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VIRTUAL NETWORK OPERATORS
Freedom to innovate, disrupt and excite. VNOnDemand
Download the VNOnDemand Brochure
Home » Virtual Network Operators
VNOS NEED AUTONOMY
Without autonomy from traditional MVNE platforms or incumbent BSS platforms,
many MVNOs are unable to disrupt in a saturated B2C market, connect the
unconnected or enter the growing B2B/IoT market.
Play Video
VNONDEMAND
Trying to innovate whilst running your own BSS stack is often cost prohibitive
and resource intensive.
VNOnDemand is a BSS-as-a-Service specifically configured to provide fixed and
mobile VNO/Es and brand entrants the freedom they need to deliver profitable
services. Using a pay-as-you-grow model, we flexibly manage monetisation,
assurance and data-driven engagement, minimising new expenditure and skills.
Download the VNOnDemand Brochure
VNONDEMAND ANALYTICS
Many MVNOs lack the critical information they need to help steer their
businesses.
We provide business critical analytics for less than the cost of a data
scientist, and you don’t have to pay for licenses or infrastructure. Our
analytics can be up and running within hours, using data from your existing BSS
platform.
Learn more
Play Video
MDS GLOBAL POWERS ID MOBILE GROWTH
Launched in 2015, iD Mobile has grown rapidly, contracting 335,000 subscribers
in its first 15 months, and 700,000 in less than 24 months. iD Mobile is built
on an integrated end-to-end digital platform, powered by MDS Global’s
VNOnDemand, which offers:
* Real-time management of customer experience
* Online order management and provisioning
* Customer care and billing
iD Mobile Case Study
WE ENABLE THE FOLLOWING TYPES OF SERVICE PROVIDERS
Existing pre-paid MVNOs
Switch on hybrid and post-pay services.
VNOnDemand can introduce, replace or interoperate with your existing pre-paid
and/or OCS platform so you can realise hybrid digital services.
Fixed line operators
Build a convergent mobile strategy.
VNOnDemand enables you to swiftly add mobile to your service mix, including
single-bill generation and revenue assurance.
New Brands and Entrants
Mitigate high-risk and cost.
Launching mobile or fixed line services is CAPEX intensive and high risk. Our
as-a-service approach makes it easy and offers a pay-as-you-use commercial
model.
MVNE/As
Give your customers the freedom to innovate.
Help them switch to new, digitally-hybrid services across B2C, B2B and IoT
services – going beyond pre-paid only.
IoT & Industry Vertical VNOs
Launch products as services.
Many IoT businesses have little experience in networked service management.
VNOnDemand offers to minimise risk, complexity and resources at every stage.
Enterprise and B2B VNOs
Serve the developing SME market.
Underserved by most network operators, enterprises now require personalised
group-based services per account, covering a wide array of products and
solutions. VNOnDemand is designed for B2B.
STRATEGIC FLEXIBILITY
We offer service flexibility to suit your current business drivers, which may
lie across a number of dimensions:
* New target sectors
* Changing existing business sector strategy
* Enhancing the customer experience
* Stimulating revenue
* Switching to a leaner & more agile BSS operation
* Seeking ways to optimise your business
Tell us about your business needs
TELL US ABOUT YOUR BUSINESS NEEDS
First Name*
Last Name*
Business Email Address*
Phone Number*
Job Title
Company name*
Company Type*
- Please Select -Converged operatorMobile Network OperatorMVNO -
Consumer/RetailMVNO - B2BMVNO - OtherMVNEMVNAFixed-line OperatorInternet Service
ProviderNetwork Operator - WholesaleEnterprise IoT System IntegratorTechnology
PartnerNetwork OperatorRetailerUtilitiesOtherCompetitorConsultantMediaAnalyst
Your Message*
We may use the contact information you provide to contact you about our products
and services. You may unsubscribe from these communications at any time using
the unsubscribe link at the bottom of every email. We rely on the legal basis of
legitimate interests for processing your data. Please see our Privacy Policy for
more details.
MDS GLOBAL EMPOWERS JOI TELECOM (ACN GROUP) ACROSS 18 DIFFERENT COUNTRIES
Play Video
ADVANTAGES
VNONDEMAND PROVIDES YOU WITH NEW OPPORTUNITIES AS YOU EXTEND YOUR MARKETPLACE.
DIGITAL ENGAGEMENT TO EXCITE CUSTOMERS AND LOWER COST
All customer and stakeholder processes, from order management and service change
to enquiry and termination, can be done via digital channels.
The on-demand era expects seamless, barrier-free interactions, complete
personalisation, and the comfort that goes with absolute control. We enable
these experiences. Digital engagement saves customer service costs and
accelerates orders.
AS-A-SERVICE TO MINIMISE COSTS AND IT COMPLEXITY
Reduce dependency on IT and BSS skills. We look after every aspect of revenue
assurance, business change and digital engagement. We work closely with your
partners and IT eco-system to ensure end-to-end assurance.
DevOps is a key feature of our offering. This means you have exceptional
business agility and flexibility within a pay-as-you-grow and SLA model.
