0
   * Mean Number of Days Substantively Responded To: N/A


DO NOT SELL OR SHARE MY PERSONAL INFORMATION

We respect your right to opt out of the sale of your personal information to
third parties. While we generally do not engage in the sale of personal
information that we obtain from you via our Sites, there may be limited
circumstances where we “share” personal information with third parties with
third parties for cross-context behavioral advertising. This may be considered a
“sale” under the CCPA or other similar laws. Specifically, this sharing occurs
when we permit certain third party advertising networks, social media companies,
and similar businesses to collect and process your personal information
(including preferences, commercial information and internet, network, and device
information) directly from your browser or device through cookies or tracking
technologies in use when you visit or interact with our Sites. As further
discussed in our Cookie Notice, these third parties then process your personal
information to provide you with relevant ads on our behalf, measure and analyze
our ad campaigns, detect and report fraud to promote the security of our
Services, and perform similar processing purposes, subject to the third parties’
privacy policies.

To opt out of cookies and tracking technologies on our Sites, please visit our
homepage’s cookie banner and open the “Manage My Cookies” link to visit the
“Privacy Preference Center” where you can select your preferences and opt out of
our use of cookie and tracking information.

To learn more about online advertising and other tracking technologies and what
choices you have regarding their use, you may opt out of certain interest-based
advertising, across our Sites and other websites on the Internet, by using the
following resources:

(i) You may opt-out of tracking and receiving tailored advertisements on your
mobile device by some mobile advertising companies and other similar entities by
downloading the App Choices app at www.aboutads.info/appchoices or use the DAA’s
CCPA App-based Opt-Out Tool.

(ii) You may opt-out of receiving permissible targeted advertisements by using
the NAI Opt-out tool available at optout.networkadvertising.org or visiting
About Ads.

Please note that we do not maintain or control any third party opt-out
mechanisms and are not responsible for their operation.

Authorized Agents

In certain circumstances, you are permitted to use an authorized agent (as that
term is defined by the CCPA) to submit requests on your behalf through the
designated methods set forth in these U.S. Disclosures where we can verify the
authorized agent’s authority to act on your behalf.

For requests to know or delete personal information, we require the following
for verification purposes:

 1. a valid power of attorney; or
 2. sufficient evidence to show that you have:
    1. provided the authorized agent signed permission to act on your behalf;
       and
    2. verified your own identity directly with us pursuant to the instructions
       set forth in these U.S. Disclosures; or directly confirmed with us that
       you provided the authorized agent permission to submit the request on
       your behalf.

For requests to opt-out of personal information “sales”, we require a signed
permission demonstrating your authorized agent has been authorized by you to act
on your behalf.

Minors Under 16

We do not sell the personal information and do not have actual knowledge that we
sell the personal information of minors under 16 years of age. Please contact us
at privacy@paloaltonetworks.com to inform us if you, or your minor child, are
under the age of 16.

If you wish to submit a privacy request on behalf of your minor child in
accordance with applicable jurisdictional laws, you must provide sufficient
information to allow us to reasonably verify your child is the person about whom
we collected personal information and you are authorized to submit the request
on your child’s behalf (i.e., you are the child’s legal guardian or authorized
representative).

Appealing Privacy Rights Decisions

Depending on your state of residency, you may be able to appeal a decision we
have made in connection with your privacy rights request. All appeal requests
should be submitted at dsar@paloaltonetworks.com.


COOKIE NOTICE

Unless otherwise expressly stated, terms in this notice have the same meaning as
defined in the Privacy Statement.


SCOPE OF NOTICE

This Cookie Notice supplements the information contained in the Privacy
Statement and explains how we and our business partners and service providers
use cookies and related technologies in the course of managing and providing our
online services and our electronic communication to you. It explains what these
technologies are and why we use them, as well as your rights to control our use
of them.

In some cases, we may use cookies and related technologies described in this
Cookie Notice to collect personal information, or to collect information that
becomes personal information if we combine it with other information. For more
details about how we process your personal information, please review the
Privacy Statement.


