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URL: https://www.userbased.ai/
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user feedback platform


TURN THE VOICE OF THE CUSTOMER INTO

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Userbased helps you move in the right direction fast
by deeply understanding and addressing your customers' needs.

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POWERING BEST-IN-CLASS CUSTOMER EXPERIENCES

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Customer obsession x AI


WHERE CUSTOMER OBSESSION MEETS AI

Develop a deeper understanding of your users with the power of AI.

Turn words into actions.

Build customer loyalty.


91%

Unhappy customers will simply churn your product


86%

Buyers are willing to pay more for a great customer experience




LEARN ABOUT OUR CORE VALUES

We believe every piece of customer feedback helps weave the story of your
product's success.. Userbased is the gateway to deeper connections with your
customers

GROWTH THROUGH FEEDBACK

We believe that true growth is rooted in listening. Our commitment is to ensure
that every piece of feedback is a valuable asset for your growth journey.



ALWAYS SIMPLIFY

In a world brimming with complexity, our mission is clarity. We transform
intricate data into clear actions.
We're ensuring our platform is as intuitive as it is powerful.



HUMAN + AI

We believe AI should augment, not replace, human intelligence. We bridge the gap
between human intuition and AI efficiency, ensuring that every decision is not
just data-driven but also deeply human-centric.



userbased decision making


YOUR TRUSTED COPILOT FOR PRODUCT-MARKET FIT


GATHER DIVERSE FEEDBACK

Collect unstructured data from all platforms and channels into a single source
of truth.

Over 20+ Integrations

360° View

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SIMPLE INTEGRATION

Say goodbye to unnecessary complexities and manual work

DEEP ANALYSIS

Convert raw data into tailored product recommendations with AI

CLEAR ACTIONS

Work on the right bets backed by real customer data



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A NEW PARADIGM FOR CUSTOMER LOVE

Find your customers' real needs and make them stick around

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REAL-TIME FEEDBACK INSIGHTS

Elevate your product strategy, ensuring you're always ahead of market trends.

SEAMLESS INTEGRATION

Userbased is designed to fit effortlessly into your existing tech stack.

STRATEGIC PRODUCT PLANNING

Userbased helps you strategically plan your responses and product updates.


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