BSS-as-a-Service
COMPREHENSIVE DIGITAL BSS STACK
Our services are based on a comprehensive BSS portfolio that can flexibly
integrate into your existing eco-system. We can also introduce and manage OSS
and core network components to serve as a full (M)VNO stack.
CMP BSS portfolio
ADVANCED ANALYTICS AND INDUSTRY EXPERTISE
In addition to our critical analytics, our advanced analytics and steering
services provide business units and channels, such as resellers, the
knowledge they need to:
* Make critical business decisions on sales, services and profitability
* Serve customers better with insight
* Steer behaviour, upsell and customer usage
Steering Services
DO IT YOURSELF PLANS – BUILD THE PERFECT HYBRID OFFER
Give all customers the same experience and controls. Let them build their own
services. Smartly and selectively discriminate with personalised payment models,
contextualised channels and service options.
Our service incorporates full revenue assurance and real-time control for
post-paid and pre-paid service convergence.
MULTI-NETWORK & SERVICE SUPPORT FOR NPLAY SERVICES
Deliver services based on fixed, mobile, LPWN, cloud and OTT partner services to
provide convergent services to retail, business and IoT users alike.
BT, O2 and UK Post Office are examples of operators using the same platform for
fixed line, mobile and IoT services across B2C, B2B and B2B2X segments.
IMPROVE RETENTION WITH AUTOMATED CONTEXTUAL ENGAGEMENT
Improve customer engagement with personalised service notifications and
marketing. Using analytics and a dynamic engagement engine we can automate
customer offers, notifications and care using their contextual behaviour, which
reduces churn, efficiently upsells and delivers delight.
Steering services
TRUE B2B CAPABILITIES PROVIDE UNRIVALLED MARKET EXPANSION
SME/SOHO and IoT (B2B2X) are significant growth areas in B2B. Incorporate
business services (eg. cloud storage, Office 365, PBX and VPN), home services
(eg. security, shared family plans and multimedia) or monetising the Internet of
Things into your market ambitions.
Enterprise service capabilities
DELIVERABLE TO PRODUCTION WITHIN 12 WEEKS USING OUR METRO OPTION
Metro is a deployment approach designed to deliver our solutions faster and at
low cost, using convention over configuration principles. It delivers all the
features and use cases of our flagship BSS product, Cloud Monetisation Platform,
and OSS/CRM modules, using standardised interfaces and best practice processes
that are tried and tested for today’s market.
Metro also enables you to move towards our Global version – our solution fully
tailored to your ecosystem and business practices as they grow, through
additional configuration and solution options.
Learn more about Metro
TAKE A TOUR OF VNONDEMAND
MVNOs are empowered to provide a seamless customer experience across all digital
touchpoints, whilst automated end-to-end processes drive down operational costs
and resource. View the VNOnDemand Product Tour to visualise:
* New customer sign-ups
* In-life customer care
* New propositions, sales and growth
View Product Tour
LATEST THINKING AND NEWS
THE B2B OPPORTUNITY FOR MVNOS
Historically, MVNOs have targeted the consumer market almost exclusively, but if
they continue with this approach, they will start to see their profit margins
decrease. However, the characteristics that make MVNOs successful in the B2C
market could be more profitably focused on the enterprise world.
Download whitepaper
BUILDING CUSTOMER LIFETIME VALUE: THE NEW RULES OF ENGAGEMENT FOR MVNOS
There are two universal truths in today’s telecoms markets – competition drives
down prices, and customers want more for less. This demands a strategic approach
to customer relationship management, which centres on adopting the Seven Rules
of Customer Engagement.
Download whitepaper
REDONE CASE STUDY
Already established in Malaysia and Singapore, MVNO redONE plans to expand into
Thailand, Vietnam, Indonesia and the Philippines. redONE selected MDS Global’s
VNOnDemand BSS-as-a-Service solution to support their ambitious expansion plans.
Read Case Study
MDS GLOBAL WINS BEST SOLUTION PROVIDER AWARD AT MVNOS WORLD CONGRESS 2020
MDS Global were awarded the ‘Best Solution Provider’ award at the MVNOs World
Congress 2020 Awards Ceremony, with its innovative and digitally focused
VNOnDemand solution, which supports MVNOs like iD Mobile, redONE and MVNEs such
as VADSA.
Read more
MVNO BUSINESS CURATION IN LATIN AMERICA
Joined by VADSA, MDS Global delivered a webinar at the MVNOs Latin America
Digital Symposium 2020, advising MVNOs how to develop the customer interface to
differentiate and thrive in the Latin American market. Watch the on-demand
webinar and Q&A session here.
Watch the webinar
VADSA CASE STUDY
VADSA leverage MDS Global’s VNOnDemand solution to provide a one-stop shop for
new MVNOs and brand entrants to launch into the Mexican market. The solution
provides the flexibility MVNOs need to differentiate their offers in a highly
competitive market.
Read Case Study
ADDRESS
MDS Global Ltd, Suite 423, Chadwick House, Birchwood Park, Warrington, WA3 6AE
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MDS Global Ltd, 6th Floor, Cornmarket Square, Denmark Street, Limerick, Ireland,
V94 CH6D
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