WHAT ARE COOKIES AND RELATED TECHNOLOGIES

As is common practice among websites, our Services use cookies, which are tiny
files downloaded to your device that allow us and our third-party partners to
collect certain information about your interactions with our email
communications, websites and other online services, and that improve your
experience. We and our third-party partners and providers may also use other,
related technologies to collect this information, such as web beacons, pixels,
embedded scripts, location-identifying technologies and logging technologies
(collectively, “cookies”).


WHAT WE COLLECT WHEN USING COOKIES

We and our third-party partners and providers may use cookies to automatically
collect certain types of usage information when you visit or interact with our
email communications and Services. For example, we may collect log data about
your device and its software, such as your IP address, operating system, browser
type, date/time of your visit, and other similar information. Our emails may
also contain tracking pixels that identify if and when you have opened an email
that we have sent you, how many times you have read it and whether you have
clicked on any links in that email. With the exclusion of some EU countries, we
may also collect analytics data or use third-party analytics tools such as
Google Analytics to help us measure usage and activity trends for our online
services and better understand our customer base. We also may collect location
data, including general geographic location based on IP address or more precise
location data when a user accesses our online services through a mobile device.

We use the following types of cookies:

 1. Strictly necessary cookies. These cookies enable core functionality such as
    security, network management and accessibility. You may disable these by
    changing your browser settings, but this may affect how the Services
    function. The legal basis for our use of strictly necessary cookies is our
    legitimate interests, namely being able to provide and maintain our
    Services. Please see the website Cookies Chart (below) for more information.
 2. Functional cookies. These enable a website to remember information that
    changes the way the website behaves or looks, like your preferred language
    or the region that you are in. The legal basis for our use of functionality
    cookies is our legitimate interests, namely being able to provide and
    maintain our Services. Please see the Cookies Chart for more information.
 3. Analytical/performance cookies. These cookies allow us to recognize and
    count the number of visitors to our Services, and to see how visitors move
    around our Services when they are using them. This helps us to improve the
    way our Services work, for example, by ensuring that users are finding what
    they are looking for easily. If you are accessing our Services with a
    European IP address, you have been asked to consent to the use of these
    cookies. You are free to deny your consent. Please see the Cookies Chart for
    more information.
 4. Targeting cookies. These cookies record your visit to our Services, the
    pages you have visited and the links you have followed. They are used to
    track visitors across our Services. If you are accessing our Services with a
    European IP address, you have been asked to consent to the use of these
    cookies. You are free to deny your consent. Please see the Cookies Chart for
    more information.


HOW WE USE INFORMATION COLLECTED VIA COOKIES

We use cookies for a variety of reasons outlined below:

 * If you create an account with us, we will use cookies for the management of
   the signup process and general administration. These cookies will usually be
   deleted when you log out; however, in some cases, they may remain in order to
   remember your site preferences when logged out.
 * We use cookies when you are logged in so that we can remember you. These
   cookies are typically removed or cleared when you log out to ensure you can
   only access restricted features and areas when logged in.
 * The Services offer newsletter or email subscription services and cookies may
   be used to remember if you are already registered and whether to show certain
   notifications which might only be valid to subscribed/unsubscribed users.
 * When you submit data through a form, such as those found on the contact pages
   or comment forms, cookies may be set to remember your user details for future
   correspondence.
 * In order to provide you with a great experience on the Services, we provide
   the functionality to set your preferences for how the Services run when you
   use it. In order to remember your preferences, we need to set cookies so that
   this information can be called whenever you interact with a website page.
 * We use cookies to provide and monitor the effectiveness of our Services,
   monitor online usage and activities of our Services, and facilitate the
   purposes identified in the Our Use of Personal Information section of our
   Privacy Statement.
 * We may also use the information we collect through cookies to understand your
   browsing activities, including across unaffiliated third-party sites, so that
   we can deliver information about products and services that may be of
   interest to you.
 * Tracking technology used in emails helps us measure the effectiveness of our
   marketing email campaigns, make the emails we send to you more relevant to
   your interests and help us understand if you have opened and how you
   interacted with our email.

Please note that we link some of the personal information we collect through
cookies with the other personal information that we collect about you and for
the purposes described in our Privacy Statement.


YOUR CHOICES ABOUT COOKIES

If you would prefer not to accept cookies, most browsers will allow you to
change the setting of cookies by adjusting the settings on your browser to: (i)
notify you when you receive a cookie, which lets you choose whether or not to
accept it; (ii) disable existing cookies; or (iii) set your browser to
automatically reject cookies. Be aware that disabling cookies may negatively
affect the functionality of this and many other websites that you visit.
Disabling cookies will usually result in also disabling certain functionalities
and features of the Services.

Depending on your device and operating system, you may not be able to delete or
block all cookies. In addition, if you want to reject cookies across all your
browsers and devices, you will need to do so on each browser on each device you
actively use. You may also set your email options to prevent the automatic
downloading of images that may contain technologies that would allow us to know
whether you have accessed our email and performed certain functions with it.

If you are located in the EEA, UK, or Switzerland, you may take advantage of
Your Online Choices. This service allows you to select tracking preferences for
most of the advertising tools. As such, it is recommended that you make use of
this resource in addition to the information provided in this document.


COOKIES CHART

Strictly Necessary

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.

Provider

Purpose

Type

Adobe Launch

Creates an interim session ID used as an in-session user ID.

Persistent

Drift

Used to tie the visitor (using anonymous ID) to website with the profile within
the Drift system. This allows Drift to remember the information that the visitor
has provided through the chat on subsequent site visits.

Persistent

Marketo

Analyzes browsing activity across different websites as a part of the creation
of user profiles

Session

Palo Alto Networks

Used to maintain an anonymous user session by the server.

Persistent

OneTrust

Used by cookie compliance solution from OneTrust. It is set after visitors have
seen a cookie information notice and in some cases only when they actively close
the notice down.It enables the website not to show the message more than once to
a user.

Persistent

 

Functional

Functional cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.

Provider

Purpose

Type

AdThis Social Sharing

Allows the user to see an updated count if they share a page and return to it
before our share count cache is updated.

Persistent

Adobe Analytics

Uses cookies to differentiate requests from different browsers and to store
helpful information about user interests, including anonymously defining new
visitors, helping analyze clickstream data, and tracking historical activity on
the website.

Persistent

Adobe Launch

Generates dynamic content in a marketing box on the page.

Persistent

Adobe Target

Checks if cookies are enabled/supported on the browser.

Persistent

Bombora

Analyzes and eliminates invalid user activity from campaigns and audiences.

Persistent

CloudFlare

Used to speed up webpage page load times.

Persistent

Coveo

Enables website platform relevance search capabilities that allows the user to
find answers and discover content more quickly and easily.

Persistent

Hushly

Used to record website and server performance with each visit to the site

Persistent

JainRain

Associated with Janrain ID Management, a tool provided to control user logins.

Persistent

Lucky Orange

Used to understand how the website is used and improve usability. It also sets
cookies to help track behavior across pages and to control visitor polls.

Persistent

Palo Alto Networks (Apache Server)

Used for Load Balancer Stickiness

Persistent

Vimeo

Used to play videos from website operator’s Vimeo channel and enable the video
to play and collect analytics, such as user watch time.

Persistent

 

Analytics / Performance

We use analytics cookies to make aggregated reports on visitor interactions with
our website. The reports include information regarding the time spent on the
websites and the geographic area from which the user is connected. We use such
information to optimize our website and offer the best user experience. We set
such analytics features to anonymize your IP address. In that case, we don’t
process personal information. In fact, the full IP address is never written nor
memorized by a system. For instance, if your IP is 12.428.58.394, the technology
promptly erases the last three numbers. In such way, we are not able to link an
IP like 12.428.58.0 to an individual. Where such analytics technologies are
based on the processing of your entire Internet Protocol (IP)address, we ask for
your consent to process such information.

Provider

Purpose

Type

Adobe Analytics

Used to differentiate requests from different browsers and to store helpful
information that an application can use later, such as identifying the time (in
days) between two visits by the same visitor (identified by an id number).

Persistent

Adobe Target

Used for measuring the performance of page content using A/B split testing.

Persistent

Akamai

Used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2
Push.

Persistent

Ceros (through OneTrust)

Controls cookie consent preferences for website.

Persistent

Coveo

Enables website platform relevance search capabilities that allows the user to
find answers and discover content more quickly and easily.

Persistent

Demandbase

Analyzes user behavior and traffic on the website.

Persistent

Lucky Orange

Identifies the total number of visits from individual users across the website.

Persistent

Marketo

Tracks user online behavior and statistical information about it, such as
linking website visitor behavior to the recipient of an email marketing campaign
to measure campaign effectiveness.

Persistent

Microsoft Bing

Allows website operator to engage with a user that has previously visited our
website.

Persistent

 

Targeting

Targeting cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.

Provider

Purpose

Type

Ad Matrix

Analyzes user behavior and traffic on the website.

Persistent

AdTheorent

Analyzes user behavior and traffic on the website.

Persistent

Adobe Analytics

Analyzes user behavior analysing user behavior and traffic across the website.

Persistent

Appier

Analyzes user behavior and traffic on the website.

Persistent

AppNexus

Analyzes user behavior and traffic on the website.

Persistent

Baidu

Customizes services for each individual user to provide each user with more
relevant and personalized services.

Persistent

Beeswax

Analyzes user behavior and traffic on the website.

Persistent

Bidtellect

Analyzes user behavior and traffic on the website.

Persistent

Bizo

Analyzes user behavior and traffic on the website.

Persistent

CHEQ

Analyzes user behaviour for audience building

Persistent

Demandbase

Analyzes user behavior and traffic on the website.

Persistent

DemandScience

Analyzes user behavior and traffic on the website.

Persistent

Google Ad

Google conversion tracking cookie.

Persistent

Google Analytics

Delivers targeted advertisements to individuals who visit our websites.

(*Not enabled where prohibited)

Persistent

Google Double Click Manager

Loads scripts and code into a page, without it, other scripts may not function
correctly.

Persistent

Everest Tech

Analyzes user behavior and traffic on the website.

Persistent

Facebook (Meta)

Analyzes user behavior and traffic on the website.

Persistent

Leadlander

Analyzes user behavior and traffic on the website.

Persistent

Line

Analyzes user behavior and traffic on the website.

Persistent

LinkedIn

Analyzes user behavior and traffic on the website.

Persistent

Lucky Orange

Analyzes users' activity on websites and creates heatmaps.

Persistent

MediaMath (CBSi)

Analyzes user behavior and traffic on the website.

Persistent

Micro Ad

Analyzes user behavior and traffic on the website.

Persistent

Microsoft Bing

Allows us to engage with a user that has previously visited our site.

Persistent

Naver

Analyzes user behavior and traffic on the website.

Persistent

PodScribe

Analyzes user behavior and traffic on the website.

Persistent

Quora

Analyzes user behavior and traffic on the website.

Persistent

Reddit

Analyzes user behavior and traffic on the website.

Persistent

RockFuel

Analyzes user behavior and traffic on the website.

Persistent

ShareThis

Conducts web analytics and enables sharing via social media sites.

Persistent

StackAdapt

Analyzes user behavior and traffic on the website.

Persistent

Teads

Analyzes user behavior and traffic on the website.

Persistent

Tech Target

Analyzes user behavior and traffic on the website.

Persistent

Terminus

Analyzes user behavior and traffic on the website.

Persistent

Trade Desk

Analyzes user behavior and traffic on the website.

Persistent

Twitter

Analyzes user behavior and traffic on the website.

Persistent

Yahoo

Analyzes user behavior and traffic on the website.

Persistent

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These cookies are necessary for the website to function and cannot be switched
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which amount to a request for services, such as setting your privacy
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These cookies allow us to count visits and traffic sources so we can measure and
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These cookies enable the website to provide enhanced functionality and
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Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
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